Live Puertito Cortes
Location: Calle Hernán Cortés, 9 piso 2º, puerta 4., Puertito de Güímar, es
Star Rating: 7.3 Stars
Property Type: Holiday homes
About this Property
Sustainable Holiday Home with Mountain Views
Eco-Friendly Accommodation: Live Puertito Cortes offers environmentally friendly lodging with private check-in, a minimarket, and free WiFi.
Comfortable Living Space: This holiday home boasts 3 bedrooms, a balcony with mountain views, and an outdoor dining area for relaxation.
Exciting Activities: Guests can enjoy snorkeling, hiking, and walking tours in the picturesque surroundings of Puertito de Güímar.
Experience a sustainable stay with stunning mountain views at Live Puertito Cortes. Book now for a memorable eco-friendly getaway.
Important Information
This property will not accommodate hen, stag or similar parties.
A damage deposit of EUR 2000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Electric bicycle charging station
- Non-smoking rooms
- Family rooms
- Non-smoking throughout
- Private check-in/check-out
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Key access
- Broadcast Live sport events
- Pub crawls
- Shopping on site
- Free wired internet
- Snorkeling on site
- Tennis lessons on site
- Offsite parking discounted rates available
- Internet access
- Covered parking
- Fishing nearby
- Electric bicycle charging station
- Beach toys
- Guest education on local ecosystems and culture
Rooms Available
-
Holiday Home
This holiday home comes with 1 living room, 3 separate bedrooms and 1 bathroom with a shower and a bidet. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony with mountain views, this holiday home also features a washing machine and a TV. The unit has 4 beds.
Max Occupancy: 6 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Wine glasses
- Cots
- Body soap
- Socket near the bed
Guest Reviews
- jose david (8/5): - las aclaraciones del anfitrion la vecina de abajo cuando son las 9:30 ya se estaba quejando de que los niños estaban andando por el piso...
- Isabel (6/5): - La ubicación Que la entrada se hizo a las 16.00 horas y la salida a las 11 de la mañana .no me pareció bien porque ni en un hotel. Luego los vecinos en una ocasión mi hija se a reído a las 9.30 de la noche y en inmediato nos mandaban a callar y entendemos y sobretodo respeto el silencio y no el escándalo en pisos o apartamentos donde vive más gente los ruidos por eso nos sorprendió que a la mínima hasta por coger un plato ta nos mandaban a pedir silencio.
- Mihai (10/5): Exceptional - Excelent
- Anatolii (2/5): Don´t recommend anyone! Stay away from these guys! - Nothing! I am deeply disappointed with my stay at this apartment and feel compelled to report the unacceptable service and conditions we encountered. This review is directed to both the hotel administration and Booking.com, as we believe a refund is warranted based on our experience.
Horrendous Customer Service
The main issue was the appalling communication with the apartment administrator. Promises were made repeatedly but never fulfilled:
Early Check-In Deception: We were promised early check-in, but when the cleaning was delayed, this was canceled without notice.
Stolen Groceries: We asked the administrator to place 50€ worth of groceries (including food for a sick child) in the fridge to prevent spoilage due to the heat. She assured us this would be done. However, upon check-in at 8 PM, we found the fridge empty. No coffee or groceries were provided, despite repeated attempts to contact her.
After three days of empty promises, we received only a fraction of our groceries back (valued at 10€). The most expensive items, such as specialty coffee and food for the sick child, were missing.
Filthy and Unusable Amenities
The apartment was in unacceptable condition:
The kitchen was covered in grease, and the frying pan was unusable—food stuck and burned.
The washing machine was filthy, and hair was found on the bedside tables.
The bed was so saggy it felt like falling into a hole, and the sofa was molded.
Electrical issues were constant—plugs blew repeatedly when using basic appliances. No instructions were provided, and we spent hours troubleshooting because the switchboard was hidden behind a painting. The administrator was unavailable in the evenings to assist.
This level of neglect and lack of professionalism ruined our stay. It is clear that neither the administrator nor the property owner values their guests. We are urging Booking.com and the apartment administration to review this complaint seriously and issue a full refund for the appalling service.
Avoid this place!
- Suwareh (9/5): Very good value for money, Recommend! - Big apartment, close to beach, good to reach with car -Parking was hard to find especially on the weekend
-Not enough toilet paper for a week for 3 people
-no salt, oil, pepper
- Goralski (9/5): Superb - Thank you. TV is not working.
- Alexey (7/5): A decent holiday destination for a family with children. - Location:
+ good, peaceful and quiet place,
+ two grocery shops within a walking distance,
+ perfect beaches in 3 minutes from the property.
Property:
+ good space in the property for a family of 4,
+ enough dishes and pots in the kitchen
+ kitchen is equipped with a modern induction hob. Facilities need renovation:
- slow filling of the toilet water tank,
- weak water pressure in bidet,
- quite small hot water tank,
- electric kettle is leaking,
- old beds, which wobble and squeak :)
- Jose (5/5): Was ok, would not go back - Good location, clean Old, stained towels, had to go get the keys in a lock box 3 blocks away with very difficult instructions, and also, had to go up the stairs, narrow steps with luggage, no good, no elevator
- Mohamed (10/5): Exceptional -
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