CitiGO Hotel Hongqiao Shanghai

Location: No.465 Jinhui Road, Shanghai, Shanghai, cn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Packed lunches
• Non-smoking throughout
• Shared lounge/TV area
• Concierge service
• Grocery deliveries
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Pub crawls
• Happy hour
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Vegetarian menu options available

Rooms Available

• Standard Double Room

  This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access
  • Free gym access
  • Hand sanitiser

• Standard Twin Room

  This air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access
  • Free gym access
  • Hand sanitiser

• Superior Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a washing machine, soundproof walls, a mini-bar as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Washing machine
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access
  • Free gym access
  • Hand sanitiser

• Deluxe Double Room

  This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access
  • Free gym access
  • Hand sanitiser

Guest Reviews

• Evgeniy (7/5): Поменять управляющего не кухне ! - Отлично расположение ! Горничные и уборка в номерах ВЕЛИКОЛЕПНА ! Стиральная и сушильные машины в отеле в свободном доступе круглосуточно это супер удобно (38 мин стирка и 30 мин сушка ). Итак единственный минус ! Почти все время нашего проживания (01.04-07.04) , в ресторане был управляющий (невысокий мужчина ) ЛЕНТЯЙ И ГРЯЗНУЛЯ ! Докладывать окончившуюся еду не хотел, столовые приборы не клал , чай не доливал , уборку мест питания не производил ! Обратите на него внимание ! В последний день сотрудник сменился и все было замечательно !
• Philipp (6/5): - Sticky tables on breakfast
• Anastasiia (10/5): - Отличное расположение, в 2х минутах ходьбы от метро. Ежедневная уборка, разнообразный завтрак))
• Yue (8/5): 性价比很高，可以再次入住 - 人员及服务都很好。 洗衣房免费且非常干净。健身房器具都很新。 早餐管理还可以提高，行李储存和快递包裹在同一地点，任何人都可以随意出入，不合理。
• Erkin (10/5): Гостиница отличная - Спасибо персоналу , все было на высшем уровне, отличное место положение, ближе к аэропорту
• İlhami (9/5): - Etrafı iş merkezleri ile doluydu. Yanında güzel bir müslüman lokantası var. Memnun oldum
• 玉の浦 (5/5): - 地下鉄に近い 洗濯が無料で出来る 部屋の空調コントロールがエアコンで出来ない
• PRAKASH (9/5): - The room size for one person was good enough but for 2 may be a little small , Everything was very neat and clean , short walking distance from subway station line #10 exit 2 . Breakfast was also quite okay , would surely consider staying next time .
• Ting I (8/5): - 乾淨的住宿，友善的服務人員。 房間裡，空調中都仍然有煙味，即使事先已經提醒了還是出現同樣的問題。早餐跟以前比起來品質變差了，雖然還是有一定的水準，但是跟以前比就比較差
• Rustam (9/5): -
• Ioana (9/5): We found the hotel as of good value for money. - Staff was very friendly and supportive. Rooms are exactly as presented, clean, even if not very spacious. The beds are comfortable, as well as the pillows. The breakfast is mainly Chinese, but very diverse and tasty. Smoking is allowed inside, so you can feel the smell in other rooms. The curtains were not working in one of our rooms.
• Tan (10/5): -
• Liling (6/5): -
• Victoria (5/5): -
• Aayush (10/5): -
• Dalantai (9/5): - The location was great (airport, expo center and the Subway to downtown). The bed was amazing.
• Hozefa Palitanawala (8/5): -
• Shams (8/5): Not bad - Clean room but too small, friendly staff, good breakfast . High prices regarding to that small rooms .
• Chienhsin (10/5): -
• Lily Xu (10/5): -
• Zhurick (9/5): Минусы не значительные, второй раз поехали бы с удовольствием. - Хорошее расположение, рядом станция метро Longbai Xincun. Магазины, ТЦ и закусочные всë есть. Номер хороший, есть стиральная машина, средства для стирки брали на ресепшн. Сушильные машины на -1 этаже, там же и стиральные есть, гладильная доска, утюг всё есть. Отличная кровать и спальные принадлежности. Автоматические жалюзи. Хороший душ, отличный напор. Из минусов: слышимость, стены тонкие. Стеклянный туалет, сидишь как в аквариуме))) На ресепшн не говорят по английски, сложно понять друг друга, правда очень стараются, общение через переводчик.
• zhuang (10/5): 上海虹桥万象城citigo五星级的服务质量 - 服务非常棒👍🏻，早餐很丰富，房间很干净，特别是还有洗衣机，方便长住。另外周边什么都有，有大型购物中心还有各种各样口味的餐馆，周围逛逛都很开心，想吃啥都有，非常非常棒👍🏻 除了六楼住的那间房间有油烟味，据说是楼下餐馆飘上来的，但是工作人员立刻给我们换了四楼房间，还给了我们一点补偿表示歉意，最后我们很满意。
• CHEN (8/5): -
• CHEN (8/5): -
• Olivier (8/5): super sejour avec un petit déjeuné au top - le personel a toujours essayé de nous aider les lit pour 3 personnes
• Suzhen (8/5): Will recommend this place to friends - Location and Stuff
• CHEN (7/5): -
• dan (10/5): -
• MJBerlHD (6/5): Na ja, mittelmäßig... - Der CheckIn war problemlos auch weit vor 14 Uhr möglich. Das Hotel lag höchstens einen halben Kilometer von einer Metrostation entfernt. Das Zimmer war echt groß, die Vorhänge gingen alleine auf und zu, und die Aufteilung fand ich auch voll okay. Das Frühstück war überwiegend asiatisch, aber lecker. Und von 7 bis 12 ist doch eine gute Zeit. Der Wasserdruck war furchtbar, am Waschbecken wie auch in der Dusche. Im Waschbecken lief das Wasser ewig nicht ab, der Stöpsel ging nicht weit genug nach oben. Das war manchmal eine ekelhafte Angelegenheit. Es gab keinen Safe im Zimmer. Das war etwas gruselig, da ich etwas mehr Bargeld dabei hatte als üblich. Das wifi ist nicht nutzbar, wenn man mit seiner nicht-chinesischen Nummer keine SMS empfangen kann. Den Fernseher konnte ich nicht bedienen, da ich kein chinesisch lesen kann.
• lylylouk (8/5): - Le personnel, très aimable, le confort, le centre ville, les transports, (bus, métro) a proximité de l'hôtel.et la salle de sport de l'hôtel. Manque un petit réfrigérateur dans la chambre, bien utile par ses fortes chaleurs, .
• Richard Peter (9/5): Tiszta, modern szálloda. - Kedves személyzet, finom tea a recepción, gyümölcstál a szobában, tiszta, kényelmes ágy.
• Vicente (8/5): -
• ADRIANO (10/5): Sono stato benissimo - Lo staff ottimo e accogliente, nonostante io non sappia parlare cinese. Mi è stato assegnato uno stuart (Jim) che mi ha assistito in tutto quello che può servire in 4 settimane di permanenza. Grazie a tutti e soprattutto a Jim. La colazione perfetta e per la varietà e per l'orario: dalle 7 alle 12... La pulizia della stanza prevedeva anche l' omaggio quotidiano di acqua! La posizione vicino alla fermata della metropolitana n. 10, ma anche a tante altre fermate dei bus. Staff...Colazione... Posizione... Pulizia
• Vicente (9/5): -
• Sara (8/5): -
• Austin (9/5): Comfortable, well run hotel - Very well organised, very comfortable hotel. Desk staff were excellent. Range of food for breakfast was very good. One of the two drying machines in the laundromat was not working for three days.
• Jingru (5/5): -
• Naoki (8/5): - Located near Hongqiao airport. Some shopping places nearby. Very convenient location.
• Khan (8/5): If for solo travelers it is a good hotel to stay and I will still prefer to stay here if I am traveling nearby the area. - Easy access to most of the restaurants, convenience stores and even within walking distance to few shopping malls. Good things about the hotel is they do have a very good but compact fitness facility and washing machine for some of the rooms, depends on the room type. The room is too small and not really sound-proof; the hotel restaurant not big enough and their foods not really very good.
• Khathu (9/5): Great - The property is nice and fit for purpose. Nothing
• Hasan (3/5): Clean room, but not meet my expectation - Room was very clean Staff didn't speak English and not very helpful. On booking.com it meantioned the hotel speak English and they have Tour Desk, but non of these have. I checked out 1 day early. Therefore, I should get a refund for last night, but I didn't get it. TV I don't know how it could be works. It meantioned, there is slipper in my room, but it wasn't.
• Bold (7/5): I really liked the location. It was very close to the metro, restaurants, and grocery stores. - The hotel is located close to Hongqiao Airport. The room was clean, and the TV had many channels. The hotel staff were friendly and provided good service right on time. The room felt a bit small. It's not very suitable for a long stay, but it's fine for a short stay. There was only one elevator, and there was often a long queue of people waiting for it.
• Henk (10/5): Exceptional -
• Hammad (10/5): Exceptional -
• Roy (10/5): Exceptional - Breakfast
• Nomasonto (8/5): Great little hotel in a quiet area. - I liked this hotel very much. The room was very modern and very clean. I was impressed. The room is a little bit on the small side. I was travelling with a lot of luggage and it felt a little squashed.
• Claudio (7/5): Does not worthy - Room is very small even I payed for on up Room was not like picture.
• Jude (10/5): Exceptional -
• Gang (9/5): Morden building , clean and good location - It’s clean and Morden,good location for hongjiao airport and Stantion. Room is not very spacious

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