AmazINN Collection Madrid Puerta del Sol

Location: De Postas, 12 - 14, Madrid, es

Star Rating: 8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Terrace
• Pets allowed
• Lift / Elevator
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Property cleaned by professional cleaning companies
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Penthouse Apartment

  This spacious apartment consists of 1 living room, 2 separate bedrooms and 3 bathrooms with a shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a refrigerator, kitchenware, an oven and a microwave. This apartment features air conditioning, a washing machine, a TV with satellite channels and a terrace. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Oven
  • Toaster
  • Coffee machine
  • Terrace
  • Linen
  • Cots

• Superior Studio

  Guests can make meals in the kitchen that is equipped with a refrigerator, kitchenware, an oven and a microwave. This air-conditioned studio includes a TV with satellite channels, a private bathroom as well as a balcony. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Oven
  • Toaster
  • Coffee machine
  • Linen

Guest Reviews

• Vicente (1/5): Decepción - Céntrico El ascensor es ENTREPLANTAS. Tienes un tirón de escaleras para entrar y salir. Los colchones de las camas son malísimos. Huele a tabaco. No tienen el detalle ni de poner gel en los baños. Poco mantenimiento. Tazas con tapas rotas, televisión que no funciona, lámparas que no encienden. No lo recomiendo. En la publicidad aparece una terraza. Pero solo es referente a un apartamento de la quinta planta. Todos los demás no tienen. Publicidad engañosa
• Claude (10/5): Idéal pour découvrir Madrid - Situation exceptionnelle , roof top très agréable. Nous étions cinq et pas une seule fois nous nous sommes sentis à l’étroit . Très bonne facilité d’accès et ascenseur très pratique. Appartement clair et contemporain très agréable à vivre. Vaisselle et ustensiles de cuisine insuffisants. A besoin d’un rafraîchissement.
• Meng Hsun (10/5): 這裡的地點方便，住宿乾淨而且有電梯可以搬運行李，是一間很好的住宿選擇。 - 廚房設備齊全，陽台空間大，住宿地點位置佳附近有百貨商場，公車站，地鐵站。 陽台及房間地板有點老舊損壞
• David (10/5): -
• Sara (7/5): - La ubicación El ruido de la calle durante toda la noche sin poder dormir y las escaleras bastante peligrosas para acceder a uno de los dormitorios.
• Leire (8/5): -
• revital (9/5): - היינו 5 חברים . המיקום מצויין, החדר יפה ואיכותי. יש הכל בחדר. מיטות נוחות ומיזוג טוב. נהנינו מאוד המים החמים נגמרו יחסית מהר
• María Isabel (8/5): - Tiene muy buena ubicación, limpio y bien decorado El tema de las escaleras para bajar a la 2 habitación, un poco ruidoso, camas muy pequeñas para dos personas y la poca flexibilidad cuando pedimos entrar una hora antes, me piden 25€, abusivo.
• Carmen (10/5): -
• alejandro (9/5): - La ubicación y su comodidad. El agua no se calentaba para bañarse. Fuimos en invierno.
• Severine (7/5): Séjour agréable - Emplacement idéal ++++très beau roof top s’il fait beau Appartement spacieux mais très mal agencé Équipements pas au top, lits petits (140 alors qu’il y a largement la place pour des 160) Assez mal agencé, exemple dans la salle de bain grand espace mais petite douche lavabo riquiqui aucun espace pour ranger ses affaires de toilettes et dans un énorme espace juste des toilettes. Tout le plan est à revoir avec un architecte ! Gros - Pas de lave vaisselle ! Et très peu d’équipement cuisine. Finitions peintures - et bcp de fissures.
• Boira (1/5): Horrorosa y con problemas. - Una experiencia horrible. Viaje con mi familia que mi madre va con silla de ruedas. Después de estar instalados fuimos a dar una vuelta y cuando volvimos dejo de funcionar la luz. Pasado un buen rato nos dijeron que la solución era reubicarnos tres calles mas lejos con lo que suponía eso con una señora minusválida en un hotel donde eran habitaciones ,quedábamos separados, en una de ellas se inundo porque el sumidero de las duchas no funcionaba. Adiós ha un fin de semana en familia cenando juntos ya que tuvimos que comer lo que ya habíamos comprado por separado, haciéndolo en unas "cocinas" enanisimas .... la solución fue un rembolso de 200 euros que era el total de lo que costaban de menos las habitaciones que nos dieron. Perdida de ellos cero ; incomodidades y problemas nosotros, todos. Todo y el trato de los anfitriones lo que mas dejándonos a entender que es lo que había o que nos devolvían el dinero llevando a eso a buscarnos la vida en unas fechas masificadas y a las 21 de la noche. Os felicito por la buena gestión.
• Jeremy (10/5): Best location. - Fantastic location, right in the centre of the city.
• ruth (8/5): Volvería a repetir - Ubicación y accesibilidad. Gran terraza Falta limpieza de sillones
• JAIME FERNANDO (8/5): Céntrico Y Cómodo - La cercanía a la plaza Mayor y su ubicación cerca de comercios y restaurantes. La escalera de la planta baja sin barandilla. Y los escalones anteriores al ascensor.
• Peter (10/5): Perfect spot to be close to all the sights in City Central. - Location was perfect. In the heart of the city! The stairs to the lower floor can be treacherous with small kids.
• Albert (10/5): -
• Peter (7/5): Great location in the very centre of Madrid and great balcony but needs a little “love” - Location was excellent Patio was large and in the sun Very clean Beds were Comfortable Decoration and maintenance is required in our view - The flat is getting “tired” 2x stair cases (as well as lift) was difficult on arrival / departure and some work required on corridor lighting
• Sara (9/5): Brilliant Location & Outside Space - The place is right in the centre of Madrid, next to everything you may need; shops, restaurants, bars, public transport, etc. There's a small lift to the top but a few stairs from ground floor to lift level. The terrace is really big with views of the rooftops and plenty of furniture, albeit in need of some tlc (the older table was a bit wobbly) but perfectly serviceable. The layout was great, with split-level bedrooms, the lower one being its own mini studio with a Juliet balcony and its own door access to the landing outside. The internal steps down to it didn't have a handrail and freaked me out a bit, but didn't bother the rest of the family. Large fridge with freezer, very comfortable mattresses, loads of towels and extra bedding, plenty of seating, and quite stylish. It's not brand new, it's lived in, but still lovely. No noise issues for us in the top bedroom, not as good in the lower with it being streetside, but again, if you're tired, you'll sleep. Access into the space is with a code and dead easy. We loved it, would recommend and definitely stay again. There was the 500 euro deposit which worried me a bit and my bank wouldn't approve it initially. I can only assume the owner had learned the hard way as there was some cosmetic damage (mostly cigarette burns) to the floor and soft furnishings. I'd be fuming if someone did that to my property and would probably insist on deposits too. I took pics in case they tried to say we did it, but needn't have worried as the deposit was returned before we'd even arrived home, so no issues in the end. A few bits missing that would have added an extra star, such as a towel hook, little shelf for toothbrush holder and handsoap in the bathroom. A corkscrew and kettle missing in the kitchen. We bought screwtop wine and nipped downstairs for coffees, so didn't spoil anything.
• Elena (10/5): - Amplitud, diseño y equipamiento , ubicación
• Allyson (10/5): Modern apartment in the perfect location. Highly recommend. - It offered 2 spacious living areas for 2 couples. The highlight is the rooftop terrace. Everything was pristine. Great location and in a wonderful area. The front door with the virtual code was difficult the first time but we received help immediately
• Bryony (6/5): - Balcony was good and it was spacious Quite a few bits of damage, hot water runs out quickly if there is a big group, no kettle so trying to cook is hard as you don’t have many things you need. It is very loud outside when the bins get collected.
• Tatiana (8/5): - L'emplacement est idéal, proche à la Plaza Major Madrid et Mercados San Miguel. L'appartement est confortable, chaque chambre a son espace dans des étages différents, une terrasse très sympa et beaucoup de commerces, restaurants et transports proches. Si on va discuter de détails, les finitions ne sont pas très propres, les douches n'ont pas où déposer le shampoing,
• Lily (7/5): We love Madrid and this apartment! - Location is absolutely amazing. The whole apartment was clean and tidy. The terrace is such an amazing addition and even though it is close to the enter the noises levels weren’t bad at all. Beds comfy and plenty and towels. The space is perfect for couples and friends. Feels private with separate areas and bathrooms. Air conditioning very good. The kitchen was lacking some basic tools and enough plates/pans etc so cooking was difficult. Also some things to clean up with after cooking like sponges and dish soap were lacking. The bathrooms were very clean but lacking some hand soap to wash hands. Just some TLC. The parasols on the terrace were damaged so we wouldn’t use them.
• patrickinpv (8/5): Charming Madrid Stay with a Few Bumps in the Bed (Literally) and a Few Missing Items... - Location-wise, this place is gold. We were right in the heart of Madrid with fantastic restaurants, quirky shops, and must-see attractions all within easy walking distance. It made playing tourist incredibly convenient. The apartment itself has a great layout—plenty of space so all three of us (a married couple upstairs and a solo traveler downstairs) could spread out and not feel like we were living in a game of Human Tetris. The upper-level terrace is huge and has serious hangout potential, especially in the evenings… just bring your own olfactory defense system and a few other items you’ll need… (more on that later). The air conditioning? Powerful and glorious. Madrid in August isn’t shy about turning up the heat, but this AC came through like a true hero. Also, shoutout to the hosts for the welcome cookies—simple, sweet, and a much-appreciated touch. The beds were a bit of a letdown—literally. They were small for two people and about as plush as a sidewalk café chair. A little mattress love would go a long way. Bathrooms also missed a few tricks. No toilet paper holders, and nowhere to stash toiletries in the showers meant our shampoo bottles and soap had a daily spa day on the floor. Not ideal. Storage near the master sink was basically nonexistent too, so bring a caddy or prepare for some lack of counters chaos. Kitchen-wise, it had a sleek look but was missing some essentials. No wine opener (in Spain?!), no dish towels, no cutting board, no paper towels. Also, if you’re going to have a pod coffee machine and a clothes dryer, at least toss in a couple of starter pods for each. It’s the little things that help guests settle in. Accessibility could be an issue for some—steep stairs with no handrail down to the lower bedroom aren’t for the faint of knee. Definitely not suitable for anyone with mobility concerns. Also, the lower bedroom can get a bit noisy when deliveries for the restaurants arrive in the mornings. And lastly, about that lovely big terrace: while it’s a dream space, it comes with a not-so-dreamy scent. The aromas from nearby restaurants cooking and grease can be overpowering, especially during warm weather. Not quite the chill al fresco vibe we envisioned. Final verdict: This apartment nails the location and space, with standout air conditioning and charm to spare. With a few tweaks to the beds, kitchen gear, and storage, it could go from good to great. We’d still recommend it—just come prepared for a few mild inconveniences and bring along a few things, especially a wine opener. You’re in Spain, after all.
• Melissa (2/5): Um autêntico desastre! - A localização do apartamento. Chegamos ao apartamento por volta das 16h/17h do dia 4 de agosto. Mal chegamos, deparamo-nos com umas escadas de metal abertas, uma descida íngreme, sem qualquer apoio que não a parede. Na varanda faltavam almofadas nos sofás e cadeiras e um dos guarda-sóis não abria. Por volta das 22h ficamos sem luz. Após algumas tentativas de contacto, conseguimos que a equipa de intervenção chegasse ao local. O senhor da manutenção chegou, limitou-se a desligar e ligar os disjuntores e dizer que não conseguiria resolver naquela noite e que teríamos de aguardar até a manhã seguinte. Na manhã seguinte e após tentativas de contacto, apareceu a equipa de intervenção por volta das 12h. Saíram para comprar uma peça, com a justificação que um dos constituintes estava queimado. Após a intervenção, a luz regressou. Passadas 2/3 horas, ficamos novamente sem luz. Fomos informados que teria de ser alvo de uma intervenção por parte de um eletricista e que só no dia seguinte estaria resolvido. Nesse dia e após muito desagrado, trocaram nos de apartamento. Tínhamos reservado um apartamento de 2 quartos e fomos trocados para um apartamento de 1 quarto apenas. Aceitamos esta alteração. Acabamos por ficar neste apartamento aquela noite e a seguinte. Não tenho palavras para descrever o quão arruinadas se tornaram as nossas férias com toda esta questão. Nesta situação os danos são incalculáveis, informamos que tínhamos um xarope manipulado para doença crónica no frio, que se estragou e provocou agravamento no estado de saúde do meu cão, um suplemento vitamínico que também se estragou e cerca de 90€ de supermercado, entre outras coisas que necessitavam de frio. Depois de muita insistência, concordaram em devolver o valor referente a primeira noite, com a justificação que tentaram resolver. Sem dúvida uma experiência a não repetir.
• razvan (8/5): Great location, very nice views, relaxing appartment, well furnished inside. Needs a bit of comfort improvement on the t - Great location, very spacious, the patio is awesome. A bit of painting required on the walls, especially downstairs. Also, the table and chairs on the patio have no cushins. This could be fixed with minimal investment. The umbrellas are not functional, so you are exposed to a bit too much sun until it sets. The cleaness on the patio, especially between the tiles on the roof should be done properly. We found a lot of cigaretts and plastic cups thrown there.
• Maksim (10/5): There is an electric stove, a microwave oven, dishes, a coffee maker. But there is no regular kettle. - The apartment is located in the very center of Madrid! All the sights are within walking distance. Check-in was easy. Yes, the apartment needs minor repairs, but these are minor details. We liked everything very much!
• David (8/5): - Great location, nice deck, quiet and good space. Warn out baseboards with water damage, sparsely decorated and needs a real third bed vs. very uncomfortable pull out couch.
• Anna (7/5): Good -
• Cochrane (9/5): Great place and value. - Great location. Helpful owner. Nothing...perhaps updating needed...just a bit painting.
• Loui (7/5): Good - Great location not very clean, kitchen was under equipped
• Louis (10/5): Exceptional -
• Richard (6/5): An unpolished gem at perfect location - Great location close to the metro and plaza mayor. A wonderful rooftop terrace. Large clean and fashionable appartment. Elevator takes you all the 5 floors. Hard beds, a lack of blankets, basic kitchen eq. lacking, like a breadboard or a tray to serve tapas. 1 broken sunscreen out of 2 on terrace. Basic things like soap at all WCs, hooks to hang your towels. Why not cushions to the large sofa on the terrace. Small cheap things that would make the accomodation practical. It would not cost more than a few days rent to fix.
• Neill (8/5): Great Location - Excellent location. Very clean and comfortable beds. No issues with the lift or hot water like other reviews. Also the outdoor furniture has been fixed/replaced. Some of the skirting boards/walls could do with a fresh lick of paint but not too bad. The only issue was the downstairs lounge area has some damp and smells stale as a result. There was a lot of rain the last few weeks so that may be the cause. Overall great stay and definitely recommend
• Stefanos (8/5): Extremely helpful and caring host - The location was great and made the rest of madrid very accessible. I also want to point out that I booked on the day of and the host was very accommodating and helpful despite that, which I really appreciated! My only qualm was that there was no vacuum, which at some point in our stay we really needed.
• Teresa (7/5): Good -
• Victoria (8/5): Needs bit more polish across the board. - Great central location with lovely roof terrace. Very clean and have what you needed for a weekend trip. The lift did not work on several occasions while we visited. This was responded to by the agent, however both evenings we returned to the lift not working and having to climb 10 flights to the top. There are places where the apartment has been worn well and need an update.
• Leonie (10/5): Exceptional -
• Alma (4/5): Disappointing - Location, central to Plaza Mayor. The space and stairs to get downstairs seemed unsafe, we had a terrible time carrying luggage downstairs. The AC was not working properly and we were very uncomfortable. Lastly, the accommodation was central but then noise outside was loud all weekend. I believe trash pick up is around 1-2am causing many sleepless nights after a long trip.
• Karolina (8/5): Very good -
• Artūrs (8/5): Very good -
• Cedric (8/5): Very good -
• Fabio (10/5): Exceptional -
• Gafrwi (9/5): All in all I loved the place and will be using it again on my next trip. - Everything was as it should be, the key was easily accessible and the apartment was great. The location was right in the heart of downtown Madrid next to Plaza Mayor. The rooftop terrace was also excellent Air condition in the upstairs area didn’t work but was excellent in the downstairs area. Some of the fixtures and fittings are a little worn but still very nice.
• Annie (8/5): Madrid is a fantastic city. The property was close to ameneties and shopping. Through the bedroom facing the pedestrian - the location and the terrace. it was run down. the chairs in the terrace were mostly broken. There were no towel hooks in any bathrooms. The TV in the bedroom downstairs would have been better in the seating room adjacent to the bedroom.
• Cindy (10/5): Exceptional -
• John (8/5): Great location, but needs some love - The central location is perfect for exploring the city centre - attractions and restaurants. It's bright and spacious, and the rooftop terrace was a positive, even in February - we watched an unexpected firework display over the tops of buildings. The main bedroom is good and quiet. It's a good place for 2 couples, because you get independent living if you want it. In the bathroom of the downstairs bedroom there were several loose fitments and the heater didn't work. This bedroom is also affected by the street cleaning noise during the hours of darkness so bring ear plugs. The chairs around the dining table are unstable or broken, and as others have said, the patio furniture is damaged - the paintwork could do with a refresh throughout, as there are several years of marks. Kitchenware provided seems a bit random e.g. a sharp knife would have been good. Value for money for us was good, because we avoided weekends and booked it on a Black Friday rate, but if we'd paid some of the prices shown (I can see €900 for one night in June, which is ridiculous) we would have been disappointed.

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