Motel Reno

Location: Boulevard Cuauhtemoc Sur No. 291 Esquina Gob.Lugo, Tijuana, mx

Star Rating: 3 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:00 PM

Check-out: 12:30 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Car hire
• Non-smoking throughout
• Grocery deliveries
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request

Rooms Available

• Bungalow

  This bungalow features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a patio, this bungalow also features air conditioning, a mini-bar and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Double Room

  This soundproofed room features a microwave, cable TV, and a private bathroom offering free toiletries.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Queen Room

  This soundproofed room features a safe, cable TV, and a private bathroom offering free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Nancy (1/5): Muy mal - Nada más que el personal. Que todo bien sucio olía mal como que no limpian y to esta ala antigua.
• Monroy (8/5): Is worth the price and close to places - The location staff friendly price about right Is a little bit noisy at night
• Ruby (10/5): Me volvería a quedar siempre que vaya a Tijuana. - Siempre son serviciales, es práctico, tienen todo lo que se necesita para una buena a estancia, es limpio, está en constante mantenimiento, familiar eso más que nada.
• John (10/5): -
• Cristian (5/5): - Problems with the shower head, the remote wasn't controlling the tv, the safe didn't work, and it had a smell of a cheap mop formula
• scott (5/5): -
• Irene (7/5): -
• Kodiak1207 (8/5): - Cómodo...tranquilo.
• Eric (8/5): Calidad precio - Comodidad Nada
• Abarca (7/5): -
• Samuel (7/5): - The room was clean There was a ton of construction going on definitely should be discounting the rooms with so much going on
• Micaela (10/5): - El personal muy amable y Bien servicio quede muy satisfecha
• Youthachack (1/5): -
• Mondragon Quiroz (10/5): -
• Ricardo (10/5): -
• Lorenza (10/5): Todo perfecto - Muy limpio. Buenas dispocion de empleados para información. Cerca del Cas. Lugar seguro y varias cafeteria y restaurantes No que me molestara a nosotros. Pero si es una calle con mucho tránsito. Pero hay gente que esto le molesta a nosotros no. Dormimos bastante bien camas comodas
• Sergio Aarenal (10/5): -
• jorge (9/5): -
• Joseph (10/5): Awesome! - Kind and friendly staff. Very clean and comfy room!
• Oscar (1/5): -
• Martinez (8/5): Rooms are clean, I love that they include mini fridge and microwave this is very convenient. - No Breakfest is included with this stay
• Gabriel (10/5): - Todo muy limpio
• rebecca (8/5): I still haven’t received my deposit -
• Jimmy (10/5): -
• AURORA (10/5): - Todo muy cómodo y accesible
• Jason J. (1/5): Not worth it. Stayed 2 or 3 times. - No privacy. Booked a room and was given the room I didn’t want.
• Melinlopez (10/5): Perfecto - Su ubicacion
• Raquel (9/5): - Está limpio y en buena área de Tijuana Las almohadas están muy altas eh incómodas
• Rafael (8/5): -
• Melinlopez (8/5): Muy bueno - Comi fuera
• Raquel (7/5): -
• José (9/5): It’s been my favorite place to stay since 2021 - It’s very close to almost anything The Day staff/receptionist No manners at all!
• Sylvia (1/5): Horrible customer service - Not much really I put my preference is that I'm traveling with my dogs. This place said they do. This was our third time with our dogs coming here. But this time at check out they said rudely that we didn't pay for our dogs and need to pay now. She wouldn't even look at my history of bookings to show what we've paid. Already its a difficult place to pull into, the cars parked there had alarms going off all night. The pillows are uncomfortable and the blanket isn't good either. This was the second time i had to ask someone to come in and fix the TVs. But since it was accepting dogs I dealt with it. It looks like I'll find another place now.
• Maria (9/5): Bien para una noches - Ubicación límpieza amabilidad aire acondicionado La cama y almohada eran duras como tablas
• Orlando (9/5): -
• Frohlich (8/5): -
• Sylvia (10/5): - It was clean, comfortable and nice breakfast
• Jason J. (10/5): -
• Jacqueline (10/5): - Están frente a una taquería deliciosa!!!! Limpio, tranquilo, bien ubicado. El olor, ojo huele limpio y bien, pero usan el típico aroma de motel de USA y no me gusta por que es como de hotel viejito, pero en realidad estan muy renovados por dentro.
• ARELI (10/5): - Todo bien! Limpio No funcionaba la tv
• Francisco (9/5): Superb -
• Denise (7/5): Good -
• Eduardo (8/5): Very good - Breakfast is great, nice, safe location, restaurants nearby
• Valle (6/5): Pleasant -
• Pedro (10/5): Exceptional -
• John (10/5): Exceptional -
• John (10/5): Exceptional -
• Jose (9/5): It was Ok - Location, From this place I reached every spot I had in mind First day I had No TV, (wasn’t working) and apparently If No TV service no WiFi 🤷🏻‍♂️ second day tv was fixed but Very difficult tuning channels
• Joe (8/5): Bungalow room was good, walls are super thin, can hear road noise, but room waa clean and affordable - Breakfast was at the local eatery 1 block away, was good! Bungalow room was good, walls are super thin, can hear road noise, but room waa clean and Netflix worked great! Bungalow room was good, walls are super thin, can hear road noise, but room waa clean and Netflix worked great!
• Diana (10/5): Exceptional -
• Gerardo (10/5): All employees were nice - Everything Everything was good
• Carol (8/5): Very good -
• Elizabeth (9/5): Superb -
• Anthony (7/5): Decent place but it is a motel - Decent place with good staff. The cleaning wasn't great, namely floors that were poorly cleaned by mopping and not sweeping. Our shower also had an issue leaking through the tile into the toilet area, so first night had soaked socks wandering into the bathroom. After that, we kept a towel to soak up water. Breakfast was great, and the beds were comfortable. This is a get what you pay for place, and overall, it was fine minus the notes above.
• Marcos (7/5): Good - Reasonable The rear side of my hotel room was next to a highway. Constant vehicles, passing by creating a lot of noise from the traffic.
• Mueller (8/5): Very good - The bakery behind and good breakfast. The busy street behind the wall.I did ask for a query room specifically.
• John (10/5): Exceptional -
• Rosa (10/5): Exceptional -
• Elizabeth (9/5): Superb -
• Austin (7/5): Good - Good and nice staff. Rooms were clean. Refrigerator did not get cold.
• John (10/5): Exceptional -
• Victor (7/5): Good -
• Tupac (6/5): Pleasant - Good value AC Controller broke and have to give a deposit
• Abdul (7/5): Good - I will like to stay again whenever i visited TIJUANA None
• Naomi (10/5): felt safe would definitely book again - felt safe location
• John (10/5): Exceptional -
• Jose (7/5): Good - My stay was Good, AC was good, nice clean room No complain about it. I had issues turning TV on but apparently there was no one to Assist Until I fixed it myself- Yes I did! 100% unable to connect to Wifi, Ended up using All my own 4 out of 5 G’s.
• Munguia (10/5): Exceptional -
• Elisa (7/5): Good -
• John (10/5): Exceptional -
• John (10/5): Exceptional -
• Evette (10/5): Exceptional - It’s a clean spot. And the deal with the breakfast
• Yury (9/5): Will stay again - awesome breakfast, reasonable price, relatively clean, friendly staff, convenient location.
• Krzysztof (10/5): Exceptional - Breakfast was so good , it was really delicious .
• Rina (7/5): N/A - Very good the breakfast The matress is too old in the room that i was. Must change all the matress that look old. The rest is ok
• Trujillo (6/5): Pleasant -
• Rosemary (10/5): Exceptional - The room and restroom were very clean. You could smell the cleaning products used. The mattress was very comfortable. They made sure to give us clean towels daily as we stayed 3 nights. We had warm water always for our showers. The room had an iron, small ironing board, microwave & small fridge available. I would stay there again.
• Dmitrii (9/5): Superb - Very clean, breakfast included in cafe nearby, wonderful personal and location. We were here with spouse, we saw families with children. Price is affordable , safety place Wi-fi is slow, but for messengers it's ok
• Eduardo (10/5): Exceptional -
• Rina (7/5): Was ok the breafast was good and housekeeper they are ok - The breakast is Ok very good. The only thing that we don't like was the matresses look dirty and old. The rest is Ok, and forgot in the morning we don't have hot water in the shower. We have to wait fix the problem. the matressesWas
• Cesar (4/5): Disappointing -
• Abdiel (10/5): Loved it!!! - Breakfast Great! Location Great!
• Adrian (5/5): Passable - TV had no signal.
• John (10/5): Exceptional -
• Furkan (1/5): Bad -
• Mariana (7/5): Good - We like being able to have our dogs with us No where for our dogs to potty, a lot of noise behind our room
• Alicia (10/5): Great stay - They have a small fridge,microwave and that we appreciate Confort,quiet,safe,clean,friendly,quality. nothing, everything was good.
• Christopher (1/5): Stay away. - Nothing. Rude staff, terrible maintenance, and dirty.
• Bahrulloi (10/5): Exceptional -
• Juan (10/5): I was there for a couple of days with my wife , and from the beginning the staff was very helpful, they always have coff - the staff was always ready to help none
• Umer (6/5): Pleasant -
• Vladimir (8/5): Very good -
• Muhammad (7/5): Good -
• Edward (6/5): Pleasant - Friendly and helpful staff; fair facilities; nice breakfast; decent location. Noisy; portion of the motel had a large pile of construction debris from some apparent reconstruction; some odd smell was vaguely apparent; seemed overpriced for what you get.
• Gomez (10/5): Exceptional -
• Elizandra (1/5): Bad - Toilet was leaking lots of water, and floors were dirty towels got very dirty when we put them to stop the floading. That the housekeepers be more approachable they seemed to not be happy with their job, in the other hand Patricia receptionist was pleasant and has a great customer service, I'll be back just for her.
• Stefania (10/5): Exceptional -
• Junior (7/5): Good - Close to everything
• Caldera (8/5): Very good - Room was nice and comfy. The noise from the street.
• Kristina (7/5): Nice staff, comfortable/. I won’t return because there is no environmental protocol there - The meals were provided by an on-site restaurant. It was like going back in time, not in a good way. The charged me extra for fruit on my oatmeal. But the worst, absolutely worst thing was that when I asked to eat the food in my room, they packaged it all in styrofoam! In the 21st century this is absolutely appalling. We know how damaging styrofoam is to the environment and there is no excuse to continue using it. I think Best Western can spring for biodegradable! Because of the use of styrofoam by this establishment I will not return The use of styrofoam. Absolutely appalling!!!

Photos