Premier Luxury Mountain Resort

Location: Karamanitsa 11, Gramadeto Area, Bansko, bg

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Clubhouse
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Massage services
• Packed lunches
• Ski storage
• Currency exchange
• Hammam
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Kids' outdoor play equipment
• Evening entertainment
• Entertainment staff
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Spa/wellness center services
• Steam room
• Beauty Services
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• Happy hour
• Supervised childcare/activities
• ATM/banking
• Ski storage
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Access to nearby outdoor pool
• Golfing on site
• Playground on site
• Ski equipment rentals on site
• Ski lessons on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Concerts/live shows
• Clubhouse
• Private picnics
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Health or beauty spa nearby
• Horse riding nearby
• Ski lift privileges
• Snow sports gear
• Swimming nearby
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Electric bicycle charging station
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Alpine Premier 1-bedroom Apartment

  The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

• Premier Room

  The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

• Alpine Premier Room (Mountain View)

  The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

• Alpine Deluxe Mountain View

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

• Deluxe Room Mountain View

  This room features a balcony or a terrace with mountain view, a seating area with a sofa or armchairs, a flat-screen TV with satellite channels, a mini-bar, a safety deposit box and a bathroom with a bath or a shower, a hairdryer, free toiletries, bathrobes and slippers.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Window

• Deluxe Apartment

  This air-conditioned suite has a balcony, a separate bedroom and a living room. Amenities of the suite include 2 flat-screen TVs with satellite channels, a mini-bar, tea and coffee maker and a bathroom with a shower, free toiletries, a hairdryer, bathrobes and slippers.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Alpine Room

  This air-conditioned family room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Dining table
  • Outdoor furniture
  • Toilet paper
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Honeymoon Suite

  This suite's standout feature is the hot tub. Boasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a bath and a hairdryer. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Toilet paper
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Window

• Maisonette 2-bedroom

  This spacious suite is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a mini-bar as well as mountain views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Additional bathroom
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Toilet paper
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Premier Apartment

  This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a mini-bar as well as mountain views. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Deluxe Room

  This air-conditioned double room features a flat-screen TV with satellite channels, a seating area with a sofa or armchairs, a mini-bar and a safety deposit box. Each unit has a balcony or a terrace. Private bathroom comes with a bath or a shower and free toiletries, a hairdryer, slippers and bathrobes.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Deluxe 2- bedroom apartment

  This deluxe suite has 2 separate bedrooms and a large living room. A mini-bar, air conditioning, a balcony or a terrace and 2 flat-screen TVs are available. There is a bathroom with a shower, a hairdryer, free toiletries, bathrobes and slippers.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Additional bathroom
  • Linen
  • Dining table
  • Outdoor furniture
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key card access

Guest Reviews

• Martin (6/5): Не посещавайте ! - Местоположение 5 звезден хотел , вратат се отвяря с ключ ?! 🤣🤣 Банята не става и за тризвезден хотел, с тази душ кабина за лилипути,
• Bacioiu (10/5): -
• Panicharov (9/5): -
• Kriss (10/5): -
• Teodora (10/5): The rooms are clean and the spa is great - Suitable for our kid There are mid levels of the floors with another lift
• Аделина (10/5): - Всичко беше хубаво. Апартаментът ни беше велик!
• Andjela (9/5): -
• Elena (10/5): -
• bbbff337993d739599bb30797f451f88 (10/5): -
• 3b845197967c73100d7a875da39a73fb (8/5): -
• bdc27d8b8e4871d0388e1d30b3e51ef7 (5/5): -
• a41b8df90dbc70111254f0a9d12e2269 (10/5): -
• d2ee820163e8718084905d2022344b29 (10/5): -
• 71ab02cff0d4704e229cb7059e3e805e (10/5): -
• 24a480e5724b71d7b59430620c716339 (10/5): -
• ba6a82bd2e3c73288825e55289c22d85 (10/5): -
• bdc497227217719191d929b5e686e357 (9/5): -
• 3068737bee9072943f391fe4b9f9a90b (10/5): -
• 7506a7490c09719568ab865f1817a46c (10/5): -
• 93bfb600d505719e7bbd21aac8aaa86a (8/5): -
• c6e06b27825371633bcf452becf4947f (10/5): -
• c3831d4d2f3671ae32f36eaee331fa15 (9/5): -
• 403fb5f3f55671fc6c777961be0c78f5 (1/5): Money for nothing. Ruined holiday. - Practically nothing Extremely overrated. Not corresponding to a 5 star hotel, not even 4. The Spa is overcrowded. Impossible to find a place at the pool. The pool water was not clean. Our child got sick from the pool water. The rooms are poorly built and not clean. The elevators are even worse… The prices at lobby and restaurant are like in Saint Moritz, unlike the service and food quality. Very disappointing! Never ever again this hotel!!!
• afefdf2285797337f964247a44f7b699 (10/5): -
• 02bbe96fac27701796ebc568d30f869e (6/5): - Персоналът беше много любезен и отзивчив,опитваха се да ни помогнат по всякакъв начин да прекараме страхотно. Гледката от стаята беше много красива. Закуската беше много добра. Домашните любимци са добре дошли. Хотелът е доста амортизиран, в банята стърчеше една тръба от стената,просто така оставена и други подобни неща. Спа центърът е малък за капацитета на хотела, така и не успяхме да го посетим, защото беше пълен всеки път като решим да отидем. Външният басейн граничи с необработен терен,който всъщност е и път за коли. При всяко преминаване на превозно средство се вдига облак прах и е доста неприятно.
• 96c4be8db6bd7017a364b961489cc5b5 (7/5): -
• 042f9ac8c26470f0a7567656d74440c9 (10/5): -
• ac6ea0d96cc9709a8e8f18841ed34aad (10/5): - Spa Coffee was expensive
• e990104e37df733c597581eb90f78309 (10/5): -
• 15f0b1e6036872d7ce32b6d1b18c87c8 (10/5): -
• bb5ddcdc22cb7233449573bf0c25581a (8/5): - Almost everything That it’s not all inclusive
• 152e2e66f0a271a5f3dedcb4671dc1d0 (10/5): -
• caa9253d11b371497d02d30476db92de (8/5): -
• 6ecb6dccb786725d73be9a79018c5c50 (9/5): Приятно изкарване - Храната беше супер , спа центара е хубав водата е топла в басейна , прекарахме си много добре. Малко са прекалили с цените в лоби бара на фоайето , капочино и мин. Вода 8,50€ 16,50лв да ти се отще не повторих.
• c00a3a11203b71b1a8ef024e2aaa0828 (10/5): Място, към което ще се върнем - Всичко беше на високо ниво! Хотелът е много красив, чист и добре поддържан. Стаите са уютни и комфортни, а персоналът е любезен и винаги готов да съдейства. СПА зоната и басейнът бяха страхотни – идеални за релакс. Храната беше много вкусна !Детският кът също е много добре поддържан и много приятен за игра ! Престоят ни беше наистина приятен и бихме посетили отново с удоволствие. Нямам забележки – всичко беше чудесно!
• e990104e37df733c597581eb90f78309 (10/5): -
• 6fe21f2f2b8d72148c410b1f696118af (10/5): -
• d5e426d66dc873e3c07c696183e7947a (8/5): -
• 89da0b71eb907089fcceb0e6598cedfa (8/5): -
• ac3844d446f27034b952f4fdef2450ff (10/5): - Всичко ни хареса. Бихме посетили отново с удоволствие!
• 833668cd70e8731154eadc4b9cb06d1f (9/5): -
• e3adf9e2e0f371e54ba87cb808e65a41 (10/5): Уникално място, което горещо препоръчвам да посетите. -
• d2e0e2f815467123173087b382745d64 (10/5): -
• e38a5a8d9c7d72a0363c26b080a62174 (8/5): -
• Антония (9/5): -
• Стоянова (9/5): -
• Oihane (9/5): Muy recomendable para estancia de desconexión - Habitación amplia, cómoda y completa. Acceso a spa ilimitado. Desayuno buffet fantástico. Falta renovar algunas instalaciones
• Katerina (10/5): - Прекрасен хотел. Препоръчвам.
• FLORIN (9/5): A very pleasant experience at a very reasonable price. We will definitely come back. - Alpine rooms are new and very comfortable. Personnel it's ok, read to help. Spa and pool areas newly renovated, a lot of sauna rooms. The price is very convenient for the comfort and quality you receive. Overall, the hotel looks very nice with a 5 stars luxury flavor. But there are little details that are missing that can really make the difference and can be easily improved. The breakfast could be more varied, and the products could be of better quality. Although all the pools have jacuzzi-style systems, only one of them works. The outdoor pool’s self-cleaning system is not working, which is why there were often insects and various debris carried by the wind.
• Lachezar (8/5): -
• Михаела (9/5): -
• Nedelchev (9/5): -
• Borislav (10/5): - Спа център, персонала, храната !
• Petkov (10/5): Great place - Басейните и големината на детския кът.
• Ιωαννης (10/5): - Το πρωινο πολυ καλο,οπως και ο χωρος του σπα.η θερμοκρασια στις πισινες καλη ,τοσο στις εσωτερικες οσο και στην εξω..πιστευω θα ξαναπαω Πιθανο εγινε κακη συνεννοηση με τον οδηγο του βαν και αφου περιμεναμε καμια ωρα στην γονδολα να ερθει να μας παρει,δεν ηρθε ποτε.πιστευω δεν εγινε σκοπιμα
• Боян (10/5): - Алпийската стая беше чиста и уютна. СПА-то е страхотно. Персоналът е отзивчив и усмихнат а закуската е много разнообразна и вкусна.
• Юлиана (10/5): -
• Robert (10/5): -
• Ивайло (9/5): -
• Andrea (8/5): Overall nice depending on the room booked - Comfortable nice alpine rooms The property has been renovated however the rooms vary we had alpine room which was nice although weird exit We also booked a second room and asked for two beds but the sofa bed was actually kid size The receptionist provided zero info about anything and could not be bothered to inform us spa hours and closure of the outdoor pool which we could bot use as it only opens late and openuntil 9 pm
• Lukas (8/5): -
• Румяна (5/5): -
• николова (10/5): - Локацията и Спа зоната
• Gabriela (9/5): -
• Петър (10/5): Couldn’t be better! - Everything was more than excellent and well prepared, all through the staff, food, atmosphere, spa etc.
• Теодора (7/5): -
• Nikolay (8/5): -
• Oleksandra (7/5): -
• Зорница (10/5): - Мястото е страхотно, бяхме с две малки деца и абсолютно нищо не ни липсваше. Всички от персонала бяха страхотни и учтиви. Басейните, детския кът, стаята бяха абсолютно чисти. Храната разнообразна и страхотна!
• Цветелина (10/5): -
• Anthony (8/5): Was worth it for the spa and the price and that it was not busy - Spa was very good. Outdoor warm pool. Indoor pools. Two Jacquzi. Saunas. Steam rooms. Not busy during the week when we stayed late March/April Like others said the room was super hot and had to open the balcony door. Not ideal. They tried to charge us euro 7 for room service. But we were not informed in advance of such a charge and ordered at the lobby bar. They waived the charge but watch out. What 5 star hotel charges for room service and 7 euro. We only ordered soup for 5 euro!!! Hotel needs some renovation some areas were a bit shabby and just need a lick of paint in places. Overall the decoration maybe not for everyone.
• Tuğhan (10/5): -
• ΔΩΡΟΘΕΑ (10/5): Ότι καλύτερο! - Ενα από τα καλύτερα ξενοδοχεία που έχω πάει! Οι πισίνες το πρωινό το προσωπικό το (deluxe) δωμάτιο που μείναμε με τον άντρα μου ήταν όλα τέλεια!!! Θα το προτιμήσουμε σίγουρα ξανά!
• Ivan (8/5): -
• Iliyana (10/5): -
• Виктория (8/5): -
• Iordanka (10/5): - Абсолютно всичко! Нямам забележка! Любезен персонал, перфектна чистота, вкусна храна и уютна обстановка! Няма такова :)
• Denitsa (10/5): Супер е! - Мястото е чисто, всеки ден се сменят хавлии и халати, всеки ден се чисти! Спа зоната е чудесна, много ми хареса! Закуската беше разнообразна и вкусна! Асансьорът се чуваше, може би защото бяхме стая до него.
• D A N I E L (10/5): -
• Славена (10/5): -
• Крумов (1/5): -
• Magdalena (10/5): - Ho avuto il piacere di soggiornare in questo hotel per la seconda volta e posso confermare che l’esperienza è stata ancora una volta eccellente.Lo consiglio vivamente!!!
• Viktor At (9/5): - Spa facilities Spa was overcrowded
• Jana (9/5): -
• Михаела (10/5): -
• Alex (10/5): Good and pleasant. - It was clean well maintained with very good location next to the slopes. I highly recommend as it is renovated and well priced.
• Andgelina (10/5): Уникален хотел! - Всичко беше уникално! Персоналът беше много усмихнат и приветлив. Правиха всичко, за да се чувстваме комфортно. Уникален хотел. Съотношението цена/качество абсолютно си заслужава. Ще посетим задължително отново!
• Κωνσταντινα (10/5): -
• Dessislava (8/5): -
• Viktoria (7/5): -
• Shenay (10/5): -
• Nikos (10/5): - Great stay!
• Efrosyni (9/5): -
• Ewa (6/5): -
• Milen (9/5): -
• Swift (8/5): -
• Mehmet (10/5): -
• Костадин Кръстев (9/5): - Учтив и услужлив персонал.Хубави реномирани и чисти стаи.Спа центъра , басейните .Детския кът е голям и хубав.Чист и голям ресторант. Вечерята е като за 3 звезди (което е разочароващо за 5-те звезди на хотела).Хубаво е да има място за сядане на възрастните при детския кът.Хубаво е външния басеин да работи и през деня.
• Antonio (10/5): -
• Vasileios (8/5): -

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