GRAND RIEVERA SUiTES

Location: Grand Riviera Suites, Manila, ph

Star Rating: 8.1 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Wheelchair accessible
• Lower bathroom sink
• Public Bath
• Emergency cord in bathroom
• Outdoor furniture
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Fitness facilities (surcharge)
• Spa tub (surcharge)
• Internet access
• Games
• Housekeeping on request
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys
• Bulk dispenser for toiletries

Rooms Available

• Apartment

  This apartment's standout feature is the pool with a view. The air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The apartment's kitchen is available for cooking and storing food. Rooms on the upper floors are reachable by elevator. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Desk
  • Toilet
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Baby safety gates
  • Infinity pool
  • Plunge pool
  • Pool towels
  • Pool cover
  • Trash cans
  • Body soap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Family Suite

  The pool with a view is the standout feature of this suite. The spacious suite has 2 bedrooms and 1 bathroom with a walk-in shower and free toiletries. The suite's kitchen is available for cooking and storing food. This suite is air-conditioned and features a dining area, a wardrobe and sea views. The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Kitchen
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Computer
  • Cleaning products
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Baby safety gates
  • Infinity pool
  • Plunge pool
  • Pool towels
  • Pool cover
  • Trash cans
  • Body soap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Free gym access
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Jyndette (10/5): - We had planned a packed itinerary, but one afternoon we decided to take a break and relax in the unit. It turned out to be one of the most enjoyable parts of our trip. The room was comfortable and surprisingly peaceful.
• Eilleen (10/5): - My partner and I only planned to stay for two nights, but we ended up wishing we had booked longer. The unit was comfortable, and the location made exploring the city very easy.
• James (1/5): Last time - The fact it had a kitchen Check in process is ridiculous. I’ve never had to go to a different floor to wait for a check in. Room was tiny
• Glenn (3/5): Lowest rating I have ever submitted; it was terrible. - Location Old stained towels, no receipt for security deposit - had to give up an ID instead, unprofessional staff, dingy room, only two flat pillows, and more.
• Emily (10/5): - We arrived during heavy rain and were worried about getting inside quickly, but the process was easier than expected. Security staff were polite and the host responded immediately when we had a question. Very reassuring experience overall.
• Judd (10/5): - The overall stay was smooth and enjoyable. The apartment had everything we needed. It might help to label a few switches for easier use, but nothing major.
• Jodel (10/5): -
• Marites (10/5): - We had a good experience staying here. The location was practical and the unit was clean. The only thing is the sofa could be a bit firmer, but it was still fine.
• Mehdi (10/5): - We had a smooth and comfortable stay overall. The unit was clean and easy to use. The only minor thing is that the curtains could block a bit more light in the morning, but it wasn’t a big issue
• Cynthia (10/5): - The location was very convenient and the unit had everything we needed. Check-in was smooth and hassle-free. It would be even better if there were a few more kitchen utensils, but overall we were satisfied.
• Cynthia (10/5): - The location worked very well for our trip. We could easily access nearby areas and didn’t have to spend too much time traveling. The stay was convenient and comfortable
• Liza (10/5): - We had no problems during our stay and everything worked as expected.
• Francesco (10/5): - The unit was well-maintained and very clean when we arrived, which we really appreciated.
• Markus (10/5): - The apartment was comfortable and easy to settle into, making our stay very pleasant from the start
• Anselmo (9/5): Good & satisfactory - Value for money. Bery comfortable & clean. Wifi problem in my last night. Network problem.
• Blossom (10/5): - A very pleasant stay overall — comfortable, convenient, and easy to recommend
• Philippe (10/5): - The apartment was very welcoming and comfortable, making it easy for us to relax after traveling
• Ludiver (10/5): - The host communicated clearly and ensured we had all the details we needed before arriving.
• Mark (8/5): - Great location. Great communication with the owner . The room was small but functional. It suited our purpose for one night stop over stay. Bed was basic but fine for a one night stay.
• Jason (9/5): -
• Wellard (4/5): -
• 中村 (10/5): - The overall experience was smooth and reliable, exactly what we were hoping for
• Thierry (8/5): -
• calais (6/5): - Ce n'est pas trop cher. Ce n'est pas un hôtel. Il n'y a donc pas de service hôtelier : pas de savon par exemple, pas de possibilité de garder un bagage après la location. . Pas de communication du propriétaire sur une piscine une salle de sport situées au 8ème étage. Il faut absolument avoir une connexion internet pour donner à l'accueil des informations indispensables stockées dans l'appli booking, sinon l'employée de l'immeuble n'a pas connaissance de votre réservation. Le lit n'est pas confortable.
• Savio (10/5): - We had a very smooth experience from booking to departure. Everything went exactly as planned
• Michael (10/5): - We enjoyed how clean and organized the building’s amenities were. Everything felt well-maintained.
• Karen (10/5): The host was very responsive - The kitchen came with all the basics we needed, including clean pots, pans, and utensils. Very handy for cooking simple meals.
• Moesha Hope (4/5): -
• Chessa (2/5): Worst - The service is poor, and the maids who assist us has attitude.
• Roselin (3/5): It was pleasant but not cozy - No breakfast Lack of kitchen utensil, bed is noise, no tv, no wifi, but its ok aircon working good,
• Daniel John (10/5): We enjoyed having a small but functional kitchenette - The host kept everything well-organized and provided all essential info ahead of time. It made our arrival seamless and stress-free.
• Julie (10/5): The building’s lobby was clean and welcoming - We appreciated the comfortable sofa, which was perfect for relaxing after a full day touring the city
• Sandrea (10/5): - GRS feels like an oasis in the city. Balcony view at night with city lights was magical. Laundry and massage spa nearby made it very convenient.
• REO (10/5): property location easy access to nearby shopping and food outlets ; good property & room security - Very short walking distance to Robinson Place Mall. There is a local bar just in front, open 3pm daily and daily performances from local bands.
• Elna (10/5): Very good - Love the design, clean and comfortable Overlooking Manila bay mesmerizing view
• Mildred (10/5): Public transportation was very accessible. We easily got a Grab ride from the lobby entrance each ti - The apartment smelled fresh and clean upon arrival. Towels and sheets were crisp and newly washed. Definitely well-prepared.
• Benjamin (10/5): - The unit was clean and fresh upon arrival, exactly what we hoped for after traveling
• LUCA (10/5): - The room temperature stayed comfortable even during the hottest part of the day.
• Alexander (10/5): - The unit was easy to find and access, which made our arrival very convenient after a long flight.
• Siti (10/5): - The apartment was very comfortable and had everything we needed for a relaxing stay. We felt at home right away.
• Benjamin (10/5): - The host was proactive and shared useful reminders during our stay, which we found very helpful
• Gayle Evangeline (5/5): Sooo sooo - Near US EMBASSY. No tv, no rugs so you need to tell them. With utensils but no soap for the dishes. Mattress and sheets not nice. We are so annoyed because first, the staff/host knocked the door so loud just to ask the confirmation number with pin when in fact we already gave the confirmation number at the front desk when we checked in. The second time she did knocked again so hard and loud, it was almost 11pm and we’re already sleeping just to ask us what time are we going to check out! Very insensitive staff/host.
• Leonid (5/5): - Good location. Unfortunately, the studio does not have 1 double bed and 1 single bed as in description, but only 1 small double bed, not suitable for 2 Independent persons. I had to book another room unfortunately.
• Lornalin (10/5): - We appreciated the calm environment inside the building. It felt organized and well-managed.
• Rafael (10/5): We appreciated the smooth coordination with the host - The unit felt well cared for, with everything in good condition and clearly maintained regularly.
• Lolita (10/5): The unit had a peaceful atmosphere - The host made everything easy, from booking to check-out. Communication was fast and always helpful
• James (6/5): Just So So - Location Toilet
• Jason (10/5): -
• Terry (10/5): The air-conditioning cooled the room evenly - The water heater worked perfectly and consistently, which made showers very enjoyable
• Jenn (10/5): -
• Linaban (1/5): not good - very disappointed.
• Meljay Sunshine (10/5): Everything about my stay went perfectly. -
• Julie Fe (10/5): -
• Francis (10/5): I was most satisfied with the superb cleanliness of the room and the serene view. -
• Josex5 (9/5): - The location ia perfect, the staff amazing.
• Aradanas (9/5): -
• Arce (10/5): - The host prepared everything in advance — check-in details, Wi-Fi password, even local tips. It felt very organized
• Eileen (7/5): - Close to the embassy .near ocean park and luneta park It's very high building. And traffic
• Julie (10/5): - Maintenance of the building is impressive. Hallways were clean, elevators polished, and even the garbage disposal area was tidy. Very professional management
• Bragado (10/5): - The check-out process was just as easy as check-in. No stress, no delays — everything was well-organized. Perfect for travelers on a tight schedule.
• Pierre (9/5): - Room clean and fonctional Also good facilities (swimming pool and gym room)
• Enrique (10/5): Very satisfied - Very nice staff,clean facilities and very convenient to places like us embassy,lots of nearby stores shops Needs some additional extra pillow and toiletries
• Kevin (2/5): A terrible hotel - Nothing Terrible service Took to long to check in waited for a long time
• Kevin (10/5): Amazing -
• Garland (10/5): Pleasant stay if the receptionist and guards were nice . - Location, how helpful Lisa the host was and the property itself was great. The head of the security team was also very helpful in helping us with our transport to the airport. Without him the on duty security for the building was very unwilling ti help .
• Alexanne (10/5): Exceptional -
• Alexanne (10/5): Exceptional -
• Diana (6/5): Pleasant -
• Baby (10/5): Exceptional -
• Joyce (7/5): Good -
• Lynette (10/5): Exceptional - We had a great comfortable stay! Highly recommend!
• Lynette (10/5): Exceptional - The room, location and staff were great
• Michelle (10/5): Exceptional - Beautiful nicely maintained hotel with location a bit far from busy High Street area
• Brendalyn (1/5): DESK INFORMATION PERSONNEL POOR CUSTOMER SERVICE/UNCOOPERATIVE HOST - NOTHING.. We were not able to check-in at Grand Riviera Suites coz as per information desk officer, my paid booking was not among those on record as per verification despite the fact that I presented to them Grand riviera Suites confirmation and notice of successful payment. Information personnel are useless, they are doing nothing coz according to them, they just depend on the forwarded records from different hosts/tenants, so to speak. We've been waiting so long and the bottom line is "NO ACTION" taken. This is the first taime that I got dismayed and really get out of my skin...I decided to transfer to another hotel because my two senior citizens had been standing since we arrived at the hotel..I called this contact number 09560292733. At first, it keeps on ringing but I got no answer. The second, third, fourth time I called, cannot be reached. I texted and informed to call regarding my booking last Feb 19 but to no avail. I hope this is not a SCAM.... With this, i will file a dispute/refund regarding my booking .
• John (2/5): Not recommending - No towels, nobody answering at front desk. Poor communication. Not a Hotel. Not recommended.
• Jotham (1/5): Poor. Host is not responsive to requests - Close to US embassy So many cockroach inside the room. The room ad says there’s a washing machine but there is none in the actual room we got.
• Leonardo (9/5): Superb - Location is close to where I'm going

Photos