Complejo Tenerife Royal Garden
Location: Calle Luis Diaz de Losada 5, Adeje, es
Star Rating: 7.5 Stars
Property Type: Apartments
About this Property
Beachfront Oasis with Modern Amenities
Luxurious Accommodation: The Complejo Tenerife Royal Garden offers a stylish apartment with a flat-screen TV, fully equipped kitchen, and a cozy terrace for relaxation.
Leisure Facilities: Guests can enjoy the outdoor swimming pool, garden area, and easy access to the beachfront balcony for stunning views and a refreshing sea breeze.
Convenient Services: With free WiFi, air conditioning, and rental options for bicycles and cars, this property ensures a comfortable stay with easy exploration of nearby attractions.
Book your stay at Complejo Tenerife Royal Garden for a memorable beach getaway.
Important Information
Flexible arrival and departure times, if possible (to be agreed in advance).
Please note that an additional charge of 25 EUR will apply for late check-in.
For the loss of the keys there is an extra 30 euros for a lock change.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 03:00 PM - 08:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Terrace
- Family rooms
- Lift / Elevator
- Safety deposit box
- Car hire
- Solarium
- Non-smoking throughout
- Kid meals
- Public Bath
- Outdoor furniture
- Coffee Shop on site
- Shallow end
- Invoice provided
- Key access
- Free wired internet
- Golfing on site
- Snorkeling on site
- Tennis lessons on site
- Water park access (surcharge)
- Beach umbrellas
- Pool sun loungers
- Internet access
- Wine release events
- Exercise/lap pool
- Japanese garden
- Fishing nearby
- Horse riding nearby
- Swimming nearby
- Beach club nearby (surcharge)
- Bicycle-friendly property
- Beach toys
Rooms Available
-
Loft
This studio/loft has a tile/marble floor, electric kettle and kitchenware.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Electric blankets
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Shallow end
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Studio with Ocean View
Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an oven. The spacious studio provides air conditioning, a washing machine, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Electric blankets
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Shallow end
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Studio with Balcony
The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The spacious studio features air conditioning, a washing machine, a terrace with a quiet street view as well as a private bathroom boasting a shower. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Electric blankets
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Shallow end
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Claudia (10/5): -
- Letizia (8/5): Merveilleux séjour ☺️ - Lieu, confort du lit, gentillesse de ma personne qui écrit les messages, bonne organisation, piscine, les équipements. Rien
- Ciara (10/5): Very happy with our stay and will be staying again . I’ve also recommended to some friend and family - Clean and modern apartment and so close to everything
- Patchett (8/5): -
- Gill (8/5): Enjoyed our holiday and cannot wait to return to Tenerife - The location and Pool bar area are very good. It was clean and comfortable enough for our stay. The balcony needs a total refurb. Ie new floor/ furniture. Plug socket hanging off the wall which if a child stayed, would not be safe
- Fernando (8/5): - Localização
- lalaguna (8/5): - Location was great
- Laura (1/5): Bad experience - The apartment is very poorly maintained. It was extremely dirty , old sheets , mattresses was discussing , shower glass dirty and moldy . The coridor taking you to the apartment was smelling like fish all day . We ended up leaving the apartment after 30 minutes of arriving and booked another hotel across the street . Price is an absolute rip off for the conditions of the apartment. We did not get out money back although we contacted booking right away.
- Ragnar Bjarni (3/5): Not nice - Old and not nice Good location
- Rob (10/5): -
- lentowicz (6/5): - Was close to the ⛱️ beach. Old building between apartment and beach.
- Paul (5/5): Quite disappointing to be honest - The location to the nightlife is very good It needs a lot of attention. Sewerage smell in bathroom. Wires exposed from walls.
- Adrien Allouard (9/5): - La terrasse vue mer était superbe et grande
- Katie M (8/5): Great for a few nights stay - Great area, overlooking restuarants and facing the sea. Right across from beach and next to lots of shops. Clean and spacious pool area. Bed was very uncomfortable and room was still getting cleaned 45 minutes after check in time so we couldnt get in at 3pm. Bottom floor so not much privacy on the balcony as directly next to bars and cafes
- Kjartan (6/5): -
- James (10/5): - Great location, great apartment and facilities. The owner was very helpful with great communication. Nothing
- Kristrún (7/5): -
- Sebastian (8/5): - Klimatyzacja do gruntownego serwisu i czyszczenia. Brak garnka.
- Noemj (7/5): -
- Jaak (9/5): -
- Van Den Putte (7/5): - Het zwembad, en de locatie was top Was niet proper,terras tafel,wasrek ligbedden waren vies ,douche ook ni proper
- FabioC_70 (6/5): Bene ma non benissimo - Posizione eccezionale vista mare Nel bagno si sentiva odore di fogna
- Amanda (10/5): -
- Susan (7/5): Great complex , apartment & balcony quite small - I love the complex, been here a few times, would probably not come back to this particular apartment.. only because of the position. The position and outlook. Small balcony with a wall, felt a little restricted. There are nicer apartments. If you don’t spend much time in the apartment, it won’t matter.
- GOOGOHN (8/5): Spacious apartment with kitchen and washing machine. - Spacious apartment located in the middle of vibrant area. Apartment needed more cautious cleaning.
- Tracey (7/5): good overall stay - amenities were good , bed was very comfortable very noisy block also needs a little update, a new outside table, outside sunned was broken . few amenities were rusty. no safe key
- Черненко (8/5): -
- Adam (6/5): Location and accessibility fine just REALLY disappointed that there was NO HOT water in the apartment !!!! - Location perfect The shower and taps had NO HOT WATER !!
- Martin (10/5): I’ll be back 😄😄 - Beautiful, spotlessly clean, amazing location and couldn’t ask for more Absolutely nothing but possibly maybe some music being played at the bar area, nothing loud but just something in the background
- Andres (9/5): Excelente - Su ubicación Falta escobilla para el baño
- Louisa (10/5): - Perfect location, overlooking the beach, full day sunshine on balcony. Restaurants and shops all around. Accommodation was clean, had everything we needed for our stay. N/A
- Torben (5/5): Jeg kommer ikke tilbage til den lejlighed igen. Med T R G besøger jeg helt sikkert igen - Fin lejlighed med super god udsigt og god seng
Badeværelset var meget beskidt i hjørnerne
Alle skabe lugter inden i
Ovnen var i stykker kunne ikke tændes da knappen var ødelagt
Vaskemaskinen virkede hellere ikke låget var ødelagt Stedet har en virkelig fint pool område alt er pænt og rent
- Michael (8/5): -
- Pavlo (5/5): -
- Kevin (9/5): Very good location. - Close to all facilities 😁 Bed could be a little more comfortable
- Cursaru Daniela (1/5): - Apartamentul trebuie renovat asa cum se prezinta este pentru lucratori in constructii nu pentru turisti in vacante!Toate lucrurile sunt foarte vechi si de foarte proasta calitate si pline de rugina.Toaleta defecta ,aparatul de cafea legat in dulap,din AC curgea lichid pe perete iar pe balcon nu poti sta daca aerul conditionat functioneaza.Toate acestea nu ne au facut vacanta placuta.La final am primit mesaj sa ducem gunoiul desi am platit pentru curatenie ... O gazda neprietenoasa .Precizez ca in acest Complex am stat multe vacante de 12ani la diferite apartamente unde am fost multumiti.
- Rafael (3/5): - Location and pool Some issues with the apartment. Also the fact we did not have a wash machine ( broken ) and oven ( broken ) for all the vacation . We paid for a full functional apartment but unfortunately it was not . No one came to fix it when it was reported. Cost extra money to do laundry and could bot cook because we did not have an oven
- Karen (7/5): In short I would stay here again, possibly in an upgraded apartment, complex and location was fantastic - Had a lovely stay at apartment Leilani,
Location was perfect for me being less mobile, very flat area, over looking the beach,
Beautiful pool area and bar, Sandra makes the best cocktails!! The property could do with a little update especially the shower, the shower doors were not secure and the floor was had lots of movement in it and very rusted in places, not being too steady on my feet I felt was quite dangerous and I had to hold on to the walls,
Also needs new dustpan and brush, impossible to sweep and keep the place clean
- Carol (7/5): Didn’t get off to the best start but ended well - Position overlooking the sea Was quite awkward to negotiate the building especially with a walking aid
- Nikola (9/5): -
- Gillian (10/5): -
- Liane (7/5): This location cannot be faulted, south facing balcony with sea view I’ll take that! - We knew the location so were pleased, view is lovely from the balcony and very close to amenities The balcony was very enclosed and furniture wasn’t great. Table could have been smaller and a better sunbed or 2. No wardrobe or clothes hanging space made us feel really untidy the whole 2 weeks. No tea towels, no second pillow cases, only 1 wine glass, only 1 coffee mug, towels were poor quality, no cleaning products, just those little extras which cost nothing would have helped especially when you’re staying 2 weeks. Only 1 door key.
Builders appeared next door about day 4 and were very loud not their fault and they were quite sympathetic and actually we built a good rapport not sure others would have appreciated that for their whole stay.
HOWEVER, when we did make contact about a slow draining plug or linen or glasses issues were quickly addressed so thank u.
- Sammi (10/5): -
- Luis Alberto (10/5): - La piscina es genial
- James (8/5): Excellent stay with an great host to answer any queries, thank you - Location perfect
- Paceloaia (10/5): -
- Pastori (8/5): Ottima pulizia e posizione - La piscina Molto costosa per l’appartamento che è, però ottima pulizia e posizione
- Abbie (5/5): Happy as last minute booking - Location Balcony was dirty not cleaned Sunbeds were broken Hidden extra charge if you arrive after 9 pm of £25 euro unsure why as no one met us to let in to property
- Lyona (9/5): Fantastic time spent in Tenerife, we were all very impressed - the location was superb, in the heart of it all, yet away from the noisy late night revellers, on the sea front promenade, surrounded by restaurants, shops and bars.
the apartment, although small was great in that it had a very spacious terrace
the bed was comfortable smallest quibble for the pillows
- Adrian (10/5): Exceptional - Excellent location, clean and very responsive
- Catherine (1/5): Do not ho to these apartments . I have stayed in Tenerife Toual - The balcony was good size (apart from constant music from the restaurant below (La Mar ) Unpleasant smell in the room , dirty apartment , bedding not made on arrival ,duvet lying in heap with sheets hanging off the mattress ,toilet dirty , pan all chipped , needing a full revamp. Full apartment needs to be renovated. Skirting all chipped walls all dirty needing a coat of paint and kitchen ( could not even class it as a kitchen ). The full apartment needs revamped
- Ellie (7/5): A great stay and host/ booking contact very helpful - Great location, very clean and well equipped
- Nicoleta (7/5): expensive for what offer - location close to the beach,many shops around Very noisy complex especially in the morning, towels not clean enough and not enough for a stay of at least 5 days, you could not use the sun loungers by the pool after 7pm
- Larysa (4/5): The location and the area are great. I think we were just unlucky with the room. However, I believe it would be good to - The hotel grounds are very beautiful, and the location is perfect — right by the beach and in the heart of the resort.
A big plus was that the room included beach towels and sheets — we used them while sitting by the sea in the evenings, which added a nice feeling of comfort.
It was also great to have a balcony with sun loungers — a really nice touch! When we entered, there was a strong sewage smell, and the room was not very clean. We contacted the staff, and they offered to send a technician to fix the smell.
We asked if we could change the room, but they said the sewage smell was present throughout the entire complex.
The ventilation (or maybe it was a window) was extremely dirty. We reported that as well, and two days later, cleaners came — without notifying us in advance. They simply sprayed it with the shower, but didn’t actually clean it. There was still a lot of dirt and dust left.
Many things in the room were outdated — like the bedding, drying racks for dishes, towels, and clothes.
Overall, it was an unpleasant place to stay.
- Karen (7/5): Good - Location & the huge balcony Very little storage space. Pillows were terrible & duvet not big enough for a double bed.
- Paul (4/5): Disappointing - Location was very good and pool was lovely Very bad smell from the drains in the bathroom told the maintenance man nothing done
- Lorena (3/5): Poor - The size of the apartment The level wasn't what initially promised, same level as the swimming pool area, hence, no privacy in my balcony. The smell coming from the bathroom was unbearable, I am 7 months pregnant and been waking up during the night feeling sick because of it, even keeping the door shut didn't work. The host send someone to sort it out but the smell was persistent and unbearable, making my stay very uncomfortable.
- Jaroslaw (10/5): Exceptional - The object is located in a beautiful area, with a stunning seaside promenade featuring a large number of bars and restaurants. Nothing
- Alan (4/5): Good location - Location Too small , lack of storage. Constant smell coming from bathroom drains. Far too expensive for what was offered .
- Lauren (9/5): Superb -
- Jennifer (8/5): Great location & v comfortable bed - Location was great Balcony furniture could be better, only one v worn sun lounger
- Griffin (8/5): Very comfortable - Location and cleanliness Bit of a mix and match of crockery
- Sam (1/5): Don’t waste your money. Much nicer apartments in the same complex on Airbnb - The resort itself is lovely, but the apartments on booking.com are very poorly maintained. We booked two of the three apartments available, and both were really bad. Bad drains and ventilation, causing foul smells in both apartments. Extractor fan was off the wall when we arrived. Hasn’t been maintained or decorated for years. Cracks on walls. Wires hanging down for tv/internet. Ripped towels that were years old. Photos on booking.com are definitely not current!
- Austin (7/5): Location was great, the staff were amazing and super helpful but it was overpriced - The location was perfect. It was overpriced.
- Lindsay (5/5): It was just the very dated room we were not happy with. We liked the complex. The room needs some attention - Position is great. Swimming pool great. Peaceful Very dated. Drains bubbled and smelt in the bathroom. Towels etc were very old and had splits in them. The balcony was opposite an extractor fan for a restaurant so smelt horribly of cooking fats. Even our towels ended up smelling because they were dried on the balcony.
- Adriana (7/5): Good apartment and close to beach - The location was perfect to be near the beach which was what we were looking for. The apartment was clean and had everything we needed. It was great to have a bottle of water ready, small things but much appreciated. The doors to the balcony could do with some net curtains so that the curtains can be opened in day time and the people walking by don't look in. The towels and bedding can be updated.
- Kerry (5/5): Grubby, noisy and needs revamped and cleaned - The lady who sent us the check in details (Jasmin) was lovely
Sent over all details we required to check into the apartment
Large fridge with a decent sized freezer
Location itself was great apart from our apartment being pretty much on the same level as a restaurant so it was very noisy and not private at all
The pool area was lovely So this property needs an overhaul
The bed is too small for 2 friends sharing
Curtains don’t fit the windows so constant light shining through
There is very little cupboard space and no drawers at all
The apartment itself needs updated and felt grubby
Lots of chipped paint etc
Also it needs a deep clean not just a wipe down which is what i think the cleaners must be doing for a long time
- Paul (10/5): Exceptional -
- Mark (7/5): Good -
- Katarzyna (10/5): Great staying :) we had really good time there :) - Location Cigarretes under the bed
- Susan (9/5): Superb -
- Franco (10/5): Highly recommend - excellent apartment, pool and pool area high quality (bar and food very good) , and the location is p - Excellent in every way - the quality of the apartment, the pool area, the location
- Natalie (2/5): Horrendous - The location of this property is excellent and the lady Jasmine who works for the rental company on behalf of the owner is lovely, but that is where it ends. Who whole property needs a rip out and some money putting into it by the owner.
The first thing we noticed on arrival was how dirty the walls were. A lick of paint would easily solve this. Then we noticed the filthy matress. It was stained beyond belief. After the first night there I was bit. I complained to Jasmine about it the next morning and made it clear we did not want to stay. They could not get us anything else. Jasmine did come out to look at the mattress and took photos aswell as other things that were wrong. I also asked if we could get another mattress. However cleaning it was the only option. We agreed to this and the mattress was cleaned and provided fresh bedding. However it was the most uncomfortable mattress I have ever slept on, this also needs replacing. The headboard above the bed was thick with dirt. The bathroom shower try was dirty/mouldy. The shower didn’t even sit in the holder because that was also broken, Jasmine also took photos of this. My partner found black pubic hairs on bathroom floor when we arrived, again the cleanliness was non existent. The final straw was during the our 3rd night the air con broke and we had water running down the walls all over the floor and sofa. After this I had to pay 1000 euros to stay in a hotel for 4 nights as I was not provided any other accommodation. They have agreed to refund for the 4 nights I did not stay however I want a full refund for 7 nights as when booking this apartment the online photos do not represent what it actually looks like and I have been completely mislead! No one should be able to book and pay for this apartment it is below any sort of standard. Also the stress of having to personally find somewhere new to stay and the cost really took the enjoyment out of our holiday. Please take a look at my photos.
- Winfield (5/5): Passable - The complex was beautiful and in a great location Our room was overlooking a carpark and sewage tank area, which constantly smelt. Outside our apartment was the main pathway to Los cristianos . So lots of people are walking past our apartment and a ticket office right outside. Constantly asking if people wanted to buy tickets to theme parks, etc, from 8.30 am to 9.30 pm. Our pillows were dirty , only one thin sheet on bed . No extra linin. Faulty stand on tele . Areas of apartment looked dated, and parts needed a fix. After complaining we were provided with new pillows and they used books to stand the tele on.They did answer our messages on the same day and were polite. We couldn't fault them on that .. Areas to our apartment were very dated too.
- Claire (6/5): Pleasant -
- Jillian (6/5): If only the apartment had more storage options like a chest of drawers to put your personal items in it would have been - Have stayed at this property 3 times because of its location and large balcony, although there is no privacy on the balcony It has been repainted and the bed screening has been removed which was needed, but there is absolutely no storage space i.e. no cupboard nor drawers to store your underwear or personal items. The wardrobes at either side of bed were full of spare duvet, towels, iron & fan so less room to hang your clothes! No bedside table or shelf to put your phone/book on unless you put them on the floor!
- Clare (10/5): Amazing location, great apartment -
- Emma (8/5): Second time staying here- apartment is handy and is very spacious - has good facilities- would reccomend - The pool is quiet and always get sun beds no matter what time of the day it is Few cockroaches in the room during the night in the bathroom- cleaners knocked on our door at 9am before our checkout which was at 11 and woke us up
- Eyyub (8/5): Very good - location was great. couple minutes you are in the beach. 5 minute walk to center. Very nice hard to find the address at first. Everything was available in the room equipment wise, but some small things like coffee was missing.
- Adam (9/5): Superb - Had everything that was needed for my stay Balcony location but wasn’t bother to much about it
- Quigley (10/5): Exceptional - Location I thought for the price the place might been clean once and bed changed. Sorry
- Vladimir (7/5): Good - My room was not like the ones shown on the pictures.
- Marion (8/5): Great location and quiet. Good value for money. - Quiet with a sea view. Close to the beach. Good value for money. No complaints. Very happy.
- Karen (7/5): Great place to relax - Location was amazing and our balcony was huge Need some sun umbrellas to be available by the pool
- Emma (10/5): Beautiful complex wonderful location we had a sea view balcony and the sunsets were beautiful - The room was perfect as was the location. The complex has an amazing double pool Nothing everything was really good and I’m going to book again
- Alannah (9/5): Superb - Brilliant property, perfect for a couple. Location is excellent just about 200m off the golden mile. So many amenities around the place. Pool was lovely too and plenty of beds. Pool was not heated as stated. We didn’t mind though as it was nice to cool down!
Could do with some umbrellas at the pool, very little shaded areas!
- Siofra (3/5): Location was brilliant, pool area great. Just a shame it wasn’t a clean apartment. - The pool areas was the only good thing about the property and its location. Apartment itself what a letdown. Black mould in the bathroom and dirty. It’s like the place hasn’t had a good clean in ages. Bugs everywhere and cockroaches.
Sofa in living room needs a good clean and updating.
- Alison (2/5): Cockroaches, poor communication & basic room - The location was fabulous with a great view down to the beach & sea. Cockroaches. Everyday.
I informed the host but was told they would only do something if they were severe. It was clearly a chronic problem as there was a sign in the bathroom to say that the property was managed by a pest control company.
Despite messaging on WhatsApp with the host, I never saw her once. We waited for almost 45 minutes before some non English speaking man turned up. We weren’t provided with any information including the compound access code. We were also surprised to find out a €150 deposit was due on arrival. We had no notification of this. And it wasn’t explained as the man had no English so couldn’t explain the process to get our money back.
The facilities in the room were poor quality - old bedclothes, an ironing board which had the wire exposed with holes in the cover.
- Steven (9/5): Superb -
- Ieuan (8/5): Very good -
- June (8/5): Great location -
- Deb (4/5): Enjoyed stay location excellent but would not now return to this apartment due to woman trying to con us out of our depo - Balcony sunny all day - location brilliant very near beach, bars/restaurants/shops - good for walks, very flat. Nice pool area. Room A03 - WARNING re deposit of 150 euros against damage to anything in apartment - I felt dubious about this as woman who gave us keys was rather insistent on this. She said refund would be given after departure of room and after it had been inspected. When I returned home to my horror the woman had sent a video recording of her inspection pointing out areas on floor that needed cleaning and bits of of sand here and there and to top it all - dirty marks on wall - I had noticed sone if these when I came. She said my refund was blocked because of what she had found. I was fuming because most definitely I had not marked any walls. I also said it was not up to me to clean the entire apartment for next person that was her job! What a cheek! The following cleaning was not done and other things not good;-
No floor cleaning done, no towels or bed linen cleaned, no bins emptied entire 15 nights stay. Cock roaches in bathroom sone times.
Air conditioning did not cool- room - it was not working properly. Very noisy at times in corridors . Banging of doors and also workmen starting early working/drilling on a room being refurbished . Not good this happening when you are on holiday and wanting to lie in.
She changed her mind on challenge saying it was the marks on walls that were she was focusing on not the bits of dirt. She tried to stitch me up - she
pushed over an already standing plant so it looked wonky - deliver doing to look bad on us!!! The good news is I complained to several and I now have my money back !!
- Kerr (3/5): Good location not a great studio. - Pool area and location excellent. Very basic studio and a few bugs.
- Michael (3/5): the royal garden complex is ok, just avoid this apartment - We paid a lot of money for a very tired apartment, bathroom needs a complete refurb
The apartment was on the ground floor with a view of the water treatment plant with a busy walkway inbetween so you had no privacy when sat on balcony
I rang the host to report seeing a cockroach in the bathroom, i was told when you see 5 ring back
- Bohan (8/5): Enjoyed stay lovely & peaceful. - No breakfast included food facilities around pool not much of a choice.
- Paul (8/5): Very good location great complex v good value - Location great terrace Lack of worktop space
- Joanne (7/5): Enjoyed the location however the accomodation was disappointing - Comfortable bed
Good size balcony
Good location
100 m from beach Poorly maintained
Electric socket hanging out
Shower tray moves
Bathroom unclean
- Sarah (5/5): Passable -
- Elaine (9/5): Superb - The location is good but the room needs updating The layout
- Joan (10/5): Very clean apartment. Excellent location - Close to beach
Photos