Pink Door Guesthouse

Location: 85 Whitechapel High Street Upper floor ( entrance on side alley), London, gb

Star Rating: 5.6 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Non-smoking throughout
• Free wired internet
• Internet access

Rooms Available

• Family Room with Shower

  The unit offers 6 beds.

  Max Occupancy: 6 (6 Adults)

  • Private bathroom

• Single Room with Shared Bathroom

  The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

• Double Room

  The double room offers a tea and coffee maker, heating, as well as a shared bathroom boasting a shower and a hairdryer. This double room features a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Refrigerator
  • Toilet
  • Heating
  • Electric kettle
  • Linen
  • Dining table
  • Toilet paper

• Quadruple Room

  The quadruple room offers a tea and coffee maker, heating, as well as a shared bathroom boasting a shower and a hairdryer. This quadruple room provides a flat-screen TV. The unit has 4 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Refrigerator
  • Toilet
  • Heating
  • Electric kettle
  • Linen
  • Toilet paper

• Quadruple Room with Private Bathroom

  The quadruple room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This quadruple room features heating and a flat-screen TV. The unit offers 4 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper

• Family Room with Private Bathroom

  The family room offers a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This family room provides heating and a flat-screen TV. The unit has 6 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper

• Comfort Triple Room with Shower

  The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Private bathroom

• Studio

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

• Superior Studio

  The unit offers 2 beds.

  Max Occupancy: 6 (6 Adults)

  • Private bathroom

Guest Reviews

• akkad (1/5): -
• Md Uzzal (4/5): Angry - Location Don’t like
• Escarleth (1/5): -
• Keith (5/5): No heater and hot water for 2 days , Need compensation for the same £ 200 for 2 rooms -
• Beatrice (1/5): DO NOT BOOK THIS PLACE!!! If I could give it less than 1 star, I would. - Nothing 1. Check-in was horrible. Had to wait outside a sketchy alley for the key to be placed in the box well beyond check-in time, despite telling the property manager well in advance when I would check in. 2. booked a double room and had bunk beds. The owner insisted that this was the double room. I was definitely being scammed 3. BED BUGS. Found bed bugs and ticks crawling all over the room. Immediately booked it out of there and did not stay the two nights I booked. Absolutely disgusting - Asked if there were other rooms available, and saw online that there was. The owner lied and said there wasn't. Waited until someone booked out the last room because they are greedy scammers, until they insisted that nothing could be done to help 4. Informed the owner of bed bugs and that we would be leaving. The owner is apathetic and non-responsive. I did eventually get them to agree to a refund, but they never got back to me. I am currently disputing the charge to my card because they said they promised a refund and then ghosted me when I kept insisting that they had to continue the refund process after I initiated it, after they promised they would. I continued to message them only to be ignored, with them clearly reading them. Avoid this place like the plague. Will be calling booking.com when I get back to my home country to ask if there is any way to take down this property so others do not get scammed as I did. Sidenote: I would not consider myself a difficult traveler, nor do I need much to be satisfied. I've stayed in a hostel in the jungle in a room with 40 people and 1 bathroom, and I would rather stay there instead of this place. This place was unacceptable.
• Tahira (7/5): - Location Washroom and no water to drink
• Dilara (6/5): - The staff were friendly, the room was fine. It had the essentials. The bathroom wasn't left very clean by others.
• Martyn (1/5): Utterly disorganised - Nothing Only 1 of 3 rooms booked was provided. They are uncontactable by phone and run the place using WhatsApp messages. They are ignoring my refund request for the 2 rooms not provided. The running of this place is a disaster - totally unprofessional.
• Megan (7/5): Ok - Location great next to Aldgate East tube stations and fast food restaurants Other guests left shower dirty each morning didn’t attempt to take one as full of hair and body hair, toilet seat kept moving too , in the ally to the place human fecal matter and crack heads in the ally
• Flavio (6/5): Good room, not the best experience - The room was nicely equipped, the beds comfortable and hat decent space. Check in was horrible, when I arrived at 4 pm the room was still dirty. I then found cleaning staff whick told me she would be done in 30 minutes. Additionally, I didn't even get the exact room I booked. Also, the entrance is horrible: A narrow alley full of junkies. Sometimes you pass by several people openly consuming types of drugs.
• marcos paulo tavares (10/5): - Localização excelente! Tudo estava conforme informado, nada a reclamar.
• Rifan (7/5): -
• Marta (8/5): -
• Leandro (2/5): Horrível, não recomendo a ninguém!!!! Tem que ter coragem de ficar num lugar desse! - Apenas da cama! Tudo, um beco na chegada fedendo urina, um lugar sombrio, começa pela escada de metal horrível já na entrada, toda suja, escorregadia, dentro do local, muita sujeira, carpete sujo, todas as maçanetas quebradas ou enroscando, encontrei percevejos no quarto! o lugar possui só um banheiro, tampa do vaso quebrada, pia entupida, ninguém aparece pra fazer uma limpeza, lixeira caindo papel, o banheiro ficou sem papel por alguns dias!!! Pelo menos a cama era boa, é um lugar pra chegar, tomar banho e dormir, só isso! Não vale o preço cobrado!!!!!!
• Guest (10/5): Excellent - The location was perfect Nothing
• Rachael (9/5): - Very quiet place
• Emmanuvel (4/5): -
• Patricia (1/5): -
• Oliver (8/5): Overall comfortable and good stay - Comfortable and good location, host very helpful with instructions. Weak shower pressure
• José (6/5): -
• Jon (8/5): -
• Sandy (3/5): - When I arrived. My room was completely dirty. Like used from the previous guest and Noone cleaned it. After complaining I was moved to a new room and the entire hot water system didn't work.
• Joseph (9/5): -
• David (4/5): Fair - Not well kept Poor Hygiene
• Matthew (1/5): Not ideal, probably had to kill around 50 bed bugs within the two nights of staying there. Also had over 20+ bites from - The wifi and the hot water The bed bugs, the dirty mug left in the room, the dirty hand towel with bugs on it left in the bathroom. The dirty bed sheets and pillows
• Nadia (2/5): - The room wasn't clean. The mattress was too. The beds made too much noise.
• Clement (1/5): Dangerous Hellhole - Nothing The area outside the guesthouse is a hot-spot for drug dealers and vagabonds. It is extremely precarious being situated in a narrow alleyway. Homeless people are constantly trying the door to attempt to steal things from the property. Unless you are pretty confident that you can handle yourself in a fight avoid this property.
• ハシニ (1/5): This was the worst stay we’ve ever had. They gave us the wrong room and never fixed it or apologised. The key code for s - Nothing.the worst hotel ever. We booked a double room, but they gave us a bunk bed room instead. Even after staying two nights, they didn’t fix it or apologise. The room description mentioned a coffee maker and hair dryer, but neither was provided. I asked for a hair dryer from the time we checked in, but only received it when I was checking out. When we were doing the self check-in, the key code they sent us was wrong. We tried many times, but it didn’t work. After a long time, they finally sent us a new code — the one they gave earlier was completely incorrect. Before checking out, I went for a shower, but there was no hot water. I waited in the bathroom for more than an hour for them to fix it, but no one came and they didn’t even answer the phone. It was very disappointing and uncomfortable. Overall, we were very disappointed with the service — this was the worst stay we’ve ever had.
• Hinojosa Herrera (1/5): Es un fraude!!!! Si quieres que te hechen a perder tus vacaciones, hospedate con ellos. - Son un fraude!!!!! Via WhatsApp me dieron las claves para abrir la caja del candado con la llave de acceso, mismas que en 2 ocasiones fueron incorrectas. Cuando al fin me dieron el código correcto NO HABÍA LLAVE EN EL INTERIOR DEL CANDADO, se los comenté por whatsapp y dejaron de contestarme a pesar de los mensajes y llamadas que hice a través de Whatsapp y de los mensajes que mandé a través del chat de la App de Booking. Como último recurso caminé hasta la puerta del alojamiento y me cansé de tocar, pero nunca me abrieron: SIMPLEMENTE ME DEJARON EN LA CALLE!!! Yo llegué como a las 9 pm, estaba lloviendo muchísimo y se los dije. No les importó. Me dejaron en la calle bajo la lluvia, con mis cosas. Imaginate llegar a un país con un plan de vacaciones y que la actitud irresponsable de los dueños del alojamiento te heche a perder todo y te ponga en riesgo? Que te dejen en la calle poniendote en riesgo tanto de que te roben, como incluso te puedan hacer algo dañando tu integridad, porque el alojamiento está en un callejón oscuro al que se accede por un pasillo largo, solitario y que huele a orines. Lo peor es que cuando puse mi queja en Booking y los contactaron, les dijeron que no había habido ningún problema. Afortunadamente tengo tooooodas las capturas de pantalla tanto del chat interno de Booking como de Whatsapp, aquí solo me dejan compartir 5, pero fueron decenas de mensajes pidiendo apoyo para poder entrar. Dan las contraseñas incorrectas para que no puedas acceder al alojamiento y no se cersioran de que estén las llaves en los compartimentos. NUNCA PUDE ENTRAR AL ALOJAMIENTO!!!! Se los dije vía WhatsApp y les pedí ayuda pero dejaron de responderme. El lugar está en un callejón oscuro que huele a orines, me pusieron en peligro dejándome afuera en un país que no es el mío en medio de la noche y lloviendo. ES FRAUDE.
• Oluwafolahanmi (8/5): -
• Tanjum Akther (1/5): -
• Ruhul (3/5): - One toilet for 7 room. No kitchen facility. Entrance to the property very shady and felt unsafe with homeless drug addicted people gathering just outside the gate. Experienced loud noise and shouting at morning 0400 hr for at least 30 min, apparently some other tenants were shouting, swearing and probably fighting. Really really scary experience. Customer service was very bad, response from customer service was almost always quite late.
• Guest (1/5): Disgusting - Poor Mattresses are filthy and dirty needs a complete makeover the flat is is very poor condition and the customer service is awful would not recommend to anyone.
• EllaSaarikivi (3/5): - Sijainti oli hyvä sekä saimme Whatsapin kautta hyvät ohjeet sisäänkirjautumiseen. Majoituspaikka oli haisevalla kujalla sekä huone oli todella kylmä, piti nukkua vaatteet päällä. Lämmintä vettä ei tullut, asia korjattiin vasta kuin toinen asiakas otti yhteyttä Booking.com. Vettä tuli huonosti sen jälkeenkin. En suosittele tätä paikkaa.
• Yuliia (3/5): - Location First two days there was no hot water in the shower.. At first, I was thinking that I couldn’t turn it on for some reason, so I ask the cleaner and she knows nothing about it. Than I texted administrator about it and they also have no clue. Only in the last evening hot water appear and administrator explained that it was some gas issues. Also there was lack of toilet paper. And I’ve noticed some little bugs on the bedsheets ((( I can send a full video which will that it was there(
• Daiga (5/5): - Location and staff response Outside a bit scary and stairs not very safe wity my arthritis condition
• Nayeem Mohammad (1/5): - Nothing. Worst experience They do not know how to manage. I went there and followed their instructions. In the lock box, there was no keys. It was 9pm and I just stood there. The place is very bad, there were alchohol bottles just sitting there. I tried to contact the owner but there was no reply. Then i tried to call and the she declined my call. Then she gave me 2 different combination of different locks and none of them had keys in it. Then she said has no idea whats goiing on. She manages the property and had no idea what was wrong with the locks and keys. I just stood there and eventually left the place and had to book an emergency room some where else which cost me a lot of money. After i had left, then she said she found the keys. She said the cleaner had put the keys in the wrong box. This is all after i had left. Please do not go there Do no recommend. Very bad customer service. I have asked for refunds and still, no news or commumication from them
• Amelia (3/5): -
• Loide (2/5): Our stay wasn’t pleasant - The only thing I liked is because it was close to the train station It wasn’t a pleasant place to stay, cleaners don’t speak English, there wasn’t hot water the 1st day, they woke us up in the middle of the night to change rooms.
• Zeqaj (1/5): -
• Sian (1/5): BED BUGS - Absolutely nothing. It was horrendous and the room was full of bed bugs! We didn't even stay there, we booked alternative accommodation and left the first evening. I messaged them to complain about it and said I would like a refund, they initially said they would sort out compensation but then ignored further messages.
• MINHAJUL (1/5): - I liked nothing at all. The location was shit. There were some reckless people downstairs and we were so scared. Besides, it was smelling of pee. Overall such a bad experience Everything
• YuePing (7/5): Not bad. - A single room is the best than everything others. The cleaning frequency should be more often. The toilet is bad to use.
• Ahmet Can (1/5): Rezalet, dolandırıcılık. - odada yatak yoktu. yatağın gelmesi için 8 saat işletme sahiplerine ulaşmaya çalıştım. Tek kelime ile dolandırıcı. Rezalet
• Kelly (1/5): - I liked how central the location was. There were a number of issues with the room that my friends and I stayed in. The room was not cleaned at all, the rubbish had not been taken out from the previous guests as the room and the bathroom bin were full, there were chips left on the floor, the glasses in the room were dirty and had been used, there was used toilet paper behind the sink and toilet, all the towels were dirty as they had brown or red spots on all of them. On top of that, the bedsheets were not changed as there was hair, dandruff and stains on the bedsheets. We ended up buying disinfectant wipes to try and help us feel thay the room was cleaner than it was. I had messaged the owners regarding the issues and they said that they would inform management. Nothing was done about the issues (not even clean towels). Due to this I would not stay in this property again.
• Tracy-Ann (7/5): -
• Ingrid Gabrieli (1/5): - I booked this property but was unfortunately unable to check in, as the host did not provide any access information (door code or instructions). I tried to contact the host multiple times and also reached out to Booking.com, but the issue could not be resolved on the day of arrival. Despite reporting the situation to Booking and providing all evidence, I was informed that a refund could not be issued if the host did not respond. As a result, I could not use the accommodation and lost the planned experience. I recommend future guests to confirm all check-in details in advance to avoid similar problems.
• Luke (8/5): Very cheap, very clean, very easy check in - Very easy check in, very clean
• Miroslav (7/5): - Some more crockery, cutlery and other kitchen equipment should be provided.
• MELANIE (1/5): Absolutely disgraceful, this place should be shut down - Absolutely nothing Received a message to say our room was ready, went to key box and no key in there. Random man comes out from perfume shop next door and said he can help us, proceed up a dingy grotty side alley, used needles on path and homeless man sitting up near door entrance. The keys the man from shop had didn’t open the door so had to wait for him to get more, finally went in up some very dodgy stairs and walked into the “foyer “ which was a room with boxes, mattresses, rubbish and stained chairs. Definitely not like the picture, Man went to leave and I asked for our room key and he said these are mine, I said no they are ours then a lady popped out from behind a curtain and said our room hasn’t been cleaned and isn’t ready yet. Told her we had a message to say it was, she said it will be 2 hours before it is ready and to leave our bags there and come back. I said we won’t be leaving our bags there and our room will be cleaned now, 1 hour later we are finally given the keys. Room stunk of a sweet smell of oversprayed freshener, sheets washed but had permanent rub stains on them. Couldn’t fit through the windows to actually open the window for fresh air. Tv wouldn’t connect to anything. THEN on the second night there absolutely eatery by bed bugs all over face, arms, legs, tummy. We left immediately, had booked for 4 nights but left on second night 🤬 when we sent a message to the other all she said was I’m sorry I will let management know. I don’t know how or where but I will be seeking compensation
• Guest (6/5): Slum - Läget Trapporna stopp i handfat dåligt tryck i duschen stenhårda rangliga sängar
• Guest (1/5): Terribly disorganised and unresponsive—expect last-minute cancellations, confusion - The organiser was extremely unresponsive. Despite multiple messages and calls, I received no reply. My room wasn’t allocated until I arrived at the property, and even then, I was told—at the last minute and in front of my elderly parents—that they couldn’t provide the room. Extremely poor organisation, and even the owner seemed unaware of what was happening. If you're okay with last-minute surprises—like cancellations or being offered a room an hour's drive away—then go ahead and book. Otherwise, steer clear
• Jon (8/5): - Clean, tidy, quiet
• Nicoleta (1/5): Bed bugs - Nothing the place was a mess inside. The room we stayed in has bed bugs. The room had clearly been treated with some sort of chemical because there was a very strong smell which all made sense once we found the bed bugs. The lounge area shown in the picture was full of broken furniture and rubbish, so we were unable to relax. We had to found alternative accommodation late. My advice to anyone travelling in the area, stay at the Travelodge down the road.
• Wella Grace (5/5): - mattress is soft. it doesn’t look what its like in the pictures here.
• Keabetswe (1/5): Very poor - These people scammed me, and I need my money back, I will be sending a formal complaint of fraud and attempt to extort money of me. Because after denied entry to my guesthouse I called the number that was on the confirmation email. The lady told us to pay £64 to get my refund, I then asked to speak to her supervisor, a gentleman then said I need to pay £69 that's when I realised we've been a victim of fraud. I will need a refund and a compensation for my travel expenses. That i was scammed
• Flynt (1/5): Shit - Terrible bed was infested with bed bugs The bed bugs prevented me from staying the room was unbelievably untidy and had used sheets on it
• Leon (6/5): -
• Giap (9/5): - Plenty of bath towels, shower gel, toilet paper. No comment
• Tanya (8/5): Great experience! - The room was cosy, just as expected. Towels were also provided which was nice. Bed was very comfortable and the check in directions were very elaborate. Nothing apart from the shady alley way but that wasn't too bad.
• Musteata (10/5): Девочки и я остлались под хорошим впечатлением, смело могу рекомендовать это место 🫶 - Отличное место для остановки как на день, так и на несколько дней. В апартаментах имеются все условия для длительного пребывания: холодильник с морозилкой, чайник, шкаф с вешалками, тумба, телевизор, стол, стаканы, ложечки и чашки. Месторасположение идеальное, рядом метро, автобусные остановки, магазины и много других заведений с разными вкусностями 🥹
• Guest (1/5): Terrible - No I arrived at the door and was not allowed to check in even though I had contacted them in advance.
• Guest (1/5): -
• Ben (8/5): Not bad - Central london Junkies in the alleyway but they don't bother you. Shower was very poor
• Daniel (1/5): Bed bug heaven - Location was not too bad. The BED BUGS were absolutely horrible! I highly recommend that NO ONE stay here due to the health and safety of themselves and their family. I tried to contact the property and they acted completely ignorant of the infestation. This place needs to be shut down! I could understand if I found 1 bug, but they were literally crawling everywhere! The property is refusing to return my money. Please...PLEASE do your family a favor and do NOT stay at this property! The owners/management is terrible at communicating also. When I tried to tell them about the bed bugs, they acted like I was talking a foreign language and could not understand my concern. Stay away from this place! There are better places for not much more money. This place only cares about their profit and not your well being or safety. Sorry the pictures are not very clear.
• Siddique (1/5): -
• Martin (8/5): - We took a triple bed with toilet. Room and toilet was very clean and tidy. Pillows and bed was good and comfortable. Out side view also good The entrance was very smelly and drug users were there.
• Irbayev (10/5): -
• Binu (10/5): -
• Miriam (9/5): Acogedor y céntrico - Las literas muy cómodas, la nevera, el secador, el espejo, la TV todo muy acogedor. Habitación muy cómoda y práctica. Ubicación céntrica. Precio asequible. Una de las camas de la litera estaba un poco coja, pero dormimos super agusto, hasta soñamos...se descansa muy bien, hasta nos tapamos con la ropa de cama.
• Oyekunle (8/5): - The room was clean We could not found the key in the box when we arrived for almost 30 minutes, before getting into the building and a staff brought the key to our flat. The key not fit into the box while checking out before we eventually get the same staff that collected the key and put into the bigger key box.
• Michel (1/5): Deze locatie is enkel goed als er geen ander keuze is. Zou het zelf niet aanraden als verblijf. - Niks De kamers waren piepklein, benauwend. De lakens en dekens zagen er niet hygienist/proper uit. De matras was zo zacht, je zakte erin. Er was maar een badkamer/wc voor iedereen. De gang is bedekt met tapyt, weet het niet of het ieder dag onderhouden. We waren met twee, en vonden het zelf heel crap. Bij aankomst bij de steegje zagen wij een viertal drug verslaafden of alchoholiekers. Dit voelde zeker niet goed. Zou het zelf niet aanraden uit vekligheids gevoel Voor mij een allerlaaltste keyze als geen andere deus is als vefblijf. We zijn er gewoonweg gevlucht naar een ander locatie.
• Guest (1/5): Not satisfied about the facilities that shown on website - There is no any one to help us. 3 hours wait after checking in. Very tiny room for 6 persons. No fridge and no beds for adults, just bunk beds for kids and 1 bed was is broken, so we slept on floor. Location is best
• Guest (1/5): Not happy - Cheap and location Bed bugs. I have sent pictures in the WhatsApp group the complain about this but no response. This is unacceptable
• Joy (3/5): Dissappointing - We had a bed to sleep in for the night and a private bathroom thats about it. First impression: location omw an area we were happy to see the back off, that alley way was just home to all sorts of characters and smelled so bad of wee. First impression walking into the main sitting area is nothing like the photo when you book it. There were mattresses piled up. Got to our room there were no complimentary stuff like we had been promised. The tea and coffee had not been redone. No milk and only 2 mugs there were 3 of us in this booking. Still found bits of rubbish on the floor. Not my job to pick up. The puff and rug full of stains. No lid on the pedal bin in toilet, handles missing on the doors to the shower, quite frankly none of us used it. I know they say you get what you pay for but this has by far been one of the worst places ive stayed. Wont be staying there again.
• BHUIYAN (1/5): ??? - Bad very Bad….Insect bite my hip 😩 Nothing
• Adeel (3/5): - location facilities, staff,surroundings
• Naeef (10/5): Perfect👌🏻 - Everything was perfect and clean more than expected
• Anonymous (3/5): Poor - No fridge no toilet bean broken toilet plus button
• Janette (6/5): Pleasant - The location is fantastic. It's central to many tourist activities and close to the tower of London. The staff are friendly and helpful. There is a fridge in the bedroom. We arrived at 15:20. The bedroom wasn't ready upon arrival. The previous person's dirty bedding and towels were left. The cleaner immediately changed the bedding when we told her. The internet was broken, meaning we couldn't watch TV. One bathroom is shared with several rooms. The bathroom is clean and other guests were friendly. The bed was clean but uncomfortable. Pillows were clean. The mattress and pillows would greatly benefit from protective covers beneath the sheets and pillowcases. Even though I'm moaning about the property these are easy fixes for the owner. It has the potential to be a great place in a fantastic location.
• Rebecca (7/5): Good -
• Jonathan (1/5): Unmitigated Disaster - not a suitable place for lodgings - Prior to arrival the communications with Sara via WhatsApp were clear and concise. Location was ideal for what we wanted. On arrival, booked in for 2 days, the security gate to the guest house was open and a chap with his trousers half down was cracking a 3m long whip towards us, this already made our 9 year old daughter very uneasy. On arriving in the room, there were two bunk beds for the 4 of us. The room was smaller than given the impression on line. The skirting was broken, the room was very hot and the windows were unable to be opened properly as the beds blocked the windows opening more than just a crack. One of the windows had the 'wrong hand' handle on, a clear demonstration of the approach (lack of) to maintenance at the property. The broken slat on the top bunk of one was reported - but no response given, we tried putting our daughter in the bed, but the beds are NOT attached to the walls and wobbled around a great deal. We tried the other top bunk and the make the whole bed sway to one side. Finally in the middle of the night we all ended up on the lower bunks/ floor. One of the towels was stained - not sure from what - and we chose not to use that one.... The 'microwave' had a pot of sweets in it - but when we removed the sweets and put something in to heat up - the microwave had a failed door interlock, and so we couldn't reheat our food from the road. The electric plug for the microwave also 'intermittent' giving concern to the rooms electrical safety. The hole in the bottom of the door to the room was rather 'odd' and we felt far from secure the whole night. The bathroom was not large, and the water erratic. Other guests at this establishment were very noisy up to 1am and again from 4am... a lot of police sirens at night in this neighbourhood too. All in all it was the worst place I have ever spent the night, and we put the keys back in the box and left before our second night, informing and requesting a response from Sara, who passed it up to 'management'. Heard nothing since.
• Anonymous (9/5): Superb -
• Emma (8/5): Great location & price . Clean and comfy to get head down for night . - Clean , comfy beds , nice shower & hot water . Responsive staff. Great location and price . Alley leading to would be a little worrying if coming in alone late . but this is nothing to do with property itself . Ideal for groups .
• Anonymous (1/5): Bad -
• Yakup (1/5): When I arrived there, there was no reception and even I enter my password for my key box, it didn’t open. Then I contact - When I arrived there, there was no reception and even I enter my password for my key box, it didn’t open. Then I contacted them and they said you can’t stay in our hotel. They blocked me. I paid for 2 nights and lost all my money. I want my money back When I arrived there, there was no reception and even I enter my password for my key box, it didn’t open. Then I contacted them and they said you can’t stay in our hotel. They blocked me. I paid for 2 nights and lost all my money. I want my money back
• Shaza (6/5): Average - Clean place Nice stuff Excellent location The check in was supposed to be at 3 and i was kept for more than 40 min in street till they opened the door. Unfortunately seems this is common as many times i found people infront of the door trying to reach inside and shops around said this is very common. Also there was little tissues in bathroom and they apologised for having to more so i had to buy it. No reception so no place to keep your luggage till time of check in if you arrived early and they suggested leaving bags in a nearby shop at charge of 5 pounds each
• Desmond (3/5): Poor - Unfortunately not a lot. Certainly not like the pictures shown above, not a place to bring children, durgs and homeless in the entrance way from the street, room a lot smaller than appears in pics, staff infrequent.
• Freddy (6/5): fair for the price and location. hard environment. - The house is located right next door of Aldgate East underground station so that is a big pro. The room was OK. However, the environment around the area is harsh. there are multiple druggies around and while they are harmless at the end, that is something that you do not know in advance and does not gave a nice first looking. summary, fair place for a couple of adults short stay but not recommended for families with kids or large luggage. Beside the harsh-look entrance, the main door lock of the entire guesthouse was missing. Anyone can push the door and get in. The staff was not easy to reach on this kind of matters.
• Nerea (1/5): An awful experience. In every aspect. We didn’t stayed the night in that room because we were insecure because there qer - Nothing. Our stay was a horror movie at all. There were no secure measures to enter to the room, or to the installation. The pictures are not the reality.
• Ishola (10/5): Exceptional -
• Adya (6/5): Worth staying for a night - Good location next to underground Very shady entrance, lots of drunks and druggies in the alleyway. Unclean access. Bedbugs in lower bunks
• Geoff (2/5): At your own risk - Location was ok, cheap Drug addicts outside the property laying on the floor. Provided with wrong codes to enter the property and had to wait some time to be allowed entrance. Our door to our room wouldn’t lock or close
• Lisa (6/5): Very convenient location. Clean room and fresh towels. - The guesthouse is in a great location very close to Aldgate East tube station. The room was clean with fresh clean towels provided. The alleyway outside of the guesthouse had groups of people there who were using drugs and sleeping rough. It felt quite unsafe when we returned in the evening. The bunk beds in the room felt very unsafe and wobbled.
• Alessandro (3/5): Poor -
• Modhawadiya (6/5): Pleasant -
• Sonia (3/5): Poor -
• Anonymous (7/5): Good -
• Ahmed (4/5): Disappointing - The Fan The Entrance
• Paige (10/5): Great value for money, perfect for a stay with friends and family. - Easy to get to, and is around food shops and takeaways. The beds were very comfortable and was a decent sized room for the moneywe had 6 adults and found we had plenty of room. Bathroom was also larger than we expected which is handy. Had a main seating area which was nice rather than eating in the room at a desk. Room and bathroom was clean, aswell as main areas outside the room. The room even had a smart tv! Excellent place to stay. The walkway to the main door is well lit.

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