Riad Ouatine

Location: 13 derb Boutouil, Marrakech, ma

Star Rating: 8.8 Stars

Property Type: Riads

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• BBQ facilities
• Safety deposit box
• Non-smoking throughout
• Shuttle service (additional charge)
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Fire extinguishers
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• CCTV outside property
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Internet access
• Housekeeping on request
• Pool waterfall
• Exercise/lap pool
• Swimming nearby
• Rooftop garden
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Four-Bedroom House

  The rooftop pool is a top feature of this holiday home. This spacious holiday home comes with 1 living room, 4 separate bedrooms and 4 bathrooms with a shower and free toiletries. Guests will find a refrigerator, an oven and a microwave in the kitchen. The holiday home also includes a barbecue. This holiday home is air-conditioned and has a private entrance, a tea and coffee maker as well as a terrace with pool views. The unit has 6 beds.

  Max Occupancy: 8 (8 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Private pool
  • Oven
  • Barbecue
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Rooftop pool
  • Plunge pool
  • Pool cover
  • Bottle of water
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access

Guest Reviews

• Angéline (6/5): Beautiful place, great location and lovely staff BUT some issues really need fixing - The location was fabulous, the place was very clean, the staff was incredibly nice (the owner came to welcome us with some mint tea even though we arrived very late at night (our flight was delayed)). He was also very responsive on WhatsApp and arranged drivers for us multiple times. They were all great too. Breakfast was fantastic. The place itself is beautiful and well decorated. Having one bathroom per bedroom is very convenient. The pool is small but very private. Unfortunately, there were some negative elements which were hard to ignore. The main issue that we encountered was that the room on the top floor had an awful sewage smell coming from the bathroom. We could barely sleep the first night. We then told the owner who was very reactive and sent someone to fix the issue the following day. It did greatly improve the situation, but the smell was still there. It was bearable but certainly not nice. Mattresses are not the best, the one in the room on the ground floor is very uncomfortable. The others are ok but very firm. There are humidity issues, you can see humidity stains on the walls. In the room on the ground floor, the ceiling is damaged because of the humidity which causes dirt to fall on the bed and pillows. There are no nets on the windows, so bugs tend to get in (and local cats too! - don't get me wrong, they are super cute, but not the cleanest).
• franck (6/5): Logement bien placé mais difficile d'accès - L'emplacement proche de la place JEMAA EL FNA, le petit déjeuner. Pratiquement jamais d'eau chaude dans les douches et le débit de l'eau est très bas. Le suivi des consommables type papier toilettes n'est pas réalisé. Le logement est bruyant car nous entendons énormément les scooters qui passent dans les petites ruelles.
• Daele Nathalie (8/5): chouette expérience du riad privatif, en plein centre de la fascinante Marrakech - Riad situé en plein centre, c'est ce que nous voulions. Le salon en haut et la petite piscine sont très agréables. Les chambres sont bien aménagées avec de belles décorations intérieures. Le riad est très agréable à vivre. Le petit déjeuner préparé le matin était vraiment très bon et la personne adorable, c'est un vrai confort. Un peu de bruit toute fois, car le patio donne sur la rue commerçante. Le patio central mériterait quelques éclairages complémentaires et peut-être un peu de déco en plus.
• Lionel (8/5): - L'emplacement au coeur de la Médina. L'espace pour chaque voyageur et le côté cosy. Super petit déjeuner avec Sanah et excellent accueil avec Abdel. Rien de particulier...
• Tanguy (10/5): Superbe riad - Très beau riad super emplacement a 5 min a pied de la place jamais el fna. Le bassin sur le toit est très agréable. Le petit déj est très bon !
• Natalia (6/5): - La ubicación genial, el desayuno y la atencion perfectos. Las habitaciones muy humedas, con manchas en las paredes. Sobretodo la de abajo.
• Carlos (9/5): Riad perfecto para 8 personas con muy buen desayuno incluido elaborado en el momento - La amabilidad de la persona que nos recibió. Nos invitó a relajarnos con un té y posteriormente nos enseñó todas las dependencias del Riad. El desayuno muy bueno y muy completo. Habitaciones amplias y cómodas. Nada
• Tamara (10/5): Riad con encanto muy bien ubicado - Sara que era la mujer que preparaba el desayuno fue súper amable. Las habitaciones son cómodas y todas las habitaciones tienen baño para una mayor intimidad . La terraza es un sueño.. la aprovechamos mucho. Es mi tercera vez en Marrakech y sin duda lo recomiendo. Estás al lado de la calle principal que lleva a la plaza y junto a restaurantes muy ricos.
• rebecca (9/5): A beautiful house right in the heart of Marrakech - Plenty of space, lovely bedrooms, beautiful design and excellent location. The plunge pool in the sunshine is fab! N/A
• Barbara (10/5): Excepcional ! - El trato del personal , la limpieza e ubicación no tenemos ningún comentario negativo hacia este alojamiento .
• Blanca (10/5): Inmejorable - Excepcional. Atentos, amables y siempre dispuestos a ayudar con una sonrisa. Nos han hecho sentir como en casa desde el primer minuto. Inmejorable. Perfectamente situado para recorrer la Medina caminando y a la vez tranquilo para descansar. Nos ha permitido movernos a todos los puntos clave sin complicaciones. Una experiencia maravillosa. Hemos estado comodísimas y repetiríamos sin dudarlo. 100% recomendable tanto por la ubicación como por el trato humano y el ambiente tan especial que se respira.
• TERESA (9/5): - A localização. A simpatia e disponibilidade do anfitrião. O pequeno almoço fantástico
• Anne Sophie (7/5): -
• Rémy (8/5): Très agréable - Le Riad est très bien placé ,à quelques minutes à pied de la Place. Il est situé au fond d une ruelle et de ce fait ,le calme règne. Les chambres sont très confortables, agréables ,joliment décorées. C'est une belle découverte! Disons pas grand chose, mais dans l intérêt de ce Riad, je pense que le mobilier du Patio, pourrait être renouvelé, pour proposer quelque chose de plus en rapport avec le lieu: confortable agréable, où il ferait bon de se poser.
• Alexandra (10/5): -
• carmen (10/5): Très bon Riad - Très bien situé Très propre et aussi la disponibilité et le sérieux du propriétaire il a tout fait pour répondre à nos besoins et à nos question
• Annelies (9/5): - Hele mooie Riad op een goede locatie het was even zoeken maar we hebben er 5 dagen veel plezier van gehad. Ontzettend vriendelijk personeel en lekker ontbijt. Iedereen zijn eigen Kamer met badkamer was ideaal voor onze familie.
• THIERRY (8/5): -
• JEROME (10/5): TOP -
• Cédric (9/5): -
• Eva (10/5): - L’emplacement et l’intimité Manque de matériel dans la cuisine (économe, grille pain et de quoi faire des jus frais)
• Thibaut (8/5): -
• Maree (3/5): Don’t go there, go to Thailand - The house is beautiful with traditional Moroccan architecture. It has four spacious rooms, which were overall quite good. The lady who prepared breakfast was very kind and took care of everything with great attention. However, the location of the apartment was not convenient, as it was far and not very comfortable to reach. The location of the house was very disturbing and uncomfortable. Although it is situated in the old town, it felt far and difficult to reach. There was trash everywhere around the property and the neighboring houses are built very close together, which made us feel unsafe — it would be easy for someone to enter the house from the roof. The apartment sits in the middle of the old market; we were a group of male friends, but if there were women with us they would likely feel uncomfortable walking here at night. People in the area were not welcoming at all, and whenever we asked for directions or help some would demand large sums of money. There are many narrow alleys which sometimes felt strange and frightening. We experienced an attempted theft and were at risk of being stabbed. Because of what happened, we cut our trip short on the fourth day, cancelled all our plans, and left Morocco. As Arabs, we did not expect to be treated like this by other Arabs; I personally do not think I will visit Morocco again, at least not this neighborhood. The streets are dirty and smell bad, access to the house is complicated and confusing, Google Maps does not work well there, and internet connection is poor. Beggars are common throughout the old town, and vendors sometimes come up to you and demand money even if you only took a normal photo. I do not recommend this place unless you are five men who are prepared to defend yourselves, because we had to use force to protect ourselves as happened to us. One person who helped us find the house later demanded 1,300 MAD for his help, and unfortunately something unpleasant happened to him afterwards.
• Christophe (9/5): Séjour très confortable - L’emplacement et la taille Rien
• KOSTANJEVEC (5/5): Kann man mal machen, muss man aber nicht - Die Lage ist sehr zentral Das WLAN war nicht funktionsfähig, leider ohne angebotene Lösung. Im Zweibettzimmer war der Geruch äußerst unangenehm. Zudem wirkte der Pool eher wie eine überdimensionierte Badewanne
• ANA MALLADA (10/5): - La limpieza impresionante, muy bonito y todas las comodidades. La persona que nos trajo el desayuno muy amable,un encanto.
• Philippe (9/5): - Nous avons apprécié la localisation dans la Médina. Avoir le Riad pour nous a été un vrai plus. Abdelrahim, nous a aidé lors de notre arrivée pour nous indiquer où était le riad. Car très difficile sans lui et sans un bon sens de l'orientation. Lors de notre séjour nous n'avons pas eu à le solliciter. A notre départ il nous a trouvé un porteur à remorque pour nos valises jusqu'au taxi. Un merci particulier à sanaa qui nous a servi nos petits déjeuners et entretenu le riad. C'est une perle ! Le Riad est propre, aménagé de l'essentiel. Le quartier est calme. Le bassin est au soleil mais ne permet pas de nager. Nous reviendrons ! Ce ne sont que des détails qui pourraient être apporté. La sortie de piscine est très glissante, n'oubliez pas une serviette pour les marches. La banquette du solarium est étroite pour être confortable avec les gros coussins. Soit réduire l'épaisseur des coussins soit augmenter la largeur des banquettes. Une barre avec cintres pour suspendre les vêtements serait bien. Un portant pour faire sécher les serviettes de toilette dans la salle de bain. Juste par soucis d'hygiène, l'humidité sous les matelas serait éviter par des sommiers. Dans la chambre à 2 lits, un surmatelas serait aussi le bienvenu dans cette chambre. Le salon de jardin n'est pas très confortable pour un moment de convivialité (rdc). Comme vous le voyez, juste de petits détails qui n'empêche en rien de profiter de votre séjour à marrakech. Le riad est idéal pour profiter de la Médina.
• Sarah (10/5):  - Nous avons aimé le petit déjeuner, la piscine, le calme dans la Médina ainsi que la terrasse.
• jaouad (10/5): - Accueil magnifique Tout été super !
• Aaliyah (10/5): Fantastisch! - Top locatie en een manager die voor je klaarstaat. Erg fijne Riad die van alle gemakken voorzien is. De dag van uitcheck zonder communicatie helaas geen ontbijt gehad. Blijkbaar was de lieve vrouw die voor ons zorgde ziek geworden. Enige minpunt tijdens het hele verblijf en geen enkel probleem door alle andere lekkere ontbijtjes!
• Karine (9/5): Bonj séjour dommage pour l organisation des quelques prestations ;) - La localisation et la petite piscine non profonde Il s était difficile de s entendre sur l horaire du petit déjeuner et 1er repas commandé non assuré a l horaire convenu ..c est dommage sinon c était parfait !
• Yessika (10/5): Increíble - Nos encantó en alojamiento. Tengo que de decir que las fotos no le hacen justicia, la casa es mucho mejor de lo que parece y eso que las fotos son increíbles. Las habitaciones son súper cómodas, todas. Tienes todas aires acondicionados que funcionan a la perfección. La piscina pensábamos que iba a ser más pequeña de lo que es realmente, nos la encontramos muy limpia y los niños la disfrutaros todos los días. La sala de estar con la cocina son amplias y Sanna tiene de todo. Abderrahim es una persona increíble. Nos ofreció su número personal desde el principio y ha hecho que tanto los preparativos del viaje como la estancia hayan sido muy muy fáciles. Nos ayudó con el taxi del aeropuerto al Riad, con las excursiones y con restaurantes… todo lo que necesites él te ayuda y contesta muy rápido. Y qué decir de Sanna, es una persona increíble. Le reservamos los desayunos todos los días y son muy muy recomendables. Es muy atenta y todo lo que le pidas te lo dará. Te repone los champús, toallas…. La ubicación es perfecta, estás a 5 minutos de la plaza principal jemaa fna pero el Riad para dormir no tiene ruido. Suelo ser bastante crítica con las estancias de las vacaciones y este sin duda ha sido el mejor alojamiento que hemos alquilado. Repetiría sin duda y lo recomiendo 100x100. No es algo negativo pero el acceso al Riad parece estar apartado pero es muy seguro.
• Dj (1/5): Absolutely Terrible. Avoid at all costs! - The housekeeper was very kind. Where do I start? I have no idea where the other, very positive came from! The host who met us, did not show us around the property when we arrived and it felt like a very sketchy area and set up. When I asked about the nearest supermarket, I was told on WhatsApp that there are loads in the square. Not that helpful to be honest. Despite walking the streets for an hour, I never did find one, just overpriced, dirty kiosks where we managed to get a few snacks for the child in our party. The AC is from 1982 and does not function in all rooms, has error codes after a few minutes, and smells. The another room the AC was so outrageously loud it had to be turned off to even try and rest (not that you will get any sleep). There is extensive mould and damp in the dining room, lounge nook, and the downstairs bedroom. There are flying bugs that bite you in all bedrooms - this was the deal breaker for us! The noise in this riad is utterly deafening. I cannot explain how loud it was with motorcycles tearing around outside at all hours. If you want to sleep in Marrakesh, do not book here. We booked alternative accommodation at 2am when we realised it was not going to work out for us. The lovely housekeeper who we had prepare us an evening meal and breakfast, actually stays onsite, which we did not realise, so we were slightly confused when we saw lights on in the downstairs area. It was a bit odd. I should add that we are fairly easy going travellers and we are not people who complain easily. We kind of roll with things but this place failed to meet any expectation, and we left after less than 24 hours. I also do not usually take to platforms to leave poor reviews at all, as I appreciate people are usually doing their best. However, the host has refused to refund us for our unspent nights or, in fact, anything, and Booking.com apparently can not do anything about it, so this is the only way I can express how unhappy I am with both the property and Booking.com
• Genesta (9/5): An oasis of calm amongst the chaos of Marrakech - Location was great, quiet area of a bustling Main Street, rooftop pool was superb to cool off, spacious, comfy beds and pillows No signs to give any indication where the Riad was, 3 young lads had to help us find it which was very frustrating
• Paola (10/5): Lovely stay for a long weekend! - Wonderful riad very close to place Djema el fnaa but at the same time very quiet; every room with its own bathroom, beautiful and comfortable common areas. Perfect for a group of friends like us. The staff is warm and welcoming and always ready to help. Very good breakfast made fresh in the morning! Nothing we did not like - the only thing to know is that the central riad in this season is not reached by sunlight, so it stays really chilly (which may turn to an upside in the hot season). All the rooms have splits for heat so it is not really an issue.
• Ioana (10/5): Exceptional - I had an absolutely delightful experience at this Riad, which far surpasses the beauty depicted in photographs. Each room exudes a unique story and features its own bathroom, ensuring complete privacy and comfort. The impeccable cleanliness and delicious breakfast contributed to an unforgettable stay. I wholeheartedly recommend this oasis of refinement and elegance.
• Vikki (10/5): Big gem in a very good location in the Medina. - Entire Riad to ourselves. Plenty of room to spread out or come together as family. There were three of us traveling and Riad was very spacious. It’s well enough off the noisy alleyways to provide quieter sleep, but close enough to walk the entire Medina. The main square was less than a 5 minute walk. Split units in every bedroom allowing us to have heat in our rooms, which now I understand is not real common in the Medina. Also plenty of hot water, which also may not be a given. We had trouble with both apple and google maps taking us to incorrect location. We whatsapped abderahimma (host and pardon if I mispelled his name) met us at a local eatery and escorted us to Riad where we were met with lovely staff member who provided us with tea and cookies. We had issue with toilet dripping and it was remedied very quickly. Very good value for the money. The communal areas were cold, but I think unusually cold while we were there. My nephew thought his bed was extremely hard, but mine was fine, a little firmer than what I am used to but slept well.

Photos