Apartamentos Puzzle Madrid Sol

Location: Carrera de San Jeronimo, Madrid, es

Star Rating: 7.7 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Air conditioning
• Family rooms
• Non-smoking throughout
• Entertainment staff
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Screens / Barriers between staff and guests for safety
• Internet access

Rooms Available

• Apartment - Split Level

  This air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has tiled floors, a seating area with a flat-screen TV, a washing machine, a tea and coffee maker as well as city views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Bidet
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Socket near the bed
  • Adapter
  • Key access

Guest Reviews

• Ricardo (9/5): Ótimo custo benefício no coração turístico de Madri - Localização excelente no coração turístico de Madri, check in fácil , cozinha completa , banheiro espaçoso Altura do teto em relação ao solo na cama da parte de cima, quem tiver sono leve e dorme cedo pode não gostar pois tem um bar ao lado
• Cinzia (7/5): Fantastico - Posizione eccezionale, appartamento delle giuste dimensione e dotato di tutti i comfort. Ottimo qualità prezzo. Lo consiglierei. Era presente molta polvere nei letti. Consiglio più attenzione,soprattutto pulire i cuscini e le coperte. Le lenzuola erano pulite.
• Tomas (10/5): Normal - Esta bien ubicada El congelador estaba congelado y la parte se arriba es muy chica
• Philippe (5/5): - La proximité avec la puerta del sol La mezzanine qui n'est accessible qu'à 4 pattes, le canapé lit dont le sommier est défoncé, le bruit des bars de la rue jusqu'à 3 h du matin
• Silvia (5/5): Le falta mantenimiento. - La ubicacion El estado del apartamento.
• Bettini (9/5): - Ottima posizione
• Borgini (4/5): Horrible - La ubicación No había lugar para guardar la ropa de 4 personas, faltaban sillas porque solo había 2, a la supuesta habitación había que entrar agachado porque la altura era de 1 metro del piso al techo. La persona que lo alquila muy mal educada, te hablaba muy mal. Espantosa la mala predisposición de la mujer que alquila. Espantoso el edificio en general, las escaleras horribles, los escalones deformados, un peligro si no estas atento. Después de la primer ducha tenias que esperar al menos 1 hora para volver a tener agua caliente. No había artículos de limpieza básicos como escoba o trapo de piso. Tampoco había frazadas de mas. Un horror, y lo peor, es que tienen el descaro de retener 100 euros por posibles daños, como garantía.
• Dolores (7/5): Calidad precio buena - La ubicación Las camas un poco incomodas
• Yogi (5/5): -
• Conchi (9/5): - Su ubicación El ruido de la calle
• Nadine (9/5): Top locatie, wel oordopjes meenemen - Top locatie, alle benodigde voorzieningen voor 3 personen. Heerlijke douche. Enorm veel geluid maar met oordoppen is het prima te doen.
• Marco (7/5): -
• Maciej (9/5): - I highly recommend the apartment to younger people, who want to be in the hear of city. Location is perfect, you're surrounded by bars, restaurants, facilites. Accomodation was very decent, in this price you won't find anything better in this district for sure. For 2-3 days trip it's perfect.
• Paula (6/5): - Da localização O chuveiro estava estragado e nã havia cadeiras confortáveis para sentar à mesa
• Mª Carmen (7/5): -
• Lorena (5/5): No volvería - Solo la ubicación El espacio de arriba es claustrofóbico, además de que la ducha estaba rota y no la arreglaron una vez ya avisados.
• Brenda (6/5): Ubicación excelente - Ubicación excelente Estaba un poco descuidado
• Eva (7/5): Ubicación de 10 el resto de cosas…. Muy mejorables - La ubicación El sofá cama era muy incómodo, los cubiertos y la vajilla estaban muy sucios y había mucho ruido de la calle.
• Ricard (5/5): - La ubicación El sofá cama de delante de la tele , te clavabas los hierros por todos lados y la ducha estaba rota el teléfono y tuve que ducharme solo con la manguera
• Víctor (8/5): Disfrutando Madrid en familia - La ubicación a pasos de puerta del sol. Incómodo subir la escalera y hasta llegar al colchón hay que ir en cuatro patas. No es cómodo.
• Javier (7/5): Estar aquí ha sido un privilegio - La ubicación Que el menaje de la cocina era escaso
• Cristina (10/5): El mejor lugar para un turista ❤️ - La ubicación del apartamento es excepcional! El recibimiento de José, fue muy amable, nos esperó hasta que llegamos. Y lo principal, queda muy cerca del metro y de todos los puntos turísticos principales que ofrece Madrid. Muy buena ubicacion en general!! La verdad, no tengo nada negativo que decir.
• Kurdziel Renata (9/5): - Klimatyczny Apartament w uliczce od rynku. Ładna kuchnia i łazienka. Czysto. Było ok. Jedynie hałas z ulicy trochę przeszkadzał, ale to przy samym rynku, więc nic dziwnego. Zbyt niski sufit nad łóżkiem na antresoli.
• RENATO (10/5): - Everything is Perfect 💯 it is exactly in the center, ❤️, the owner is very responsive for all the question we ask, she also speak well in English 😍 My mistake is we forget our documents inside the apartment when we check out and we realized that when we arrived in Valencia the documents is missing, so I have to book again early morning to catch the train from Valencia to Madrid to get our documents from apartment, we contacted the owner and inform them about it... 🥺
• Letícia (10/5): -
• Yon (6/5): - La ubicación La frialdad en el trato
• Dacil (10/5): Repetiríamos - Dónde está ubicado es increíble tienes todo cerca. Muy fácil de llegar y acceder es pequeño pero muy acogedor . No puedo decir nada al respecto.
• Natalia (10/5): Ótima localização - A localização é excelente, tivemos uma ótima experiência, o apartamento é muito confortável e a dona nos ajudou muito com todos os questionamentos.
• María (9/5): Perfecto para fin de semana - Sobre todo la ubicación. Y que lo tiene todo. Algún detalle menor.
• Elva Olinda (1/5): -
• Durante (1/5): -
• Vernelle (8/5): Lots of fun - The location and the simplicity. It was secure and cosy and not at all too noisy The second bed on the mezzanine was overly firm so I didn’t sleep well
• Ayman (6/5): -
• Mohamed (10/5): Finde en Madrid. - La ubicación es perfecta.
• Marian Auras (5/5): Ceva rau! - Singurul lucru bun este că apartamentul este fix în centru. În primul rând gazda, care ne a stricat ziua dinainte să ajungem. Înainte cu 2 zile mi s a retras 100 euro de pe card, fără să mă anunțe înainte, fără să îmi spună Intr o notiță pentru ce este și cine este. Am intrat pe booking să vad si mi am dat seama că de acolo erau vei 100 euro minus. Ulterior mi a scris mesaj că au retras garanție, cee ace mi s a părut deplasat în condițiile în care am discutat înainte pe chat și am întrebat dacă ar trebui să plătesc în avans ceva. Ulterior am spus că vom ajunge în jurul orei 12 cu posibilitatea de a întârzia întrucât nu știam cât face trenul sau dacă întârzie din Valencia până în Madrid. Bineînțeles că am ajuns la 14, ora la care se și făcea chekin în mod normal, dar gazda ne a terorizat cu telefoane ,ba ne a și închis telefonul în nas supărată că ne a așteptat 2 ore la cazare. Noi nu aveam de unde să știm că ea ne așteaptă la cazare dacă nu ne spune înainte și oricum nu ne-am fi teleportat. Intr un final după reproșuri și închis telefonul în nas a lăsat cheia la un restaurant în apropiere. Am luat cheia și am ajuns la locație. Acum pot să descriu apartamentul care nu este așa cum apare în poze prezentat. Baia: murdară, cadă de duș era plină de mizerie și par, clar necurățată înainte de ceilalți vizitatori. A trebuit să cumpărăm dezinfectant să dăm în baie. Camera de jos cu canapea și bucătărie: bucătăria sa zicem că era ok utilată, deși scria că avem aparat de cafea, era un fierbător oricum nefuncționale pentru că ștecherul era cu 3 craci pentru priza italiană, iar casa avea toate prizele cu 2 craci stil european. Canapeaua de dormit este ceva rau, denivelată în toate pozițiile. Partea de sus e ok, patul e confortabil ,dar trebuie să mergi doar în 4 labe că să nu dai cu capul de tavan. Curățenia lasa de dorit. Mobila la bucătărie neștearsă deasupra, la baza mobilei era mizerie încrustată de mult timp.
• Bokoni (1/5): - RAS La méchanceté de la dame responsable de l'appartement , elle a appelé la police pour raison d'argent à 23h 47 à notre arrivée dont je ne peux pas tout détailler ici . Bref elle est méchante ,raciste, elle n'a aucun respect aux gens .
• Michelangelo (10/5): - very nice apartment, in the very centre of Madrid, about 100 mt from Puerta del Sol. Good furniture and a complete kitchen to arrange some meals at home. some noise from outside (first floor). But completely normal in Spain, not a problem of the apartment :-)
• TERE (5/5): - El trato inhumano de la responsable
• Cisneros (9/5): Excelente estancia - La situación donde se encuentra muy cómodo para todo. Que estaba lloviendo jaja
• Fátima (1/5): - Ótima localização. Da instalação, não pude abrir a janela. Tinha uma tranca
• Agustin (10/5): -
• Leonel (8/5): - La ubicacion es excelente Es un poco ruidoso
• Juan (1/5): Pésima - El sector Muy mal el servicio y sucio la persona encargada cobra hasta por abrir la puerta
• BALLESTEROS RODRIGUEZ (8/5): -
• sandra (8/5): - Nos encanto la ubicación El ruido de la calle de detrás era difícil dormir
• Inkhmurun (1/5): -
• Hamza (10/5): -
• Soraya (10/5): -
• Serra Priego (5/5): - La ubicación Las camas son horribles,los colchones super incómodos
• Salgado (10/5): - Esta muy céntrico y el apartamento muy bonito estaba limpio la cama sofá un poco incómoda pero bien y el personal muy amable y simpático pero el piso con todo lo necesario repetiremos. La cama de a bajo no era tan cómoda pero se podía dormir.
• Ana (10/5): - Apartamento limpio,cómodo ,con todo lo necesario y ubicación magnífica
• frank (2/5): - Posizione Tutto apparte a posizine
• Rafael (8/5): Perfecto apartamento para visita al centro de Madrid. - La ubicación excelente a cien metros de la Puerta del Sol. El sofá cama podría renovarse.
• Laima (4/5): - Vienintelis geras dalykas tai vieta miesto centre Šeimyninkė pasilieka užstato dalį be jokių komentarų ir tada ignoruoja tavo žinutes. Už viską paslėpti papildomi mokesčiai, atsargiai!!! Internetas veikė tik pirmą dieną. Triukšmas iki paryčių, langai seni, nėra garso izoliacijos, butas virš kavinės todėl atidarius langa užuodžiamas aliejus ir kepiniai. Švara nėra labai didelė. 1 sofa-lova sulūžusi ir antrasoliai (į kurią pateksite šliauždami) senas čiužinys. Virtuvėje trūksta įrankių.
• Helen Grace (6/5): -
• Ingrid (9/5): Genial - Ubicación genial en el centro de Madrid al lado de Sol. Todo bien aunque la cama preferiría no fuera sofá cama pues es menos cómodo
• Povolato (4/5): - Sporco Doccia intasata Lenzuola macchiate Non adeguato al prezzo Carissimo
• María Alejandra (8/5): muy bueno en general todo el apartamento - la ubicacion es excelente no me gusto que el anfitrion no me dijera porque mi deposito supuestamente reembolsable no fue reebolsado completo
• Araceli (8/5): -
• Iraqi (2/5): - L'emplacement Le prélèvement de la caution qui n'est pas encore remboursé sachant que les installations à l'intérieur de l'appartement ne mérite aucune caution. C'est la première fois que cela m'arrive avec booking
• Teresa (2/5): - Ubicación Personal desagradable
• valerie (6/5): - L'emplacement, en plein centre L'appartement n'était pas très propre, les draps non plus, la barrière de sécurité de la mezzanine (dans laquelle il faut se déplacer à 4 pattes) était cassée donc dangereux, la propriétaire est venue pendant notre séjour avec un ouvrier pour changer le lavabo de la salle de bain, elle nous a donc demandé de ne pas l utiliser pendant 24h et de plus des affaires qui étaient dans un sac poubelle ont été enlevées (sac de linge sale). Quand je l'ai signifié à la propriétaire, elle n'en a rien eu à faire et m'a répondu qu'elle n'avait pas vu de sac. Pour finir, au bout de presque une semaine je n'ai toujours pas récupéré ma caution.
• Taha (4/5): -
• Laura Cano Pareja (7/5): -
• Aldana (6/5): Bueno - La ubicacion excelente, La segunda cama estaba ubicada en un entrepiso el cuál entrabas gateando a ese espacio..
• María Pilar (9/5): - La ubicación El altillo
• Olesia (10/5): Genial - Precio del apartamento siendo la ubicación tan buena Un poco de ruido pero está en pleno centro y es normal .
• Cristina Talavera (7/5): - La localización es increíble más céntrico imposible, sales del apartamento y en 2 minutos estás en Sol. Es bastante práctico y cómodo para estancias cortas y para el precio que nos costó. Sin duda volveríamos a repetir. Creo que podrían mejorar en la limpieza en general. Es verdad que se escucha bastante el ruido de la calle pero teniendo en cuenta que está en pleno centro es totalmente comprensible y en particular no es una cosa que nos molestó demasiado en nuestra estancia.
• Haşmet GÖKOZAN (8/5): Konumu harika,temiz ve düzenli... - Tesisin konumu Sol meydanına oldukça yakın. Odada ihtiyaç duyulan her imkan mevcut. Çamaşır ve bulaşık makinaları için deterjan bulunması güzel. Temiz ve düzenli. Asma kattaki yatağı kullanmak için tavan çok alçak ,dizlerinizin üzerinde ilerlemek gerekiyor. Odanın hemen aşağısındaki eğlence mekanlarında sabaha kadar insan ve müzik sesleri ve bazen silah sesine benzer patlama sesleri uykusu hafif olanlar için işleri zorlaştırabilir. Odada bulunan demirbaş malzemelerin listesi odaya asılmalı ve oda müşteriye teslim edilirken listeden kontrol edilmelidir. Bizim kaldığımız 6 gün boyunca hiç temizlik yapılmadı. Odada gerekirse hergün temizlik yapılmalıdır.
• Mauro (9/5): - A localização é perfeita.
• Ana Maria (10/5): - Todo Todo me gustó
• Monica (10/5): Super céntrico para ver Madrid - Estaba súper céntrico permitiendo ver Madrid a pie, con todo lo que necesitábamos incluida cafetera, el precio perfecto y nos permitió poder ir a la Warner y hacer escapadas. La parte superior és más difícil acceder, pero como subían niños a ellos le encantaron. La fianza que no lo había leído en su momento la devolvieron a las horas de salir. Es cierto que había un bar enfrente, el primer día fue más ruidoso, por suerte los siguientes fueron mucho mejor. En la mesa caben solo dos personas, pero hay dos taburetes para poder tomar el desayuno los 4 que éramos.
• Nicolás (10/5): - Lo que más me gustó fue José, pedazo de tío, el mejor nos trató genial y fue súper amable, nos cayó muy bien, repetimos sin duda, además estaba súper bien ubicado
• Hurtado (5/5): - Que está en el centro Todo el ruido de la calle se escucha el aire regular
• Martinez (8/5): -
• garcia carbonell (7/5): Viaje inolvidable - La ubicación perfecta, el objetivo de nuestro viaje que era cultural maravilloso, cercanía y en el centro...maravilloso. El apartamento muy equipado de todo lo necesario aunque nosotros solo lo hemos usado para dormir!!! Lo que menos nos ha gustado, los colchones, incómodos y la parte de arriba un poco incómoda
• Dejan (7/5): Good -
• Don (8/5): Very good - There was some noise outside from the partying between 1am to 4am so a bit difficult for sleeping, but it is an awesome location for being in the action!
• Ingo (2/5): never book this apt, super basic, noisy, unfriendly landlord. cannot recommend at all. - Location is very central. however apt is located directly above/ club bar. so it was super noisy all night. every night. windows couldn‘t be closed properly. so we could not sleep for two nights straight. besides the noise at nights from theclub/bar, they charged us 35 euros for late check-in as our flight flew in late. they said it was standard and goes up to 50 euros. you have to pay in cash with no receipt. 🤔. totally unacceptable. nothing was mentioned on booking about that fee. further there were several bags of stinking garbage in the hallway to our apt. the landlord told us we should remove it!! 😂😂😂. landlord super unfriendly and zero interested in helping its renters. late check out (after madrid marathon) was not possible. overall super disappointing and heavily overpriced. worst choice in Madrid.
• Salah (10/5): Exceptional -
• Shamimur (9/5): I like and next time will want to stay again - Easy comunication and support Only not comfort the bad
• Thomas (10/5): Exceptional -
• Eriselda (1/5): Horrible experience, bad staff - The only, and only thing good about the property is the location The staff were horrible, also you are required to pay outside of booking which isnt allowed so they can also hold your money in booking as a “cleaning fee”. So if you get the towels dirty which still have to be washed, you pay extra. The property was hard to find since the location was off and we also waited around 30 minutes for the host to come. No slippers, no small shampoo bottles just the large leftover ones. The noises are also horrendous up until 6 am.
• Виктор (9/5): It’s really good place value for money - Top location. The best value for money. We all really liked it. It’s in the perfect centre of Madrid. It has a very big bathroom, and cozy loft. It has a small balcony for the smokers. The kitchen is fully functional and there is even dishwasher and refrigerator, and a lot of utensils and glasses. We are two couples and we had two pairs of keys. The entrance is good, a little bit of secret and a little bit of adventure on the way. The staff at the place didn’t speak English. The person for communication was on whatsup and didn’t respond fast enough. Thereby are some hidden taxes - deposit, late arrival and other. The bed in the main room is a sofa and it’s no very comfortable.
• Andreina (10/5): Was amazing. Perfect for what we need. First time in Madrid we was close to all the interests places. So really good - Was really comfortable, in a ver good point of the city, you can visited everything from there. Nice and clean. Really good Well to have large suitcases was a little complicated without a elevator, but wasn’t a really problem
• Pedro (10/5): Exceptional - Excellent location.
• Luís (9/5): Superb -
• Dddd (9/5): Superb -
• Cecilio (9/5): Superb - The location was perfect. Within walking distance of attractions.
• Sebastian (9/5): Superb -
• Shivam (7/5): Small apartment at a central location - Location is good. space upstairs is not suitable for people above 4 feet. It's quite noisy at night since there are many bars right downstairs.
• Paola (9/5): Superb -
• Karen (10/5): Exceptional - The location was fantastic Nothing
• Kalum (1/5): Poor - Not got deposit back, rude host, uncomfy facilities
• Dzianis (8/5): Very good - Location is super It’s noisy at nights
• Alexandria (8/5): Very good -
• Rateb (9/5): Superb - Super great location , few steps of plaza de sol Almost no need for any kind of transportation for the historic places , will furnished apartament The only thing can be mentioned is the bed ( non comfortable sofa ) , otherwise every thing was great
• Claudio (8/5): Lovely apartment in a central position - Staying near the metro station Staying in the centre of Madrid The typical noise from the street centres of turistic cities up to very early in the morning. The heat pump didn't work; I informed the tenant but received no action to activate it. Fortunately, it wasn't so cold despite 10°C outside.
• Chaz (1/5): AVOID - Location Being hounded for arrival time, then to arrive to be greated by non speaking English staff member, took €100 deposit no where on the booking does it advise of this, wouldn't appcept payment via booking.com, sent another WhatsApp payment link, payment didn't go through, wanted cash instead paid the cash,and when the staff member left I checked my account to find money had also been debited from account, €180, paid €170 cash along with €100 deposit, after back and forth for nearly 5 days eventually got the €170 euro paid back, 5 days after checking out I have yet to receive my deposit of €100, after numerous txts back and forth having to beg for deposit I would not recommend this place avoid, was advised to allow 24 48 hrs for deposit to refund as was apparently sent back on the weekend as day 5 I haven't received any refund. Very poor service very poor communication , avoid this place if you don't want stress or having to beg for your own money to be refunded
• Srđan (10/5): Exceptional - The apartment is close to the center, which has a wide range of restaurants. It is well connected to the attractions in the city. The apartment is located on the first floor and is very clean. In the street where the apartment is located, there are many restaurants and cafes, the noise is present until the morning hours, so it can affect bad sleep. There was no mirror in the bathroom and the owner did not respond to a request to provide a new mirror. The floor on which there are two beds is about 70 cm high, so you can easily hit your head on the ceiling.

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