Puyo Suites Homestay

Location: 5 Tourism Road, General Luna, ph

Star Rating: 8.9 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 09:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Safety deposit box
• Car hire
• Massage services
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Shared kitchen
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Japanese garden
• Bicycle-friendly property
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Single Room

  The single room provides air conditioning, a safe deposit box, a terrace with a quiet street view as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Air conditioning
  • Toilet
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Bidet
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Smoke alarm

• Small Single Room

  Providing free toiletries, this single room includes a private bathroom with a shower, a bidet and slippers. The single room provides air conditioning, an electric kettle and a tiled floor. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Toilet
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Smoke alarm

• Double Room

  The double room features air conditioning, a safe deposit box, a terrace with a quiet street view as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Bidet
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Smoke alarm

• Family Room

  The family room offers air conditioning, a safe deposit box, a terrace with a quiet street view as well as a private bathroom featuring a shower. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Bidet
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Smoke alarm

• Triple Room with Balcony

  The triple room features air conditioning, a safe deposit box, a terrace with a quiet street view as well as a private bathroom boasting a shower. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Bidet
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Smoke alarm

Guest Reviews

• Tecson (7/5): -
• Lindsay (5/5): - The location is perfect and you can't beat it for the price. The room was clean. The staff were not helpful in answering questions about the area.
• Steven (9/5): - Great location just down the road from all the main strip of shops restaurants and bars. Staff were super friendly and tried to help. Summarising, staff are fantastic but limited English and hard to communicate things to. Eg: The shower was either cold or boiling, no in-between. I normally sleep with a sheet over me, even when hot and the sheet was tucked in quite low (only over my feet) so the next day before they made up the room I asked if it could be made with the sheet higher, (so I didn't have to unmake the bed before going to sleep). It was so difficult to communicate this, despite the staff being super friendly and trying to help, that minor things like the shower I didn't bother even trying to tell them and just had cold showers.
• Shachar (10/5): -
• Alexia (8/5): -
• Omri (10/5): אם היה אפשר לתת יותר מ10 הייתי נותן. - אין מילים! 100/100 צוות מדהיםםםם,משפחתי וחם,עשו בשבילי מעל ומעבר! נשארתי שם 25 לילות! נקי,מתוקתק,לא חסר כלום. מיקום מעולה במרכז העניינים חניה מקורה לאופנוע מזגן וגנרטור יש תמיד מים חמים! פה הצוות זה מה שעושה את ההבדל! אין מקום מדהים כזה,תודה על הכל! עומרי
• Liran (9/5): - החדר נקי ונעים, והעובדים שירותיים מאוד הwifi חלש
• Marko (7/5): -
• Xianmin (10/5): -
• Christian (8/5): - One of the best things about it is the location - book this place if for this alone. The place is showing its age so maybe a few upgrades can be implemented. The facilities are limited too.
• Sarah (9/5): -
• Allea Jean (10/5): -
• Bettina (9/5): -
• Mónika (10/5): Mindenképp ajánlom ezt a szállást, bármikor bisszatèrnèk. - Az elhelyezkedés tökéletes volt, közel éttermek, edzőterem és a tengerpart is. A szoba tágas, lègkondicionàlt és nagyon szép. Tisztaság volt a személyzet pedig odafigyelő. Jó lenne egy pohár a fürdőben, ahova a fogkefèket tesszük .
• Sarah (10/5): -
• Loviza (10/5): -
• Lucía (8/5): Habitación de hotel bien - Habitación amplia, limpia y bien ubicada Me parece un poco cara
• ALILANO (7/5): -
• Clémence (7/5): Trop cher pour ce que c’est - L’emplacement est idéal et la literie confortable Nous devons enlever nos chaussures avant d’entrer dans l’hôtel. Sauf que le sol n’était pas très propre. Si vous souhaitez vous reposer l’après midi à l’hôtel dans votre chambre, vous pouvez oublier. Il y a des travaux sur le toit de l’hôtel qui sont assez bruyant. Enfin, une odeur d’humidité était constamment présente dans la chambre.
• Chynna (10/5): -
• Alexander (1/5): - Nichts Ganz schlimme Unterkunft! Obwohl wir das bessere Zimmer gebucht hatten, gab man uns bei unserer Ankunft am Nachmittag ein kleines Zimmer direkt an der Rezeption und Treppe. Die Tür schließt nicht richtig und lässt sich auch nicht korrekt abschließen. Wir hatten in diesem Zimmer keine ruhige Minute! Das WIFI funktioniert überhaupt nicht oder nur extrem langsam. Die Klimaanlage ist laut und eigentlich nicht nutzbar, da sonst der furchtbare Gestank der Feuerstellen von draußen hereinkommt. Die angegebene Quadratmeterzahl von 25qm stimmt nicht. Die Hähne direkt gegenüber krähen die ganze Zeit. Das Personal macht sich über die zahlreichen Gäste, welche sich an der Rezeption beschweren lustig. Das Personal ist außerdem extrem unfreundlich, grüßt einen nichtmal.
• Lindsay (8/5): -
• Gyzel (9/5): - Location was perfect and closed to everything- literally everything was walking distance. Food, bars, BBQ, atmosphere machine and etc. Rental is at the property if need one. 24 hrs reception which perfect for late night outs. Room was big and clean, a bit modern the one that we stayed. Lower and garden facing. We definitely coming and will stay in the same room. Staff maybe a bit of friendliness and smile. We noticed that they are not as approachable and smiley. The only person who is very helpful was the person working overnight. Short, white, Chinese looking lady, mid range age. But the young ones are bit 😩.
• AMIT (10/5): -
• Isabel Anne (8/5): I would still recommend Puyo as your accommodation. I enjoyed my stay here - Good location and room was really nice. Aircon was weak even at maximum and shower had a bit of a problem before I checked out.
• Sophia (10/5): -
• LYKA (10/5): The next time I’ll visit Siargao I will definitely stay again at Puyo Suites. ⭐️⭐️⭐️⭐️⭐️ - The place is very convenient as it is located in General Luna and there is Watson and mini mart nearby. I like the ambiance. The place is clean. I will definitely recommend this place to my friends. 10/10 ⭐️ The only thing I didn’t like is that our room has no cabinet for our clothes to hang.
• Sylvain (8/5): -
• Anna Lissa (9/5): -
• Shaked Emuna (9/5): -
• Joana (10/5): Espectacular - Ubicación perfecta, habitación super limpia y puedes pedir que te recojan y te lleven al aeropuerto. Nos encantó y la recomendamos a todo el mundo.
• Francois (8/5): -
• Rodel (9/5): -
• Lena (6/5): - Personal sehr freundlich; Klimaanlage vorhanden ; zentral gelegen Sehr winziges Zimmer; Bad sehr heruntergekommen; Schimmel, hat dort sehr nach Abwasser gemüffelt; sehr hellhörig
• Francis Jiro (10/5): -
• Timothy (8/5): Very nice staff - Nice staff room was equipped Room stunk and music and roosters right behind very loud
• Ritch (8/5): Good place to stay. Great value for money. - The location is close to a lot of bars, shops and restaurants. Rooms are neat and spacious, and beds are comfortable. While the host was helpful and responsive and the place itself was fine, the staff experience was quite disappointing. During our stay, some staff members are unfriendly and unwelcoming. When we had queries, the responses were unclear and we were often passed from one staff member to another without a proper resolution. This made it difficult to get simple information.
• Don Vito (9/5): - All of 5 of us who stayed here were very satisfied. In particular these are best things we like about the hostel: 1. Cleanliness is superb. 2. Location is excellent. It is right where the establishments are (like food, tour, etc.) so it was so easy to go around. 3. The staff was so helpful and they were on duty 24 hours! Definitely a gem in Siargao. Room for improvements: 1. Wifi can sometimes be weak and intermittent. 2. The CR has no divider for the shower area so the whole bathroom gets wet when someone takes a shower (but this may be a matter of preference as I prefer a dry CR.)
• faith (10/5): -
• Meritxell (7/5): - Estaba muy limpio y muy cerca del centro. La cama muy cómoda y grande. El personal hablaba poco el inglés y costaba entenderte con ellos y que te pudieran ayudar en todo.. El baño normal.
• Fernando (9/5): - Staff very nice, everything was ok in the place ! Very good location in general luna !
• Fely (7/5): -
• Dahabskiy (4/5): - Отличное расположение Очень шумно!!! Кондиционер отвратительный!!! Хорошие отзывы пишут сами себе! Персоналу до вас и ваших проблем нет дела.
• Aviya (9/5): - Comfortable, clean, nice stuff, very good location. Hot water in the shower!- kinda rare for Siargao Bad smell in the bathroom, but it's like this in most of the place ig..
• vnz75 (4/5): - Particolarmente niente di speciale La stanza puzzava di fogna di bagno e' microscopico
• Anna Clarissa (7/5): -
• sasha marie (10/5): - Un homestay muy bonito y tranquilo para alojarte en general luna! Justo en la calle principal muy bien ubicado, muy limpio y acogedor! Si volvemos a general luna, volveria a eligir este homestay!!
• Joanna (10/5): -
• Javier (9/5): -
• Mae (9/5): - PERFECT LOCATION.
• remi (8/5): -
• Abby (10/5): -
• TL (7/5): - Cozy, homey, with a relaxed island vibe. You have to go all the way down from the third floor just to get water.
• james (3/5): Not going back, stayed there a few times before but it’s degenerating - It’s location is close to everything Typical Philippines, new anything starts out good and then the Filipino mentality sets in of not maintaining anything. From cars, motorcycles, restaurants and especially hotels. It’s an absurd part of the culture. Not concept of the future or investment value. It really is the dumbest thing they do, that and driving but that’s the governments fault for not road testing or vehicle/licence checks. It’s no wonder 1500/day die on the roads.
• Leszczyńska (9/5): - The location is super nice, but at the same time quiet during the night, really helpful and kind staff (If you want to open the main gate, you need to pull hahahah) Sometimes without any reason the floor was wet
• Matthew Louis (10/5): - I like that rooms are big, there's a balcony, staff are super friendly and accommodating.
• Mathilde (8/5): - Propre, confortable, très bien situé.
• Jacqueline (6/5): -
• Jess (1/5): -
• Nicole (9/5): -
• לסמן (8/5): -
• LAUREN (10/5): -
• Jeffrey (8/5): -
• Lisa (5/5): Great location, no facilities - The property was very clean. The staff were nice at check in but not overly helpful. The room was very small and not as described, no pool or other facilities to offer. The shower was cold. Never offered any excursions or to help with trips.
• Ariadna (9/5): Muy bien - Ubicación perfecta, todo muy bien. La única pega por decir algo es que la habitación tenía un poco de humedad y el suelo estaba mojado constantemente, con una toalla solucionado
• Christopher (9/5): -
• Jesus P. Petilla (10/5): awesome experience - No free Breakfast None
• Marijke (7/5): Prima - Goede locatie (wel aan de hoofdstraat dus houd rekening met wat geluid). Scooterverhuur voor een prima prijs. Er wordt strict aan de inchecktijd gehouden, wat natuurlijk prima is. Echter werd ik compleet genegeerd toen ik binnen kwam. Alsof er ook tot die tijd niet gepraat mocht worden. Verder was het personeel wel vriendelijk maar dat vond ik vrij bijzonder. Kamer oogt schoon, wel vond ik mijn gehele verblijf constant zwarte haren (ik ben blond).
• Adrian (9/5): -
• Joyce (9/5): -
• Jozel Rinoa (10/5): -
• Kong Nguyen (10/5): zentrale Lage & fairer Preis - - sehr nettes Personal - Auf Wunsch wird das Zimmer gereinigt - Sehr Zentrale Lage, liegt direkt im Herzen von General Luna, Restaurant und Bars können zu Fuss erreicht werden. -Wifi ist gut - kleines aber sauberes Zimmer & Bad -Trotz Zentrale Lage, ist es ruhig in der Nacht -Parkplatz vorhanden für Roller und Surfbrett -AC zwar vorhanden aber aufgrund des kleinen Raum, ist sie sehr laut
• Tantingco (8/5): -
• PORTIA (10/5): - The patio, location and mini store None
• Sanal Simon (9/5): -
• Hadar (1/5): -
• Jiffy (8/5): -
• Jennica Marie (10/5): -
• צרצס (7/5): - המיקום מעולה, התמורה למחיר טובה למטייל יחיד שמחפש חדר פרטי בעקבות המחיר הנמוך יחסית למקומות אחרים באי כל כמה זמן יש גל של ריח של ביוב מהשירותים, קולות של תרנגולות בבוקר
• John Loren (10/5): -
• CeeJhay Basallaje (8/5): - The place is cozy and clean. Staff are friendly and accommodating. The location is in the city center as well and near everything. The internet connection is intermittent.
• Kathleen (9/5): -
• Janolino (10/5): - Clean, accommodating staff, and good location
• Alejandro (7/5): -
• Alice (7/5): -
• ricardo (9/5): - everything. no refrigerator in the room.
• lucia (9/5): -
• Fernando (9/5): -
• howard (5/5): We enjoyed our stay at Puyo and the easy access to restaurants around the area, - The friendliness of the staff and very helpful with any request or questions we had, Bathroom. Black mold on the shower hoses and controls! Yuck!
• Alfonso (10/5): - The staff were nice and the property was well kept clean. My shower doesn’t work
• Alba (9/5): - Limpieza, localizacion, comodidad de la cama La responsable de recepción no es especialmente simpática, aunque cumple con su trabajo. Lo unico que para las dos veces que tuvimos transporte colectivo nos hizo estar mas de una hora antes de los necesario esperando
• Himalee (10/5): -
• Joaquin (10/5): Exceptional -
• Ligeralde (9/5): Superb - Very friendly staff. They are always very polite and helpful with any questions we've asked during our stay specially since it was our first time in Siargao. The cable TV was not working properly due to some wiring issue as per cable provider. Though not really a biggie since we were out and about throughout the day. Plus the staff tried multiple ways to get the issue fixed and was very apologetic when it couldn't get fixed during our stay.
• Maymona (10/5): Exceptional -
• Anonymous (8/5): Friendly staff and great location! - The location was great and the staff was so sweet. They gave us fresh towels when we asked and cleaned up the room at some point during our stay. Filtered water was available at the desk and they offered tours and had some good tips for us. I would recommend! The lock on the back door was not very sucrier. I feel anybody could easily force in the room from the balcony (we are first floor). However, the city felt pretty safe so we ended up didn’t mind.
• Jacinth (7/5): Good -
• Ariann (9/5): Overall, my stay was fantastic! I highly recommend the place! - Given that it was right on the main road, it was easier to get to pubs and restaurants! Above all, the entire time I was there, the apartment was clean! I get takeout most of the time, so it was a little inconvenient to eat the food cold. I would recommend having one microwave so guests may at least reheat food.
• Jacinth (7/5): Average - Clean No shower using only pail . Staff are talking about the guest which the guest overheard them talking. Staff are not friendly, indifferent
• Magalona (10/5): Excellent - very clean, accessible to everything wifi on the 2nd floor was very slow

Photos