MyPond Stenden Hotel

Name: MyPond Stenden Hotel
Address: 33 van der Riet Street, Port Alfred, za

Location: 33 van der Riet Street, Port Alfred, za

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Riverside Charm and Modern Comforts

Á la Carte Dining with a View: Indulge in South African cuisine with a modern twist at our riverside restaurant, offering picturesque views of the Kowie River.

Stylish Rooms with Amenities: Relax in rooms adorned in soothing shades of green and orange, equipped with flat-screen TVs, iPod docking stations, and complimentary WiFi. Enjoy the convenience of tea/coffee facilities and a fridge in every room.

Leisure Options Galore: Unwind by the plunge pool, explore the scenic river banks, or head to the nearby beach and golf course for outdoor fun.

Experience the perfect blend of relaxation and adventure at MyPond. Book your stay now for a memorable getaway.

Important Information

The government has decided not to relax travel rules in the country - no leisure travel will be allowed under "advanced lockdown Level 3. Only business travelers can stay over in accommodations like hotels and guest houses as has been the case for some time. You are still only allowed "self-drive day trips and these may be only within your province of residence.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Massage services
Packed lunches
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Kid meals
Outdoor furniture
Fruits
Shallow end
Spa/wellness center services
Beauty Services
Manicure
Pedicure
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Free wired internet
Golfing on site
Pool sun loungers
Offsite parking discounted rates available
Internet access
Housekeeping on request
Wine release events
Reception hall
Pool waterfall
Exercise/lap pool
Japanese garden
Swimming nearby
Vegetarian menu options available

Rooms Available

Suite with Balcony

The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as river views. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Key card access
- Single-room air conditioning for guest accommodation
Standard Suite

The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as river views. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Key card access
- Single-room air conditioning for guest accommodation
Classic Double Room

This air-conditioned room includes a flat-screen satellite TV, mini-bar and kettle. The private bathroom has a shower and free toiletries are provided.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Key card access
- Single-room air conditioning for guest accommodation
Classic Twin Room

This air-conditioned room includes a flat-screen satellite TV, mini-bar and kettle. The private bathroom has a shower and free toiletries are provided.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Key card access
- Single-room air conditioning for guest accommodation
Suite

This suite features a view of the river and a sofa bed for children. The private bathroom has a shower and free toiletries are provided. Please note that the price is based on 2 guests. Maximum occupancy is 2 Adults + 1 Child (see Hotel Policies). The extra person rates vary according to the season and may be lower than indicated in the policies.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Key card access
- Single-room air conditioning for guest accommodation
Family Room

This air-conditioned room includes a flat-screen satellite TV, mini-bar and kettle. The room has 2 extra single beds. The private bathroom has a shower and free toiletries are provided. Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies). The extra person rates vary according to the season and may be lower than indicated in the policies.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Key card access
- Single-room air conditioning for guest accommodation
Executive Suite

The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as river views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Key card access
- Single-room air conditioning for guest accommodation
Deluxe Family Room

Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit offers 3 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Key card access
- Single-room air conditioning for guest accommodation
Family Double Room

The spacious family room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This family room features a wardrobe, a safe deposit box, a flat-screen TV with satellite channels and a quiet street view. The unit offers 3 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Key card access
- Single-room air conditioning for guest accommodation

Guest Reviews

Karabo (9/5): Best experience ever - The room was specious and clean None
Neal (8/5): -
Bisschoff (6/5): -
Nompumelelo (8/5): -
Kirsty (8/5): - The staff were super friendly and helpful especially those who worked the later shifts. The carpets need a very good clean and the family room could do with a little more furniture for the people staying in the rooms to have a place to sit comfortably.
Alexander(Sandy) (9/5): - All good nothing to complain about staff friendly and helpful Nothing
Colin (8/5): -
Olopeng (8/5): It was really good. The stuff is amazing - The stuff was helpful and pleasant There was no cheese
Michael (9/5): Perfect stay at MyPond - recently stayed at My Pond Hotel in Port Alfred and wow, what a great experience! The room was super neat, clean, and spacious, and had all the amenities you could need. Plus, it overlooked this lovely canal, which made for a pretty awesome view. The staff were friendly and welcoming, and the breakfast was on point. Another big plus: the hotel’s in a great spot, easy walking distance to restaurants, shops, and malls. Definitely recommend!” nothing to complain about, the family and I had a good experience
Weyer (10/5): Overall an amazing stay. - Staff were so welcoming and friendly. We loved our stay. It was superb. The food was excellent too.
Guzu (10/5): Beautiful - Ohhh Luvuyo is amazing on his job. Keep it up my baby you are going far with this positive attitude you have. Thank you so much mfana. Food was very nice. None
Patu (9/5): -
Sathisha Barath (8/5): - Great location. Comfortable beds after a long drive. Patrons were very noisy. Despite the comfortable bed, we barely slept with the passage chatter & partying which were in the early hours of the morning. Management needs better control over guest conduct.
Lihle (8/5): -
geoffrey (8/5): -
Edward (9/5): -
Majozi (9/5): Our stay was fantastic - The room was fantastic and the manner the hotel has assisted us to celebrate our 49th anniversary. The wine given to us by the hotel was excellent Location
Lerato (10/5): -
yonela (10/5): -
Sibusiso (10/5): I had a wonderful stay and will definitely visit again - I loved everything about this hotel. They can improve on their breakfast offering
Mshumpela (10/5): -
van der Linde (10/5): -
Sebenzile (8/5): Excellent , I enjoyed it. - Breakfast was very good. Location is excellent next to Kowie River. N/A
Anelisa (8/5): I liked everything - Everything Nothing
Sibulele (10/5): Breakfast is great, i love the courtesy call you get when you run late. Each and every stuff member is welcoming and kin - The property is clean and safe, it’s easy to locate as well, we did not get lost at all. Everything is well maintained and looks well kept. Nothing of significance, except it seems like the tv is not a smart tv. we could not access netflix and youtube but also we kept forgetting to ask about it so it could be that they work too.
Siphesihle (8/5): -
Guest (7/5): -
Du Plessis (10/5): - Everything Everything
Zanda (9/5): -
Marius (9/5): -
Andrew (8/5): Good value for money. A comfy night. - Secure parking. Spacious room N/A
Deborah (7/5): Was a fab two night stay in a stunning location thank you - We loved our stay. Staff were lovely. Breakfast was amazing! Loved the easy close to town location. Thank you Few bits could have been cleaner. Shower doesn’t drain and hard to stand in as so curved and slippery.
Francois (8/5): Decent find in Port Alfred - Very friendly front of house and bar staff, very welcoming.
Steel (8/5): - Location next to river bed Noisey fellow trip makers
Zenande (9/5): - The set up was perfect and the staff was friendly
Jeanette (7/5): Not memorable. - Lovely spot on the river The airconditioner dripping all the time and that we could not have a glass of wine as part of our drinks voucher. Who wants a milkshake with your dinner?
Rezanté (9/5): - The manageress, I think Bianca, was absolutely amazing. My 2 year old is a very outspoken child and she handled it extremely well. She walked with her, showed her our room, didn't feel agitated by my daughter's questions. In fact she found it quite entertaining. All the staff members actually were so amazing with my daughter. We felt at home and were treated very well. Besides that, one of our rooms were upgraded complimentary so that we were close to each other. That was also the manageress that arranged it. We are grateful and will be sleeping over again! The only thing, which understandably cannot always be controlled, were the noise level at night especially between the quiet hours.
Yolanda (8/5): -
Sibylle (7/5): We totally enjoyed Port Alfred and surrounds . Towns were clean ,beaches phenomenal ,friendly people - Enjoyed the location on the river ; close to restaurants and pub . Netflix available in rooms . Extraordinary friendly staff . No coffee and tea facilities in the room ; had to use a community facility at the end of a passage which would have been okay if the Hotel would have provided proper mugs instead of expresso cups . No hand soap at the restaurant toilets and our bathroom . We were told they were waiting for ordered soap and received tiny bottles of bodywash instead . Breakfast was terrible . Premixed runny scrambled eggs , basic white and brown bread which took forever to be toasted in their ancient toaster . We had breakfast at the Hotel the first morning and just a toasted hotcross buns on Easter Sunday . We booked and paid for a room with breakfast but opted to rather have an enjoyable breakfast at different coffee shops and carry the additional cost .
Nokwanda (9/5): -
giulia (8/5): - Suite molto carina, ristorante buono e personale accogliente.
Pemla (3/5): -
Ohlson (10/5): -
Qiqa (10/5): -
Rainer (10/5): - Alles Nichts
Dylan (8/5): Comfortable stay and friendly staff - Location Small bed
Regina Masibilanga (2/5): - The rooms were spacious and clean and the lake view. Our breakfast was nice and fresh. The staff very friendly. Lastly 7mnt from the beach The juice glasses were very small we had to walk up and down for refill.
Moitoi (9/5): -
Mzwakhe (10/5): -
Sumner (7/5): Lovely Stay - The staff were very friendly and helpful. Enclosed parking lot gave us peace of mind and the aircon was a bonus! Close to restaurants and a lovely atmosphere Alittle noisy as people come and go early morning and late evenings. The plumbing made strange noises during the night
Bettina (6/5): Pleasant river side view to enjoy breakfasts. Do not recommend standard rooms by car parks as rooms are small with noise - 4 star side if hotel - centre and right side. Outdoor patio area for breakfast. Recommend fairy lights on two beautiful trees for evening dinner atmosphere, would make more inviting. Left side of hotel with rooms by car park - felt downgraded to 3 star. Noise at night and early morning by car park. Door of outdoor stairway closed for full day at times leaving guest to walk all the way to reception to get to car.
Rita (10/5): -
Johanna (10/5): -
Zilungile (8/5): Va - Breakfast was the best
phumeza (9/5): I enjoyed my stay, overall beautiful views. - The room were neat and very friendly staff. We could not warm our left over food in their microwave.
Gxwati (10/5): -
schalk (10/5): -
Joao Kiala (10/5): A great place to stay. - It was nice, a comfortable place to stay, very clean. It was my first time and I enjoyed everything there.
Sinovuyo (10/5): -
Manqele (10/5): Excellent service - The room was clean, and the breakfast was delicious. None
Ncedo (10/5): - Staff is more friendly and welcoming, they go and extra mile and assist on personal requests 👏 I love everything about the place and the staff. Everyone is working very hard.
Ondela (10/5): - I love the rooms,food and scenery Nothing
José Santos (6/5): Mixed feelings. - Location right next to the river. Friendly staff. Reasonable pricing. The rooms on the north wing look nothing like in their pictures. It seems the south wing rooms have been renovated, like in their pictures, but the north wing rooms haven't. Our 2 rooms had so many things broken / not working /dirty or unuable, like the window, towel rail, bathroom extractor, cupboard doors. Breakfast selection is very small but manageable. Tiny pool and even smaller pool area that only accommodates 1 family or 2 people at a time.
Zitholele (7/5): -
sobili (10/5): -
Andrew (8/5): - Rooms are spacious Nice location Breakfast could have little more variety
Ilze (8/5): - The pool is to small. Only good for one family at a time.
Tom (10/5): - Staff very friendly thanks to Babalwa she was excellent!!! Carpet in our room was a problem because we have sinus
Hlumela (8/5): - We come here every year and the service is always on point , keep it up
Ernest Mpendulo (10/5): Great stay and very friendly and welcoming environment. - Room was great and allowed us to relax and enjoy the atmosphere. The breakfast was very good and tasty. The location was exceptional and the staff was very friendly and helpful.
william (10/5): -
Hurlne (7/5): -
Goniwe (10/5): Excellent stay - The views ,comfortability close to center but away from the noise. restaurant staff very friendly The breakfast had no options. When you wanted to access the coffee machine area you had to walk upstairs and take the cup from the room. Reception staff not giving enough /clear information Not explaining fully about the facilities.
Megan (9/5): -
Mamohapi (10/5): It was splendid - Location Nothing
Belinda (8/5): - Breakfast good, location good.
Agnes (9/5): -
Khanyisa Stengile (8/5): - Breakfast was a buffet but with lots of variety. N/A
Charlie (10/5): -
Molefe (10/5): Excellent - Everything Nothing
Casey (9/5): -
Nandi (8/5): -
Eloïse (2/5): Ne recommande pas du tout - Je vous déconseille ! Les salles de bain, les chambres et l'hôtel en général étaient sales. Des draps sales et des douches avec les joints noirs.
Karen (8/5): - Staff very friendly and helpful A bit tired, needs a revamp. Needs more plugs
Nez (6/5): All our activities were done. Great place to stay - Breakfast was good. Food was great. We arrived late and weren't allowed to even bring our takeaways in. We had to eat our pizza standing outside
Rachel (7/5): Nonetheless it was ok. - Everything was ok,the staff too very friendly. Limited variety of types of alcohol and when you bring your own you can't chill outside with it.so basically you have to stay in your room.
Belinda (8/5): Very good, with excellent staff. - The breakfast was average, but tasty. The staff were all good. Friendly and efficient. The rooms are average but comfortable, although the duvet cover was stained. The cleanliness of the linen.
Sandra (8/5): Rooms were clean & comfortable. The staff were always friendly and helpful… willing to help with anything. We enjoye -
Susanne (10/5): Ideale Lage - Das Hotel, wie auch das Restaurant fürs Frühstück, ist sehr schön am Fluss gelegen. Die Zimmer waren zweckmässig eingerichtet und sehr sauber. -
JACOBS (9/5): -
ntlangu (9/5): - I loved their rooms, the place was nice and the staff were friendly and very helpful I didn't like the fact that their shower is slippery, and the tv was not working ,
Naledi (10/5): -
Vanessa (8/5): Great - It was in close proximity to restaurants The coffee machine was not easy to use in the hallway, no coffee beans , no milk and an over flowing bin
Imelda Crowley (8/5): - The room was very spacious. Staff very friendly and the walk along the river was lovely. Nothing
Nomonde (10/5): Staff is very hands on, willing to assist and very kind - Property is very neat and tidy N/A
Patrick (10/5): Stunning Stay - Stunning room for the price paid with safe parking and a lovely restuarant overlooking the river. Couldn't have asked for more. Couldn't fault them on anything
Noloyiso (5/5): My 18 months boy did not have washing basin l have to use sink - View My bed sheets never changed instead they took inside of the fitted sheets to outside .
Siddiq (8/5): -
Mariette (9/5): - The room and Breakfast were very good
Moshibudi (10/5): - There was a water issue. Management and staff made the means to provide water for guests. The weather. It was confusing 😅