Hotel Playa Fandango

Location: Paseo Punta Santa Cruz, Lote 7 Mz. 2, Sector C, Santa María Huatulco, OAX, 70989, Santa María Huatulco, MX

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Wheelchair accessible
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• On private beach
• Smoke-free property
• Tours/ticket assistance
• Free self parking
• Airport transportation - pickup (surcharge)

Rooms Available

• Studio Suite, Kitchenette

  2 Double Beds

  431-sq-foot room, furnished balcony/patio with ocean views

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - 32-inch TV with digital channels

  Food & Drink - Kitchenette with refrigerator, stovetop, cookware/dishware, and kitchen island

  Sleep - Bed sheets

  Bathroom - Shower, free toiletries, and towels

  Practical - Laptop-compatible safe, desk, and iron/ironing board (on request); cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Kitchenette
  • Desk
  • Private bathroom
  • Stovetop
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Free WiFi
  • Furnished balcony or patio
  • Free cribs/infant beds
  • Bedsheets provided
  • Freezer
  • Kitchen island

• Suite, 2 Double Beds

  2 Double Beds

  431-sq-foot room, furnished balcony/patio with ocean views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch TV with digital channels

  Food & Drink - Refrigerator, room service (limited hours), and free bottled water

  Sleep - Bed sheets

  Bathroom - Shower, free toiletries, and towels

  Practical - Laptop-compatible safe, desk, and iron/ironing board (on request); cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Furnished balcony or patio
  • Free cribs/infant beds
  • Bedsheets provided

• Suite, 1 King Bed

  1 King Bed

  431-sq-foot room, furnished balcony/patio with ocean views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch TV with digital channels

  Food & Drink - Room service (limited) and free bottled water

  Sleep - Bed sheets

  Bathroom - Shower, free toiletries, and towels

  Practical - Laptop-compatible safe, desk, and iron/ironing board (on request); cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Furnished balcony or patio
  • Free cribs/infant beds
  • Bedsheets provided

Guest Reviews

• elena (8/5): - La vista a la bahia
• Marco Antonio (10/5): - Muy bien
• Belen (8/5): - Estuvo muy bien, la limpieza también estuvo muy bien lo único esq las escaleras son algo peligrosas cuando tienes pequeños.
• Andres Alejandro Araujo (10/5): - Lugar muy tranquilo y agradable
• Andrea (10/5): En general bien para bañarse y dormir - En general esta bien el hotel, algunas partes descuidadas, en la primer noche habia insectos en la cama, los siguientes dias mejoro la linpieza y ya pusieron al menos botellas de agua. La piscina es aceptable pero le falta mantenimiento, lo fatal es la entrada a su playa, aunque es pequeña pero realmente bonita, pero llegar a ella, el camino es de escaleras y la zona esta llena de basura y muebles viejos que dan mal aspecto, hasta una taza de baño olvidada, lo que le resta vista. Se supone huatulco tiene el mejor cuidado en playas y en definitiva en esa no lo tenian.
• Claudia Erendira (6/5): - La ubicación, vista y playa son inmejorables; tiene un caminito de escaleras a la playa donde se puede nadar, explorar los alrededores, encontramos un camino de los locales que nos llevo a otra playa donde estuvimos snorkeleando sobre coral y viendo muchos pecesitos de colores! Hermoso lugar!!
• mairi (10/5): - very friendly check in. room, bathroom and balcony all very clean and spacious, nicely decorated too. the staff are helpful! the pool area is very beautiful with steps down to the beach.
• Libertad (8/5): - Me gusto la vista a la bahía por su diseño no es para personas con discapacidad
• Martha (4/5): - The owner don't have any other way to take my payment .only cash .and they very rude
• Royce (6/5): Great views but run down - I’m loved the style of the outside but the inside needs a lot of work. The beds were extremely uncomfortable. However, the balcony and view is incredible. There really ISNT a restaurant. They have a room service menu. The day we wanted breakfast they said they weren’t serving breakfast. That night we ordered pizza which they actually order from somewhere else and don’t make it there. It was AWFUL and BURNT. We ordered it at 740pm and it arrived burnt at 10pm. The location is good. A few walkable options but be prepared to walk a bit up and down a hill.
• Dulce Maria (2/5): - Desepcionada del lugar, esperaba tener jna estancia pero realente desepcionante. Limpieza mala, un cuarto deprimente, con hormigas, si internet y cable. Para todo lo que falto se me hizo cara la noche. Nunca volveria. Y solo resalto que vista es bonita.
• Adrian (4/5): - vista al mar única
• Alejandra (2/5): - El hotel está feo, tiene el precio elevado
• Marifer (2/5): - El lugar esta alejado de la bahia principal
• Dulce Grisel (10/5): - Un poco complicado con en acceso porque son rampas y escaleras un poco empinadas. No apto para gente de piernas debiles. Pero de ahí en fuera todo bien.
• Veronica (2/5): - Otros huéspedes no dejaron descansar ya que hacían tipo fiestas con música a todo volumen, el personal muy grosero y las habitaciones e instalaciones muy descuidadas y viejas
• Betel (2/5): - El personal, malísimo ! Nunca se acercaron a nosotras, no tuvimos ninguna atención! Nada para comer! Alberca fuera de servicio! Nada que ver en las fotos que tienen ! Todo está en pésimo estado, para lo q cobraron esta pésimo ! Me llevo muy mala experiencia sobre este hotel !
• Lynne (8/5): View of Santa cruise - Excellent location, beautiful views, nice pool. Place is not a 5 star but well worth the money. Lots of stairs. 100 stairs down to the beautiful fandango bay where there is snorkeling. Could use some kitchen extras, but we made it work. 20-25 walk to town or 40 pesos cab ride. We loved it but we’re not fancy people.
• Valeria (10/5): - Le hace falta tener un frigobar en la habitación
• joel (8/5): - Falta cambiar regadera y llaves de las mismas. Servicio de TV, solo dos canales, e internet poco eficiente.
• Julia Hortensia (10/5): - Nos gusta mucho ese hotel, segunda vez que vamos e iríamos nuevamente
• Michael (2/5): - The pictures on the ad are somewhat true, the view is beautiful. However it is very difficult to get to the beach or anywhere else. There are no stores or restaurants within a 30 minute walk. We booked a kitchen unit, however there was no coffee maker, no kettle and the pot and pans were in such bad shape I would not cook with them. The tv did not work at all. The bed was extremely hard and when you lay on it you felt the springs. You don’t prepay at Fandango and was glad of that. They don’t take credit cards so you have to pay in cash. Despite booking 3 weeks we left after 2 nights.
• Luis (10/5): - Todo muy bien de lo único q fallaba mucho el internet y otra q no tiene restaurante pero me realizaron pedido de comida en recepción amablemente en general muy bien
• Jose Luis (2/5): - The views from the hotel are great, other than that the service, cleanliness and upkeep of the property are below par.
• Isaac Neftalí (8/5): - Muy tranquilo
• Roberto (6/5): - Le falta mantenimiento y el agua no es suficiente se acaba y te dejan a medio baño el sanitario deberían cambiarlo se mueve la taza y la tapa es muy vieja las toallas muy ásperas y muy gastadas.
• Meztli (8/5): - Buena ubicación
• Jesús Carlos (8/5): - Personal del turno de noche....muy déspota, no esta atento a su trabajo.
• Octavio (4/5): - La propiedad no coincide con las imágenes que se muestran en la página Está sumamente descuidada y sin mantenimiento El acceso a la playa este muy accidentado y las escaleras están muy deterioradas
• Mario Armando (8/5): - Buena ubicación y excelente vista a la bahía principal de Huatulco
• Jorge (10/5): - Gracias
• KENIA (10/5): - La vista es espectacular, le falta mantenimiento y mejorar los servicios de tv ya que solo hay un canal y de restaurante
• Marco Antonio (6/5): - Me intentaron sobornar en dos ocasiones y en la noche casi a la misma hora, dándome mi nombre completo y lugar donde me encontraba, tener cuidado al momento de ar datos personales y ver quién se encintra al rededor.
• Prescillia (10/5): - Excelente vista y recamara luminosa
• Zuzi (10/5): - Beautiful view, nice pool, very clean.
• EDGAR (2/5): - When checking in the staff was unfriendly and demanded cash payment even when we paid with credit card, place is in major need of repairs, unsafe stair’s with falling down and no rail for support, pool not clean, no running water at times, rooms sliding doors don’t lock, no safe for personal items, we had cash stolen from our room, staff didn’t care, and tried to say we lost it. No control of room keys from front desk, found out after we filed a complaint with the public ministry of Huatulco, had to change hotel because of the unsafe conditions and the high robbery chances. NO RECOMMENDED. Orbits should remove this place from the Huatulco options. After speaking with locals about the incident they commented that it’s not the first time this has happened in fandango hotel so we made sure to take time from our vacation to file a complaint and have a investigation about the incident with local government so this will not happen to anyone.
• Grant (6/5): - Like the other reviews have said, lots of stairs and very run down. When we arrived, the ground floor patio door didn’t lock. They got it fixed the next day so nothing serious. There is no in room safe. We also had the room with the kitchenette, but disappointed to find it came with only a few plates and some random cutlery. We had to purchase everything from spatulas and cutting boards and knives, dish soap, tea towels, etc. the steps down to the pool are a bit sketchy, there are two that wobble, so going down with a cool can be dangerous if your not careful. The steps down to beach are a bit overgrown, so going down with a cooler is a bit of a squeeze at a few points. The stairs are a bit of a chore, but we just told ourselves “we needed the exercise”. The beach is very nice, and mostly quiet, but we did have some tour boats pull up a couple days an unload tourists for a few hours. We snorkelled around the cove to the next beech, but judging from all the tp in the bushes behind the beach that beach is just used as a bathroom stop for tour boats so suggest sticking to the beach area in front of fandango. Overall the view is awesome, location is great, and very quiet, except for the noise down at the cruise port ( which can really carry) We would stay here again, though not in the kitchenette. With having to buy everything, would have been cheaper to eat out for the few meals we ended up cooking.
• Julia Hortensia (10/5): - Me gusto la tranquilidad, espacio de la habitación, la vista al mar maravillosa, la atención del personal, prometo volver a hospedarme con ellos cuando regrese a Huatulco
• Charlene (4/5): - The view is spectacular..the mosquitos were terrible..the air conditioning and TV did not work, the unit was dirty and not upkept..the sliding glass door was very difficult to open..the shower was not working properly..the kitchenette was dirty and the utensils were filthy and old, refrigerator was not cold..the bathroom was outside the room..the price was way too expensive for a poor quality accomodation..
• Daniel (4/5): - The property is old, not in great condition and the beds are terrible.
• Edgar (6/5): - me gusto la vista del mar la atencion del personal igual excelente asi como lo amplio de las habitaciones y el baño, no me gusto que si le hace falta mantenimiento al mismo hotel se veian areas descuidadas
• Lizbeth Rodríguez (4/5): - Me gustó la vista, tiene muy buena vista, pero el hotel está muy descuidado demasiado diría yo, la limpieza no es tan buena, había muchas hormigas en el cuarto, a parte no es recomendable para personas de la tercera edad o que tengan problemas con subir o bajar escaleras, por qué para ir a la playa tienes que bajar muchas escaleras que aparte están en malas condiciones y por otro lado en la playa no tienen ni sillas, ni camastros, nada para sentarse o dejar las cosas, me decepcionó mucho este hotel, por eso decidimos cambiarnos.
• Felipe Angel (8/5): GENIAL - ES UN HOTEL SENCILLO, CREO QUE ES BUENO PARA LO QUE PAGAS, EL TRATO DE LA GENTE DEL HOTEL MUY AMABLES, EN GENERAL ES AGRADABLE LA ESTADIA, LA VISTA MAGNIFICA
• Jesus (6/5): - The property has so much potential .. unfortunately has not been keep therefore there is many áreas to improved…still is located on a prime real state of the bay…
• Celia Guadalupe (2/5): - Inseguro, son muchas escaleras y rampas que no tienen anti derrapntes. Las camas llenas de hormigas y bichos. La playa llena de piedras y son muchas escaleras peligrosas para llegar. Alberca fría y sucia.
• ERIC (2/5): - When we arrived, the hotel wanted to charge us a rate much higher than what we reserved in hotels.com, so we didn’t stay there.
• AMANCIO (4/5): - No especifica las condicones para llegar a la playa 50 metros de altura en condicones muy inseguras, el baño esta afuera de la habitacion, no tiene horno de microondas y el estacionamirnto para miy pocos autos falta de mantenimiento en general en todo el hotel y muy pocos utensillos de cocina
• Roger (8/5): recomendable. - El día de la recepción mi tarjeta no paso para realizar el pago, sin problema me dieron oportunidad de pagar al siguiente día. la estancia fue lo que se esperaba, una vista perfecta al mar, las instalaciones están bien les falta un poquito de mantenimiento, pero en lo que cabe fue agradable y el precio accesible.
• ANTONIO (4/5): - Buen concepto pero las instalaciones no las reparan adecuadamente, sólo hacen parches
• Francisco (8/5): - Lo que más me gusto es la vista al mar y la alberca Lo que no me gusto fue que no aceptan pago con targeta, solo efectivo y no emiten factura
• CARLOS (8/5): - ME PARECIO BIEN SOLO QUE LA RECEPCIONISTA NO MUY AGRADABLE ME PARECIO UN TANTO GROSERA Y NADA AMABLE. LA ALBERCA SUCIA DEBEN DARLE MANTEMIENTO. LA PLYA FANDANGO DEBEN LIMIPIARLA O SUGERIR A LA GENTE NO DEJAR BASURA.
• Mirna (6/5): - The taxis get there fast all the time and quite environment. One good thing is that we decided to visit Oaxaca, bc of hurricane, and Ciros connected us to the hotel there and we did not had to pay extra. We had a very nice view from our window but i didn't get the room I paid for maybe bc of the hurricane, no one explained. Too many stairs to walk to the office and to the room. bathroom not flushing and instead of someone going to check they told me to open up the key from the bottom lol. no one walked us to our room they told us "go straight and left" so we could not find the room. I had to walk the stairs again to let them know we were lost. They did not gave us any towels we had to ask all the time. the beds are hard and uncomfortable. TV had only one channel and no internet at all. I think it looks too nice on the webpage. it's too expensive for what they offer.
• Roberto (6/5): - El hotel está muy buen ubicado , pero….está un poco abandonado , el servicio y la atención cordial y amable , el servicio de wifi nulo en las habitaciones. Si le dieran más cariño sería un hotel de primera
• Daniel (8/5): - no descuiden tanto el hotel
• Jeffrey (6/5): - It my not be for everyone as this site is on a hill and away from the core of things. Its an older place but has some charm to it. Some places have a fridge and stove which are nice and the view from the hill is amazing but the stairs may not be for everyone. The mosquitos can get bad. The pool is nice and the beaches are many in the area. Can rent bikes in town and there are some great places to eat in town a walk down a big hill which takes about 40 minutes plus there is a big mall with everything to fill a fridge. Its a wonderful area its just kind of older. So don't expect plush modern day american all you can eat sort of place. If you don't mind some stair climbs and and an older place. The pool is nice at night after hiking/biking. Don't drink the water!
• Adrián (10/5): - Excelente lugar de igual forma las atenciones recibidas
• Verified traveler (8/5): No hay cable - No hay cable
• brian (10/5): - Absolutely incredible View of Santa Cruz and Marina. Breathtaking. Id go back! Warning: you must be a fit active person or open to excercise.... to walk up and down the stairs to the private beach. (Pool is closer to rooms. Its nice.) (No service or umbrellas on beach.) I enjoy the exercise! This place has character and charm. Not safe for lazy or small children. Like everywhere in Mexico you must watch where you are stepping. Some of the railings are high...hill is very steep down... needs work , and some cracks need filled...but the ceiling fan works ! air conditioning works! the shower was hot! Cold drinks at front...Quiet dead end side street with shade...cheap cab every where... it's a family-run business...never stole a thing... anything we needed, just ask and they take care of. Not a place for high maintenance people. Some bugs...some stains...but clean bed...and clean towels. Close to amazing local el Torino tacos and fresh fruit juice....behind the Pamex gas station. I got fresh cheap fruit and avocados from local market in LA crucecita and I cut it up in my room every morning. Went out for dinner, many excellent restaurants in Huatulco. I recommend Westpark Cafe for breakfast and lunch. Just asked a local with good English they will tell you the best restaurants or make friends with an expat they know the lay of the land. Not strict on masks unless the cruise ships come in in Santa Cruz. Oxygen is essential for Respiratory health after all. God bless.
• Heather (8/5): Beautiful views great location - Very good potential hopefully they reno hotel could be 5 star
• JUDITH MONTSERRATH (10/5): - En general estuvo bien, solo los trastes estaban sucios. PERO VOLVERIA A REGRESAR CON USTEDES SIN PROBLEMA ALGUNO. MUCHAS GRACIAS.
• Verified traveler (8/5): - En general una experiencia satisfactoria, si bien hay cosas por mejorar el personal esta siempre dispuesto a ayudar. Son bungalows con servicios básicos, con una vista increíble (la mejor parte), muy buena limpieza y atención del personal. Al estar situado en una montaña tiene muchisimas escaleras para acceder a la piscina o a la playa, así que seria algo complicado para la gente en silla de ruedas o con bebés pequeños, preparense para hacer ejercicio de subir y bajar los escalones.
• Verified traveler (2/5): - Property has not being well maintained. Problems with room bathroom, pool water full of calcium, private beach area full of trash, etc.
• Ivet (8/5): - Las habitaciones estaban limpias , vista hermosa al mar, los empleados súper atentos. Bajar a la alberca y al mar es complicado pero todo bien.
• Gigi (4/5): - This hotel has amazing views and super friendly staff! However, the hotel itself needs a lot of repair. The water ran out on one of the days and when we finally got water it was very dirty. The sink, toilet and shower water were all brown. The bathroom is very tiny and there’s no division between shower and toilet seat. The path to the beach access was not clean. There were empty beer cans and water bottles throughout the path. This place has a lot of potential, but unfortunately cleanliness doesn’t seem to be a priority.
• Chris (8/5): - La vista del hotel es espectacular todo muy bien regresaría sin duda
• Alejandro (10/5): - Excelente ubicación y la vista es impresionante. Excelente limpieza y servicio muy bueno
• Verified traveler (4/5): - Las instalaciones son muy viejas. La limpieza en genara está muy descuidada. Este establecimiento no es recomendable para adultos mayores. Tiene demasiadas escaleras y no es confortable. Los muebles y demás accesorios se están cayendo mobiliario muy viejo. Increíble en pleno 2020 y no cuentan con tv por cable o algún sistema similar. Solo TV abierta pero muy mala recepcion de señal, en mi estancia prácticamente no conté con TV. La seña de wifi muy débil. El acceso a la playa hay que bajar alrededor de 150 escalones y no es un acceso fácil. Dejan meter a las mascotas en la alberca. Pará alguien que no lleva mascota y ver que los perros estén dentro de la alberca es bastante desagradable. El estacionamiento es muy pequeño solo capacidad para 5 autos Cuando mucho. Agua no sale muy caliente aunque realmente por la ubicación geográfica no se necesita tanto.en general no es algo recomendable. No regreso a ese lugar. En precio es mejor pagar otro establecimiento.Pará llegar en auto o caminar una pendiente de alrededor de 400m de la zona urbana. En el predio de a un lado hay una cosntruccion que están llevando acabado y en días entre semana están trabajando desde las 7am no descansas ya que hay demasiado ruido. Mínimo durará 2 años mas esa construcción. su unico punto a favor es la vista al mar
• Marco (6/5): - Tiene una hermosa vista. El único pero seria que es muy débil la señal de wiifi y que un día no hubo agua en el baño.
• GAbriel (8/5): Great with some exceptions - Stayed there for 5 nights and it was great, I didn't rated the max because it has some details to have into account if you have limited mobility: there are dangerous stairs in order to reach each room, if you tripped over the result could be bad; it doesn't have any drinks or food service, so you have to drive to get your own, or order something from the local restaurants; the parking space is small so if you're driving a minivan and there are more cars already parked it could be tricky to move in or out; if you pay with credit card there's a 6% more you'd have to pay, so only cash is accepted; wifi is practically non existent so you need to use your data mobile service.
• Verified traveler (8/5): - Hermosa vista, es un buen hotel solo le falta mantenimiento y limpieza
• Verified traveler (10/5): - Muy tranquilo, ideal para niños, cerca del centro y acceso rapido a la playa
• Claudia (4/5): - En fotos se ve padre, pero físicamente, empezando con la recepción todo un asco, bajamos a la alberca y no había iluminación, los pasamanos están por caerse, según quedaban dos habitaciones disponibles, pero creo que eramos los únicos hospedados. Para el precio, mejor me hubiera quedado en un hotelito de $500 pesos. Sucio y descuidado el hotel.
• Verified traveler (10/5): - Esta muy bien ubicado por el exterior le hace falta un poco de manutención pero la estancia lo equilibra todo muy despejado para relajarte muy agradable mi estancia.
• George (8/5): - Lo que más me gusto realmente fue la vista que tiene desde lo alto donde se encuentra con una vista espectacular de la bahía; Lo que no me gusto fue:la apariencia del lobby; se veía sucio y de mal aspecto.
• Moira (8/5): Increible vista, AC muy efficient - Empezar conocimos el hotel fue bastante desorganizado pero se improvar. En unos habitaciones habia obras de remodels entonces seria algunos ruidos y polvos pero las empleadas trabajan muy duro. Nunca veimos sucios ou basuras.
• AdrianVazquezRa (10/5): - The best view of Santa Maria bay, a little far of the center but you need 4 dolars to go to the center
• Verified traveler (6/5): - Owner needs to spend some money , the place is in obvious disrepair
• Verified traveler (10/5): - Me gusto todo, una hermosa vista, comoda habitacion y un trato muy amable
• Lynda (6/5): - La vue etait superbe le lit etait confortable et la climatisation fonctionnait bien. Il n'y avait pas d'eau chaude et la douche coulait très peu.
• Laura (8/5): - Excelente ubicación! Muy buena vista!!
• Verified traveler (10/5): - En general me gusto mucho el lugar, la habitacion impecable los baños limpios. Es un lugar privilegiado y con una vista a la bahia única, realmente te enamora hace falta un poco de mantenimiento en las áreas verdes.
• Verified traveler (8/5): - Vista al mar excelente precio limpieza ok lo malo es que necesitan mejor limpieza y un poco más de atención al cliente
• Enter (2/5): - La Habitacion tiene Buen vista pero ya es un hotrl muy viejo gotea por todos lados,elnpersonal del hotel como si no existieran
• Verified traveler (8/5): Vista increible, limpieza no tanto... - El hotel esta algo viejo, casi no habia gente, esta en construccion por lo que habia algo de ruido, la vista a la bahia es increible desde casi todas las habitaciones, me toco ver la llegada de un crucero enorme. La limpieza deja algo de que hablar, habia hormigas en la habitacion, la piscina estaba muy descuidada y habia mucho polvo en la habitacion. El personal fue amable en todo momento. Seria bueno que en la descripcion del hotel dejaran en claro que hay que subir y bajar muchisimas escaleras, solo vi una rampa en un pequeño tramo, tambien para llegar a la playa es un camino muy largo con demasiados escalones, no lo recomiendo para gente mayor ni mucho menos para personas con discapacidades.
• John (6/5): - The weather and view was awesome. The beds were not that comfortable and the shower had very little pressure! I give it a 2.5 out of 5! The staff is nice and friendly. Lots of construction amd the A.C. was broken
• Verified traveler (2/5): - Insects slime in the pool dirty walls staff not helpful No amenities not even cofffee
• Verified traveler (10/5): - Priced right, value for your peso, incredible bay views. Happy to see new upgrades being made. (Our 5th time here).
• Mariela (6/5): Needs remodel or updated. - I booked the room on hotels.com the pictures look great online. But don’t be fooled. The first picture on here of the hotel is not the hotel. Yes there is a view. But you can not just walk down the stairs to the ocean. Things were broken like the patio furniture. There’s no phone in the room. It is far from the nearest beach. The bathroom was clean and nice. The pool was filthy. Not the water. The actual pool. They are not very hospitable.
• Verified traveler (6/5): - The divorce that went on until 4am of Friday & Saturday nights kept me awake te disco was 3 floors below
• Diego y Shane (10/5): Spectacular views day and night of the harbor. - My second stay and will definitely return. Friendly staff, room ready on time, everything worked from ac to tv, hot water and comfortable, firm beds. We had 2 wonderful rooms side by side. The hotel is walking distance to so many things including the enormous grocery store, clubs, some restaurants but others a short cab ride which is very cheap. We walked to Centro in 20 minutes and dabbed back late. Excellent overall experience.
• Rachel (6/5): Nice view but very basic room - The hotel is fairly budget. The only good thing is the nice view and having access to a pool. Room was okay and very basic (I.e hard bed only one flat pillow each , no head board) Upon entering the room their was a permanent toilet smell and it wasn’t from us! This is a family run hotel that was somewhat unorganized with the check in. Their young teens lounge around braiding their hair at the reception desk, reluctant to move as we needed to check out. They all eat in the main courtyard too which is kinda strange for a hotel.
• robert (4/5): There are way better hotels - Dangerous not build to what I would consider any safety building code especially the steps, pool poorly maintained, the lock on my door was so insecure if you blew on it it would probably open, pool poorly maintained & getting to it you needed to be s mountain goat as for the private beach only a mountaineer would tackle it. The only good thing I can say was nice view. Way overpriced.
• Verified traveler (8/5): - unique hotel, great view, a few ants in the room but overall a nice place
• Sharon (2/5): Disgusting Place to Stay - We arrived at the Hotel Fandango on January 21. The hotel staff can't speak English. When we were shown our room (101) which was supposed to have a kitchenette, we were dumbfounded!!! The room was filthy, the bathroom was disgusting, the beds were terrible. My husband sat down on a bed on got a spring up his behind!! There were no pots, pans, coffee pot, dishes, cutlery in the kitchenette. There was a stove and a fridge which were filthy. There was a sink in the kitchen and a filthy dish tray with a fork, knife and cup on it. There was no closet space to put your clothes and the patio doors to the deck did not lock. The deck furniture was dirty and it looked like the deck had not been swept or cleaned in some time. We tried to communicate with the hotel staff about getting a nicer room but they said they had nothing else. This was their nicest room!!! He asked us if we wanted to cancel and we did. I could not imagine staying there in that filth. We left immediately and found another hotel in Santa Cruz that was very clean and cheaper in price than the Villa Fandango. My husband and I were so fortunate that we found a cab driver who could speak some English and he took us to the new hotel. I would not recommend the Villa Fandango to my worst enemy!!
• Ronnoco (6/5): Nice view of bay - Need your walking shoes for the basic amenities. Distance to market for supplies is ok, recommend cab for safety. Should not rent if accompanied with young children, best suited for mature adults that are only needing a place to sleep.
• White Male, 31 (2/5): Impossible to Relax - Pros: 1. Good location 2. Good food Cons 1. Both the male staff working the front desk tried to overcharge me when I paid for my room. I had to show them the Expedia price and/or the current exchange rate and explain that I would not be paying more. One of them also tried to keep the change I paid for some food, which I would have tipped if they hadn't already tried to rip me off. They had a bad attitude overall and I never felt welcome. 2. Internet hardly works, almost not at all in the evenings. 3. The toilet seat in my bathroom was literally held together with zip-ties, and the showerhead operated at about 60%. 4. The noise made sleep impossible. If you get a room next to the stairs it sounds like hammers when people walk by. There was also actual construction nearby taking place 6 days a week starting at 730 am. 5. There is a small infestation of ants, but not a huge deal for the climate and quality of the rooms. 6. The front gate closes around midnight, making it impossible to leave or enter the property. The staff did not respond to ringing the doorbell so I was on my own. 7. I called their front desk several times for some of these issues but they never once answered. 8. The door to the room was very easily opened with a credit card, leaving no way to properly store belongings. The women working there are all very nice. I still would not recommend this hotel for any occasion.
• Kathryn (6/5): Beautiful view and that’s about it. - Too many stairs, they haven’t put any funds into linen and patio furnishings for awhile. Stains and rips on towels and sheets made us uncomfortable.
• Lupita (4/5): Far hotel - Is nice photos but when you arrive is different the pool is duty the beach too, no has good wife . Far the everything
• Alie (4/5): Needs remodeling - Doors don't lock, bugs, no towels in the bathroom( need to walked downstairs because they forgot to leave it) have to change rooms because sliding door don't lock and new room had the same problem.
• Maria (4/5): Disappointed - The only thing we felt was worth the price was the view. We thought we booked it for $40 a night and it turned out to be $48 a night. When we checked out they only wanted cash. So we had to pay for a cab to take us to the ATM then pay for the cab to take us back to the hotel again so we could give them the cash. That was a real inconvenience for us since we were taking a bus to Chiapas in one hour. We will always pay on line when we book. Live and learn!

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