Iris Hotel

Location: проспект Назарбаева 176, Almaty, kz

Star Rating: 7.2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Ironing service
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request

Rooms Available

• Standard Triple Room

  This air-conditioned triple room is consisted of of a TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector

• Double Room

  This air-conditioned double room includes a TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector

• Twin Room

  This air-conditioned twin room is consisted of of a TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector

Guest Reviews

• Никита (7/5): Good -
• Mohammed (5/5): Passable -
• Mohammed (5/5): Passable -
• Tolon (10/5): Exceptional - Mattress Balcony is not soundproof
• Doskaziyev (7/5): Good - Afoordable, nice room. I have expected smth very bad, the hotel is good. I recommed for budget travellers Room need fitting out. Unfortunately they didn't had any breakfast service, however the hotel location is very convinient with multiple breakfast options nearby
• Maria (1/5): I felt like I was in a circus at some kind of performance and was waiting for what would happen next - surprisingly but the bad is good, WIFI connection was also good when i arrived and received a key from my room - the room appeared to be booked by other guest, all his stuff was in the room, it was obviously that smb is already there. Hotel staff excused and gave another room but it was with two separated beds and didnt match the description of my booking, so i asked to change. I was given a new room and was told that it matched my original booking. In my original booking were: 1. coffee machine 2. tea set 3. beautiful view of the city. As you understand, none of this was available in new room, and the view from the balcony was on car repair service. I asked at least to bring me the tea set - the hotel employee brought a kettle and said that she was giving it to me for an hour only, although there were no cups in the room. And this is not the end of the story!!! I had a booking for few days in this hotel, but next morning after my arrival hotel staff woke me up knocking on my door and saying its my day of departure, again they excused and said smth was mixed up. I felt like I was in a circus at some kind of performance and was waiting for what would happen next. Then i found condoms at my bedside table (new!) but still i would prefer to have tea set. And shampoo bottles was half empty. There were no light bulbs in the bedside lamps. But I want to note that the hotel staff is very friendly and really tries to help.
• Abzal (2/5): Very poor -
• Menon (9/5): Value for money - Very helpful staff
• Guranjan (8/5): Very good -
• Mohmmed (1/5): To much noise in room all day I can’t sleep - Room is ok but I can’t sleep due to construction noise Whole day construction noise
• Aitolkyn (3/5): Not satisfied. - The location was good. They didn’t have hot water, so we had to shower in freezing cold water. They didn’t clean the room properly before our check-in. There were several items left from a previous visitors. The room keys were not working properly. We had to go to reception every time, when we wanted to enter the room. Overall the rooms were nothing like on the photos. The bathroom was very dirty with molds all over the bathtub. We had to call the reception every time for the toilet paper. And even then, they sent us the the half of the toilet paper roll.

Photos