Tuscany Guesthouse

Location: 5 Barbet Street, Midrand, za

Star Rating: 5.4 Stars

Property Type: Bed and breakfasts

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 10:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking throughout
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Japanese garden

Rooms Available

• Double Room

  The double room offers a tea and coffee maker, a dining area, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Dining table
  • Toilet paper

Guest Reviews

• Ernest (2/5): -
• Kopano (1/5): -
• Mokhufi (1/5): - Nothing i they make it inconvenient for me and waiting my time. I arrived at the lodge and i was told that they are fully booked though I booked and paid online on time and booking.com did approved my booking. They told me to cancel my appointment and that they will refund me since it was their error but till this day no refund or communication from them.
• Magocha (2/5): - The location of the place They disappointed me , saying Booking.com over assigned bookings on that place so they said they can't accommodate me and I was left stuck.
• Delia (8/5): -
• Tinyiko (1/5): Ruined my day - They sent me a message telling me the place is booked, but never accepted a free cancellation. Total scammers They sent me a message telling me the place is booked, but never accepted a free cancellation. Total scammers
• emunah (1/5): Disappointed 😖 - The reception lady was friendly. It looks nothing like the pictures and the name of the place is not even Tuscany.Google’s Tuscany Guesthouse is a different accommodation in Randburg. It looks like a rundown house , disappointed.
• thabang (1/5): -
• Sihle (10/5): - Clean Clean
• Nonkululeko (6/5): -
• Sihle (7/5): -
• Abel (1/5): Bad - Nothing everything was a mess, blankets not washed. Everything
• Zacharia (5/5): -
• Masedi (9/5): -
• Mathlatsi (10/5): -
• Mathlatsi (9/5): -
• Futhi (3/5): Not impressed - The location was good for my business purpose There was no toilet paper in the room given. I had to go get it from another room. There was no staff on sight, a security guard assisted. I was checked out a day before my depature because venue was booked for a bachelor/Bachelorette party without being notified during booking.
• Linda (5/5): -
• Abrahams (1/5): - Nothing No batch mats, shower broken, no air-conditioning, WiFi bad reception
• Mahlogonolo (10/5): -
• Melokuhle (1/5): - When I arrived at the guesthouse they said they're full booked while they accepted my booking and charge me
• Malabela (1/5): Never go there! - Nothing. The place had a foul smell. Faulty doors. Not as advertised. WiFi is very poor. Only fine in the reception area. I regret.
• Mofokeng (3/5): - Nothing. The room was not specified as 'sharing bathroom'. Ex TV
• Zacharia (5/5): -
• Silvia (7/5): -
• Mathlatsi (5/5): -
• Terrance (6/5): -
• Erlania (1/5): - Never had the opportunity to experience it as this guesthouse was an error. I wanted the Tuscany Guesthouse in Blackheath and your system diverted my request without informing me that the required guesthouse was not on your books. This was for an emergency appintment with a Vasculqr Surgeon at Johannesburg Surgical Hospital. Better information from the bookimg agent. My request was detailed as Tuscany Guesthouse in Northcliff. It is actually in Blackheath alltough the hospital just 800m away is in Northcliff.
• Mbalienhle (1/5): There was no tv - The bed was comfortable Everything
• CHIRAPPATTU T (3/5): -
• Nokubonga (1/5): -
• lungile (10/5): -
• Gugu (1/5): Terrible experience, will not recommend to anyone. - Nothing The line was not cleane. The staff was unprofessional.
• Luthando (3/5): Unsatisfactory! - Poor Service and lack of care!
• Dr Mondli (1/5): My stay was very bad and I will recommend this house be remove from booking.com. - Nothing good When I arrived, there was big sound noise in one of the bedrooms. Foreign men were busy drinking in the lounge. The room I was given to sleep was very bad with no bathroom inside, I had to share a bathroom. I also expected a desk to work, there was non. There was no TV, shower towel in the room which you expert to find when you move in the guest house. I then, decided not to sleep in that room because I did not feel safe in that house with all men drinking and sound noise.
• maliki (10/5): -
• Sibusisiwe (10/5): -
• Mthethwa (8/5): -
• Mpho Mendy (10/5): The place is good and very quiet. The staff was also great and very helpful - The place is very quiet 👌🏽
• Ray (4/5): not good - the owner tried to assist They dont clean rooms dont change towel Mold on walls Poor condition rooms.
• NYANDORO (6/5): -
• Trevor (1/5): -
• Boago (5/5): Well someone without much money will stay in the place like I did. - The staff was great.its a convinent location close to the shopping center and a safe neighbourhood. The house needs some renovation as wall showed a sign of rain water seepage.the Matt need a washing or change as they was a clear adour especially after it rained.the sheets weren’t so much convincing that they get changed every morning,I felt like I shared sheets with the previous person or lodger.
• maliki (5/5): - Stuff are so welcoming There's no tv and fridge in other room
• Kealeboga (1/5): -
• Monyela (10/5): -
• Thule (9/5): -
• Lowrence (1/5): Sitting on the bed I realised it is bedbug infested I told the admin person I won’t be sleeping ther - The bed had bedbugs
• Leon (1/5): - I did not like it at all The owner was not professional.when you call her she did not answer The staff watched you like a thief you don't have any freedom They lock the gate when you want to go out it takes time before they open its bad There was no water when you ask the staff telling you the water is finished.The kitchen you cooked on a hot plate the big gas stove one small burner that is working. I will never stay there and no one off my family or friends will i refer there .
• Ncumeza (6/5): The place is great the stuff is very nice and very welcoming the place does need some maintenance t - The area and the stuff Only 2 rooms with TV but that was never specified when booking, we had to changed to a different room but the bed wasn't in a good condition.
• Thekwane (10/5): - Everything was perfect It was cold and there was no heating system
• Fhatuwani (5/5): It was average - The property is clean and the receptionist was very nice. There’s not enough parking. It was cold and they don’t have heaters. The water was warm (almost cold) not hot. Therefore couldn’t bath or shower
• Mlungisi (4/5): Disappointing -
• Godfrey (1/5): Bad -
• Themba (6/5): Pleasant -
• Lwandile (5/5): Wouldn’t recommend - Nothing The team was unhappy
• Maele (3/5): Poor - The room was cold with no hot water no TV or even kettle. U just paying for a bed no blankets is a disappointment Everything
• Nozuko (1/5): Bad - Booking was cancelled...I didn't Go to the property...I want my money back
• Celina (4/5): I didn’t like my stay . - Just the location and friendly stuff Wasn’t that clean , toilets were not working , shower was broken , not value for money :(
• Sophy (10/5): It was good I love the place because it’s close to every place I like going to - It’s clean I loved it
• Ntsoane (10/5): It was great - The room was so beautiful. I and my partner were soo comfortable. The room was quiet cold and we were not given any WIFI password which is sad
• Mabela (8/5): Very good - Clean and comfort Restricted water usage, only one burner of the stove working
• Ngwako (10/5): Exceptional - Everything to me was perfect specific
• Masinga (5/5): Passable -
• Phuti (10/5): Great Value for money - The place was very clean, quiet and had very friendly staff I cannot complain about anything.
• Kiera (2/5): Very poor - No breakfast, location is okay. A staff member told my colleague that there were ladies upstairs that he could "rent" for the night, and he could hear everything happening between the "couple" that was in the room next to him till after midnight. Walls in the rooms are very damp, causing the paint to peel off.
• Jobo (1/5): Bad -
• Marlie (1/5): Worst Experience - Everything. My room door lock was struggling to lock and unlock each and every time. Not even one of my windows could even lock! The bathroom window blinds could not even close. The only thing that did work was my fridge. No extention cords for the Television. No warm water in the shower only Luke warm. No working tap on the small zink. If I could rate -10 I would have. After the first evening I did report it but they did not even come back to me. Really really disgusted & disappointed to say the least! I'm not someone to complain ever. I would rather tell the people face to face where they can maybe improve of what to look at, so for me to complain about this, I'm really unhappy.
• Precious (5/5): Not bad, but can improve - No breakfast was offered. The location is perfect and safe One of the staff members woke ne up very late and was rude
• Madoda (9/5): Superb -
• Bikitshi (8/5): Very good -
• Simphiwe (6/5): Pleasant -
• Bonga (3/5): It's not a guest house but family home - The spacious room The guest house is actually a family home with a leased room so there was always noise until 5am making it hard to sleep and the noise would start again at 6am. My first night there, 2 men walked into my room at 02h40 and when I jumped up out of confusion and fright, the 2 men walked out the room. The door is not lockable, it gives the illusion of locked when you turn the key. There are no tea/coffee facilities, no toiletries and no TV in the room and the wifi is unstable. Check out is listed as 08h00 to 22h00 and was only informed on the day of my check out that it is actually 10h00 so I had to pay for another night's stay as my bus was dor 21h00 and had nowhere I could wait until then as I had banked on the late checkout. The worse part is that they are fully aware of the wrong checkout time on the app but are not fixing it which makes it seem like they left it there purposefully to make guests pay more. You can't get in or out easily as you have to report you comings and goings so they open the gate for you instead of giving you a remote to use. The staff are friendly but the family ia quite noisy, if it's not the TV it's the music blasting from the car mixed with them speaking loudly prancing the passages so I hardly slept at night and had to sleep during the day
• Maneuver (7/5): Good -
• Malevu (1/5): Bad - The extra warm blanket No towels for guests, mirror side tables were cracked which is a safety hazard. Side lamps have no bulbs in them I slipped when getting out of the shower and cut myself because there are no bath mats , again safety hazard.
• Ngwako (10/5): Exceptional -
• Mdlalose (1/5): Bad -
• Babalwa (3/5): Not a pleasant stay. Couldn’t wait to leave - To be honest, the area was nice. But the property itself no The property just wasn’t clean. And the walls in the bedroom we were in are peeling off. Please do better
• Kedibone (5/5): Passable - There was no water and the room was dirty
• Ntshuxeko (6/5): Pleasant - Some areas were unclean, looks like they are doing renovations
• Phuti (1/5): Bad - I stayed there for 3 days and they had no water for two days. They use a jojo tank because apparently water is expensive for them. I had to go to interviews without taking a shower that time I paid. They only respect the check in time but they will rush you to check out and tell you that you have to pay extra. They are always threatening to pay extra.
• Vuyelwa (5/5): Passable -
• Mmanoko (5/5): Passable -
• Banele (8/5): Very good -
• Siphokazi (10/5): Exceptional -
• Gopie (1/5): I did not stay. Pack my bags and left. Booked somewhere else - Absolutely nothing No towels provided. Requested and waited half an hour with no signs that anyone was going to assist. Person at reception did not understand and called the lady in charge but she never arrived.
• Nqobile (1/5): They scammed me of my money - Nothing. They took my money and told me they were fully booked. I did not stay here. Everything.
• Mahlase (9/5): Superb -
• Dooms (3/5): Poor -
• Mqwashele (10/5): Exceptional -
• Khotatso (5/5): It was okay it could have been better if our room was properly cleaned. - The staff was very nice to us, the garden was amazing and we felt safe. The bedroom could have been cleaner, the bed was very uncomfortable, the bathroom was filthy and the kitchen was forever occupied by the staff. The guesthouse does not have a sign board to show its name so it was a problem locating it.
• 22 (1/5): Bad - The room we booked was different, no wifi ,used cold water throughout the stay :( ... no breakfast provided ,the stuff said no breakfast... we asked to change to the room we initially wanted and it was another story .soo much noise in the house 😭😭😭😭😭 Nothing about this place was great.
• Ngobozana (5/5): Passable - The access to the place was a nightmare and also having to call to come in and out of the premises is not ideal for me also parking should be considered. The place should also say its more of renting out rooms in a house they live in.
• Ngwako (9/5): Good - The rooms were clean and I loved the balcony view and the gardening I was in short of towels and bathing utilities
• Mahlaba (8/5): It was fair and i just needed to ensure that i have place that is decent and fresh - The staff is friendly and i like the fact that room was big enough. But the units Ward drop need some fixing and side lamp The ward drop doors were a bit disturbing at times where i struggled to open them. I think my room did not have sheet but had a duvet cover that i used to cover myself with.
• Thando (6/5): Pleasant -
• Katlego (1/5): Bad -
• Vuyo (1/5): This was a disaster. I couldn’t wait to checkout. Kitchen was dirty as I walked past. Looks like there is a large family - Nothing Very noisy from the employees that occupy some of the rooms. No privacy.
• Sduduziwe (5/5): Disappointed - Friendly staff No breakfast which contradicted with what is written on booking.com
• Sduduziwe (6/5): Pleasant - Friendly staff The place does not serve breakfast but when I was booking it showed breakfast, wifi, bathroom and balcony when I asked they said I can use facilities to make my own breakfast I was so disappointed.

Photos