Naay Zama
Location: Tulum, QROO, 77774, Tulum, MX
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Spa Treatments
Indulge in massages, body treatments, and facials for the ultimate relaxation.
Outdoor Pool and Bicycles
Take a refreshing dip in the outdoor pool or explore the area on rented bicycles.
Delicious On-Site Dining
Savor a delightful meal at the hotel's restaurant, and enjoy daily cooked-to-order breakfasts.
Stay at Naay Tulum for a rejuvenating experience in Tulum's national park, just minutes away from Xel-Há Park and Akumal Beach. Book now for an unforgettable stay!
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 18 years old and younger are not permitted at this property.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Garden
- Wheelchair accessible
- Breakfast available (surcharge)
- Ecotours nearby
- Free self parking
- Cave exploring/spelunking nearby
- Renewable energy source - solar
- Grey water recycling system
- Organic food
- Locally-owned & organized tours & activities
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Grand Room, Kitchen, Garden View
1 King Bed and 2 Double Beds
Balcony/patio with garden views
Internet - Free WiFi
Entertainment - 40-inch Smart TV with cable channels
Food & Drink - Kitchen with cookware/dishware, coffee/tea maker, and dining table
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Yard, single sofa bed, and safe
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Bathrobe
- Private bathroom
- Kitchen
- Hardwood or parquet floors
- Wardrobe or closet
- Dining table
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Yard
- Ceiling fan
- Premium bedding
- Free WiFi
- Down comforter
- Rainfall showerhead
- Pets allowed
- Balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Bedsheets provided
- Smart TV
- Champagne service
- Soap
- Window screens
- Guidebooks or recommendations
- Laptop-friendly workspace
- Deck or patio
- Smooth flooring in room
-
Deluxe Room, Hot Tub, Garden View
1 Queen Bed
Balcony/patio with garden views
Relax - Indoor private hot tub
Internet - Free WiFi
Food & Drink - Room service (limited)
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower (jetted bathtub available in some rooms)
Practical - Safe, window screens, and guidebooks
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Air conditioning
- Bathrobe
- Private bathroom
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Down comforter
- Private spa tub
- Pets allowed
- Balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Bedsheets provided
- Champagne service
- Soap
- Window screens
- Guidebooks or recommendations
- Laptop-friendly workspace
- Deck or patio
- Smooth flooring in room
-
Elite Room, Garden View
1 Double Bed and 1 King Bed
Balcony/patio with garden views
Internet - Free WiFi
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub, towels, and shampoo
Practical - Safe, window screens, and guidebooks
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Bathrobe
- Private bathroom
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Down comforter
- Pets allowed
- Balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Window screens
- Guidebooks or recommendations
- Laptop-friendly workspace
- Deck or patio
- Smooth flooring in room
-
Comfort Room
1 Queen Bed
Deck/patio with garden views
Internet - Free WiFi
Sleep - Premium bedding and a down duvet
Bathroom - Bathrobes, towels, and shampoo
Practical - Laptop workspace and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Air conditioning
- Bathrobe
- Hardwood or parquet floors
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Premium bedding
- Free WiFi
- Down comforter
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Soap
- Laptop-friendly workspace
- Deck or patio
- Smooth flooring in room
Guest Reviews
- Azucena (2/5): - Es un pésimo lugar ya que las instalaciones son reprobables por mencionar algunos puntos el baño en la regadera estaba tapada con mugre acumulada de muchos años y no se iba el agua de la regadera no tiene cortinas los baños se pueden asomar por fuera y verte, está infestado de insectos me salió en el baño un ciempiés en la recámara me salió una tarántula y el último día me salió un alacrán el desayuno está muy malo no tiene sabor la comida, demasiada insegura a la zona ya que no hay iluminación el aire acondicionado solamente tienes derecho unas cuantas horas y a veces ni eso el hotel vecino tiene un motor en San toda la noche y cuánto ruido no te permite dormir la ruta para llegar está muy insegura no hay camino Asfaltado pura terracería más de 15 minutos y lo más delicado es que todas las políticas a las que estás acostumbrado en materia de tele ellos no la respetan como por ejemplo los motivos de cancelación y reembolso. La puerta como tal la sierra y cualquier persona inclusive que pueda entrar por atrás del hotel se puede meter a tu cuarto. Me tuve que salir por todos los motivos y no arriesgar mi vida mi integridad mi familia mis vacaciones, no me quisieron hacer reembolso a pesar de que les evidencié con fotos todo lo que cito.
- Miguel (10/5): - Our stay was absolutely wonderful. It really felt like we were home away from home with the warm and welcoming customer service. The rooms were clean and spacious. The ambience is relaxing and perfect for anyone wanting to unwind relax, and connect with the beauty of nature. My family and I had a great stay. Breakfast was delicious and service was the best. Kudos to Gabrielle, isis, and Jose for being marvelous hosts.
- Shamira (8/5): - Pluses: it’s the perfect get away if you need peace and quiet. The space itself is beautiful.
- Rosemary (10/5): - Beautiful accommodation set in lovely jungle space. Restaurant, pool, fire pit and fabulous room with sunken bath.
- Anh (10/5): - This property is embedded in nature and located within walking distance to Dos Ojos Cenote, which was very convenient for us. We enjoyed our stay.
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