Novotel Phuket City Phokeethra
Location: 40 Chanajaroen Road, Tambol Talad Yai, Amphur Muang, Phuket, Phuket Town, th
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Stylish Accommodation
Experience luxury in the heart of Phuket Town with 180 stylish rooms and suites featuring modern amenities like flat-screen TVs, minibars, and comfortable work desks.
Dining and Leisure
Indulge in a culinary journey at the all-day dining restaurant offering a diverse range of cuisines in buffet and a la carte options. Unwind at the lobby lounge or sky lounge with panoramic views, perfect for relaxing with drinks and small bites.
Convenient Location
Explore the charm of Old Phuket Town and nearby shopping areas just a short walk away. With a fitness room for active guests and easy access to Central Festival Phuket and Rassada Pier for island hopping, Novotel Phuket City Phokeethra is the ideal choice for your stay in Phuket. Book now for an unforgettable experience!
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Massage services
- Currency exchange
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Kid meals
- Coffee Shop on site
- Fruits
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Happy hour
- Cooking class
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Guest education on local ecosystems and culture
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Double Room with Balcony
This air-conditioned family room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit has 2 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Hand sanitiser
-
Deluxe King Room with Balcony
The spacious triple room provides air conditioning, a mini-bar, a balcony with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Hand sanitiser
-
Deluxe Twin Room with Balcony
The spacious triple room offers air conditioning, a mini-bar, a balcony with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Hand sanitiser
-
Executive Twin Room
This larger Executive rooms features a flat-screen satellite TV, a working desk and a private bathroom with free toiletries.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Hand sanitiser
-
Executive King Room
This larger Executive rooms features a flat-screen satellite TV, a working desk and a private bathroom with free toiletries.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Hand sanitiser
-
Superior King Room
Offering a modern décor, this room has a flat-screen satellite TV, a mini-bar and a private bathroom with free toiletries.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Shower chair
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Hand sanitiser
-
Executive Suite
The spacious suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as mountain views. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Hand sanitiser
-
Junior Suite
The spacious suite has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as mountain views. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Hand sanitiser
-
Family Room
Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Hand sanitiser
Guest Reviews
- Ashar (10/5): -
- Anan (6/5): - فريق الاستقبال رائحة الوساده والغطاء مقززه
- Anke (10/5): Wir würden wieder kommen. - Super bequeme Betten, die Rooftop-Bar und auch der Pool haben uns gut gefallen, es ist zentral gelegen und trotzdem ruhig! Das Personal ist super nett und das Frühstück sehr reichhaltig.
- Vijay (10/5): -
- Sean (10/5): Fantastic great staff and rooms great food - Everything apart from the wifi. Completely separate from this is we’re is the form for the previous hotel I stayed in Better wifi
- bar (8/5): - ארוחת הבוקר ממש טובה,המיקום ( למי שמחפש לבלות בפוקט טאון) ממש טוב ,חדרים נקיים וגדולים הבריכה נקייה מאוד אבל משעממת ,
סך הכול עושה את העבודה
- Caleb (10/5): - Everything
- Fekri (5/5): -
- Kirati (10/5): -
- Hamza (10/5): -
- Darin (9/5): -
- Roland (10/5): -
- SARIT (10/5): -
- Kriel (8/5): Good valiue dor money - Excellemt Coffee on room can be
More
- Russell (7/5): - The kids tent and building blocks were a hit The pool was a little chilly when the wind blew
- I (10/5): -
- Priscilla (9/5): -
- Tewfik (10/5): - Super hôtel je recommande
- Lucas (9/5): Great if you want to explore old town. - Beautiful hotel. They take a deposit from your account and it’s been nearly a month and it’s still not returned.
- Sabatka (10/5): -
- Esat (9/5): - Konsept temizlik odalar imkanlar iyiydi Otelin dış cadde etrafı pek iyi degildi
- Parinai (10/5): -
- amrani (10/5): - L'emplacement, la propreté, l'accueil (petit clin d'œil pour Dan d'une gentillesse incroyable). Chambre spacieuse, très bien équipée et très lumineuse. Ras
- Elspeth (9/5): Staff spoke excellent English, we’re so welcoming and helpful. The rooms were clean, large and comfortable. We needed ad - The staff, cleanliness, location The western food on the menu was not very good
- Nawel (10/5): -
- Aminata (10/5): Excellent -
- Jürgen Anacker (10/5): - Gute Lage und ein super freundliches Personal Nix
- Stanislav (9/5): -
- Hassen (10/5): -
- Samed (10/5): Fantastisch - Very clean hotel with extremely nice staff members. A nice rooftop bar with a nice overview of old town. Great location to just have a quick 15 minute walk to old town.
- Laura (8/5): Convienient super clean city hotel with very friendly staff - Staff were lovely. Very friendly and welcoming. And breakfast was very good with a huge choice of food styles. The pool was underwhelming to say the least. It needs some greenery, more beds and umbrellas and some service staff. It feels very stark and concrete.
- Priya (9/5): A quiet and convenient stop for many things old Phuket - Location very convenient to Old Phuket town
Wonderful service from the front desk
Proximity to large shops, massage etc
- Sandeep (7/5): -
- Adie (7/5): Lovely clean and well located hotel. Staff all amazing and breakfast was really good. - Lovely hotel, good location for old town. Very clean well equipped rooms. Pool is not quite what we expected.
- UMMU (8/5): -
- Janelle (7/5): Good location, not far from main hub area however bed could be softer. - Pool, amenities and location The bed was hard, uncomfortable to sleep in, also old tv's, would have been good to have a smart tv.
- atsushi (6/5): -
- Vireshma (9/5): -
- علي (6/5): - الهدوء والنظافة والقرب من الخدمات عوازل الصوت للغرفة سيئة حيث يتم سماع الأصوات الجانبية للغرف المحيطة
الشرفة لم تكن مساحتها مناسبة كذلك سماع الأصوات الخارجية من الشارع
- Róbert Ošo (10/5): -
- 뿌까뽀까 (8/5): - 객실 내부가 청결하고 모던했으며 웰컴쥬스와 웰컴 스낵은 환대를 받는 것 같아 좋았어요. 수영장물에서 냄새가 좀 나서 물 관리를 좀더 해주시면 좋겠어요.
조식 음식은 좋았으나 핫푸드 온도가 너무 뜨거워서 냄비 뚜껑이 열때 수증기에 경한 열상을 입을 수도 있을거 같아요.
그래서 저는 뚜껑 열다 뜨거워서 포기하고 빵이랑 콜드 섹션만 이용했어요..
- Jere (10/5): -
- yolande (10/5): excellent .Merci à la direction qui a résolu une erreur de réservation de chambre avec Booking . -
- Anslow (8/5): -
- BookiProfi (6/5): - Great staff and wonderful selection in the breakfast buffet with everything you could think of with specialised egg dish orders, several types of breads, waffles, pancakes, toppings, fruit, fresh juices and several warm dishes. About 15 minute walk to the main street in Old Town. There was some very loud music playing for both the two nights that we were there even past 2 am in the night which was a little disturbing and you could hear both the music and specially the base from the music. The beds were not that soft/comfy and a little on the harder side. There was also some mold(?) or something growing in the bathroom and the curtains didn't cover until the floors and fully to the walls so in the morning the light came in from outside.
- Stefanie (9/5): Sehr zu empfehlen für eine Übernachtung mit Kindern - Sehr gut, freundlich und sehr gut auf Kinder eingestellt, hervorragendes Frühstück -
- SANJAY (7/5): We had a comfortable stay that could have been better for the price we paid. - 1. The room offered an excellent view.
2. The bath and toilet area was nice and interestingly, the most spacious section of the room :) 1.. The cutlery was not up to our expectations and could be arranged in a more spacious manner in the room. The water kettle and tea/coffee sachets, mugs, cups were all placed in a cramped manner on a single shelf, where it was difficult to use these items.
2. The room could be more spacious and include a larger table/space to keep guests' luggage and other items.
3. The mirror should be above the desk placed in the room and not at the entrance.
4. The refrigerator could be bigger to accommodate more items.
5. We were asked to deposit 4000 bath at check-in to cover room-service expenses. However, this is a strange practice that we have not come across anywhere in the world to date.
It is understood that if we use room service, we pay for the same; therefore, the concept of deposit for this service is strange.
- Arnab (6/5): Breakfast items did not taste good. Lot of items felt like they were from previous days. - Location staff room size Breakfast.
No carpets in rooms
View from room was not good
- Krishna (9/5): -
- sangramsinh (10/5): -
- Nicolas (9/5): -
- Angeline (8/5): -
- Alexander (9/5): Super Ausgangspunkt zum Erkunden der Altstadt - Personal und Frühstück waren super. Zimmer und Poolbereich sind ziemlich in die Jahre gekommen
- Marjon (7/5): Nice clean place to stay with friendly, helpful staff. - Friendly and helpful staff Location not a great part of town. Spa was cold! Breakfast selection was okay, but better food at cafes for the money.
- Duplaa (8/5): -
- Baldocchi (10/5): -
- Estefani (10/5): -
- Kamilla (10/5): -
- Isa (9/5): Très bien - Rien de particulier Rien
- Badiha (7/5): Bien pour une nuit! - Très bien! La diversité des produits La literie pas confortable, le bruit de la climatisation dans la chambre et des taches sur la moquette et le mobilier en tissu
- herve (7/5): -
- Jean-Yves (10/5): -
- Franck (7/5): - la localisation est très bonne , proche du centre de Puhket down Town, ce qui permet de vivre réellement au centre ville de Puhket. Par contre l'hôtel n'est pas au standard attendu pour un Novotel : une réfection des équipements est nécessaire, notamment piscine et spa.
Le restaurant Rooftop est très agréable, avec un très bon service La qualité générale de l'hôtel, une réfection est necessaire pour etre au niveau attendu d'un Novotel.
- Hatice (5/5): -
- ANNE (9/5): - Les sourires du personnel. Lit confortable. Petit déjeuner excellent. Espace jeu pour les enfants. Piscine. Vue pukhet du rooftop Bruit de la climatisation trop bruyante surtout la nuit
- خليل (9/5): -
- HECTOR (10/5): Excelente - Todo👍 Nada
- 貴霖 (8/5): -
- Napatra (8/5): -
- Yannick (7/5): -
- Maria (10/5): Amazing hotel - The hotel was amazing, super clean, the room was big and the bed comfortable, breakfast was also really good and they have a spa where we got an amazing 90 min massage with Annie and Pani. They have a rooftop with a view of the city and the sea and the food and cocktails are very good. Really recommend!
- Abdenour (1/5): Pourrie - Établissement médiocre nous avons payé 1700€ pour la semaine et nous sommes restés que une nuit l’établissement n’a pas voulu rembourser même pas la moitié de la somme nous avons payé un autre hôtel vraiment établissement médiocre à éviter la localisation deguelasse rien de bon Non
- Adriana (5/5): -
- Nadine (6/5): Room good - The staff were friendly yet rather inexperienced. Pool area, upstairs bar, interior is just worn and not loved. Pool area very dirty, toilet area.
U as ldi found it strange that a hotel like this and they had only one chef on. I waited 1 hour for my dinner for this reason
- David (5/5): - Location and facilities Beds were uncomfortable and breakfast cold
- Abdoulkarim (7/5): -
- Lucjanna (7/5): - Lokalizacja Czystość
- Deimante (7/5): Convenient for 1 night stay - Staff and decent breakfast options Shower bathroom poor ventilation
- Michel (8/5): - Frühstück sehr lecker, freundliches personal. Die grossen legos für Kinder waren eine sehr nette aufmerksamkeit. Unserem 2 kinder waren die matrazen der hochbetter zu hart. Sie haben nicht gut schlafen können.
- Opioła (9/5): Jedna noc ale bardzo komfortowo - Zadbany i komfortowy , dobry poziom! Byliśmy jedną noc i naprawdę super.
Śniadanie rewelacyjne! Widok z wysokich pięter podczas kąpieli super i RoofTop również przyjemny Gdy wyłączy się klimatyzację w pokoju i tak było zimno.
- Andreea (4/5): Cheap - Cheap Dirty
- Linda (8/5): Good, quiet and clean hotel - Lovely hotel if you want to explore Phuket city. Breakfast was good but the variety was not much. The ladies at the spa were amazing and that I highly recommend. They were really sweet and the massage was definitely well worth it.. We had hired a car and parking was free. Overall a lovely hotel away from the busy beach hotels. Their mango pudding highly recommended.
- AUDREY (8/5): -
- SULAIMAN (8/5): جيدة - الهدوء البعد عن المدينة
- kim (10/5): - Rooms were lovely and breakfast was amazing with plenty of choice. Ideal location for jumping on the ferry next morning
- Olivier (7/5): -
- A (10/5): -
- DARIO (10/5): Semplicemente perfetto - Colazione e posizione e staff
- Kadir (6/5): Not 5 star standard. - Breakfast Pool area dirty, not.maintained, used towels not collected.
Worst was the canalisation smell in the bathroom. Informed reception but they couldn't fix it. It was overwhelmingly heavy smell. It was only in the bathroom but same at Pool area.
People smoke cigarettes and grass in pool area. Since there is no staff around, nobody warns them.
Besides reception and breakfast area, all the rest of the hotel is old. Furnitures are worn out.
Definitely not a 5* hotel.
- Rawan (10/5): -
- Natacha (10/5): The perfect hotel for a luxurious feel, quiet holiday. - It surprised me, I wasn’t expecting such a nice hotel. Modern decor and clean. Staff were fabulous, very friendly and professional. The breakfast buffet had a great variety of foods, some dishes were different every morning. There was some soundproofing in the room (not very good though). Loved the view from my room at the 12th floor. Big Swimming pool, and warm water. It wasn’t a big let down for me, but my room was right in front of the lifts - soooo you could hear the lift bell going on all the time. I had my earplugs, it didn’t bother me much.
- Caroline (6/5): -
- Dawn (10/5): Wonderful short-stay in the city - Clean, spacious & great rooftop bar Nothing
- Matthew (9/5): -
- Łukasz (10/5): Hotel 10/10. Wszytsko na najwyższym poziomie. - Wszytsko Wszytsko
- DARIO (10/5): Un ottimo 5 stelle - rapporto qualità prezzo TOP - Servizi + gentilezza + colazione + posizione
Tutto perfetto
- Nina (9/5): - Excellent location, excellent hotel. Very good breakfast buffet selection
- Leila (9/5): - Le dejeuner et le lit confortable L'eau de la piscine est froide
- Katrine Marie (9/5): -
- Quintero (10/5): -
Photos