JS Portocolom Suites

Location: L'Orada, Portocolom, es

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Car hire
• Massage services
• Solarium
• Shared lounge/TV area
• Wheelchair accessible
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Key card access
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Access to nearby outdoor pool
• Scuba diving on site
• Snorkeling on site
• Beach umbrellas
• Pool sun loungers
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Bicycle-friendly property
• Beach toys
• Vegetarian menu options available

Rooms Available

• Suite Economy

  Each suite has a separate living room and bedroom. It features a bathroom with shower, balcony with outdoor chairs, flat screen TV, air conditioning and free Wi-Fi. The safe service has an extra cost.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Suite with Balcony (1 Adult)

  Each suite has a separate living room and bedroom. It features a bathroom with shower, balcony with outdoor chairs, flat screen TV, air conditioning and free Wi-Fi. The safe service has an extra cost.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Suite with Balcony

  Each suite has a separate living room and bedroom. It features a bathroom with shower, balcony with outdoor chairs, flat screen TV, air conditioning and free Wi-Fi. The safe service has an extra cost.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Suite with Balcony - High Floor

  Each suite has a separate living room and bedroom. They are located on the last two floors of the building, so it has a nice view. It features a bathroom with shower, balcony with outdoor chairs, flat screen TV, air conditioning and free Wi-Fi. The safe service has an extra cost.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Ulrike (8/5): -
• Eveliin (10/5): -
• Silvia39 (9/5): - La habitación amplia y separación de estancias con puerta Ampliar opciones para comida infantil. Cremas o pures
• Mohammad Albert (7/5): Mäßig, muss nicht nochmal dahin - Personal Lage am dreckigen und lauten Platz, billige Ausstattung
• Valérie (9/5): Très bel établissement, belles prestations, chambre agréable, personnel sympathique, très bon buffet le soir - La chambre spacieuse Le balcon Le spa, salle de sports et piscine L’emplacement Rien
• Gabriel (9/5): - Localización, personal amable, habitaciones cómodas y modernas
• Anastasia (10/5): Génial - Personnel très sympathique, suites confortables, modernes et bien insonorisées. Énormément de choix dans le buffet du matin et du soir. Piscine magnifique, coin spa génial, grande aire de jeu pour les enfants. Nous nous sommes garées chaque soir au parking gratuit juste devant l’hôtel. Super séjour. Rien de négatif, quelques suggestions pour faire encore mieux : - proposer des jus de fruits frais le matin - une cafetière et bouilloire dans la suite peut être
• Israel (8/5): -
• Paweł (10/5): -
• THOMAS (10/5): tout était parfait - Tout / la gentillesse des gens / Tout était parfait Pour un couple , nous n’avons pas eu de lit double malheureusement..2 lits simples accolés..du coup mal dormi à chaque nuit sur 4 jours consécutifs
• Magno (10/5): -
• Annabel (10/5): -
• Tania (10/5): -
• Sophie (9/5): Hôtel au dessus de nos attentes. Une bonne surprise avec la restauration - L’hôtel JS Portocolom était une très bonne surprise. Nous étions 2 adultes et 1 adolescent. L’hôtel de l'extérieur ne semble pas attirant car entouré de rues ( rues calmes et chambres bien insonorisées) De l'intérieur il y a tout le confort , l'espace piscine et bien être est très agréable. Le logement est spacieux et très propre, la literie est très confortable. Le prix est très correct en avril en demi pension. La bonne surprise a été la restauration, le coin restauration est très agréable, le personnel très agréable et nous avons apprécié le choix et la qualité des produits servis. Personnel de ménage très agréable. Merci Le point négatif était la température de la piscine intérieure de l'espace bien être 28°C , plutôt froid pour se relaxer dans un jacuzzi mais cette température semble un standard à Majorque. La restauration était bonne et de qualité par contre il n'y a pas de distributeur d'eau , la bouteille d'eau est payante .
• Manuel jose (8/5): - Les piscines la propreté les repas de bonne qualité et variés Le bruit des bars le soir dommage
• Łukasz (10/5): -
• Romero Garcia (9/5): - El bufet del desayuno
• Alba (10/5): Muy agradecida todo genial - Todo muy sorprendente el personal las habitaciones la comodidad el bufet todo de 10 y el precio genial relacion
• ANA ROSA (10/5): Una muy buena opción - Fue una elección de última hora muy afortunada. Destacar la amabilidad del personal y el desayuno. Todo muy limpio y cuidado. Totalmente recomendable .
• Mertxe (9/5): -
• Louise (9/5): - Nice clean modern rooms. Good selection of food at the buffet for breakfast and dinner. Nice pool area. Sound insulation in the rooms was not great, could hear neighbours from all sides using the bathrooms. Suggest to take ear plugs if you are a light sleeper.
• Annabel (8/5): -
• joana (6/5): -
• Nicolas (9/5): Breve pero muy necesario. Ha sido una estancia corte pero nos hemos sentido muy cómodos - El buffet, Es excelente Los colchones y las camas
• Veronika (6/5): - Jedlo, poloha, vnutorny bazen, posilovna Cigaretovy dym nam pravidelne vchadzal do izby z vedlajsich izieb, odporucili by sme , aby jedna strana izieb bola nefajciarka. V hoteli bolo vela rodin s detmi a toto povazujeme ako velke minus.
• Laura (9/5): -
• Almudena (8/5): Estupenda relación calidad-precio - Limpieza excepcional, habitación amplia y las comidas del buffet bastante aceptables. Personal muy amable. La zona de la piscina muy amplia. Por poner un pero, que en realidad es muy pasable, es que nos dieron un piso bajo y se escuchaban algunos coches pasar por la noche.
• Mabel (9/5): -
• Fredrik (9/5): Excellent. - Fint poolområde, utmärkt frukost och bra middagsbuffé med många alternativ. Mycket trevlig personal som gärna hjälper till. Cykelförråd där man kan låsa fast cyklarna.
• Mara Noelia (9/5): Muy bien - El personal muy atentos , las habitaciones muy cómodas Me gustó poco el bufet , había poca cosa
• valerie (9/5): - L acceuil, les infrastuctures, l emplacement,facilite de se garer
• De (9/5): -
• Gilbert (8/5): -
• Emma (7/5): Good hotel, amazing food - Lovely room and great facilities. Amazing evening meal. Pool was very cold. Sadly some construction work going on outside the property, but I think this will be sorted by the summer
• Serrano Martin (10/5): -
• sandrine (7/5): Bon séjour - L’établissement est neuf, les employés sont sympathiques. L’accès à la piscine interdit est restreint à 12h/15h alors que la piscine extérieure est très froide (16 degrés max), j’avais choisi cet établissement pour la piscine intérieure pour cette époque avec les enfants…
• Laura (8/5): - La localización, la comodidad de la habitación y la zona exterior de piscinas con zonas de juego. El spa, el agua estaba fria, el baño turco averiado, cuando llegamos nos informan que el acceso al spa con niños es de 12 a 15, justo a la hora de comer. Deberian informar de esa limitación, porque ya que vamos con niños, deberiamos saberlo antes. Pero en general ja estado bien.
• Joseo Antoni (10/5): -
• Turro (9/5): Estupendo - Hotel totalmente reformado. Espacio exterior cuidado, habitaciones cómodas y entorno excelente. Personal muy amable y la comida muy buena y variada. Todo genial
• Paula (10/5): -
• Juan Francisco (8/5): - La comida
• Janine (9/5): -
• Anna (6/5): -
• myriam (8/5): Parfait - La chambre est très grande et le lit extrêmement confortable
• Elodie (8/5): Confortable et calme - Hôtel récent, bien décoré avec de beaux équipements, jeux, piscine, spa et bar avec spectacles. Personnel agréable, restauration correcte et variée. Chambre moderne, joliment décorée et confortable. Salle de bain pratique et douche avec super pression. Hôtel au calme car Portocolom est 1 village de pêcheurs. Peu de vie nocturne. Bien placé pour visiter les plages du sud. Chambre 1 peu petite pour 1 couple et 1 enfant quand le lit du salon est déplié mais pour 2 nuits ce n’est pas embêtant.
• Georg (7/5): - Sehr ordentliches Gebäude, gute Qualität und Ausstattung Ein Hotel für Familien , viele Kinder
• Christoph (8/5): Erwartungen erfüllt ! - Lage, Zimmer, Halbpension, Sauberkeit Sehr viele Familien mit Kindern
• Laia (10/5): - Servicios del hotel Por decir algo, más variedad en el bufet, sobre todo la falta de alternativas saludables
• Marina (8/5): -
• Martin (8/5): -
• Lilia Andrea (2/5): - El desayuno
• Dacil (10/5): - Excelente
• Andres (7/5): - Si
• Mónica (8/5): Genial para desconectar del día a día - La comida muy buena, el personal muy amable las camas muy cómodas y ubicación muy bonita. Las habitaciones un poco pequeñas aunque muy completas y que en el cuarto de baño el portarollos del papel higiénico está muy pegado al wc.
• Sonja (9/5): -
• Ana (10/5): Espectacular - Nos ha gustado todo en general, no podemos poner un fallo a nada. Comida inmejorable, trato del personal impresionante, y las habitaciones limpias y super bonitas. No hay nada que no me haya gustado, simplemente espectacular
• Ana (9/5): - Micul dejun, locatia Nu am comentarii
• didier (9/5): - Nous avons passé un super séjour,un bel hôtel, très calme,très bien situé et parking tout autour de l'hôtel. Piscine et spa très agréable .Très bonne literie. Une prestation de qualité autant de la partie hôtel que du restaurant Tous les employés ont le sourire Petit déjeuner fabuleux .Dîner très complet. Je recommande cet hôtel !
• Peter (10/5): - Unterkunft war super alles Besten aber die Überraschung war die Buchung des Mietautos über booking! Enterprise! Doppelt so teuer wie Angeboten ! Total nicht überschaubar! Gebühren Gebühren Gebühren !
• Mohammed (8/5): - Animation familiale le soir Piscines propres Activités pour enfant Accès Spa TROP CHER en haute saison Nourriture moyenne
• Christopher (9/5): Super Familienhotel mit großem Pool, geräumigen Zimmern, gutem Service und guter Lage - Das Zimmer war groß und geräumig. Man konnte es durch eine Zwischentür abtrennen, was für uns sehr hilfreich war, da unsere kleine Tochter schon früh schlafen konnte und wir im Schlafzimmer noch mit Licht lesen konnten. Das Essen war vielfältig, allerdings qualitativ nicht so hochwertig wie gehofft. Auch beim Frühstücksbuffett wurde eine vielfältige Auswahl angeboten. Die Entfernung zum nächstgelegenen Strand war auch super (ca. 750m). Der Vorplatz des Hotels mit ein paar Bars und Cafés war ebenfalls einladend. Das Animationsprogramm für die Kids und der Spielplatz in Poolnähe haben wir als sehr angenehm empfunden! Die Hektik beim Essen hat uns gestört. Das ist weniger eine Kritik an dem Hotel, mehr daran, dass viele Kinder dort sind und damit auch viel Betrieb während der Essenszeiten herrscht.
• Laura (8/5): -
• Carrasco Serrano (10/5): -
• Steffania (8/5): - Si Bien
• Rocio (8/5): - Las instalaciones El trato del personal El olor que tenía la cuna de viaje, tenía olor a cerrado
• Rosselló Garcia (9/5): -
• RachelYang (7/5): 自行更改我們的住房，未事先告知，也未有補償措施 - 1.到了飯店，被飯店告知因房間出問題，將我們的訂房改至JS Cape Colom - Adults Only ，未事先告知讓人感覺不受尊重 2.我們自行開車前往，附近非常難停車 3.JS Cape Colom - Adults Only 的房間設施很老舊，冷氣也不涼，隔音更是差，雖然緊鄰海邊，但一整個晚上睡不好。
• Kathleen (8/5): Super - Très bon établissement pour une famille avec des enfants Activités pour eux, le buffet est bon et varié Petit déjeuner au top
• Daman (10/5): Fantastic family hotel in a brilliant location - Great pool, great staff, v clean. Room cleaned everyday Nothing
• Rodríguez penalver (9/5): Todo bien - Muy bueno el personal maravilloso todo estuvo ok No tenía agua potable y te la vendían muy cara creo que es algo que deben mejorar otra cosa teníamos que pagar por un calentador de agua para la leche de nuestro hijo es algo que creo que muchos hoteles tienen grattis
• Megan (10/5): Absolutely brilliant holiday for littles! - Lovely size - not too big or too busy which is ideal for a family with real little ones (3y/o and 7mo). Pool ideal size for our family and the spa really was tranquil and a haven for those 5 minutes of peace when you can steal them. Food was fantastic - lots of choice. Hotel was exceptionally clean and well maintained. Staff mega friendly and accommodating, very professional and maybe the best assets that the hotel has. 10 minute walk to the beach which is a lovely beach. Sleepy little port with modest square out front which again ideal for little ones s they can run around without any worries of somewhere busier. No kettle in the room but we did take a travel kettle knowing this from other reviews, but if this was included this would be a simple fix and I’d struggle to think of what I didn’t like. Rooms lack a view but to be honest that wouldn’t stop me coming back. You can’t change its location but if you’re putting kids to sleep at reasonable hour and you’re relying on a peaceful outlook after the bedtime madness to retreat to, bare this in mind, but I must stress that this should not put you off staying here.
• Cristina (8/5): -
• Bianca (10/5): Perfekt, wir kommen wieder. - Sehr nettes Personal und gute Lage. Der Pool ist für die Kinder ein Highlight. Tolle Anlage für Familien mit Kindern. Alles schick
• Gianluca (8/5): -
• Kateřina (9/5): -
• Ionut (9/5): Superb -
• Bruno (9/5): Superb -
• Zarac91 (9/5): Superb - Rooms very clean and comfortable. For half board the food was of good quality and was tasty, chefs all very nice. Kids entertainer was very friendly and amazing with our daughter.
• Lorna (10/5): Exceptional - Very clean,
• Denisa (2/5): Very poor - Low quality food
• Santiago (10/5): Great hotel for families - The staff, the price, the activities schedule Kids pool. It was too wild for small kids. The big bucket at the top was little bit dangerous for small kids.
• Richard (9/5): Amazing place to stay! - Very nice modern hotel with a wide range of facilities Pool could stay open at least until 9PM
• Matt (4/5): Disappointing - Nice swimming pool. Front desk staff were nice. Free street parking. Nice pizza restaurant outside the hotel. Good gym for a hotel of this price. Room was uncomfortable throughout stay as air conditioning in room does not work (room was at 28 degrees in the middle of May). When we asked the front desk, they advised air conditioning is controlled centrally based on the outside temperature and nothing could be done about it except opening balcony doors (which didn't work all that well and wasn't possible at night due to other room/road noise). Wi-fi poor throughout property and practically non-existent in Room 210. Dirty plates at breakfast each morning. Bed was two single beds pushed together. Lack of water refill stations around hotel (disappointing given the room temperature situation mentioned above). Credit card details were written down upon check-in in event we purchased drinks during our stay rather than taking a payment via a machine which would be more secure.
• Francesca (8/5): Very good, clean and comfortable hotel, good value for money. - The hotel is clean and comfortable. The staff were incredibly helpful, particularly as there were eight of us travelling with bikes. The rooms were functional and spacious, but felt quite spartan. The overall appearance of the hotel (block concrete) made it feel a functional, rather than luxiourious. The breakfast was very good, although the variety not as great as elsewhere. Overall a good hotel and good value for money. The overall concrete look of the hotel and the internal landings made it feel quite austere.
• John (9/5): Superb - Freshly renovated good location lovely staff
• Franck (8/5): Very good -
• Rafał (9/5): Superb -
• Arnett (2/5): It was not enjoyable - The room was decent Staff were so rude and unhelpful. We asked at the front desk for extra blankets and they kept questioning how many people were in our room. It was only 2. The front desk person said “why do you need extra blankets, the room is set up for 2”. Why does that matter? We also asked for extra toilet paper and they did not bring it to the room. We had to call again. The staff was giving us such a hard time and made the stay unenjoyable.
• Ira (8/5): Very good - The restaurant has improved since we last stayed there 2 years ago, though we still wish they'd invest in a better coffee machine and serve FRESH juices (not from a machine)! There was a bit of rain which promptly caused the pool restaurant to close early that day meaning no food was available until dinner in the restaurant!
• Kornélia (5/5): Passable - the staff at the breakfast especially worn out rooms - flooring and furniture should be replaced
• Konrád (10/5): Exceptional -
• Adriana (10/5): Exceptional -
• María (5/5): Passable -
• Shaikha (10/5): Exceptional - The hotel was very good, with a beautiful gym and swimming pool. Noel the barkeeper is the best. He’s always happy and smiling. Thank you for the good service!
• L (4/5): Disappointing - Lots of kids so great for families not so much for couples anting a relaxing vacation, at times Infelt like I was in a daycare. The front desk staff was fine, but there was one older German woman who was rude. There was also a bug in our room, the room had a musty smell and the sheets were not properly fitted. The staff elevators were slow and small. I liked the pool and the spa pool but the main pool was filled with boisterous children. The food was ok. All in all this felt more like 3 star than a 4 star hotel. We won’t be staying here again.
• Mv (1/5): Small rooms, beds not so comfortable if you are a couple. - The Staff and management was absolutely nr 1 From Reception and restaurant was the best service you can get, The prices was over the value. The rooms are very small, impossible to walk there is no space. The location central but the beach is pretty foraway. Thanks the management we could change our room and get better accommodation. The mt of the rooms are not realistic, we reserved a room that suppose to be 30 mt but it wasn't the reality and true. The size room. The location is to foraway from the beach. There is not a proparly entrainment. The Spa water of swimming pool was dirty and should hava be replaced, i could see something yeallow in the water and for that reason we stopped to rake a spa in the next days cause no one take care of it or change the water. The breakfast was ok but the omelette staff was very unpleasant. I believe he could be more kind and smile 😃 you are working in hotel where usally guests arrive for have a holiday and enjoy the time. It's not nice to see a worker that is doing his job and giving the message that he doesn't like what he do.
• Lluch (9/5): Superb - The room was nice, with a big bed and a separated area for the sofa and tv. Also, a balcony with table and chairs and the room was ready with a crib for our daughter. The pool area was amazing, so worth it if you travel with kids. In my opinion, the restaurant closes too early considering that most people staying there on holiday.
• Ema (9/5): Superb -
• Sujata (8/5): Fulfilling - Cleanliness Breakfast and dinner can be improved
• Eva (9/5): A nice surprise for a fair price - Gutes Essen!

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