Hotel Casa Chanehque
Location: Av. Morelos 402, Cholula, mx
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Hotel Casa Chanehque offers a myriad of upscale amenities, including an outdoor swimming pool, terrace, and a sleek restaurant and bar.
Exceptional Services
Enjoy the convenience of a concierge service, tour desk, and a 24-hour front desk, ensuring your every need is met promptly and efficiently.
Comfortable Accommodations
Relax in air-conditioned rooms equipped with modern comforts such as a coffee machine, flat-screen TV, and a private bathroom, providing the perfect retreat after a day of sightseeing.
To experience unparalleled luxury and comfort in Cholula, book your stay at Hotel Casa Chanehque now.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Policies
Check-in: 03:00 PM - 11:00 PM
Check-out: 01:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Guest education on local ecosystems and culture
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Massage services
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Concierge service
- Grocery deliveries
- Public Bath
- Outdoor furniture
- Coffee Shop on site
- Shallow end
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Happy hour
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Internet access
- Housekeeping on request
- Wine release events
- Pool waterfall
- Exercise/lap pool
- Free bus station shuttle
- Health or beauty spa nearby
- Swimming nearby
- Hosted evening meal (reserve)
- Rooftop garden
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe King Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls and a tea and coffee maker. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Access to private pool
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Suite
Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Boasting a balcony with city views, this suite also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (1 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Private entrance
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Access to private pool
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Twin Room
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin room offers air conditioning, a private entrance, soundproof walls, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Access to private pool
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Victor Miguel (9/5): - Los cuartos y la propiedad en general muy bien. Excelente ubicación. La atención del personal muy amable. La limpieza del cuarto también. Lunes las 8:30 de la mañana se escuchaba el ruido de inicio de operaciones del restaurant, primero con su música todo volumen y después con la de ambiente del mismo. La mini alberca estuvo sucia todo el fin de semana.
- Pamela Adriana (9/5): MUY COMODO Y LIMPIO . MUY ESPECIAL PARA DESCANSAR - EL HOTEL ES MUY BONITO, AGRADEZCO COMO RESOLVIERON MI ESTANCIA BRINDANDO 2 RECEMARAS. EL PERSONAL MUY AMABLE.MUY BONITAS INSTALACIONES, MUY CERCANO TODO A LA CIUDAD QUE NO ESTE CLIMATIZADA SU ALBERCA Y NO LE ESTEN DANDO UN BUEN MANTENIMIENTO A SU ROOF GARDEN.QUE NADIE ME OFRECIO SERVICIO DE ALIMENTOS Y BEBIDAS A LA ALBERCA
- Andrade (10/5): - Todo fue excelente , sobre todo el trato , todo el personal nos trató muy bien No hubo algo que no nos gustara a mi esposa o a mi . No hay quejas.
- Jorge (9/5): Very Unique Mexico decor comfy - Location, decor, staff, comfy Elevator did not work one day
- Francisco Javier (10/5): - Hermoso hotel y la gente súper amable !! Gracias por hacer nuestra estancia especial!!!
- Christian Adrian (10/5): - Es un hotel muy bonito y los empleados son excelentes. Hubo algunos detalles con la habitación pero ellos hicieron más de lo posible para compensar y garantizar una grata experiencia. Yo sólo aprovecharía mejor el espacio del baño y mejoraría el bloqueo del ruido exterior dentro de la habitación.
- Rodrigo (10/5): - Bastante confortable mi estancia, personal muy amable, habitación muy limpia, servicio de internet rápido.
- Samai (10/5): - The staff was kind and very helpful. We definitely plan on staying there again soon! Has rooftop access to pool area and a beautiful view. Rooms were clean and cleaned everyday we were there. Reception helped us with anything we needed help with without fuss, even when coming late from an event and they had to let us in the gate. Thank you for taking good care of us on our stay.
- Karla Janeth (6/5): - Llame una noche antes para preguntar sobre el estacionamiento y la alberca Y el día que llegue resulta que el estacionamiento solo es de 9am a 2am si quieres entrar o salir del estacionamiento en otro horario no es posible. Después de recibir las habitaciones subimos a ver la alberca y estaba en mantenimiento El servicio que ponen para el cafe las tazitas y los platitos llenos de polvo. Lo que si es buenísimo es la atención del personal y ya
- Guillermo (8/5): - La habitaciones son nuevas, y cómodas, inconvenientes es que no tiene estacionamiento propio, no tiene ningún servicio de tv por cable, el volumen del sonido ambiental es muy alto, la alberca está un poco descuidada, servicio excelente
- Alejandra (10/5): - Excelente atención son muy amables, se adaptan a las peticiones y ayudan a resolver necesidades
- OSCAR EDUARDO (6/5): El hotel lo recomiendo, no entrar al restaurante - Es un hotel que tiene una remodelación reciente, las habitaciones tienen manchas de obra que no han limpiado, las camadas son comodas, buena ubicación, una vista preciosa a la pirámide, ademas cuenta con piscina, elevador y atención de mostrador muy buena, punto a mejorar: el restaurante te cobra tenedor y no es barato. Mi desayuno costo 9 usd o 180 mxn y el mesero pidio de tenedor 8.5 usd o 170 mxn; además el mesero quería propina de 10 usd o 200 mxn Creo que siendo el hotel mas caro de Cholula, sería bueno considerar que imagen quiere proyectar, sí un hotel boutique con clase o uno de muertos de hambre.
- Sarah (10/5): - Overall very good
- Salomon (2/5): - The Hotel didn't respect the Expedia reservation, they made me pay the full price to respect my reserynd the didn't give me the type of room y reserved
- Andres (10/5): - La pasamos muy bien, el hotel está nuevo y muy bonito. La atención del personal estuvo genial
- Verified traveler (6/5): - A bit loud and bright, but clean and friendly overall.
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