Casa Pardo

Location: 847 Avenida Pardo Paseo de los Héroes, Cusco, pe

Star Rating: 8.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 11:00 AM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Luggage storage
• Tour desk
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Japanese garden
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Double Room

  This air-conditioned double room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as an outdoor dining area. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• King Room

  This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as an outdoor dining area. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Queen Room

  This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a patio. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

Guest Reviews

• Carlos (3/5): Not that for what you pay - Clean Not hot water in the morning!!!
• Rodrigo Martín (10/5): - La ubicación es muy buena, el desayuno muy rico y la atención y limpieza del personal excelente. Las almohadas no eran las mejores, pero zafaban.
• Jeffrey (7/5): - De ligging , op 10min lopen van het centrum Geluidsocerlast in de avond van de muziek van de omliggende barretjes , heel de week soor tot savonds laat
• Jeffrey (7/5): - Schone kamer een goede douche Erg gehorig , vooral na 23uur hoor je de muziek van de barretjes uit de omgeving tot 5uur snachts en in het weekend tot nog later
• Giovanna (9/5): - Atención, amabilidad..tener un hervidor en la habitación La bulla de los carros..para poder dormir.
• Marcos Antonio (5/5): Boa localização e estrutura; porém, cobra taxa adicional injustificada. - Boa localização e boa estrutura de quarto; porém, Cusco é muito fria à noite, e o aparelho utilizado para aquecer o quarto parece ter baixa potência e não consegue deixar o ambiente devidamente aquecido . A hospedagem me cobrou uma taxa adicional superior a 10% sobre o valor de cada diária mesmo eu pagamento em moeda local( em espécie). Ficamos hospedados em outras estadias durante os dias em Cusco, e nenhuma outra hospedagem de Cusco cobrou essa taxa. As informações que constam no Booking ao se concluir uma reserva para hospedagens em Cusco é que poderia haver a cobrança de um imposto local para cidadãos Peruanos; o que não era nosso caso( turistas brasileiros). Então, me parece que a Casa Pardo está cobrando uma taxa injustificada.
• Kathleen (6/5): - They allowed us late check out since we missed our flight Mold all over the ceiling in the bathroom, no hot water, toilet didn't flush
• Bella (10/5): - Super friendly staff & great location!
• Griso (10/5): - Excelente
• Frank (8/5): -
• m (7/5): -
• Iria (10/5): I really like the location, it was a 3 min walk to the Machu Pichu transport, bed was super comfortable, they also offer - Very easy to find, staff was super nice and helpful even though you had to leave at 3am or check out in the middle of the night
• Kim (1/5): Stayed 4 days and never had a flushing toilet or hot water - The pillows were great. The breakfast was tasty. The lobby is well decorated. The location is good and near important landmarks. It's on the second floor. The coffee and tea were appreciated. The dishes were clean. I was there for four days without a functioning toilet or hot water in my room. I reported this 1-2x/day and was told multiple times that "someone would be there in 5 minutes." I was literally begging for a working toilet or a new room, but no one came to look at it until days into the stay, and even then it was not fixed, he just jiggled the handle, shrugged, and left. Each time I left the hotel for the day, I was told it would be working when I got back. The staff couldn't be bothered; no one ever fixed it. A few hours before checkout, after 3 days, I was offered a new room. A working toilet is quite literally the bare minimum and they refused to provide that. There was no hot water ever during my stay; they also refused to fix that.
• Harvey (10/5): -
• Ruben Ernesto (9/5): - Muy Bueno .
• Camila (8/5): - Quarto confortável, equipe atenciosa e pronta para ajudar em nossas demandas. Hotel bem localizado, próximo das principais avenidas, mas já distante o suficiente para fugir de preços altos dos locais mais turísticos. O café da manhã não agradou, pois tínhamos que escolher 1 só opção por pessoa. Não era buffet, e a restrição no pedido nos deixava com pouca opção de itens para o café.
• yandira (10/5): Muy buena experiencia - Me gustó mucho la amabilidad de atención cordialidad y sobre todo la habitación amplia ventilada y cómoda Todo me encantó
• Salinas (9/5): - Las instalaciones , el desayuno excelente Me cambiaron de ubicación, la señorita de recepción al salie terrible , una falta de respeto sacar conclusiones antes de preguntar.
• Eleanor (9/5): -
• Ana (8/5): Buena experiencia - La limpieza de la habitación y la amabilidad del personal. Nos prepararon refrigerios para llevar a las excursiones durante toda la estancia ya que salíamos antes de que empezase el desayuno. La cama era bastante pequeña para dos personas
• Thomas Gerton (10/5): -
• Consuelo (10/5): - La tranquilidad y amabilidad del personal.
• Johanna (9/5): Buen lugar para hospedarse - Todo bien Nada
• Mario (8/5): Recomendable - Tranquilidad del lugar, amabilidad del personal y cercanía al Centro.
• Merja (6/5): - Siisti huone, hyvä sijainti. Illalla tullessamme henkilökunnalla ei ollut englanninkielen taitoa. Vessa ei vetänyt kunnolla.
• Mary (10/5): - Everything! Friendly staff! I had a horrible night at another hotel and booked this place at the last minute. I showed up exhausted and early. They not only let me check-in early but actually upgraded me because he said they said they had the room available. Comfortable beds! Fantastic breakfast, you get to choose from a menu and it includes fresh juice and coffee. Nothing
• yoshiaki (8/5): - オーナーさんがとても親切丁寧で私の悩みを解決してくださり安心して泊まれました。 トイレが日本と違った。
• Connor (10/5): -
• Manuel A. (7/5): -
• yoshiaki (8/5): - スタッフさんは、親切丁寧で応対していただき最高です。何事も前向きで信頼できるホテルです。
• Astrid (9/5): -
• Lucia (10/5): -
• Laura (5/5): Je ne conseillerai pas cet endroit - L’emplacement Le service était absent, malgré ma demande de petit déjeuner à emporter je ne l’ai jamais eu. La chambre était froide
• istar (10/5): - El sitio muy tranquilo y a un paseo del centro. El personal nos trató genial. Muy atentos y profesionales en todo momento. Todo estuvo genial.
• Andrea (10/5): - Lovely hotel in great location, in walking distance to qorikancha and plaza mayor de cusco. The staff were very kind, the breakfast was very nutricious. It was also very easy to call uber and for the tour van to pick us up, since the hotel is located in a wider street which is not that busy. Nothing
• Andrea (10/5): -
• Luz Cvila (8/5): -
• Maria (10/5): -
• Danitza (10/5): - Todo limpio y buen servicio de su personal
• Maria (10/5): - Hotel położony blisko centrum. Personel bardzo miły i uprzejmy.
• Romain (10/5): Superbe - Emplacement proche du centre ,lit confortable , grande chambre et très propre Le personnel est adorable au petit soins et on toujours répondu à nos demandes Rien tout était parfait
• Lesly (9/5): - Todo bien, ubicación perfecta cerca a la plaza
• Carolina (6/5): - The staff were very helpful and friendly and the room was very nice with a very good shower. Very close to the station and some nice restaurants. There was very loud music from nearby Friday-Sunday making it impossible to sleep all night as it only seemed to end around 5am. We got a room just was just off the reception which was also very annoying as we heard people coming in and out and it also gave an impression they could hear us.
• Daniela (10/5): - Cama cómoda, aire, tele con Netflix y demás servicios , no llegábamos a los desayunos pero nos dejaron un box para poder llevarnos !!!! Excelente todo muchas gracias !!!!
• lia (9/5): -
• Maria do Carmo (6/5): Razoável - O quarto era confortável e o ambiente era bem limpo. Não gostei da pressão que recebi para efetuar o pagamento da estadia em dinheiro. Eu não queria ficar andando sozinha, em um cidade desconhecida, com uma soma muito grande de dinheiro. Ele chegou a sugerir que fizesse uma manobra para acertamos os valores por fora do Booking, o que não concordei. Como eu decidi pagar com cartão, ele aplicou uma taxa que não achei justa, mas, estando sozinha, não quis discutir e paguei. O café da manhã é razoável. O estabelecimento está mais para pousada do que para hotel. Mas quando fiz a busca no Booking eu cliquei para aparecer somente hotel. Vocês do Booking precisam melhorar esta busca.
• Jose Luis (9/5): Perfecto - El colchón era perfecto para mí que tengo problemas de espalda, todo muy limpio y además nos guardaron el equipaje sin cobrar , todo perfecto Nada
• Marisol (9/5): -
• Liette (8/5): It was great. I recommend it. - Cute, bed was huge, close to centre of town. I was a little cold.
• Dalila (7/5): - Amazing breakfast! Bathroom
• Maksim (9/5): - Very cosy, nice breakfast
• Agustin Leonardo (8/5): -
• Marcel (8/5): -
• María (10/5): - Nos cuidaron las maletas dos días tras nuestro trekking Salkantay. La habitación era grande y muy comoda
• José Luiz de Camargo (10/5): -
• Leo (8/5): -
• Graciela (10/5): Fantástico. Cómodo para viajeros!! Muy bien ubicado y lo mejor que tiene es la atención. Son súper súper amables! - Sencilla pero con todo lo necesario. Mejoraría un poquito el toilette, no tenía ventilación.
• Bruna (10/5): -
• Sébastien (7/5): -
• Jennifer (1/5): - Très arrangeant pour venir nous chercher à l'aéroport même après les heures de check-in renseignées sur le site. Mise à disposition d'une voiture (moyennant paiement 35 soles) pour venir nous chercher à l'aéroport. Pas avoir accès à l'eau chaude sauf si la demande à été faite au préalable à l'accueil. Les murs sont fins donc on entend tout ce qu'il se passe. Pas de vraie sécurité pour fermer la porte ( il serait préférable d'avoir une double sécurité)
• Inga (10/5): -
• Paula (10/5): -
• Dieniffer (7/5): - O quarto é bem limpo e organizado, fica poucas quadras da plaza de armas, o café da manhã foi muito bom e te dão um lanche para levar se tiver que sair muito cedo para tour, tem que pedir. O atendimento de uma recepcionista especificamente deixou muito a desejar, mais de uma vez quando interfonamos para entrar no hotel, já que quando saímos precisamos que alguem abra para entrar, ela não abriu e precisou de interferência de outros funcionários para conseguirmos entrar, uma vez precisei ligar no telefone disponível no Booking e outro funcionário que não parecia estar em expediente atendeu e pediu para que ela abrisse, sem falar de não responder bom dia/tarde noite e sempre pular para parte do que horas vocês vão fazer o check out.. mas era apenas uma funcionária, os demais eram simpáticos e educados.
• André Gustavo Ubinski (10/5): - Hotel pequeno, ambiente familiar. Equipe extremamente atenciosa e simpática. Recomendo muito. Tivemos problemas com outro hotel e eles prontamente nos ajudaram com estadia e transporte.
• walter (9/5): - La qualité de la chambre et l'amabilité du personnel Le prix un peu élevé
• Teresa (10/5): Exceptional -
• Raj (2/5): OVER-PRICED AND WAS CHEATED. GREAT LOCATION THOUGH - Location. It is close to the main square and major tourist spots. 1. Over charged. Spoke to the owner Boris, and explained that the immigration officer said that the 18% tax DOES NOT apply to tourist. Yet he was adamant to charge. I show writeups to this but kept referring to Booking.com that actually separate the 18% from the actual amount. In the end he refused to meet me to discuss and left it to his staff who spoke no English. So had to agree to pay the 18% As for the payment, do be careful to pay in local currency. Even the credit card (which has a 5% charge) is in SOL.
• Bento (9/5): Superb -
• Grace (10/5): Thank you Casa Pardo!!!! - Wonderful stay at Casa Pardo! Great location, in close walking distance to the main square. Staff were so friendly and accommodating! Breakfasts were tasty, room was clean and comfortable. Couldn’t have asked for anything more from this stay! Definitely recommend, thank you Casa Pardo!!!:) Nothing. Great stay!
• Veronica (8/5): Very good -
• Ilias (9/5): Nice small hotel in a quiet Cusco neighbourhood - Nice hotel a bit outside Cusco center in a quiet neighbourhood. Staff was very accomodating and helpful, room was spacious and clean. In less than 10 minutes walk you re in Cusco's main plaza, there's a supermarket 5 minutes walk and many eateries all around. Area was very safe even at dawn, waiting for tourist buses pick ups. There's always someone at the reception 24/7. Wifi was slow with many disconnections. A second lamp on the bedside table would be great as there were only ceiling spotlights as room lighting.
• Wanyue (9/5): Superb - It’s a great place to recharge before continuing your journey. While there was a damp smell at times, the overall experience was still well worth the money.
• Wanyue (8/5): Very good -
• Kunduz (10/5): Excellent - Great value for the price! A small, charming hotel with everything you need. I felt very safe as a solo traveler. Boris was super attentive and helpful. And the breakfast—way better than expected for what I paid! Nothing really.
• Andrea (10/5): Very nice and quiet. - Very nice double room, spotless clean and comfortable bed. Well equipped, hot shower. Friendly staff and delicious breakfast.
• Thomas (10/5): Exceptional -
• Shelley (9/5): Brilliant property for price paid. - staff were friendly and used google translate if any barriers. checkin was welcomed even though i was quite late. they lock the front door which is comforting for security. tv hot shower clean room warm greeting on whatsapp before arriving. These aren’t dislikes just FYIs: I saw some comments about mould. Yes there is some mould in the bathroom but how much are you paying for the property. The location isn’t the nicest but again close enough to main squares so not a problem once you get your bearings. Yes it appeared a staff member was asleep in the reception area but i think this is because of the locked door and people coming/going all hours so it’s for us really. like i said not complaints i was very happy with my stay even spent a day in bed because i was exhausted lol.
• Jonathan (10/5): Exceptional - We had a wonderful time at Casa Pardo! The female receptionists were friendly and super helpful, offering great tips on things to do in Cusco. What We Loved: Location: Just a short walk to the main attractions like the Plaza de Armas—perfect for sightseeing. Staff: The receptionists were warm and attentive, making us feel right at home. Room: Comfortable, clean, and ideal for a short stay. Value: Great price for the location and service. Flexibility: We could check in early and even leave our luggage after check-out, which was really convenient. Wi-Fi: The Wi-Fi was a bit unreliable, which was a bit frustrating at times.
• Jacob (10/5): Exceptional -
• Andrea (9/5): Superb - It was a stylish, well equipped room: we had AC and electric kettle. Nice fresh local breakfast, vegan option also available, they also packed when we had early morning hikes. Some receptionists didn’t speak English, which made communication a lot harder
• David (5/5): We were not given enough towels - The hotel was fairly modern and a reasonable price. They only gave us 1 towel for 2 and when I asked for a second they said there were no more. I had to use my partner’s wet used towel after my shower. Very unprofessional.
• Hernandez (10/5): Exceptional -
• Mark (3/5): Bathroom full of mold - Sadly I can’t understand the good ratings. The bathroom was completely full of mold. The water in the shower was just enough for one person. So if two person want to shower you have to wait in between. The night was loud and noisy due to a club close to the apartment. The area is farther away from the Center than all the other places (we stayed two times in Cusco). The only good things were the breakfast and the staff, that tried to be really nice but couldn’t fix the problems.
• Chris (9/5): Superb - Had a great stay at Casa Pardo. Even though we slept there only one night we were allowed to stow our bags there for a couple of nights whilst we visited Machu Picchu. When we picked up our bags they were also kind enough to book us a cab to the airport.
• Amelie (10/5): Exceptional - Close to downtown and the train bi modal. Very confortable beds. Very nice breakfast. The hallway can be a bit noisy but it was overall calm. Friendly staff. Would recommand.
• Darrell (8/5): The staff was friendly and we enjoyed our stay. They flexed and served us breakfast earlier than normal so we could cat - The location was very good for us. Close to the Inca-rail bus station and not far from the airport. The rooms were generally very clean but room for some clean in the bathroom. Start of some mildew growth.
• Jorge (10/5): Exceptional - La excelente atención
• Jennifer (10/5): Excellent hosts, perfect property for our stay in Cusco - Excellent hosts. Friendly and responsive to our needs. Lovely room, warm, comfy bed, warm shower, good breakfast. We had early starts and they were awake to help us each day. Would highly recommend this property. NIL
• Walshe (8/5): Very good -
• Maria (7/5): Good place but a night club next to it - The property is small and cozy, the host is very attentive. Location is great. The fact that there is a night club next door to us (at least that’s how it felt) and the party that kept us awake for the whole night really impacted the overall stay, we were so tired and exhausted after mountain trip yet, we couldn’t sleep with that non stop drum and techno music that boom boom the whole night. That was devastating
• Alan (8/5): Modern, clean & comfortable place with great staff! - Clean, comfortable and modern location with good hot showers, friendly staff and a nice breakfast While was nice, it was small and could be improved by increasing the portion size or amount of food you’re allowed to order. Also a little bit outside the centre, about a 15 min walk.
• Laura (10/5): Great value for money - It’s well located , clean and perfect for the 1 day trips usually you make around cusco. The owner is super nice and friendly and is attentive to your needs.
• Bojana (10/5): Exceptional - Everything was excellent. The staff is very very nice and makes you feel especially. They will be for you every time you want. ✅
• Eric (8/5): Very good -
• Joo (10/5): Awesome, service is that of 5star hotel really - Nothing to pick on,
• Konstantin (10/5): Exceptional - Very clean and comfy room, comfortable bed, friendly stuff, great location, great breakfast
• Sebastian (10/5): Exceptional -
• Albert (8/5): Comfortable stay ! - Great host, very attentive. Quickly fixed the hot water issue and even offered breakfast to go. No views from the windows
• Laura (10/5): Exceptional -
• Nahil (10/5): Exceptional -

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