TemporaryHome -susan

Location: 5007 P Burgos, Manila, ph

Star Rating: 6.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 AM

Amenities & Facilities

• Parking
• Air conditioning
• Terrace
• Pets allowed
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• First aid kit available
• Contactless check-in/check-out
• Shared stationery like menus, pens are removed
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Mobile app for room service
• Free wired internet
• Self parking (surcharge)
• Internet access

Rooms Available

• One-Bedroom Apartment

  Boasting a private entrance, this air-conditioned apartment features a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The fully equipped kitchen has a refrigerator, a microwave and an electric kettle. Featuring a terrace with city views, this apartment also features soundproof walls and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Kitchen
  • Additional toilet
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Key card access
  • Single-room air conditioning for guest accommodation

• Queen Room With Two Queen Beds

  The well-equipped kitchen features a refrigerator, a microwave and an electric kettle. This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Terrace
  • Linen
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Ro (3/5): Unprofessional - Zero communication from the owner. I first got into my room two hours after check in because they hadn't cleaned it yet, so had to wait outside for two hours, this kind of bs should give some compensation...
• Faisal (1/5): Bad - Room was dirty Bathroom dirty Bedroom is so dirty Everything i didn't like this room should be closed
• Alrick (5/5): Passable -
• Osama (1/5): VERY BAD - When I arrived at the hotel, the owner told me that the whole hotel is now fully booked and my reservation is confirmed!!! And the owner “Susan” the Chinese owner tells me that it is my problem and I have to cancel the reservation!!! I just arrived in the Philippines after a 13 hour flight and now I am on the street with no place to stay. Also in the next day, I opened the app and I found a message from the hotel saying that I asked for date changing, and I didn’t not asked for it + the date that was mentioned also is totally wrong! I will NOT accept this because I did NOT asked for cancellation or date change, I was relying on the hotel to host me in after I arrive to philippine after 13 hours flight, and the hotel rejected me and I almost slept on the street!!! This is NOT acceptable at all! This will reduce the credibility, professionalism and reliability of your site if appropriate compensation is not provided or strong and decisive action is not taken regarding this matter. !They did NOT accommodate me They did NOT host me!
• Zaren (10/5): Exceptional -
• John (6/5): Pleasant -
• Stephen (7/5): Good - Location good.Most important facilities provided. Filipino Tv box. Very shabby and run down In need of renovation. This is a room inside the Citidel Inn hotel.
• Maureen (8/5): Very good - Damaged aircon. there is water coming out from the aircon that is why the floor is very wet
• Happy_travellers (7/5): Good -
• Jefferson (10/5): Great affordable place. - Clean affordable and convenient location. Terrible miserable front desk.
• Mark (6/5): Pleasant -
• Kenneth (7/5): Good - Location Should do some renovation, a lot of mold other than that that it was fine
• Kenneth (8/5): Very good - Location It was too hot to sleep up stairs so I took the mattress down and it was fine then
• Rose (8/5): Very good - The room was wonderful, clean and comfortable
• Bruce (3/5): what I ecpected - location lack of space. meant hard to access cupboards
• Rose (10/5): Exceptional - The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown
• Rochelle (5/5): Passable - Location, View, Clean beddings and Towels, Kitchen, Shower heater,Blower,Plenty of sockets, Workiing table. Bed is super comfy. Needs Improvement on: CUSTOMER SERVICE Please leave a valid number if ypu cannot respond to the page.When i called to ask for something before i checked out, II was advised to message the page instead whicb i did numerous tmes prior to the call.Please note that I did not receive any response from the page.Not even a word! The ladies who answered the call were polite though. I assume the first lady who does not speak Tagalog is Susan and the other one is Filipina.. TVi s working but the cable does not turn on so the TVwas useless. Cigarette Smelll which is anmoying for non smoker and ashmatic customers like me. CLEANLINESS Some areas needs thorough cleaning. The slidng door was left ajar when i arrived hence the mosquitos!
• Rose (10/5): Exceptional - I like the bed it was so smooth the aircon is so good
• Felicia (9/5): Superb -
• Ben (7/5): It was decent for the price. - The location and price were great. The staff at the front desk weren’t very friendly or helpful. The building was old. They have repainted the room but it wasn’t done very well. There were drip marks all over the floor.
• Matthias (3/5): Poor - Location Place is extremely dirty and rooms smell of cold smoke. Not a 1 - Bedroom as advertised but a studio type. Terrible mattresses. Moldy Bathroom.
• Matthias (3/5): Poor - Location Place is extremely dirty and rooms smell of cold smoke. Not a 1 - Bedroom as advertised but a studio type
• Matthias (3/5): Poor - Location Place is extremely dirty and rooms smell of cold smoke. Not a 1 - Bedroom as advertised but a studio type
• Matthias (3/5): Poor - Location Place is extremely dirty and rooms smell of cold smoke. Not a 1 - Bedroom as advertised but a studio type
• Rasulo (10/5): Exceptional -
• Ron (7/5): Good -
• Anton (5/5): Passable - Location Staff did not give me code to enter my room. At night I had to wait 1 hour before being able to enter my room. Calls were not answered, mails were not able to send. So hotel-reception was unreachable.
• Bruce (6/5): Pleasant -
• Phoebe (6/5): Pleasant -
• Stephen (1/5): This place is a rip off, its very sub standard - The AC is quiet and works well. The room is smelly and sticky, especially the bathroom. This is possibly due to rot and mould in the bathroom ceiling. The stove cooker didn't work, it was also very sticky to the touch. The decor and bathroom sealant seen better days (about 20 years ago) It's rotten and perished. The facilities boast sound proofing, this is a joke - the door to the balcony didn't shut properly and even when wedged shut with a wooden spoon, the noise from the traffic outside kept me awake at night. I had to give everything a good clean when I got there. On the last day I had one of the staff banging on the door at 10:15 asking me to checkout - when the last check out time is 12pm midday!! She even tried to come into the room because I didn't answer the door quick enough. The only thing that worked properly was the AC.
• Johnny (1/5): Worst place I ever stayed - Hotel name is fake and does not exist. When we got there no one knew where to find "TemporaryHome -susan". There was no one in the reception to meet us. We had to go around asking other guest to help find our room and to get a key. This is just a really bad hotel that probably have very bad ratings and therefore make fake new hotel names to get bookings. Soo much street noise even we were on the 29th floor. From one room on our floor the was excessive noise from someone using a metal grinder from early morning until late evening every day. Everything was really dirty. The cooking equipment was very disqusting and dirty. Someone even left an old razor blade in the rice-cooker. We did not use the equipment since it was too disgusting. There was old food in the fridge when we arrived. We disposed several bags of old, cooked rice from it. The madras on the bed was one big disgusting stain of human body fluids from hundreds of earlier visitors. So disgusting.
• Leandro (7/5): Good - location who looks for a vaccine card nowadays?
• Leandro (7/5): Good - Its clean. The host is accomodating.
• Manmohan (10/5): Exceptional -
• Manmohan (10/5): Exceptional -
• Reinier (7/5): Pleasant yet outdated studio in the red-light district of Makati (1) - Convenient self-service check-in at this high-rise residential building (Citadel Inn) in the red-light district of Makati, though registration with the otherwise friendly doormen and proof of vaccination against COVID-19 are required. I had a good night's rest thanks to a modern and comfortable double bed with a thick mattress. The noise from the busy street will not bother you thanks to the location on the 29th floor of this skyscraper. Free WiFi with a secured connection and a decent speed is provided. There are plentiful bars, cafés and restaurants in the vicinity. I think that Dr. Wine and Filling Station are definitely worth a visit. Recommendable to more "adventurous" solo travellers and couples, who would like to stay in this lively neighbourhood for only a few days and who would like to eat out every day. COVID-19 measures are still in place in the building! Both the building and the accommodation are in dire need of a renovation. I found the description of this accommodation on Booking.com to be highly inaccurate. Firstly, the accommodation is listed as an apartment with 1 bedroom, but is in fact a studio of about 25 m2. Secondly, there are no sound-proofing and dinner table. Thirdly, the kitchen is empty except for the refrigerator, the microwave and the kettle. Also, the terrace is nothing but a rather small balcony. Nevertheless, I enjoyed my stay in this studio and stayed at another studio in the same building several weeks later.
• Helen (10/5): Comfortable and clean room - I booked last minute here after my mishap with Bel-Air Soho not allowing pets. Thank God Citadel Inn allows pets and Ms. Susan is very responsive. The room was already prepared when I checked in around 5pm. The staff were accommodating especially the guards. It's an old building, but it's clean and is enough if you just need a place to rest. Nothing. I'm good with everything.
• Reinier (6/5): Pleasant yet outdated studio in the red-light district of Makati (2) - This is the second time I stayed at this accommodation, hence the nearly identical review. Convenient self-service check-in at this high-rise residential building (Citadel Inn) in the red-light district of Makati, though registration with the otherwise friendly doormen and proof of vaccination against COVID-19 are required. I had a good night's rest thanks to a modern and comfortable double bed with a thick mattress. The noise from the busy street will not bother you thanks to the location on the 22nd floor of this skyscraper. Free WiFi with a secured connection and a decent speed is provided. There are plentiful bars, cafés and restaurants in the vicinity. I think that Dr. Wine and Filling Station are definitely worth a visit. Recommendable to more "adventurous" solo travellers and couples, who would like to stay in this lively neighbourhood for only a few days and who would like to eat out every day. As with any red-light district, there are plenty of hookers and street salesmen in the streets, but I still deem Poblacion to be a safe area. COVID-19 measures are still in place in the building! Both the building and the accommodation are in dire need of a renovation. I found the description of this accommodation on Booking.com to be highly inaccurate. Firstly, the accommodation is listed as an apartment with 1 bedroom, but is in fact a studio of about 25 m2. Secondly, there are no sound-proofing and dinner table. Thirdly, the kitchen is empty except for the refrigerator, the microwave and the kettle. Also, the terrace is nothing but a rather small balcony. Moreover, I had problems with the digital door-lock, but those were quickly fixed. Lastly, the cleanliness could definitely have been better, because I found dust and hairs throughout the accommodation. Nevertheless, I enjoyed my stay in this studio and stayed at another studio in the same building several weeks prior.
• Dianne (8/5): Place was nice, kinda' old. The faucet in the comfort room is old too and their tv doesnt have netflix. It was cozy - I like the view from the 29th floor, it was quiet and cozy. There is wifi and hot shower. I didn't like the interior, it kond of looks old
• Juan (7/5): Good - Good location and position Had several problems with the lock, the code won't work or the lock wouldn't open I suggest leaving a card in the room to be used as back-up. Part of the window was not covered by bloc-out curtains making it very hard to sleep, too much light
• Noel (10/5): Exceptional - The view
• Macecilia (2/5): I will never and suggest to stay there again - nothing all
• Enea (9/5): Superb - Nice position, nice self check-in procedure, the owner and staff were available in case of problem. RECOMMENDED A keyed lock in addition to the digital one will give more safety and peace of mind. Maybe plates and glasses could be provided aside from cutlery
• Mark (8/5): Very good -
• Maksim (1/5): Bad -
• Soraydahoney (5/5): Good experience but would not stay again. Too many hiccups. - Location is great if you want cheaper food options or a bit of a red light district area. Crowd is loud but you barely hear it from the high floor. Sliding door almost fell off during our stay and had to get help from building maintenance for it to be fixed. No landline. Internet is no existent so if WIFI is a priority DO NOT choose this place. My mobile data sufficed thankfully. Parking included is a plus. Very quick and contact less check in procedure. HK cleaned room and moved our personal belongings elsewhere. We were not informed they would be coming in to clean which I did not request because of privacy issues/COVID. Otherwise a pleasant stay.
• Roshwill (10/5): Exceptional - Checking in and out of the unit was very convenient. The space had everything I needed during the stay and comfortable even had a good view at the balcony. The shower heater was not working ans had problems with the digital door lock.
• Albert (10/5): Exceptional - The Location Internet is slow
• Kelly (8/5): good :) - I really liked the apartment! it is small but complete. The location of the building is in a busy neighborhood, and very traditional Filipino :) the only problem is that the wifi does not work

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