Martin Aviator Hotel

Location: MARTIN AVIATOR HOTEL IS LOCATED 50 meters FROM KIGALI INTERNATIONAL AIRPORT, Kigali, rw

Star Rating: 6.9 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 07:00 AM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Restaurant
• Room service
• Terrace
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Concierge service
• Allergy-free room
• Shared kitchen
• Public transport tickets
• Evening entertainment
• Baby safety gates
• Adult only
• Entertainment staff
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Mobile app for room service
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Concerts/live shows
• Private picnics
• Wine release events
• Reception hall
• Japanese garden
• Secured parking
• Free bus station shuttle
• Garage
• Charcoal grill
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Twin Room

  This twin room's standout feature is the fireplace. The spacious twin room offers a washing machine, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Fireplace
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Mosquito net
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Electric blankets
  • Additional bathroom
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Books, DVDs, or music for children
  • Baby safety gates
  • Sofa bed
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Single Room

  The fireplace is a top feature of this single room. Featuring free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a bath and a bidet. The single room features a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as garden views. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Fireplace
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Mosquito net
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Electric blankets
  • Additional bathroom
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Books, DVDs, or music for children
  • Baby safety gates
  • Sofa bed
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Family Room

  This family room features a hot tub, spa bath and fireplace. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-equipped kitchen. The family room also provides guests with a barbecue. The spacious family room provides a washing machine, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Kitchen
  • Fireplace
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Mosquito net
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Electric blankets
  • Additional bathroom
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Books, DVDs, or music for children
  • Baby safety gates
  • Sofa bed
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Budget Single Room

  The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

• Standard Double Room

  The hot tub and fireplace are the special features of this double room. The spacious double room offers a washing machine, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Fireplace
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Mosquito net
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Electric blankets
  • Additional bathroom
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Books, DVDs, or music for children
  • Baby safety gates
  • Sofa bed
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Christina (8/5): -
• Christina (8/5): -
• Muriel (1/5): -
• alvaro (3/5): Funcional pero decepcionante. - Cama funcional y la habitación estaba limpia. Desayuno pobre. No había toalla en el baño. He tenido que solicitar la factura 5 veces y tras amenazarlos con denunciarlos a Booking me la ha enviado. Solicité servicio de lavandería y me perdieron parte de la ropa, el resto me la dieron mojada a pesar de que informé que volaría pronto y la necesitaría seca.
• louis (9/5): -
• Raphaël (6/5): -
• Max Jon (8/5): - Great hosts and shuttle service. Friendly and helpful. Don’t hold out for breakfast.
• Géraldine (7/5): - Le service et l ' accueil Le prix de
• Aad (9/5): It was a great stay ! Staff were super nice and friendly. Location so close to airport -
• Natasha (7/5): - Very good location- literally within walking distance from airport Had a lovely breakfast NA
• Radu (6/5): Pleasant -
• Janyis (4/5): Disappointing - Location is convenient for the airport and new building is very nice and clean My email exchange with the hotel and confirmation clearly stated what I had booked, times of arrival and departure and the price. I paid on arrival and the next morning I was told that I had to pay another $10 for the airport transfer because I wanted drop off. They said only pick up was free, despite what was stated in their confirmation email. 10pm checkout was also included in the confirmation email but I was told that I had to pay an additional $44. Mistakes can happen but if this was a mistake on their part, there was no apology and I left with an 11 hr wait at the airport. They said that the email from the Martin Aviator Reservation Manager via Booking.com must have come from someone else!
• Oz (8/5): Very good - Great if you need a clean, secured place to stay right near the airport
• Anser (7/5): Good -
• Antoni (10/5): Exceptional - Very good location, close to airport, perfect for overnight stay ,to wait for connection flight next morning... Amazing food ,sooo delicious and big meals.... Kitchen chef made a great job. Very clean rooms, comfy beds....perfect for relax between flights... Very friendly and helpful staff Very good organized airport shuttle. Nothing to say here
• Sylvester (8/5): Convenience and Responsive staff - Location is great for long layover connections. Staff is great, very responsive to requests and proactive to remind on flight connection times Not applicable
• Mahere (9/5): Superb - Staff communication nothing
• Emap (8/5): Very good - Perfect for solo travelers, they picked me up at the airport at 2:00 am and the receptionist Bruno was very professional and friendly. Room, with mosquito nets and private bathroom was big and very clean, with working Wifi. Breakfast was good and customizable. Great services
• Roger (6/5): Pleasant - Mostly everything about the stay Second night there was very loud live music in the hotel grounds until 12.15am and I had an early start at 5am the following morning. Music til 10.30 pm would have been acceptable. There needs to be a better balance between the needs of the hotel residents and events used to attract locals. I wouldn't stay again because of this issue.
• Megan (3/5): Budget old rooms and noisey but friendly staff with good breakfast including coffee. - Close to airport, prompt service and staff were eager to please. People partied in the bar until after 1pm and staff continued to talk loudly all night. We got very little sleep after a long flight. We felt a little unsafe as our room door didn’t lock. The room was very old and very budget. Not worth the price.
• Joseph (10/5): Absolutely wonderful!! - It’s perfect. A bit pricey.
• Haiwu (1/5): Not very comfortable, not to book - Not at all! Dear Management Team, I am writing to express my extreme dissatisfaction with my recent stay at your hotel. Unfortunately, my experience was far from satisfactory due to several issues that significantly impacted my comfort and well-being. Firstly, upon arriving at the room, I was appalled by the poor cleanliness standards. There were numerous small bugs crawling on the bed sheets, which resulted in multiple bites on various parts of my body within less than three hours of checking in. These bites have caused me considerable discomfort and itching. I have attached both images and a video as evidence of the unsanitary conditions. Secondly, the proximity of the hotel to the nearby bar proved to be extremely disruptive to my sleep. The excessive noise from the bar, including loud music that persisted well past midnight, made it impossible for me to rest properly. Furthermore, after relocating to a different room in the early hours of the morning to escape the insect infestation, I encountered additional problems. The new room was also infested with bugs, and to exacerbate matters, the room's lighting was malfunctioning, and there was no internet connectivity available. Overall, the combination of the hygiene issues, noise disturbances, and technical malfunctions severely detracted from the quality of my stay at your establishment. As a paying guest, I expected a certain level of comfort and service which, regrettably, was not met during this visit. I kindly request that you take immediate action to address these issues and implement measures to prevent similar occurrences in the future. Additionally, I would appreciate a refund for the inconveniences endured during my stay. I hope to receive a prompt and satisfactory resolution to these matters. Thank you for your attention to this urgent matter. Sincerely, Willis
• Khan (3/5): Poor - I liked the location which is near Airport The service was average.
• Van (9/5): Superb -
• Michaux (5/5): Passable -
• Desire (7/5): It was good - Le location is close to the airport and many other facilities (restaurants, supermarket, bar, sauna and massage). At Martin Aviator you have a reasonable breakfast and a restaurant. You really don't need to go out for food and drinks. Majority of their staff was very professional. A small tv at the dining room. Chairs and tables are very short, you have to be binding a little bit when eating. Some keys for the accommodation where missing.
• John (1/5): Bad -
• S. (6/5): Lack of Booking.com knowledge by the staff. - Some staff were very helpful. The receptionist didn't have the booking and was quite unaware of Booking.com No taxi pick at arrival as arranged. Constant power outage which lead to interruption on the internet when I was in a meeting.
• James (3/5): I would not stay there again. - Room service. Music too loud
• Freddy (10/5): Exceptional -
• Obidike (7/5): Good -
• Mzukisi (4/5): Disappointing -
• James (5/5): Passable -
• June (8/5): Very good -
• S. (8/5): Very good -
• Simbarashe (8/5): Nice stay! - Very close to airport. Convenient. Staff was very friendly and courteous. There was even a live band playing on the premises the night I arrived. It was hot at night and it would have been nice to have a fan or air conditioner.
• Bates (5/5): Passable -
• Hubert (1/5): Bad - The location is good because it's very close to the airport The room wasn't clean and mosquito infected. It is also noisy from vehicular traffic persons passing right behind the window which opens into the street. I don't want to remember the place so I refused to take photos. More so I was made to do double payment.I did my initial payment with my Visa card on the POS machine which multinationed. So I was compelled to pay cash. Days later my bank sent me statement indicating I paid for the Aviator. I notified them and it was resolved.
• S. (8/5): Lovely but can be made better - The receptionist was very polite. I think they should be clear that airport dropoffs are to be paid at the moment of Booking. Also my room never had warm water. I had to have a cold shower at 4am to catch my flight.
• Anonymous (5/5): Passable -
• S. (10/5): Exceptional - The location was ideal. The management kept checking on my arrival. The fact that I was asked to pay for airport dropoff was unexpected.
• Iranga (2/5): Very poor -
• Nick (10/5): Nice hotel, convenient to train station. Helpful English-speaking staff. - The free shuttle serves both the airport and the train station. So, if you're coming or going from Douala, this is a convenient place to stay. The staff was friendly and helpful, and gave good information. I like this place enough that I stayed her twice and wasn't disappointed. The restaurant on the ground floor is excellent. Douala isn't a particularly attractive city.
• Teame (10/5): Exceptional -
• S. (8/5): Very good - The location from the airport is very ideal. The fact that the receptionist didn't know booking and kept asking on how much I had to pay?
• Ojaide (9/5): Superb -
• Mubiru (9/5): Superb - excellent nothing
• Teddy (8/5): It was comforting and very nice place to stay - The hospitality and the location of the Hotel. Nothing, i was impressed.
• Ursula (5/5): Passable -
• Onyait (5/5): It was a great evening with music and a quiet night, but more importantly very respectful staff. - The bteakfast (fruits were good), the rest was below average. The staff is amazing; very handy in everything. Proximity to the Hotel-excellent. The room i paid for was not what i expected. However there are other better options.
• Jonathan (8/5): Very good -
• Sadiki (7/5): Good -
• Zawadi (9/5): Superb -
• Patrice (1/5): You have to improve your services to attract customers - Nothing I left the hotel too early so I didn't have breakfast at that time because the service was not available
• Mutthoni (10/5): Exceptional -
• Stephen (4/5): Close to airport but only a 1.5 star hotel. - Close to the airport and cheap beer in the bar. No hot water, 1 towel for 2 people, no breakfast provided early despite confirmation the day before, curtains allowed people to see in the room, noise from disco was very loud. No extra blanket was provided. Ants in the room.
• Ryan (8/5): Very good -

Photos