Hotel Alser
Location: Hernalser Gürtel 32, Vienna, at
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Central Location and Convenient Transportation
Hotel City Residence is ideally situated just 700 metres from Vienna's historic centre and the Ringstraße boulevard. With the Alser Straße Underground Station, tram, and bus stops nearby, exploring the city is a breeze.
Comfortable Accommodations and Excellent Service
Enjoy a relaxing stay in our non-smoking hotel with 24-hour front desk service and a delicious breakfast buffet to start your day right. Each room features a well-equipped bathroom, satellite TV, and the choice of sound-insulating windows or a tranquil courtyard view.
Nearby Attractions and Facilities
Discover Vienna's attractions with ease - the Stadthalle arena is a short underground ride away, and Vienna's major hospital, AKH, is within a 10-minute walk. Book your stay at Hotel City Residence for a memorable Vienna experience!
Policies
Check-in: 11:00 AM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Family rooms
- Lift / Elevator
- Luggage storage
- Non-smoking throughout
- Smoke alarms
- Key access
- Security alarm
- Front desk (limited hours)
- Free wired internet
- Internet access
- Housekeeping on request
Rooms Available
-
Double or Twin Room
1 Double Bed OR 2 Twin Beds
172 sq feet
Internet - Free WiFi
Entertainment - 15-inch TV with digital channels
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Comfort - Daily housekeeping, heating, and fan
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Fan
- Private bathroom
- Heating
- Electric kettle
- Daily housekeeping
- Premium bedding
- Turndown service
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Triple Room
The triple room features a wardrobe, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Carbon monoxide detector
-
Superior Twin Room
The twin room offers a wardrobe, an electric kettle, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Carbon monoxide detector
-
Triple Room with Private Bathroom
The triple room features a dining area, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Heating
- Dining area
- Electric kettle
- Linen
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key access
-
Twin Room
The twin room offers a dining area, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. This twin room has a carpeted floor, heating and a TV. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Heating
- Dining area
- Electric kettle
- Linen
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key access
-
Double Room
The double room features a wardrobe, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Carbon monoxide detector
-
Single Room
These rooms come with a private bathroom and cable TV.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Window
- Carbon monoxide detector
Guest Reviews
- Sam (10/5): - Perfectly comfortable, great location, extremely great value at the price point!
- Bassam Sallam (7/5): -
- Masauko (10/5): Alser times - The check in process was very efficient and the reception staff very helpful and accommodating. The facilities were just as in the pictures. Also the hotel is very near to the Train station making transportation easy. Nothing.
- Walter (9/5): jederzeit gerne wieder - Preis-Leistungsverhältnis absolut top, direkt gegenüber der U-Bahn
- ALİ FUAT (8/5): -
- Vittorio (8/5): -
- Rafaela (7/5): - Localização. Funcionários bem atenciosos. É bem antigo o hotel. Não tem opções de alimentação e não tem frigobar no quarto.
- Ihor (5/5): Локалізація - Локалізація Потрібен капітальний ремонт номеру
- Vedrana (10/5): -
- Michele (10/5): -
- Samet (10/5): Tavsiye ederim - Viyananın tam merkezinde olmasına rağmen inanılmaz derecede uygun fiyat.
Tam anlamıyla p/f otelidir.
Çalışanları güler yüzlü ve ilgiliydi tavsiye ederim.
- Amelia (10/5): -
- Syed Zaki Ahmed (10/5): Amazing! - Property was clean and was at an amazing spot. Lovely reception service. NA
- Мельников (9/5): -
- Castro (9/5): -
- Rory (10/5): -
- Guozheng (8/5): - 位置好
- ALBERTO (9/5): Buena relación precio calidad - Buena relación precio calidad. Buenas instalaciones. La alfombra vieja. Dudosa limpieza.
- Ali (10/5): -
- Elmar (9/5): -
- Melli79 (6/5): Verbesserungswürdig - Freundliches Personal, Gute Anbindung zu ÖPNV Zimmereinrichtung nur das nötigste, alles etwas heruntergekommen
- MARIA (10/5): - Πολύ ευγενικό προσωπικό. Συγχαρητήρια. Το δωμάτιο ήταν μια χαρά για ένα βράδυ. Σχέση ποιότητας- τιμής μια χαρά!
- Ali (10/5): -
- Callum James (9/5): -
- Sever (10/5): -
- Fabio (8/5): Hotel comodo e pratico - Zona tranquilla e ben collegata, con la metro Alser di fronte e la fermata del bus a 100metri (perfetto per non perdere tempo coi mezzi e quando c'è maltempo).
La struttura è in un palazzo indipendente e con accesso anche elettronico.
Ho avuto la stanza singola ma con due letti,semplice e con buona pulizia generale.
Wifi buono e rapporto qualità prezzo ottimo (considerando anche che era la settimana di Eurovision). L'insonorizzazione non è il massimo,purtroppo sentivo le telefonate della camera di fronte.
La pulizia della stanza non è stata fatta dopo la prima notte ed essendoci la moquette sarebbe servita.
Il bagno è un po' piccolo e d'estate credo ci faccia parecchio caldo.
La reception non è sempre disponibile,ma per fortuna non ho avuto problemi, nel complesso però sono stato bene.
- Gabriella (8/5): - Jó elhelyezkedés, közel vannak a belvárosi látnivalók.
- Sezer (10/5): Herkese tavsiye edebileceğim bir yer. - Otel çalışanları ve sahibi çok güler yüzlü ve yardımsever. Ulaşım anlamında çok rahat. U6 metro istasyonunun hemen yanında.
- Parmar (8/5): -
- Несисюк (8/5): -
- Abuelias (10/5): -
- Gudrun (8/5): -
- Hristova (10/5): - Sehr freundliches Personal, direkt bei der U6-Station Alser Strasse, sehr sauber, sehr gutes Preis - Leistungsverhältnis! Vielen Dank! Immer wieder gerne!
- Ionut (7/5): -
- Bradtke (9/5): - Sauber, bequeme Matratze, direkt an U-Bahn Station. Mit dem Fenster zum Hof - angenehm ruhig. Mehr braucht man eigentlich nicht. Tolles Preis-Leistungsverhältnis. Man könnte den Tisch(lein) auf Rollen setzen und somit im Raum nach Bedarf verschieben. Sonnst fehlt ein Nachttisch
- Alexander (8/5): -
- Waleed (8/5): I enjoyed my stay excellent location nice stuff - I truly enjoyed my stay at the hotel. The location is excellent, directly opposite the Metro. Tram, supermarket, and many restaurants nearby. The staff were very cooperative and welcoming, especially Mr. Sinan, who was exceptionally kind and helpful.
I will definitely stay at this hotel again. There was no refrigerator
- Lucas (8/5): -
- Michael (7/5): - La stuttura costa poco e ha molti servizi vicino Molto distante a piedi dal centro
- Helmut (10/5): - 👍
- Clementina (8/5): Piacevole, grande disponibilità dello staff - Comodissima per i mezzi C'è stato un problema con il check in
- Elisabeth (7/5): - Gute Lage, sauber und freundlich
- mehmet (8/5): -
- Daniel (7/5): -
- Estefania (10/5): -
- Anissa (8/5): -
- Martin (5/5): -
- Antoine (8/5): -
- Rudoi (10/5): -
- Marius-Daniel (7/5): A hotel to sleep in, nothing more - The metro is right across the street Bare minimum hotel, no fridge and no AC.
The street is very noisy, I recommend ear plugs
- pedrotti (10/5): -
- Kornél (8/5): -
- Turhan (10/5): -
- Carolina (3/5): Unacceptable Room Condition - The location was good, only 200 meters from the Alder Strabe u-bahn Cleanliness was disappointing. The room was not properly prepared on arrival (trash not emptied, items left in the closet), and both the carpet and walls appeared unclean. There was also a noticeable cigarette smell despite non-smoking signs.
During our three-night stay, the room was not serviced and trash was not removed. However, staff entered the room on the last day without notice to replace the showerhead, which felt inappropriate.
Overall, the experience did not meet expectations. I don't understand how they receive a 8.3 in reviews.
- idil (9/5): location was really good rooms were clean and good totally worth it staff was amazing - location cleanliness staff wifi was a bit low
- xiangning (10/5): Everything is great - 前台接待的先生很友善热情。
房间似乎有点年头,可能需要翻修一下。
但是地理位置很好,有电车去市区内景点。
- Sven (9/5): - Praktisch gelegen neben der Straßenbahnhaltestelle.
Ruhiges Zimmer ...
- Emma (10/5): -
- Manuel (7/5): -
- Neide (8/5): - Da atenção dada pelo anfitrião diante de situações de locomoção na cidade.
- Nahid (7/5): - The location and access to different parts of the city was good, it’s close to metro and tram station. The staffs were friendly. Poor WiFi connection, no breakfast, no fridge in the room.
- VLADYSLAV (7/5): -
- Sabina (10/5): Ein fantastischer Aufenthalt mit erstklassigem Service, herzlichem Personal und makelloser Sauberkeit – ich komme defini - Alles war einfach perfekt! Die Lage ist hervorragend und sehr zentral. Mein Zimmer war blitzsauber und gemütlich, ausgestattet mit Fernseher und Wasserkocher. Besonders toll fand ich den Service: Als ich einmal vergessen hatte, das Fenster zu schließen, hat das Personal sofort reagiert und es für mich erledigt. Auch der Wechsel der Bettwäsche und die frischen Handtücher waren top. Die Automaten im Erdgeschoss für Snacks und Hygieneartikel sind super praktisch! Ein großes Dankeschön an das herzliche Team. Es gab absolut nichts auszusetzen. Alles hat meine Erwartungen übertroffen!
- Karl (8/5): -
- Roland (8/5): -
- Magdalena (8/5): Tolle Übernachtung für ein paar Tage - Ich hatte alles was ich brauchte, das Personal war sehr freundlich und alles war sauber.
Es ist kein 5 Sterne Hotel aber fürs übernachten hat es völlig gereicht. Die Lage war für meinen Aufenthalt nicht perfekt aber da kommt es natürlich darauf an was man wo machen möchte.
- Erdem (10/5): -
- Mary Farrell (10/5): I will book a stay here anytime I find myself in Vienna due to the warm staff and great location! - I am a solo-travelling female college student. I have stayed here multiple times because I have had such a wonderful experience each time. The staff recognized me by name after my first stay and were extremely friendly and welcoming! The rooms are not necessarily aesthetic, but they are comfortable and extremely cheap for the value of my stay. It is located right off of the metro station and only about a 10 minute walk from the city center and all of the shops and restaurants. I could not be more complimentary of this hotel. I cannot find anything to complain about or critique.
- Maxine (9/5): Lovely stay! I'll be back for sure - Lovely clean rooms, equipped with a small kettle, coffee and a biscuit. Very comfortable!
- Dugatti (1/5): -1 - De nada No booking.com diz que o check out era as 12:00 mas na recepção ele mandou eu ir embora as 9 da manhã, paguei por algo que nao foi entregue.
O capete no chão estava sujo e até barata tinha nele.
- Tainan Bruno (5/5): Boa - Localização é ótima, funcionários educados e prestativos, check-in fácil e prático. O ralo do chuveiro estava acumulando água, o quarto não estava tão limpo e tinha sujeira no chão e também o cobertor era muito curto.
- STEFANO (8/5): - Puzza di fumo di sigaretta in stanza
- Schuhmacher (8/5): - War sehr zufrieden. Ein nettes Personal und ich hab mich da sehr wohlgefühlt. Und die Lage des Hotels ist auch meiner Meinung ganz toll.
- Richardk1 (10/5): -
- Faenza (8/5): -
- Moritz (10/5): - Personal freundlich. Gute Lage. Schöne Zimmer. Top Preis
- Naveed (6/5): - Price are good There no parking possibilities very hard to find parking near to hotel.
- Steffen (8/5): - Personal sehr freundlich und Zuvorkommend.
- Adrienn (7/5): - Nagyon jó helyen van, tömegközlekedés szempontjából. Tiszta szoba, jól felszerelt. A szomszédok nagyon hangosak voltak, este 10 kor is kiabálàs volt.
- Ionut (10/5): -
- Luminita Doina (10/5): -
- Sergiі (10/5): - Привітний персонал, ціна-якість, чистота. Чудовий варіант для випадків, коли потрібні лише базові потреби. Трошки малувате ліжко (номер з односпальним ліжком), тошки далекувато від центра але рядом є станція метро і зупинка трамваїв. Не було пульта від ТВ (хоча і не було пореби їм користуватися).
- Letícia (10/5): -
- Maria-Georgiana (9/5): -
- MARIA (9/5): -
- Baturalp (10/5): -
- NAZI (10/5): -
- Evgeniy (8/5): Хороший вариант для краткосрочного пребывания в Вене - Местоположение, всё необходимое в шаговой доступности. Устаревший интерьер
- Anja (9/5): -
- Andreas Thut (a2t) (9/5): -
- Anna (10/5): Excellent - The customer service was exceptional. The front desk person is such a gentleman. Took care of our bags without any extra charge while we travelled. Nothing to dislike.
- Moustafa (10/5): - Sehr schön Sehr gut
- Misbau Murtala (8/5): Amazing - The room is very clean, location is great one for me, as I was able to access the downtown using subway which is directly opposite the hotel. The room though, is small but I love it nothing really. the staffs were exceptional and amazing. They welcomed me and provide me with all I needed to enjoy my stay
- Esma (8/5): -
- Bianca (7/5): - Sehr gut gelegenes Hotel,U-BAHN Station genau gegenüber,man hat alles was man braucht!Das Zimmer war sauber und bequem!
Der nette Rezeptionist hat mir eine Cola spendiert,weil ich meine Karte im Zimmer vergessen hatte und der Automat kein Bargeld genommen hat!
- Mauro (7/5): - Camera silenziosa e metro vicinissima Arredamento vecchio
- Sandra (5/5): My rating is 5/10. Overall, the experience was acceptable, but there are several areas that need improvement. The -
- Eleftherios (8/5): -
- Van der Spoel (8/5): - Location
Staff
Wifi worked smoothly Traffic just outside was a bit bothersome
Matrass could be slightly upgraded
- Karla (8/5): - Lokalita. Naproti zastávky U6, Vše OK
Photos