Palmiers by Fassbind
Location: Rue du Petit-Chêne 32, Lausanne, ch
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Tropical Oasis in the Heart of Lausanne
Luxurious Dining Options
Indulge in a culinary journey with our two distinct restaurants offering a fusion of Thai and Swiss cuisine. From the exotic flavors of Jardin Thaï to the comforting taste of fondue at L’Esprit Bistrot, we cater to all palates.
Modern Amenities for Ultimate Comfort
Relax in our modern rooms equipped with air conditioning, LCD TV, minibar, and more. Enjoy the picturesque views of the tropical garden from some of our rooms, creating a serene atmosphere for your stay.
Convenient Location with Added Perks
Located just a stone's throw away from the main train station, Alpha-Palmiers provides easy access to explore Lausanne. Plus, enjoy complimentary use of public transport with a pass provided to all guests.
Experience luxury and convenience at Alpha-Palmiers by Fassbind. Book now for an unforgettable stay in Lausanne.
Important Information
Please note that due to local regulations, we start the air-conditioning at a 24 hours average temperature higher than 25 degrees. This happens fully automatic and can not be overdriven by the staff.
Please note: due to local regulations, the air-conditioning function might be limited during your stay.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities (surcharge)
- Air conditioning
- Restaurant
- Room service
- Pets allowed
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Car hire
- Sauna
- Currency exchange
- Hammam
- Non-smoking throughout
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Mobile app for room service
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Japanese garden
- Bicycle-friendly property
Rooms Available
-
Small Single Room
The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
-
Standard Twin Room
The unit offers 2 beds.
-
Single Room with Garden View
Bright, quiet and spacious rooms overlooking the Thai garden.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Heating
- Satellite channels
- Socket near the bed
- Feather pillow
-
Double or Twin Room with Garden View
Modern, quiet and spacious rooms overlooking the courtyard or the Thai garden.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Heating
- Satellite channels
- Cots
- Socket near the bed
- Feather pillow
-
Family Room
This room faces a street or the garden. It features a bathroom with a bathtub and a shower and a mini-bar.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Heating
- Satellite channels
- Cots
- Socket near the bed
- Feather pillow
-
Junior Suite with Kitchenette
Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. Guests can make meals in the fully equipped kitchenette that features a refrigerator, kitchenware and an oven. The air-conditioned suite provides a mini-bar, a safe deposit box and heating.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Heating
- Satellite channels
- Oven
- Cots
- Socket near the bed
- Feather pillow
Guest Reviews
- testa (9/5): -
- Muhammad (7/5): - Good location and room size Nothing
- Fernandes (10/5): -
- Dimitrios (9/5): Very fair proposal in perfect location. - Perfect location, very close to train station yet quiet (the rooms facing the courtyard), close to restaurants, cafes etc.
Very good value for money.
Transparent pricing policy for the breakfast (we did not try it) and nice option to have just a coffee and croissant instead of full breakfast at reasonable price.
Pleasant design and comfortable rooms.
- Ruth (7/5): -
- Malte (8/5): -
- Tareq123 (10/5): -
- Louise (6/5): -
- Thomas (8/5): Great location close to the train station, very convenient hotel - great location, very convenient relatively open bathroom/toilet
- Kofi (10/5): -
- DEBORA SORRENTINO (8/5): - OTTIMA LA POSIZIONE, ANCHE PER ARRIVARE AL CENTRO A PIEDI. OTTIMA LA COLAZIONE
- HAODONG (10/5): -
- Ana Maria (9/5): - Nice hotel just a short walk from the train station In Lausanne.
- Natalia (9/5): -
- Leonard K (10/5): A contemporary architectural gem right in the center of Lausanne - - Great architectural gem in the center of Lausanne
- Rooms with the view on the main central green courtyard are well designed with warm interiors, a spacious bathroom and good working desk / lounge area.
- Generous lobby and comfortable working spaces on the ground floor
- Very friendly staff - Nothing
- Nicholas (8/5): - Super Standort gleich neben dem Bahnhof und sehr zentral gelegen. Modernes Zimmer und bequemes Bett. Bügelbrett und Bügeleisen gleich im Zimmer. Kein Rasier-Set im Hotelzimmer.
- Walter (8/5): Sehr schön - Gute Aufteilung im Zimmer, sehr hell, gute Lage alles fein
- Alvarado (8/5): -
- thomas (6/5): Very little heating when needed - Very close to the train station. You can check in from a screen touch display It was too cold. So uncomfortable ! The heating is kept minimal even if you open it at most. On 13 May the weather was cold and rainy but you cannot improve you confort buy getting in a warm room. It was the same situation when I stayed last year in this hotel.
- Leonard K (10/5): -
- Naomi (8/5): -
- Juliette (7/5): Très bien sauf la douche… - Jolie chambre très spacieuse bien aménagée et confortable. Style général de l’hôtel très agréable La douche tiède le soir et le lendemain matin
Pas de facilité de parking ou tarif préférentiel
- Milica (9/5): -
- Matthieu (10/5): -
- Najma (10/5): -
- Liliana (10/5): Très pratique - La taille de chambres et lubricación central dans la ville
- Johannes (5/5): - Das Hotel bietet schöne Zimmer und ist sehr zentral (nahe Bahnhof) gelegen. Das Personal am Empfang ist leider sehr unfreundlich, was dem Aufenthalt von Anfang an einen negativen Beigeschmack gibt. Zudem ist das Frühstücksbuffet etwas spärlich und lieblos.
- Melike (6/5): -
- Markus (8/5): - Die hohen Kosten für das Parkhaus und dass ich als Gast keinen Rabatt erhalten habe.
- Cândido (9/5): Muito agradável - Localização, vista do quarto Wue o café da manhã não está incluso no preço da hospedagem e o acesso à academia precisa ser pago.
- Pamfilos (9/5): -
- Vitalii (10/5): - Персонал вежлив и рад всегда помочь
- Nacim (4/5): Dernière fois - Emplacement, beauté de l’établissement Il faisait -15 dans la chambre impossible d’allumer le chauffage. J’appelle la réception ils s’en foutent clairement que leurs client a froid dans la chambre.
La literie est une literie de 1 et prix.
Et le petit déjeuné n’est pas sensationnel
- Mediha (10/5): -
- Marcel (8/5): Schon öfters da gewesen, gerne wieder. - Lage perfekt und in unmittelbarer Nähe zum Bahnhof, so dass Ankunft / Weiterreise ohne grossen Zeitaufwand möglich ist. Sauberkeit der Zimmer ebenfalls sehr gut und ruhig. Badewannen zum Einstieg unter die Dusche erachte ich nicht mehr ganz zeitgemäss und bergen ein unnötiges Gefahrenpotential.
- Martin (8/5): Es war in Ordnung - Lage, Sauberkeit und Frühstück. Leider auch hier ein mehr oder weniger offenes Bad mit Lamellen als Sichtschutz. Immerhin ist das WC ein eigener verschlossener Raum. Zu dritt im Zimmer stört man sich gegenseitig, wenn man aufs WC muss.
- Ivan (8/5): -
- Remo (9/5): Fantastico - Meravigliosa Tutti
- Arnaud (9/5): -
- Melanie (8/5): -
- Audrey (10/5): -
- Cyrille (8/5): -
- Cédric (8/5): -
- Chao (9/5): -
- berk erturk (7/5): great location. staff could - location is really great, so close to the main train station. many alternatives for good food around. checkin was easy. room is spacious. some of the staff (especially 2 of them at the reception during our stay) have difficulty smiling and showing good attitude. they seem to be really bored that they are working there or unhappy having to have conversation with guests. I tried to be nice, asking few things about sauna etc. I got 1-2 word answers without much eye contact or attitude. I tried to book for the sauna later on (which was not working and they had to turn on themselves), I was made to feel that I was asking for a favor or something. after I was done with sauna, I wanted to let them know so that they could turn off, thought I did something good for them. in return, I got the reply "good!".
later on, during breakfast, I observed another staff with similar attitude to guests. they seem to be tired or unhappy for some reason. they could put on a little bit of smile and kindness in my view.
the other thing I did not like were the pillows. they were almost flat, almost nothing inside :) . To be fair, I should have called reception and asked for better ones but I did not. maybe they could have helped but I did not bother.
- Elisabetta (8/5): -
- Pauline (4/5): - l'emplacement était parfait à côté de la gare, très pratique les chambres ne sont pas du tout insonorisé et le petit déjeuner était très moyen
- x no first name (8/5): - La salle de bain, le restaurant réception La vue et la dific6 de refermer la fenêtre en cas de soleil..sinon pas mal.
- morina (10/5): -
- Amina (9/5): Agréable - L’emplacement était excellent, proche de la gare, du métro et du centre-ville.
- Lucas (8/5): -
- Marianne (7/5): Es war gut für einen Städtetrip. - Die Lage ist super
Das Frühstück ist durchschnittlich, hat alles was man braucht aber nicht überragend.
Die Dusche ist gut, warm und Wassedruck. Die Zimmer sind gross und hell. Das Gym ist alt und klein. Kein Fenster und schlechte Beleuchtung und Belüftung.
Die Mitarbeiter sind nicht übermotiviert. Es könnte in den allgemeinen Räumen besser geputzt werden.
- Laura (8/5): -
- Hichem (9/5): -
- Barbara (10/5): -
- Christi (10/5): A fabulous hotel in a great location - Loved that our room was huge with a wall of windows, and was exceptionally quiet. We booked the day of and were delighted with the price of our room, our overall experience, including the lobby filled with plants, and the convenient location to the train station as well of the area by St. Francis Cathedral, all within walking distance. We plan to return. We wish the Thai Restaurant was open in the evening. But we loved everything else.
- Myriam (5/5): - Hôtel au centre ville et très propore Ma chambre était vraiment tout au fond d'un couloir.
La porte ne fermait pas bien. Donc je ne me suis pas sentie en sécurité, j'ai voyagé seule et je suis une femme...
La porte du balcon était très lourde et difficile à fermer.
En plus sur e-booking on m'avait montré un grand lit en photo et j'ai eu droit qu'à un lit simple.
Et le personnel à la réception pas très sympahtique. On ne m'a même pas demandé comment c'était passé mon séjour... Dommage
- Emmanuelle (9/5): A very pleasant stay - The style: very elegant without bling bling, lots of greenery, you can open the window, the bathtub ... The step ! You should change the color of the carpet, for the step !!!
- Manuel (9/5): -
- Schnidrig (9/5): -
- Annie1310 (7/5): -
- m (9/5): - Le jardin tessinois, l’agencement de la chambre, le calme, la sutuation geographique Le sauna en panne et la salle fitness sans fenêtre
- Margarita (9/5): - Very friendly and helpful reception staff. The room was also lovely!
- 加古 (10/5): -
- Arnaud (8/5): -
- Dominique (9/5): - Avons passé une nuit de transition vers une autre destination. Très grand chambre, très confortable. N'avons pas eu l'occasion de tester le petit-déjeuner. En résumé formidable.
- Robin (4/5): -
- David (9/5): -
- Maria (9/5): -
- Thomas (9/5): -
- Franziska (10/5): -
- Thierry (1/5): Prix surfait et qualité pas au rendez-vous - emplacement - Je suis arrivé à 23h30 et le chauffage n'était pas enclenché dans la chambre ; de plus, le chauffage de la salle de bains n'a pas fonctionné
- La baignoire n'était pas propre : résidu collant
- La housse du duvet n'était pas fermée
- J'ai pris le petit-déjeuner dès 06h30 et j'étais pressé : le personnel n'était pas attentif au client et passait du temps à papoter entre eux
- Leyla (5/5): - Wi-Fi doesn`t work in single room, need to change room. thanks to upgrate
- Jalo (10/5): -
- Timothy (7/5): -
- Wojciech (7/5): nice and loud - Location very noisy, you hear toilets from other appartments. some other hotel guests were shouting in the night. around 8 am on Sunday kids were shouting and running outside our room. Double-bed not comfortable. Air conditionning works only in summer time…, rooms too hot
- Amandine (8/5): -
- Emmanuelle (8/5): Very good - Friendly welcome while checking in, the "garden" inside creates a great atmosphere, generally speaking a very pleasant architecture your breakfast. The quality of the food didn't match at all the quality of the atmosphere, poor value for the money, disappointing
A small detail: there was an 'invisible' step at te entrance of my room, otherwise of very good taste, I appreciated the bathtub !
- Monika (10/5): Schönes Hotel an perfekter Lage in der Fussgängerzone und 2 Minuten vom Bahnhof entfernt mit unschlagbarer Preis/Lei - Lage, Zimmer, Mitarbeiter:Innen
- Sabine (9/5): Tolles hotel - Super Lage, grosses Frühstück, Zimmerausstattung schön, nette Mitarbeiter
- Theodor (10/5): Very good place to stay in the center of Lausanne - Friendly, very spacious room, comfortable beds, clean, good design.
Parking is difficult in the area, but there is a parking garage almost next door. Everything good
- Hugo (8/5): -
- zhao (9/5): -
- Eva (8/5): -
- WEI (10/5): - Spacious and clean room, excellent locaton, 5min walk to train station. excellent breakfast. We would like to come back.
- Laurence (10/5): Pratique, cosy et sympa - L’emplacement Rien
- Daria (8/5): -
- Astou (5/5): - La taille de la chambre, l'emplacement La literie catastrophique, l'accueil peu chaleureux de l'hôtesse, le chauffage à fond alors qu'il fait 25 degrés dehors, yc dans la salle de sport, des prestations correctes mais pas au niveau d'un hôtel 4*
- Sónia (9/5): - Localização e pequeno almoço O wc não ter parede a separar a zona das camas.
- Konrad (5/5): Lage Top, Qualität knapp ausreichend - Die Lage ist Top und das Personal beim Frühstück sehr freundlich Ich bin seit mehreren Jahren Kunde. Doch leider hat die Leistung zum letzten Jahr stark abgenommen. In dieser Preisklasse, darf man eine Mineralwasserflasche auf dem Zimmer erwarten. Meine Rückmeldung an der Recepiton passte zum Angebot- nicht interessiert. Ob ich dem Hotel noch eine Chance gebe ich äusserst fragwürdig.
- Silvan (10/5): -
- Luzius (7/5): -
- Dejan (8/5): -
- Marianne (10/5): - Prima Niets
- Mirlinda (8/5): Super ! - Le restaurant thaï
- Yves (10/5): -
- Kun (10/5): -
- Carlo (6/5): -
- Kristine (10/5): - Достаточно свежий отель, очень просторный номер, рекомендую. Нет такого
- Pengfei (9/5): -
Photos