Bursa İpekyolu Hotel

Location: Kayahan Mahallesi, Cumhuriyet caddesi, Batpazari sokak 12, Osmangazi, Bursa, tr

Star Rating: 8.2 Stars

Property Type: Bed and breakfasts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:30 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Public transport tickets
• Staff adhere to local safety protocols
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• Sanitized tableware & silverware
• Invoice provided
• Smoke alarms
• Physical distancing in dining areas
• Key access
• CCTV outside property
• 24-hour security
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Japanese garden
• Garage
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Family Room

  The unit offers 4 beds.

  Max Occupancy: 5 (4 Adults)

  • Private bathroom

• Deluxe Suite

  Boasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a shower and a bidet. The suite offers soundproof walls, a mini-bar, a tea and coffee maker, a flat-screen TV with satellite channels, as well as mountain views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Books, DVDs, or music for children
  • Adapted bath
  • Bottle of water
  • Fruits
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Standard Villa

  The unit has 4 beds.

  Max Occupancy: 4 (4 Adults)

  • Private bathroom

• Deluxe Triple Room

  Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a mini-bar as well as mountain views. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Books, DVDs, or music for children
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Deluxe Single Room

  Featuring free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room features a flat-screen TV with satellite channels, a private entrance, a mini-bar, a tea and coffee maker as well as mountain views. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Books, DVDs, or music for children
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, a mini-bar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Books, DVDs, or music for children
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Twin Room

  Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, a private entrance, a mini-bar, a tea and coffee maker as well as mountain views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Books, DVDs, or music for children
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Deluxe Family Room

  Providing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a mini-bar as well as mountain views. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Books, DVDs, or music for children
  • Adapted bath
  • Bottle of water
  • Fruits
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access

Guest Reviews

• Gambirasio (7/5): - Good secure parking in a garage recommended f9r any motorcycle traveler staff did anything the can to make you happy The hotel is getting old on the inside
• Salman (3/5): -
• Julia (8/5): - Hotel swoje dni ma za soba- generalnie przydałby się tam remont, zwłaszcza w łazience.
• Mariia (8/5): - Останавливаюсь в этом отеле уже в третий раз. Привлекает отличное расположение ( основные достопримечательности в пешей доступности, рядом множество кафе и ресторанчиков с разумными ценами, магазины, рынок, остановки автобусов, в том числе маршрута 38 до автовокзала, и трамваев, близко станция метро ), антураж, чистота, невысокая цена, возможность взять завтраки. Раньше мне доставались номера в основном здании, они имели некоторые недочёты ( о чем я писала в отзывах ), но в целом мне нравились. В этот раз меня заселили в дополнительное здание во дворе, и это, могло бы быть расценено как апгрейд, но... Из плюсов - номер большой, видимо, задумывался как семейные апартаменты, с большой кроватью, диваном, кухонным уголком. Из минусов - кухонный уголок оборудован только раковиной и холодильником, шкаф расположен на каменном фундаменте и пользоваться им неудобно, а протиснуться к нему между кроватью и столом сложно. Около кровати не предусмотрены светильники, а розетки были обесточены, также не работал кондиционер. Слышимость с соседним номером не критичная, но присутствует.
• vacondio (4/5): - Posizione e parcheggio Molto trascurato
• Yakup (1/5): - Hiç bir şey Berbat bir hotel verdiğiniz paraya yazık fotoğrafla alakası olmayan odalar , personel ilgisiz . Odaları birbirinden bağımsız değil yan odada sanki bizim odada gibiydi fısıltı ile bile konuşsan duyuluyor . Yataklar hazır değildi nevresim vs takılmamış . Berbat bir hotel sakın gelmeyin .
• Halim (4/5): - Das Personal war sehr nett. Die Ausstattung ist nicht zeitgemäß. Ich mag antike Ausstattungen in Hotels aber es darf nicht dreckig sein.
• Anees (7/5): -
• Hakan (1/5): Kimseye tavsiye etmiyorum - Birkaç saatliğine gündüz ziyaretime gelen misafirim için çıkış yaptıktan sonra telefon açıp ne kadar ücret ödediğimi? ödemeyi nereden yaptığımı? kaç kişilik yaptığımı sordular? Açıkçası ücret talep etmek istediler!!! İki gece kahvaltı opsiyonlu olmasına rağmen sabah erken saatlerde çıkış yaptığım için kahvaltı hiç yapmadım otelde o yüzden bu konuda yorum yapmayacam! Genel olarak çok nezaketsiz ve mesnetsiz bir durum sergilediler Kesinlikle bir daha tercih etmeyeceğim bir Otel bundan sonra
• Nesibe (10/5): -
• huibo (9/5): 我又续住了两天 - 地理位置非常居中 适合徒步四周游玩
• YUKA (7/5): 立地，スタッフよし - バス乗り場が近く夜は静かです スタッフは皆親切 朝食のパンがとても美味しかった 部屋はとても可愛い 全体的に暗すぎです 部屋の電気は3箇所つかず，言っても直すといい結局直してくれませんでした 部屋は臭いので，バスルームのドアは閉め切っていました バスルームは清潔感に乏しい(臭いので，そんな気になります) 3泊しましたが掃除は一回もありませんでした。なのでタオルは交換していませんし，水は次の日からフロントにもらいに行きました
• Derosereuil (10/5): - Cet établissement est extrêmement bien situé dans le centre de la vieille ville de Bursa. La petite cour est très agréable pour prendre un çay au soleil et les chambres sont très confortables avec un décor un peu rétro très sympathique.
• Melda (10/5): -
• Vittorio (9/5): - Cleanliness Nobody in the staff spoke English, but we managed to do everything
• Weiran (10/5): - 是老房子 但物品质量挺好，位置也好，有电梯，有暖气
• Frances (10/5): -
• Faruk (10/5): -
• 宮城英二 (7/5): - すぐ近くにレストランが軒を連ねる通りがあるので便利。 部屋が寒かった。お湯の出が悪かった。
• Saida (9/5): It was great stay. I have been there with my family and we had family room with three beds. It was very nice 😊 Stuff is - Location of the hotel is great, hosts are super friendly and helpful. Design of the hotel is also very nice ☺️ A bit cold in the room.
• Masako (6/5): 古いが趣の、あるホテル - 古いが素敵な家具や雰囲気はあった 廊下の、照明が、暗い
• Anas EL (10/5): - Une chambre propore et cosy. Je recommamde. Demander la localisation avant d'y aller.
• Ali (10/5): - جيد وقريب السوق
• Yu (9/5): - 雰囲気のあるホテルで朝食もゆっくり食べることができました。行きたい街への移動方法についてもすごく親身に相談に乗ってくださり、本当に助かりました。 設備が古かったのか、最初の部屋は暖房が効かず動くまで待ってくれと言われ、氷点下の部屋で2時間耐えました。流石に耐えられないと訴えたところ別の部屋に移していただきました。移った部屋は暖かかったです。 もし部屋に余りがあるのであれば早いタイミングで対応してくださればと思いました。
• Jean Pierre (8/5): - Personnel sympathique. Hôtel typique au centre de la vieille ville avec beaucoup de charme. Parking sécurisé sous l' hôtel . Chambre côté rue bruyante.
• chaima (7/5): - La décoration s’était magnifique et la localisation est parfaite, l’hôtel est proche de tous les lieux connu Le mécanisme de la lumière avec la carte magnétique, pas du tout pratique il était cassé et s’éteignait toute les minute pour prendre une douche c’est assez inconfortable de sortir de la douche toute les seconde pour le refixer.
• Sofia (10/5): Bursa, la ciudad que sorprende - El hotel está super bien ubicado, está muy cerca de la mezquita, del bazar, de restaurantes, de comercio, pero sin el bullicio de estar cerca de todo aquello. El staff muy amable, la pieza muy cómoda, el baño también. La decoración es como viajar al pasado, pero con el confort de los tiempos actuales. Tiene parking cerrado. El desayuno con un pan muy rico, incluye té, no café (pero pedir un café tuco cuesta 50 tl) Como dato: en algunos restaurantes y tiendas NO aceptan tarjetas de crédito extranjera, les recomiendo preguntar antes. Bursa es precioso y a precio normal. Si van primero a Istambul y luego para acá, compren acá. Los precios son 1/3 o hasta 1/4 qué allá. Es una ciudad que sorprende para bien. Y el hotel tambien
• Ahmed (2/5): Utter disappointment - Location and the girl at reception was very helpful The cleanliness. Beds, bathroom all were a disappointment. Shower head fell, everything we needed a shower. Showers tall door was broken and was standing against a wall. WC seat was broken, faucet in the basin was broken, bedroom windows did not open. Lighting in bed and bathroom was not more than a couple of candles. I had the worst experience of my entire decade of regularly staying at booki.com recommend places. I strongly recommend to think twice before opting for this place
• Gábor (9/5): -
• Can (6/5): Good value for the money ! But needs to be cleaned properly - The staff was very cheerfull and helpful. But the toilet was stinking.
• Wei (9/5): - The decorations in the room and public areas are traditional and beautiful, I feel like I'm staying in a historical building. Nonetheless the rooms are well equipped, so I didn't feel it was old or outdated. All the staff we met were friendly and helpful. We had a wonderful experience. As for the location, it is walkable to all the main sites in the historical center. In addition, the hotel itself is quite famous among locals, so it's not difficult for the taxi drivers to find the place. We can hear the noise from the street.
• Antoine (8/5): -
• Dally (9/5): - The staff is very good
• Harumi (8/5): - 広くて綺麗です。 Booking.comで示される地図と場所が違うところ。 迷ってたら、地元の人に声をかけられて、正しい場所をおしえてもらいました。
• Cavit (10/5): Bin sehr zufrieden. - Sehr Zentrale Lage, sehr nette Gastgeber im gesamten eine tolle Unterkunft.
• Halil (9/5): -
• Ivan (8/5): Добър хотел с добро местоположение. - Персоналът на хотела беше отличен и рецепция и кухня, Браво! Отличен подземен паркинг, под самия хотел. Нужно е малко по-голямо внимание към банята. На душ кабината и липсваха винтове на дръжките на вратичките. Релсите по който се движеха вратичките явно имаха някакъв проблем, на два пъти ми оставаха в ръчете и се налагаше да ги вкарвам в коловозите. Въртока на чешмата му липсваше едно от четирите уши. На мивката крана на топлата вода беше отдясно, а на душ батерията на душ кабината беше отляво.
• Nur Hanani (8/5): -
• NURUL ULFAH (9/5): - I really enjoyed the breakfast. The food was freshly made, well prepared, and still hot when served The bathroom cleanliness needs improvement.
• Andy Hernandez Martinez (10/5): - Grande, espacioso, edificio bonito, habitación cómoda. Hay mucho ruido desde la calle.
• ABDALLAH (1/5): Need refurbished - Location The furniture and bathroom old and broken
• El Makhfi (6/5): - le petit déjeuner
• ramona (2/5): Horror night - The first night spent at this hotel was a horror night. I had asked during my reservation for a quiet room if possible, away from the street with the tram. This request was completely ignored. But the worst was yet to come. The little room I received had a strong toxic smell, not just sewage smell as is often the case in Turkey, but toxic, so strong that despite the cold outside, I opened the window and kept the door open for hours. The smell being the strongest in the bathroom, I kept the door closed and couldn't imagine using it. I used the public washrooms for that evening. At reception, they told me the hotel was full and they couldn't change my room, but they lied because a lady arrived with her suitcase later that evening. I wanted to leave the hotel, but it was already very late and I was very tired. I looked but couldn't find anything in the immediate surroundings (no car). After hours spent in the hallway, I returned to the horror atmosphere room, I had to keep the door open. After midnight, the person next to my room started smoking. I don't know what the walls are made of as not only can you hear everything but my room got totally filled with strong cigarette smoke. At around 2 am, I went again to reception to ask for help with the situation. He said he didn't know why it smelled like smoke (in the hallway too, obviously) and didn't do anything about it. That night I didn't sleep and it left a horrible memory. The second day, they gave me a room, probably the only one where the washroom has a window, as I got to see more rooms. The room was better, lighter, on the parking side, no strong smell this time. No noise from the tram, but lots of noise and cigarette smell from the guys working just underneath, repairing shop. In comparison to the first night, the two last nights were better, at least I didn't have the strong smell. My request of reimbursement for the first night was denied, horrible customer service.
• Burak (4/5): Kalkınabilir ama çok bir şey beklemeyin - Konum güzel merkezde her yer yürüyüş mesafesi, çalışanlar güler yüzlü ve otantik bir bina. Daha önce 3 sefer kalmıştım ve etrafta uygun fiyatlı alternatifi yok. Banyoda geçmeyen kötü bir koku var ve havalandırma yok. Duş eski ve yenilenmesi lazım. Oda küçücük ve kötü aydınlatılmış rahat edilmiyor. Camlarda bir sineklik yok. akıllı tv yok gereksiz bir ekran koymuşlar. Kısaca yıllardır aynı bakımsız halde duruyor.
• Meysa (8/5): - Konum, resepsyondaki bayan bana çok yardımcı oldu، allah razı olsun. Oda çok küçüktü
• Nora (9/5): Charmée par le style rétro du lieu. - Localisation parfaite pour partir à la découverte de la ville de Bursa à pieds.
• Rocky (10/5): -
• Osama jalgham (5/5): -
• alhajri (8/5): -
• Gina Ocapan Albellar (4/5): - "Great parking, perfect location, and a grocery store just around the corner." The hotel shows promise but would benefit from some upgrades." - "With a few improvements, this hotel could truly shine." .
• Ana Isabel (8/5): - Hotelito muy centrico con una decoracion muy retro,maquinas de coser antiguas, suelos de madera.parquing,camas comodas y limpias. Buen desayuno turco Le falta un poco de mantenimiento
• Eva (9/5): -
• hrk (7/5): -
• niczena (7/5): - La ragazza della reception molto gentile e cordiale. Super disponibile! Letto comodo su quattro prese in camera solo una funzionante. Stanza rumorosa che affacciava direttamente su via molto trafficata. Poca scelta dolce a colazione.
• Laetitia (8/5): - L'emplacement parfait, le parking couvert privé, la grandeur de la chambre. Le bac de la douche doit être refait, il n'est pas étanche du tout, impossible donc de prendre une douche sans inonder complètement la salle de bain. Petit déjeuner correct mais sans plus.
• Nancy (8/5): À recommander! - Hyper bien situé, beaucoup de chose à faire et à voir près de l’hôtel sans prendre de taxi ou bus. Le personnel est très gentil et aidant en tout point. Certains parlent vraiment bien anglais, d’autre moins mais avec des efforts de part et d’autre et un peu d’aide technologique, on y arrive 😂 Le petit déjeuner était très bon avec des portions très généreuses! Je suis canadienne, j’ai eu chaud😂 Mais en Türkiye c’est le début de l’hiver et l’ouverture du chauffage 🤷🏼‍♀️ Un gentil employé de soir est venu m’ouvrir une fenêtre!
• Meral (10/5): Lieben Dank - Sehr nettes Personal hilfsbereit und höflich. Es war alles in Ordnung
• Gary Wayne (8/5): -
• Mariia (9/5): - Отличное расположение, в самом центре, рядом остановки трамвая и автобусов, от метро несколько минут пешком. Все достопримечательности в шаговой доступности. Отель оформлен в "старинном" стиле, в нём приятно находиться. Очень чисто, кровать удобная, бельё хорошее. В номере есть всё необходимое. Есть уютный внутренний дворик. Освещение в номерах недостаточное, лампочек мало и они тусклые. Об этом уже писали в отзывах и другие гости, но хозяева отеля, похоже, исправлять ничего не собираются. Нет возможности продлить пребывание в номере до вечера в день отъезда, нужно оплачивать полностью сутки. Персонал был не очень любезен.
• Aparjeet (9/5): Value for money. Clean, great staff and location - It has an old world charm. The neighbourhood has a nice market will plenty of food to taste. The bus (38) from the bus terminale drops you very close by. The staff was super friendly. I enjoyed the breakfast as well. Fittings in the bathroom could improve but I am not complaining at this cost.
• Liam Emiliano (10/5): Perfetto - Ottimi servizi e camera Tutto perfetto
• Vitaly (9/5): - Хорошее соотношение цены и качества. Просторный номер. Близко остановка городского тоанспорта, удобно добираться на 38-ом автобусе от автовокзала. Удобное расположение, можно пешком дойти до части достопримечательностей в старой части города. Завтрак слабоват, поэтому на второй день не стал завтракать. На ресепшн нет карты города, советуют смотреть в интернете, с которым у меня были проблемы.
• SINAN (10/5): -
• Nataliia (10/5): Bardzo polecam :) - Bardzo spodobał się ten hotel, był w centrum, ale w tym samym czasie był parking, dojazd wydal się trochę nie oczywisty, ale daliśmy radę. Bardzo spodobał się hotel w środku oraz pokoje, taki historyczny wystrój, bardzo polecam. Śniadanie, gdzieś przeczytałam że jest znakomite, a było zwykle serwowane, to by, poprawiłam, może dodałaby, kawę i td.
• Kaith (2/5): I would not recommend, not professional and they are not honest. - Breakfast was good, it was complementary as we were given a room that we did not booked. The dishonesty and no transparency. We arrived late just before 11pm, all we want is sleep and rest, we have entered the room and I felt the room they gave us is not what I’ve booked for 1 night - in my memory it was nice, looking clean and beautiful room. I’ve deleted my booking.com app as I don’t have phone memory left, but I’ve downloaded the app the next day as I was not satisfied with the room they gave us and indeed they gave us the room that we did not booked. My husband raised the issue the next day, however the daughter’s owner mentioned to us that the room they gave us was a “Villa” and it’s the best room in the hotel, unfortunately we are not stupid to figure things out. The Deluxe Suite room photos looks amazing online which we booked - is not even close to the room “villa” they gave us. The villa room looks like the lowest category in that hotel. My husband then asked if they can show us the Deluxe Suite room - so we can see the difference, the daughters owner said “oh it’s occupied at the moment as guests have decided to stay longer” She then called her father to let him know about the issue and she mentioned to him that they have given our room to someone else which was not mentioned to us when we checked in - that is DISHONESTY, trying to fool us. It would have been nice if they informed us upon check in and give us refund as the room we were was lower category than we have paid and booked. I don’t even care about the refund, I want them to honest and do proper business. I raised this issue to booking.com as we cannot tolerate this kind of operation. We don’t want tourist to experience what we have experienced. Room photos on their website or online is different in reality, be careful.
• BARKIN (7/5): -
• Andrea (6/5): Bel palazzo, ma con tanto bisogno di rinnovamento. - Palazzo affascinante, personale cortese. Un po’ fatiscente, con affaccio su una strada rumorosa (domandate camere che non diano sulla via dei negozi e del tram), colazione non all’altezza del prezzo.
• goekmen (8/5): -
• Nesim (10/5): - Reception lady was very nice and helpful. Good location. Room was clean. Didn’t have troubles with street noises as other mentioned.
• Alexandros (9/5): Άνεση, οικειότητα, πολυ κοντά σε σημεία ενδιαφέροντος. - Η τοποθεσία είναι εξαιρετική. Το προσωπικό είναι ευγενέστατο και οικοδομεί φιλική σχέση με τους πελάτες, ειδικά η κα. Isilay Τα φώτα
• henrik (9/5): - Motoristeille hyvä valinta koska pyörän saa ajettua lukittuun parkkihalliin. Vaikea paikka löytää mutta sisulla selviää. Henkilökunta hyvin avulias vaikka olikin kielimuuri. Tältä alueelta ei saanut ostaa olutta mistään paikasta. Ei muuta kuin ilta kävelylle tai taxin matkaan.
• SALEH (4/5): -
• Foued (10/5): - Hôtel au riche patrimoine historique. Le personnel d’accueil est aux petits soins, jour et nuit, rendant le séjour très agréable.
• Georgiana (8/5): Beautiful historic inn within walking distance of most sites and parking - The location is perfect, next to a big parking lot which costs 100 TL/ day, close to eateries (although not many breakfast options, but plenty for dinner, including the most famous iskender kebap place at 5 min walking) and within walking distance of most sites. It is also in a beautiful historic building and the decorations are in line with that. Being in very central location comes with its own disadvantages, in particular in Turkey: a mosque is close enough that the prayer call is very easy to hear, including at 5 am. Another rather common problem in Turkey is that the curtains don't cover well the windows, there is a lot of light entering the room. And I have to say that the place was far from spotlessly clean (I am not a cleaning freak by any means).
• Denis (9/5): - Rezervisali smo smeštaj na osnovu recenzija naših ljudi i nismo se pokajali.. Lokacija objekta,podzemna garaža,udobno,čisto.. Blizina znamenitosti,objekata za hranu itd.. Možda bi doručak mogao biti raznovrstniji..
• daniel alberto (5/5): - La ubicación Es muy antiguo y le falta mantenimiento
• Koen Van Halewijck (9/5): Zeker doen! - Heel degelijk hotel, vriendelijk personeel, heel lekker vers en gevarieerd ontbijt, goeie en rustige kamers met airco. En dat alles voor een heel redelijke prijs. Moeilijk te vinden. Laat je niet afschrikken door de lelijke voorgevel.
• Jik (9/5): We had a good stay, and would stay here again if we were visiting Bursa. - We unfortunately had a broken AC in our booked room (can happen) and the staff kindly offered us another (bigger) room free of charge. Very positive experience. Good value for money. Location is also very central and great. Did not have the breakfast so can't judge.
• Ahmad Alaa Addin (10/5): -
• Beyhan (10/5): - Very close to the city center. The staff is very friendly. It was a pleasure to stay at this hotel with a very nice interior.
• Girgina Valkova (10/5): -
• Valentina (7/5): -
• Luca (7/5): Consigliato per breve tappa a Bursa, presente comodo parcheggio ma struttura vetusta -
• AleRossi (7/5): - Posizione e parcheggio privato Struttura dal grande potenziale, ma purtroppo non curata e lasciata andare.
• Ahmet (5/5): für eine Nacht ist es okay - Gute Lage antike Einrichtung wäre gut, wenn die Sachen nicht defekt sind zum Beispiel defekte Wasserhahnen, Duschbrause, Spiegel im Zimmer und der Fernseher war eine eine Attrappe…
• erdem (6/5): Herzlich gute Lage preislich ok. Aber in die Jahre gekommen. - Lage und Perspnal. Liegt an einer Straße daher entsprechend lauter. Die Lüftung von der Toilette lässt sich nicht ausschalten und läuft die ganze Nacht. Nicht jedermanns Sache .
• Florin-Catalin (1/5): Not usually turkish friendly attitude! Misleading informations! - Nothing! I booked at this hotel for the fact that they stated in description that they do have private parking! They didn't provide description of the parking lot. Only when I speciffically asked for a parking place for a roofbox car they told me that my car would not fit but only AFTER I made the payment! And they told me that I should pay for parking in the street! When I arrived(around 22.00) the street look very unsafe, a ghetto-like street, a lot of beggars, people shouting to one-onother, a very unsafe look! Also the street view of the hotel is not like in the pictures on the Booking.com! It is very degrated! I made a cancellation of the reservation but they did not refundede! I don't know how the other services are but about their location, parking lot and outside view there are a lot of misleading data! So, TAKE CARE!
• Claudette (7/5): -
• Laurent (5/5): - Accueil déplorable, à mon arrivée la personne me donne la clef de ma chambre sans aucune indication et puis s'en va. Impossible d'obtenir quelques informations touristiques visiblement on dérange. Le jour de mon départ après le petit déjeuner on m'a bien rappelé l'heure du check out afin que je puisse partir le plus tôt possible. Petit déjeuner basique.
• Paul (8/5): -
• Pavle (10/5): - Great underground parking for motorcycle
• Ahmet (10/5): Super Hotel, Zufahrt schwierig! - Sehr schönes Hotel mit nettem Personal mitten in der Innenstadt. Sicherer Tiefgaragenstellplatz direkt unter dem Hotel! Etwas schwierig das Hotel mit den GPS Daten oder der Adresse über Google Maps zu finden. Die Daten stimmen nicht und sollten aktualisiert werden. Ansonsten fährt man wie verrückt durch enge Gassen voller Menschen mitten in der Innenstadt wie wild rum!
• Salem (10/5): I loved it - Amazing hotel. Receptionists are very friendly and helpful. I like the style of the hotel and its decorations. It is in the heart of the city center. I will book this hotel again whenever I come back to Bursa. No electric sockets next to the bed. The light in the room is very dimmed.
• Deniz (9/5): -
• Lucia Andreea (10/5): -
• Federica (7/5): - Sono stati molto disponibili nel lasciarci la stanza prima dell'orario del check in. La camera era spaziosa e pulita in una struttura che doveva essere un caravanserraglio. Vicinissimo al centro di Bursa e alle attrazioni principali della città. Parcheggio accanto alla struttura sotterraneo Le coperte troppo piccole. A colazione servono solo cay, se vuoi del caffè devi pagarlo, visto il prezzo pagato non ce lo saremmo proprio aspettato.
• Alexandr (9/5): - Местоположение. Рядом трамвайная линия и добраться до центра можно за пару минут. Учитывая не большой выбор мест с собственной парковкой, то я бы сказал что из минусов тут только необновленный ремонт в номерах.
• Swen (3/5): - Personal ok Laut, Alt, Unvollständig Ausstattung, Laute ständig laufende Lüftung, Armaturen Uralt und defekt. Schimmel und kaputte Ausstattung und Türen und Fenster. Alles auf Sparflamme. Kein oder nicht ausreichendes Licht im Gebäude und d in den Zimmer. Strassenbahn vor der Tür.
• Alexandre (8/5): - Chambres spacieuses, établissement très bien situé, petits déjeuners copieux La salle de bain était peut-être un peu vétuste, quelques traces de pattes de chat sur les draps...
• Thomas (8/5): -

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