Hotel SOOT

Location: 643, VIP Road, kolkata, in

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Nightclub
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Wheelchair accessible
• Allergy-free room
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Broadcast Live sport events
• Happy hour
• ATM/banking
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Beach umbrellas
• Free pool cabanas
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Health or beauty spa nearby
• Swimming nearby
• Water tubing nearby
• Rooftop garden
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Double or Twin Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Body soap
  • Accessible by lift

• Superior Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Body soap
  • Accessible by lift

• King Suite

  This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Body soap
  • Accessible by lift

Guest Reviews

• Jha (10/5): -
• Oswald Robert (8/5): -
• Bethany (9/5): -
• manoj (10/5): - Everything Nothing
• Angela (6/5): Nice hotel in very handy location for the airport but the pool was unclean - Beautiful room. The pool was unclean and while we were staying there was work being done around the pool. The workmen were actually sweeping their dirty water into the pool. This therefore meant I was unable and unwilling to use the pool which was very disappointing as this was one of the main reasons I chose this pool. Sadly this means I wouldn’t recommend the hotel.
• Ikundi (4/5): - This is a hotel for local Indian travellers. If you are a tourist/foreigner they are not interested in listening to you, let alone trying to help you! Booked airport pick-up didn't show. Nor did hotel car to take us back to airport. We (72 & 76yrs) were given little help to arrange transport into the city to conduct business. Beds were comfortable but there was no hot water after the first shower. Breakfast and dinner were tasty & wait staff attentive but I would never stay here again!
• Mukherjee (10/5): excellent - good room but what it made all different for me is the help I get from staff and owner as I had an medical emergency . very very supportive
• Ramani (9/5): Great place to stay close to the airport. - Close to the airport. Good spacious room. Staff is very good. Very difficult to get transportation to get to town as it’s on the side of the road that makes uber go to far to make a u-turn so they don’t come. However, the hotel we found out can arrange their hotel car. Because our frustration with transportation, the manager very kindly arranged a free ride to the airport.
• Tina (8/5): - In der Nähe des Flughafens, aber nicht gut zum Laufen. Kostenloser Airport drop off hat gut funktioniert. Pool auf dem Dach war toll, abends hat die Rooftop Bar geöffnet, und alles ist schön beleuchtet und war gut besucht. Frühstück war ok, haben auch zu Abend gegessen, auch ok. Angenehm war, dass es für Fruh-Abreiser schon Kleinigkeiten zum Frühstück gab, Obst, Sandwiches z.B., durften auch was mitnehmen. Check in hat lange gedauert, erst wurde unsere Buchung nicht gefunden, und bei unserer späten Ankunft war das nervig.
• Arijit (10/5): -
• Mauricio (8/5): -
• Mrs. Roy (7/5): Great location near airport - Conveniently situated near the International Airport. Staff was good and helpful. Food was ok. Pick up and drop off was well managed. Uber was available easily through app. Water fresher was good in the bathroom and proper lighting in the room and bathroom. Full length mirror was there in the room, which I check first thing in the room and cleanliness. They have Wi-Fi, but I never use hotel ones as I use international roaming always when I travel for security reasons solely. Not much but few. Had to call room service to supply the missing items in the room few times and to connect the refrigerator as it was not plugged and ready for use. The quilt cover was stained and had to ask to change. The floor carpet in front of the bed requires replacing or thorough cleaning. Attention to minute details is needed.
• DIPAYAN (9/5): -
• Soeleen (7/5): - Service, food No soap stand in toilet.
• Mayank Goel (6/5): - location and cleanliness the size of the room was too small for the rate charged. The front desk refused to accept government ID and insisted on Aadhar / passport.
• Saswata (7/5): Location close to airport but this hotel needs improvement on many fronts to compete with other hotels of the same star - Location is close to the Kolkata international airport. Facilities are decent and staff are good but still not at par with other hotels of the same star level. Still loads of scope for learning and improvement. No toilet paper in the bathroom. Had to ask for it twice before request was fulfilled. No cutlery in the room for making tea or coffee. Shower door had hinges but no actual door. During breakfast, restaurant staff were more interested in asking for the room number than providing service. Staff were standing idle but tables were not clean. Glasses and cutlery were not replenished on time.
• paul (8/5): - We were stuck here for 9 nights due to the Iran war. Reception rang every evening to check we were comfortable. Staff were very helpful including Bimal Das and Ankini in the restaurant. And the room attendant Baban Dey was exceptional. Swimming pool cold
• Rajeev (7/5): -
• Barbara (9/5): Good value luxury stay close to the airport. - Close to the airport, a comfortable stay in a modern hotel. The hotel has a rooftop pool which is a plus in the climate. A good restaurant and a very tasty breakfast included. Nothing.
• Georg (7/5): Sauberes Hotel im Flughafen-Nähe an einer verkehrsreichen Strasse - Die Nähe zum Flughafen, war der Hauptgrund für diese Buchung, früh morgens fliegen mussten. Das Personal war sehr freundlich und hilfsbereit. Wir haben im Hotel eigenen Restaurant gegessen. Das Essen schmeckte sehr lecker.geräumiges Zimmer Das Hotel liegt an der befahrenen Ausfallstrasse vom Flughafen. Wir waren in der 5. Etage. Das Zimmer 515 war sehr laut wegen dem Verkehr. Gehörschutz beim Schlafen empfohlen.
• A (10/5): Excellent staff and service - 5 min drive from the airport. Nice pick up service at 2 am.
• Sumana (5/5): -
• Oleg (7/5): -
• Eun Ha (7/5): -
• Subash singh (5/5): -
• Apu (10/5): 10 out of 10 - Everything Nothing
• Sanjay (8/5): -
• Fiona (10/5): Comfy airport hotel - Close to the airport. Comfy room and bed. Great Dosa. N/A
• Chiranjeetshekhar (7/5): -
• SOMIK (5/5): -
• GAUTHAM (10/5): - Nice location and nice staffs
• GAUTHAM (10/5): -
• Gordon (8/5): we were happy with our stay. The room was comfortable, and the access to the airport were important. - I liked the ease of booking. Payment needed to be done at the property. Airport pick up and drop were seamless. The place is so close to the airport, no hassle about worrying about traffic. The service at the dining area was very polite. Maintenance of the room facilities was not as expected for a hotel of this level. The safe was not checked that it was working, and had to be replaced. The TV was not working and there were loose connections which should have been checked earlier. Some of the bathroom fittings had fallen off and had not been checked prior to our stay. Small problems, but would have expected a better check up before the guest comes in.
• barbara radley (10/5): -
• Raymond (9/5): Centrally Located next to Kolkata Airport - Wonderful Staff in the Reception, Dining area, Bar and cleaning staff. The breakfast is very good. The rooms are quite small
• Rinky (5/5): - Hotel is good but over priced ,rooms are small. Breakfast spread is not great, and even the staff who take are of morning breakfast is not efficient except a lady who was managing so well and was all around the corner making sure every guest is comfortable.
• Clement (8/5): Convienient for airport. - Breakfast was crowded when we went. I was asked n can I get you a coffee and was then charged for it. Was not told in advance.
• Roychowdhury (8/5): Good stay - Near to Airport Facilities
• GAUTHAM (10/5): - Nice staff, Nice location, and very nice food.
• Pravin (10/5): It was a pleasant stay for me. - I liked the location and the rooftop bar. The breakfast was amazing. However, there should be more tables as it was difficult to find a table during the peak hours. The property is located in front of a busy road with no pedestrian crossing nearby.
• Nijil (10/5): Very good location accessible to airport. Neat and clean. Well behaved staff Good service - Very good location accessible to airport. Neat and clean. Well behaved staff Good service Breakfast could have been more continental
• Ekaterina (8/5): - Чистый, хороший отель в нескольких минутах на такси от аэропорта. В номере есть все необходимое. В номере шумно, плохая шумоизоляция, слышно, как гремят посудой, играет музыка и разговоры. Как будто прямо в номере. Так что поспать получится только в берушах
• sunil (7/5): -
• Amita (4/5): Adequate. Staff were very nice and helpful both at the hotel and at the restaurant. - Room was very noisy all night. The hot water did not work. I asked for two twin beds but was given a king bed. Needed a wheel chair accessible room but the bathroom was not accessible for a wheelchair bound person. I had booked two nights and canceled one night but was charged for two nights. I was given a voucher for one night at checkout.
• PRASHANT (8/5): -
• Anshuman (10/5): Good - Nice hotel. Clean and good Breakfast could have been added to the high room charges
• Prashant (9/5): Excellent stay.. highly recommended - Cleanliness, location, amenities, staff (especially Sabyasachi at reception. Can fault nothing
• Mohammed shufais kareem (4/5): -
• Xavier (7/5): -
• Basar (10/5): - Nice and clean The staff very kindly. And miss ashika is vey helpful and nice on reaction.
• Adam (9/5): - Location and modern Pool closes too early at 19:00. With the heat I’d rather a later opening
• Rahul (10/5): Exceptional - Good Everything Everything
• Sumit (10/5): Excellent - Cleaning nd staff service good (vimal) good maintenance to swimming pools nd spa I called so thankful too vimal for spa doing for one nd half hour nd no pain in body I so happy nd aging visit Thanks for all service nd staff There is no word for this hotal
• N (7/5): Good -
• Majumdar (10/5): Exceptional -
• Majumdar (10/5): Exceptional -
• Majumdar (10/5): Exceptional -
• Jayne (10/5): Great place to stay near the airport. - Excellent breakfast, ideally situated for the airport. Good pool area, exceptionally friendly staff. Nothing. Perfect stay
• Manish (9/5): Superb -
• Alison (10/5): Fabulous airport hotel, wonderful service , great rooms . - Great airport location. Outstanding value for money. Fabulous roof terrace. Monkey Pub great value for money, staff wonderful and attentive. Highly recommend this new hotel, 5 mins from airport. Absolutely nothing ….
• Vanessa (7/5): Good - Nice hotel and great staff. Arpita helped with the saree and she did a great job!! Need an expresso machine in the breakfast
• Urvi (10/5): Exceptional - Good staff and happy to help always The pool was dirty
• Indranil (8/5): Very good -
• Urvi (10/5): Exceptional - Good and cooperative staff and clean rooms and good service Pool was dirty
• Matthew (7/5): Nice hotel, bad credit card policy - Very nice room and rooftop bar and pool. Close to CCU airport and without traffic (5:30 am) it took 5 minutes from the hotel to the airport in hotel-arranged transport. Airport transfers were reasonable and easy to arrange by email in advance. They made a breakfast pack to take away since we had to depart the hotel before breakfast started. I really disliked that they added a 4.5% surcharge to the room rate when I paid by credit card at check-in. They charged in US Dollars without any option to pay in Rupees, even though all the pricing was in Rupees. The cc printout said, "I have been given the option to charge in US Dollars or Rupees. If I choose US Dollars there will be a 4.5% surcharge." I told the front desk clerk, "NO, I want to be charged in Rupees." He said I had no choice, that an international (US) card had to be charged in US Dollars rather than rupees. This policy of getting a few more dollars from guests really left a bad taste in my mouth. For this reason I would NOT RECOMMEND Hotel Soot.
• Donald (10/5): Exceptional -
• Kinga (7/5): Good - Breakfast were fine, location - close to the airport, what's quite convenient. All were just fine, except for the door bells in the rooms - the bell ringing is being heard in the neighbouring rooms quite loudly - was waking me up even at night, each time someone rang a door bell for my neighbour. That was quite irritating.
• Shaikh (2/5): Very poor -
• Ghosh (9/5): Superb - The ambience of the hotel, room, amenities, staff behaviour, facilities, location is near of Kolkata International Airport. Room is decent n spacious, washroom fabulous. Security n staff behaviour is awesome, will always greetings you when coming in and out with great smile on face. Not in mind anything
• Vishambhar (8/5): Very good -
• Mark (6/5): Nice room unhelpful staff - Room was nice Staff were not helpful and felt unwelcome.
• Shreyasi (7/5): Close to International Airport - Location Check in issues
• Terry (6/5): Pleasant - I liked the style and the cleanliness. The room smells terrible, supposedly non smoking room but a very heavy odour of cigarette in the room.
• Akash (3/5): Poor - The reception staffs were very notorious. They tried to charged me higher tariffs vut when I questioned back they couldn't respond. At the time of check out too the staff was not very cordial and again tried to charge me in excess of the actual amount.
• Merit (10/5): Exceptional - We really liked this Hotel, it was new, nice and clean. Staff was really helpful. Room was big and comfortable, we had lovely stay. They have pool in the roof and drinks and snack bar. Food was delicious and so where the drinks. Breakfast was goos also, had many choices to choose from. We would stay there again for sure
• Vishan (10/5): Exceptional - I like very good
• Banu (7/5): Good -
• Digant (9/5): Nice….. will stay again - Very helpful staff Clean property Close to airport Close to shops Poor communication between hotel & booking.com regarding my mother’s booking in a separate room
• Womhasa (4/5): Disappointing -
• Jhumki (9/5): Superb -
• Mohammad (6/5): Pleasant -
• Kasif (7/5): Good -
• Nauroz (8/5): Very good -
• Sahil (10/5): Exceptional -
• Bennet (4/5): Disappointing - Well located for us, wanting to be near the airport. Pool water was cold so not usable. Toilet paper was rationed. Couldn't get their card machine working. No airport transfer provided as per advertising. Bad communication.
• Andrea (8/5): Very good -
• Fatgieya (10/5): Nice stay in Kolkata - The bed was comfortable and the toilet was clean. The staff was extremely friendly, especially the F&B manager and the front desk person The bodywash could be a little more, since it only enough for one person/one wash.
• Anjali (6/5): Pleasant - Bathroom very clean n beds were nice Room size . Uncooperative staff . Drop Taxi n the driver from hotel just made the entire experience so sad
• Ruben (10/5): Exceptional -
• Manish (1/5): very bad expreince - nothinhg staff & room
• Mari (7/5): Not perfect but good enough. - Very close to the airport. Good breakfast. Shower was not warm enough at night. Corridors reflected voices of guests speaking roundly over night.
• Leonie (10/5): Exceptional -
• Puja (8/5): Very good -
• Pratik (8/5): Very good -
• Banu (9/5): Superb -
• Baruah (5/5): Passable -
• Biplab (8/5): Nice experience - Breakfast not taken Nothing in particular
• Sharma (10/5): Excellent - "The staff was really kind and willing to attend any request any time" Alongside thoughtful amenities and general comfort ,overall good experience 😊😊😊😊
• Nag (10/5): Exceptional - A very pleasant stay overlooking the city's view with excellent room service and amenities .The rooms take us to an era of British Kolkata ,making it classic. A must visit for its food and beautiful stay!
• Maskara (10/5): Exceptional -

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