Pandora's Hilltop House Resort
Location: No. 22, Longwei Juwei, Xiehe Township, Wulingyuan District, Zhangjiajie City, China, Jiawan, cn
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation with Stunning Views
- Enjoy a comfortable stay in air-conditioned rooms with city or mountain views. Unwind in front of a flat-screen TV or relax on your private patio.
- Wake up to a delicious breakfast with buffet, continental, and Asian options, setting the perfect tone for your day.
- Have a fun-filled day with activities like billiards and table tennis, or explore the picturesque surroundings through hiking and cycling.
For a memorable stay amidst nature and luxury, book your stay at Hilltop House Resort today!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 12:00 PM - 11:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Clubhouse
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Table tennis
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Concierge service
- Grocery deliveries
- Infinity pool
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Pet bowls
- Pet basket
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Bingo
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Billiards or pool table
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Water park access (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Clubhouse
- Private picnics
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Covered parking
- Health or beauty spa nearby
- Swimming nearby
- Electric bicycle charging station
- Charcoal grill
- Rooftop garden
- Vegetarian menu options available
- Pool toys
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
King Room with Mountain View
This double room features a hot tub. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as garden views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Hypoallergenic
- Cleaning products
- Electric blankets
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Rooftop pool
- Infinity pool
- Plunge pool
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Hand sanitiser
-
Double Room with Spa Bath
This double room features a hot tub. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as garden views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Barbecue
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Hand sanitiser
-
Twin Room with View
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as garden views. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Hypoallergenic
- Cleaning products
- Electric blankets
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Rooftop pool
- Infinity pool
- Plunge pool
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Hand sanitiser
-
Double Room with Balcony
This double room features a hot tub. The spacious double room offers air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Hypoallergenic
- Cleaning products
- Electric blankets
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Rooftop pool
- Infinity pool
- Plunge pool
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Hand sanitiser
-
Double Room with Terrace
This double room features a hot tub. The spacious double room features air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Hypoallergenic
- Cleaning products
- Electric blankets
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Rooftop pool
- Infinity pool
- Plunge pool
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Hand sanitiser
-
Family Suite
Guests will have a special experience as the family room features a hot tub. Providing free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Hypoallergenic
- Cleaning products
- Electric blankets
- Linen
- Dining table
- Outdoor furniture
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Rooftop pool
- Infinity pool
- Plunge pool
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Hand sanitiser
-
Family Room with Balcony
This family room features a hot tub. The spacious family room features air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Hypoallergenic
- Cleaning products
- Electric blankets
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Rooftop pool
- Infinity pool
- Plunge pool
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Hand sanitiser
-
Double Room with Mountain View
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Hypoallergenic
- Cleaning products
- Electric blankets
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Rooftop pool
- Infinity pool
- Plunge pool
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Hand sanitiser
Guest Reviews
- ANGELA (7/5): NON SO SE CI TORNEREI - L'hotel è di recente costruzione, la camera era ampia ma piuttosto fredda. L'indirizzo che appare sulla prenotazione di Booking non è esatto e neppure quello in cinese che avevo richiesto alla struttura. Mi trovavo a circa 300 km da lì e non riuscivo in alcun modo a prenotare un Didi per raggiungere l'hotel. Ho chiesto aiuto ad una receptionist di un'attrazione di Yichang che ha parlato in cinese con l'hotel ma neppure a questa è stato dato l'indirizzo esatto che successivamente ho scoperto essere totalmente un altro. Alla luce di tutto questo ho raggiunto con un taxi la stazione di Zhangagjè a tarda notte intimando alla persona alla reception di darci modo di arrivare altrimenti sarei andata ad alloggiare da un altra parte. Non ho proprio capito il perchè di questo comportamento anche perchè nelle istruzioni successive circa le escursioni in zona la stessa persona è stata invece collaborativa ed esauriente. Il ristorante non è per nulla eccezionale e neppure la colazione. Si trova a quasi un km dal parco ed arrivarci a piedi non è facile. Non è conforme alle foto.
- Jakob (10/5): - Sehr freundliches Personal, es wirkt sehr familiär. Sie haben uns gleich nach der Ankunft Routen für den National Park vorgeschlagen und uns ticket ein ticket für das middle gate gebucht. Der großteil des personals kann solides englisch. Ich kann es sehr weiterempfehlen.
- Assilbek (10/5): Недавно остановились в этом бутик-отеле в горах и остались в полном восторге. Это невероятно красивое и атмосферное мест - Недавно остановились в этом бутик-отеле в горах и остались в полном восторге. Это невероятно красивое и атмосферное место с потрясающими видами вокруг. Интерьер просто космос — всё очень стильное, аккуратное и продумано до мелочей. Честно, этот отель вообще не похож на типичный китайский отель. Скорее создаётся ощущение дорогого европейского бутик-отеля уровня лучших отелей Лондона. Отдельно хочется отметить расположение — горы, тишина, свежий воздух и невероятная атмосфера полного отдыха и уединения. Рай для интровертов. Здесь действительно можно перезагрузиться и насладиться природой. В лаунж-зоне есть настоящий функционирующий камин, и это вообще отдельная любовь. Вечером там создаётся очень уютный, тёплый и расслабляющий вайб — хочется просто сидеть, отдыхать и наслаждаться атмосферой. Персонал просто замечательный — очень приветливые, внимательные и профессиональные люди. Любые вопросы и просьбы решались моментально. Нам помогли организовать тур, нашли отличного гида, и всё работало чётко как часы. Однозначно рекомендую этот отель всем, кто хочет получить не просто ночёвку, а настоящий красивый опыт и атмосферу. Очень классное место, куда хочется вернуться снова.
- Toshin (8/5): Lovely budget-friendly hotel - The hotel has excellent staff and the location is fantastic, just a 10 minute walk from the gate to the park. I also loved that they had a free laundry service. We also loved the free pick up service! Our room overlooked the parking lot which was less than ideal but overall I'd still recommend the hotel.
- Paula (9/5): Zhangjiajie is schitterend en het personeel in het hotel zeer behulpzaam - Zhangjiajie is echt schitterend. Will heeft ons heel goed geholpen om een goed plan te maken want er is ontzettend veel te zien en te doen. Ook het andere personeel was zeer behulpzaam en vriendelijk. De kamers zijn ruim en de bedden liggen lekker. Het ontbijt had beter gekund, er was wel veel keuze. Een verwarmd zwembad zou helemaal top zijn geweest, want het was nu te fris voor ons.
- Marcus (9/5): Modernes Hotel in fantastischer Umgebung - Schöne saubere und großzügige Zimmer mit tollem Ausblick, schöner Poolbereich mit Bar und Kamin, gutes Frühstück, sehr nettes und hilfsbereites Personal, Nähe zum Zhangjiajie Nationalpark , Shuttle Service Restaurant durchschnittlich, schlechtes WiFi, deshalb auch TV ohne Funktion
- Eileen (10/5): -
- Ali (6/5): Plutôt cher au vue des prestations - L’emplacement la vue la taille de la chambre, les conseils du personnel, la possibilité de laver son linge. Le personnel toujours aux petits soins. Le Washlet ne fonctionnait pas, échantillon en guise de gel, douche et de shampooing limité quand on est deux personnes dans la chambre, le petit déjeuner, très limité plutôt accès oriental, le dîner, je préfère ne pas en parler.
- Irene (10/5): - Nos encantó alojarnos allí! Es un hotel precioso y con un personal muy muy amable. Nos ayudaron en absolutamente todo, pudimos reservar las excursiones a través de ellos y, además, te explicaban con todo detalle cómo hacer tu excursión cada día con el mapa. Will fue encantador con nosotros, nos dio su número y nos ayudó en muchas ocasiones, incluso le llamamos un día porque tuvimos un problema con el transporte para volver y habló él mismo con el transportista. Además, nos llevaron al aeropuerto el día de vuelta gratis. Muy muy recomendado y en una ubicación increíble! Además, un día cenamos en el hotel y la comida estaba deliciosa
- Maksims (10/5): Прекраснейший вид, просторные номера, идеальное расположение - Постоянная поддержка персонала и помощь. Решили так же нестандартную проблему с таксистом.
- Maksims (10/5): -
- Diletta (10/5): servizi eccellenti - Hotel in ottima posizione a 10 minuti a piedi dal Middle Gate del parco nazionale. L’host Will (che parla inglese!) è stato disponibilissimo, ci ha suggerito gli itinerari da percorrere nel parco e ha prenotato i biglietti di ingresso per noi. Disponibile in struttura anche la cena, con ottimi piatti locali —
- Alessa (10/5): - The hotel feels like a genuine family-run place, with the children managing the front office in a friendly and helpful way, while the parents take care of things behind the scenes. This creates a relaxed, home-like atmosphere where it’s easy to spend time in the common areas. There are plenty of facilities to use, including a breakfast buffet, a pool overlooking the mountains with an attached café, a pool table, a fireplace with music, and a very comfortable massage chair. Dinner is also available in the evening, which is convenient since there aren’t many restaurants nearby. The room is spacious, clean, and nicely designed, with a bathtub in the room and a balcony overlooking the well-known mountain pillars. The hotel is also about a 10-minute walk from one of the park entrances, making it easy to get into the park in the morning. Nothing!
- Sergey (10/5): - Everything was great. The hotel is perfectly located, just about 800 meters from the entrance to the Avatar Park. The beds were very comfortable, and the room was clean and well-maintained. But the most important thing about this hotel is the people. The staff were incredibly friendly and helpful, always ready to assist with any questions. A special thanks to Nick, who helped us buy tickets to all the parks, drew a detailed map, explained everything clearly, and organized everything for us. Thanks to his help, we were able to see everything we wanted easily and without any stress.
- aoaopipi (10/5): A high-quality resort experience, enabling a hassle-free enjoyment of the Zhangjiajie mountains! - It was wonderful. The staff and service was exceptional. Especially a special shout-out to our personal "butler", Nick, who even thoroughly provided us an overview of what and how to visit the mountains/attractions optimally. He also proactively sent us information and helped us reserve our tickets. We were also able to check in at a late time and everyone was really kind and helpful, whenever we had a question. The room was clean and comfy. The breakfast was good and the surroundings were amazing. There is a lot of nature close around, including a rice field and a "secret" bamboo forest (you may come across the entrance on your right when you walk from the accommodation to the Middle Gate). There are also great restaurants in the neigbourhood and, importantly, it's like an 8-minute walk to the Middle Gate of the avatar mountains park. Nothing really. Do keep in mind you are a bit dependent on using a car if you want to reach the area, but the accommodation kindly picked us up at the train station.
- Frank (9/5): -
- Iacovos (10/5): - It is a charming hotel very well designed with excellent personnel ready to handle your request. They offer very good breakfast. Great variety of dishes. I would like to make special reference to Nick who was extremely helpful. I strongly recommend this hotel. The big star in
- Fouad (10/5): - Personnel très accueillant et qui aide beaucoup, notamment Will et Mia. Très bon emplacement a côté du middle gate du parc national.
- Ayudh (9/5): - Nick the staff was extra helpful with booking attractions and transport. Nothing.
- Leonardo (10/5): - Will was the perfect host! He explained and planned the trips perfectly - much appreciated!
- Aneta (7/5): Mooie locatie en super personeel - Personeel en ligging Eten
- Henry (10/5): Excellent Location and Service from Nick - Service was exceptional, Nick our Homestay Butler was available around the clock: answering questions , planning itinerary, booking tickets and taking care of us throughout our entire stay. Location was amazing, and facilities were pretty good. Dinner was nice and homestyle
- HAMAD (10/5): - الفندق جمييييل جدا وموقعه ممتاز قريب من حديقة جبال الافاتار مشي على الاقدام 10 دقايق وطاقم الفندق ممتاز جدا وتم توصيلنا من محطة القطار بالذهاب والعودة مجانا من قبلهم حتى السوبرماركت وصولنا له صراحة خدماتهم ولا أجمل لو فيه أكثر من 10 نجمات لوضعتها
- Ainur (10/5): - Отель очень уютный, из-за того что в горах было ночью чуть холодно. Люди помогали во всем. Спасибо
- Matteo (10/5): - Posizione perfetta, a 800mt dal middle gate, comodissimo, Mia pazzesca, ti aiuta tantissimo con l'organizzazione dei percorsi, ottimi anche i prezzi. Struttura un pò fredda, ma dipende anche dal periodo immagino. La struttura è praticamente nel parco quindi di conseguenza è più isolata, non sta nel paesino, e arrivare a Zhangjiajie per prendere la funivia per la porta del paradiso ci vogliono circa 25/30 di macchina. Colazione e Cena buone, ma anche immagino dipenda dalla stagione
- Donald (10/5): Wish we stayed longer! Amazing staff, food, view & overall experience - Amazing views and the hotel was very clean/ hygienic. Nick was very helpful in providing us the routes to the Zhangjiajie National Forest Park and Tianzi area. Service was exceptional, especially at the restaurant + The food was incredible. Wish we had stayed longer!
- Paulina (10/5): We are very satisfied with the service and recommended for others who want to have an adventure - The breakfast was planned ahead so the guest can choose what they want. The staff was very friendly and very supportive to provide all the information that the guest need. It feels like you are at your own home. Since we stay in 3rd floor and the breakfast on the ground floor. It could be better to provide small lift for luggage carriage up and downs.
- Kazakov (10/5): Замечательный отель. Рекомендую. - Отель находится в очень тихом уединенном месте, достаточно далеко от центра. Добраться до отеля можно только на такси. Но в этом и прелесть отеля для тех кто хочет отдохнуть от городского шума. Зато отель находится в пешей доступности от входа в национальный парк. А это собственно и есть то, зачем стоит ехать в Чжанцзяцзе. Кроме того отель обеспечивает бесплатный трансфер из аэропорта. Встречают с табличкой и привозят в отель. Хочется отметить блестящую работу персонала. Помогают во всем. Нам купили билет на поезд до Чанши, билеты в пещеру Хуанлонг, на гору Тианмен, в национальный парк Чжанцзяцзе. Помогли с обменом долларов на юани, вызывали такси. Особенно помог Ник (Nick). Благодаря его помощи во всем и организации экскурсионной программы наше пребывание в Чжанцзяцзе было великолепным. При отеле есть ресторан. Работает "до последнего клиента". Качество блюд хорошее. Дамплинги вкусные, нудли вкусные, совсем не переперченые, есть вилки и ножи. Фотографии номеров и отеля соответствуют действительности. Климат контроль работал хорошо. В отеле тихо, уютно, комфортно. Завтрак хороший, можно заказать что хочешь из списка. Потрясающие виды на горы. Отель однозначно может быть рекомендован! Может это мое личное и для других наоборот будет плюсом, но ванная в спальне как то не комильфо.
- Ada (10/5): A perfect place to stay when visiting the area. - A lovely hotel in beautiful surroundings. We thoroughly enjoyed our stay. Super modern, comfy rooms, with a great view. Helpful, friendly staff. Our thanks in particular to Nick, who was so patient in advising us on outings and booking tickets. Good breakfast and dinner too. Would highly recommend! Nothing
- Rob (10/5): - The staff including Nick were wonderfully helpful. The accommodations were nice and the restaurant food was good! The hotel is located a quick walk to Zhangjiajie park. We had a great time there and would recommend! No complaints
- Jaspreet (10/5): - The staff were excellent and went out of their way to help us with the national park tickets and mapping the route. One of the gates to the national park is less than 1 km away from the hotel. The hotel itself was clean and had a very warm vibe. Will definitely recommend staying here. Everything was great
- Shikha (10/5): Fantastic - Lovely spacious room. The views were stunning, the facilities (swimming pool, lounge room(s) with a fireplace, pool table and access to laundry services) were great. The breakfast spread was vast and the dinner options were delicious. The highlight was that it’s only a short walk from the middle gate to the Zhangjiajie park, and staff went above and beyond to help with planning an itinerary, book tickets and also a complementary airport transfer.
- Julia (10/5): Wonderful stay - The view of the resort n my room was amazing, very peaceful. The design of the place was very beautiful too. People there were very friendly, kind and helpful, especially Peter and Will. Highly recommend this place
- Lisa (10/5): - Die Lage und das Personal als auch das Zimmer an sich mit Frühstück waren wirklich top :) Es war ein wundervoller Aufenthalt. /
- Krisha (10/5): Would definitely recommend to other travelers - We had such a lovely stay at Hilltop House Resorts. Will was very helpful throughout our stay - he helped plan our route around the park which can be confusing and organised tickets for us. The location is beautiful and very close to the park.
- Camilla (10/5): Highly recommend! - Outstanding views. The rooms are incredibly spacious and the breakfast spread is next level. The staff is incredibly welcoming and helpful, and were able to book all our activities through them directly which made our trip that much smoother
- Sara (9/5): -
- Onno (9/5): Excellent stay on the hillside near Zhangijajie National Park - Very close to middle gate of Zhangijajie National Park (10 minutes walk), the host Will is an exceptionally empathic guide who arranged not only the best ticket package for zhangijajie but also for Tianman mountain and Grand Canyon. For the first 2 days he provided us with a detailed map with explanation which routes to take. This was extremely helpful and we really were able to see and do everything in 3,5 packed days. A big thumbs up for Will and the team @ Hilltop House resort No negative remarks
- Renaud (9/5): -
- Abdulmajid (9/5): - Location, friendly people, outstanding place and very helpful employees. Atmosphere
- Gert (10/5): - This place was perfect! The location is excellent, 10 min walk from one of the park gates. Will is a fantastic hotel manager, he helps you to organise the tours and make your itinerary, nothing is too big or small for him to help you with. The hotel is super clean, the room was very spacious and the huge bathtub was my favorite! Would definately recommend this place!!
- Stephen (7/5): Pleasant family stay - Willing staff will do anything you ask and the rooms are very comfortable. Mia made contact a couple of days before on wechat and really went out of her way to help with anything we needed. Beds are great and rooms spacious. The bar room next to the pool had a fire going every night and was a great spot to relax. Dinner very reasonably priced and an easy option instead of venturing out. Ability to wash for free was great advantage in our long trip. Location is great as well and it was great being out of the city. It was quiet and peaceful at night. Teenage kids really enjoyed the pool table downstairs. I cannot see how this is rated 5* . I believe 3* or 4* at a stretch is more accurate. If I was evaluating the property as a 3* i would give a 10 rating. The breakfast offering is more like caffeteria style and you have to run around getting cutlery, butter, sauces and we had to order the night before and we suspect they kept things smaller due to offseason so perhaps the offering is more comprehensive in season. The rooms are good but a five star room would have more mirrors for example( there is only one in bathroom) and there are some minor maintenance issues. Based on the pictures you get the impression you are right on the mountain with unobscured view but in reality some local houses are in front of the hotel and this is misleading. I therefore believe value for money is not that great.
- Wouter (9/5): Prima verblijf met fijne host (Will) en personeel. Goed eten op locatie. - Prima ruime kamer. Prima ontbijt en diner op locatie met vriendelijk en behulpzaam personeel. Fijne host (Will) die onze tour guide heeft geregeld en ook de tickets naar het park en ook voor vervoer van en naar vliegveld heeft gezorgd. Bedden sliepen prima. Fijne rustige omgeving. Lieve hond. Helaas was het te koud in de winter (december) om te kunnen zwemmen (ongeveer 8 graden). Het buiten zwembad is niet verwarmd. Als je met warmer weer komt is het een prima zwembad met een prachtig uitzicht op de bergen!
- Nadezhda (10/5): - Great hotel!
- Alevtina (9/5): - Хороший не большой отель, чисто, хорошее постельное белье, не жесткие матрасы, удобные подушки, дорогой и хороший запах шампуня, кондиционера. Хороший напор воды в душе, не воняет канализацией, номер не прокурен, есть халаты и тапочки. Очень приветливый персонал, постоянно помогали нам, покупали билеты в парк, решали вопросы с такси. На завтраки для меня есть было нечего, мне отдельно делали салат с помидорами и огурцами. Приехали в 3 ночи, отель без отопления, в номере холоднее, чем на улице, окна в номер открыты! На улице плюс 5)) включили кондиционер, пол ледяной, номер прогрелся ближе к утру, спали одетые, не говоря уже про душ! Завтрак на китайский лад, я была голодная постоянно. В других местах с едой также. Уходишь с номера в 9 утра, отопление выключается, на завтраке холодно, окна , двери открыты, чай еле теплый и ты уже замерз! Дальше такси… тоже самое, окна открыты, печку не включают. Пока доехал до горы, ты уже замерз. Дальше горы, согреться негде. Только горячий чай в руках, все кафе уличные, без отопления. Приезжаешь в номер после 20.00, комната ледяная и все с начала! Эта проблема не отеля, так везде в Китае. Но отелю нужно адаптироваться под европейских гостей, мы испытали очень сильный дискомфорт из-за постоянного холода. Согреться можно было только в горячем душе вечером! Курят китайцы везде! Вы будете завтракать, рядом с вами будут все курить, дышать нечем, так же в холле, для них это норма! В первый день хотела поставить не выше 3 оценку! Поставила 9 только из-за менеджера Ника, он большой молодец!
- Richard (9/5): Excellent base for exploring Zhangjiajie. - Great location, easy walking distance from park entrance. Will and all the staff were really helpful and friendly - helped us buy park tickets and gave lots of advice on how to see the best sights. Lovely room and good facilities. Not the widest choice of food.
- Hollie Ann (10/5): Just stay here !!!!!!!! - I cannot express this enough, stay here!!! I arrived a solo female traveller from the UK, and Will personally sorted all my tickets for the different parks, and planned my itinerary. I felt so cared and looked after. The location is great, literally walk down the road to little shops and small restaurants. Nothing - perfect
- Paula (10/5): -
- wei (10/5): - Staff was friendly and accommodating, especially Will, he helped us map out the best plan for our trip and even booked tickets and cars. Location was super convenient within a 10 minute walk from one of the entrance to the National Park.
- Mégane (9/5): - Le personnel etait tres accueillant, Will nous a aidé à planifier les itinéraires de randonnées. L'emplacement était idéal.
- Konstantin (10/5): - Hilltop House Resort was a genuine discovery and perhaps one of the warmest memories from my trip to Zhangjiajie. It’s one of those rare places where a hotel becomes not just accommodation, but part of the journey itself. From the very first moments, you feel the care of the staff — not formal, but sincere. They helped us plan our route through Wulingyuan Park so efficiently that we managed to see the main locations without the crowds and at the best times for photography. They were always responsive to requests, often offering solutions before you even thought to ask. Breakfast here is a particular pleasure: hearty, varied, with local touches. The hotel restaurant serves Hunanese cuisine that’s well worth trying — it’s an immersion into local culture through taste. In the evening, after a full day in the mountains, you return to the hotel and find yourself embraced by a homely atmosphere: a tea ceremony by the fireplace in the lobby, a friendly dog greeting guests, soft lighting and tranquillity. These moments stay with you just as much as the views of the stone pillars. Hilltop House Resort is a place you want to return to. I recommend it to anyone seeking not just a place to stay, but genuine hospitality.
- Paula (9/5): Alojamiento a 10 minutos de parque - Alojamiento ubicado a 10 minutos andando de una de las entradas al parque de Zhangjiajie. Habitaciones recientemente renovadas y espaciosas. Desayuno correcto, más oferta asiática que occidental, pero con varias opciones de fruta y huevos. El encargado Will nos ayudó mucho a planificar nuestros días en la zona para poder visitar todo e incluso nos compró las entradas, fue de gran ayuda! Nada ☺️
- Louis (9/5): - Der Hotelmanager (Will) hat uns jeden Tag eine Route für die jeweiligen Nationalparks auf unsere Bedürfnisse zugeschnitten und alle nötigen Tickets/Transfers gebucht. Die Türen in der Lobby waren die meiste Zeit geöffnet, so dass es nicht so angenehm war, um dort zu verweilen.
- Aleksandr (10/5): Great hotel if you plan to go in National Park - Great location for visiting the park. Friendly staff. The breakfast is not very varied, but it is delicious. It is very convenient that in the evening, after a walk in the parks, you can come to have dinner (menu-based food selection) Nothing
- Ferenc (10/5): The best hotel to visit the Avatar montains, the Great Canyon, the Tienman mountens. - Beyond the location and the amenities of the hotel, I would emphasize the support from Will, the kind host of the hotel, who organized an optimal schedule for the 3 days staying in Zhangjiajie, including booking tickets. It was a wonderful stay, I would suggest for everyone to choose this hotel, whenever wants to go to Zhangjiajie. Thank you Will! Nothing to mention.
- Veronika (10/5): - Very friendly and helpful staff! Will helped us with booking many tourist attractions. The view from the rooms is very beautiful. We also liked that it’s possible to play table tennis and pool. Dog Daniel is so friendly and cute :)
- Rahim (10/5): - The staff were exceptional, polite and very helpful, going above and beyond. They helped us locate lost passport, book tickets, and help us get to locations. The room was a bit chilly and the radiator wasn't working.
- Hansjürg (10/5): “Home away from home” in den Chinesischen Bergen - Die Gastfreundschaft war einmalig! Wir schätzten vor allem Will’s Aufmerksamkeit, und schon vor dem Besuch Priority Tickets für Tianmen Mountain zu organisieren und auch sonst wurde uns jeder Wunsch von den Lippen abzulesen, wir konnten sogar gratis die Wäsche waschen, welche sich auf der Chinareise bis Zhangjiajie ansammelte. Ein riesiges 謝謝!
- Richard (10/5): Perfect accommodation - The service was excellent and the location is close to Zimugang gate, the food at the restaurant was also excellent, especially breakfast
- Dmitry (9/5): - Отель расположен в красивом месте.Очень доброжелательный персонал.Нас встретили в аэропорту( трансфер включен в стоимость в один конец) и доставили быстро в отель. В отеле есть ресторан,в котором можно поужинать до 22 часов( в других отелях в горахэтим проблема).Есть бар с пивом и вином. Нас подвела только погода,шео дождь и утром был густой туман,который не рассеялся в горах до следующего дня. Удивило отсутсвие в номере сейфа,ведь в отелях даже 4 звезды всегда есть сейф. Завтрак оень скромный.
- Radim (10/5): Ubytování v horách -
- Bartosz (10/5): - Great hotel with really friendly staff, including an amazing dog that just wants to be pet all the time :) 10 minutes walking distance to the entrance to the national park. Fully recommend
- Ahmed (10/5): - Very conveniently located to the national forest park. And stunning views from the swimming pool area. The staff were extremely helpful and made our stay very comfortable.
- Nataliia (9/5): - I would say it’s a good place to stay. Nearby, you can find the middle entrance to the park, but there aren’t many other entertainment options. The staff are very good — kind and polite — and I really enjoyed communicating with them. I was surprised with good Internet, it's possible to work from there There are no good grocery stores, cafés, or anything like that nearby. If you need to buy some medicine, a bag, or maybe some sneakers, and so on you’ll have to go into the city.
- Evgeniia (10/5): Лучший отель в Чжанцзяцзе - Отель подтвердил все наши ожидания ! Он расположен в пешей доступности (10 минут) пешком до центральных ворот в парк Чжанцзяцзе, из него удобно добраться и до Гранд каньона и пещеры желтого дракона, и до горы Тяньмэнь. Все положительные отзывы исключительно правдивы! Просторные номера , хороший завтрак (голодным не останетесь ), и самая большая ценность этого отеля это его сотрудники! Особенно хочу отметить Уилла (его английское имя Will). Он был на связи до приезда (помог организовать доставку торта к дню рождения близкого человека), помог спланировать все наши перемещения по парку (приобрел билеты , все расписал по карте). Благодаря его помощи все прошло отлично!!! Всегда был на связи ! И отдельная безусловная любовь это пес Тани. При возможности обязательно вернемся в этот отель ! -
- Marina (10/5): Собака, которая живет в отеле, просто чудо! - 1. Местоположение отеля. а) 15 минут пешком до входа в национальный парк. b) вид из окна номера (на горы) 2. Чистота в номере и в отеле в целом 3. Общительный персонал, а) помогли построить маршруты по национальному парку. b) Помогли купить билеты в национальный парк, каньон, стеклянный мост. Рассказали, как добраться до достопримечательностей. 4. Бесплатно разрешили постирать вещи, высушить их в сушилке и отпарить их. 5. Трансфер который входил в стоимость, встретили из аэропорта и довезли до отеля. 6. Из развлечений бассейн, бильярд. 7. Wi-Fi в номере стабильно работал. Добавить в меню разнообразные европейские виды завтрака.
- Szabina (10/5): Well-located hotel with helpful staff and good dining, perfect for exploring Zhangjiajie - The hotel is in an excellent location, just about a 10-minute walk to the park entrance, which made our trip very easy. The staff were extremely helpful and friendly – they not only arranged all our park tickets but also took the time to give us clear instructions and useful tips for visiting Zhangjiajie. Breakfast was quite good, and we also enjoyed dinner at their restaurant, which is definitely worth trying. A nice bonus was the free self-service laundry room, which came in very handy during our stay.
- Костылев (10/5): - Отзывчивость персонала. Всё очень душевно. По домашнему.
- Mark (10/5): -
- Yichen (10/5): -
- Christophe (9/5): -
- Maysoun (10/5): It was memorable and amazing by all means - The staff were amazing especially Will, Kayl and the young lady at the reception. Even the dog Daniel was very friendly .. we will surely miss them all and would love to visit them again and again.. they made us feel like home.. big thanks to them for their kind support and welcome. Everything from the ambience to the friendly atmosphere to taking the extra mile to help and assist
- Voglar (10/5): -
- Heng Choo (10/5): - Friendly staff, Will is extremely helpful!
- Christopher (10/5): -
- fahad (5/5): شكراً لموظفين الاستقبال علي حسن معاملتهم - الموظفون ودودين جداً الموقع بعيد جداً لايوجد متاجر بالقرب منه وكان سائق الذي استقبلني في المطار متهور جداً
- Alba (10/5): Todo ha sido perfecto - En general todo! La atención ha sido super personalizada, nos ayudaron en todo momento con todo. Te recogen del aeropuerto, te reservan las entradas del parque y te hacen la ruta más conveniente según los días que vas, incluye el desayuno que está muy bien .La comunicación con el personal antes y durante la estancia ha sido un 10. Gracias por todo Nick! Nada. Solo destacar que la ubicación no aparece en google maps.
- denislenshin (8/5): - Friendly personnel, nice view from the room. The bid orange doggo is awesome :) The window of my room was poisitioned that way that guests walking to the swimming pool and coffee point could watch at me inside the room. Some of them used that drawback waiving their hands towards me, and it is not a kind of experience I would like to repeat. Breakfasts could have been more diverse. Moreover, some guests used to smoke in the breakfast hall, no one from personnel controls such behaviour deviations.
- Ana (8/5): - El alojamiento estaba muy limpio y se encuentra cerca de una de las entradas del parque. Nos dieron un regalo cuando nos fuimos. Las habitaciones son como en las fotos pero necesitan un poco de mantenimiento.
- Teodora (8/5): - The staff was very friendly and helpful. They helped us choose an itinerary in the national park. The breakfast quality could've been better. It seemed like many dishes were microwaved from frozen ingredients. The dinner was also great value for money compared to other restaurants we've been to in the region.
- Niklas (10/5): -
- LadyFi (9/5): Amazing stay!! - We had an amazing stay here! The owners were incredibly welcoming and helpful, and even picked us up from the airport free of charge. The rooms were spacious, spotless, and had everything we needed. The food in the restaurant was delicious – real home-style cooking with so much flavor. What really made it special were the little touches: their beautiful and very friendly dog (a highlight of our trip!) who we were even allowed to take for walks, and the free laundry facilities which were so convenient. The whole place feels family-run, warm, and genuine. All in all, it was an amazing experience, and I would recommend this hotel to anyone looking for comfort, hospitality, and a truly memorable stay.
- Daniele (10/5): -
- Mustafa Hassan Adam (10/5): Best 360 view I've ever experienced in a resort in China. - The view around this resort is hard to beat. Just mesmerizing nature and mountains all around the resort especially from the "infinity" pool. Serene location and lovely staff. I enjoyed this hotel the most in China. Just make sure to bring a 360 camera. You will understand when you get there :) The food choices are abit limited if you want kosher/halal food. Also since it is a remote location atop a small hill "as in the name of the resort itself", there arent any grocery stores nearby.
- concetta (10/5): - La disponibilità del personale, soprattutto Will che ci ha aiutato in tutto spiegandoci bene ogni cosa. Al ristorante si mangia benissimo e non si paga molto. La posizione a 800 metri dalla porta di entrata del parco (ma tanto la navetta vi ci porta anche gratuitamente ! La navetta vi porta anche gratuitamente in aereoporto quando andate via. Siamo stati benissimo, accolti con attenzione e rispetto. Era tutto ok
- aldo (9/5): Soggiorno ad Hilltop house - Struttura nuova a poca distanza da uno degli ingressi del parco. Buona e variegata la proposta della cucina. Ottimo il servizio di assistenza ai clienti. Il personale si è prodigato per organizzare le visite richieste, con professionalità e tanta gentilezza.
- Dana (10/5): Perfect place to visit the National Park - The hosts were so kind and helpful. They told us everything we needed to know about visiting the National Park and nothing was a problem. Fantastic location! Gorgeous view and the pool was perfect after a hot day in the park
- Karen (10/5): Amazing this resort was the perfect stay and I would definitely go back ! - Will was an incredible host. He started the communication from before I arrived to ensure I had transportation to the resort and shared his suggestions or best way to plan the 3 days I was their. It felt peaceful and I truly enjoyed every minute of my experience and I believe it truly was made special because Will was always going out of his way to!
- Aniela (8/5): Unexpected and relaxing - The location is perfect of you want to visit the Zhangjiaje National Park! The personnel was great, really kind and helpful with the reservations and recommendations
- Hayyan (10/5): Fantastic stay - Clean, friendly and amazing location. They offered to pick and drop us from many places free of charge. Arranged special food for our dietary requirements. Even picked us up from the middle of the road at 23.30pm as a tree had fallen on the road so our car could not get past. I couldn't rate the stay any higher. Will certainly be back one day.
- Chin (7/5): Good -
- Dingxing (10/5): Great place to stay - Great place to stay when visiting Zhangjiajie National Forest. It is walling distance to one of the entrances. Also everyone was super nice and always willing to help out. Room was super clean. Honestly, no complaints at all. Highly recommended!
- Raphael (10/5): Exceptional -
- Katie (9/5): A great choice in Zhangjiajie - The kitchen was excellent, the location pretty and peaceful, the staff friendly, and there was a useful washing machine and dryer. The location is a little remote and the rooms can be a bit noisy (slamming doors of other rooms).
- Rafi (10/5): Exceptional -
- Samuelson (10/5): Fantastic Property! - Everything was great - terrific property, excellent staff, great location. The property could not be better. Do Ni the golden retriever on property made the stay even better! Nothing
- Emilie (10/5): My sister and I stayed at Hotel Hilltop House Resort and had a wonderful time there. The staff were incredibly sweet and - Staff, location, facilities Nothing I did not like. Everything was perfect
- Dewan (8/5): Very good -
- Yaqoub (10/5): A wonderful and relaxing stay with excellent service and beautiful surroundings. - I had a great stay at the resort. Here are some highlights: • Beautiful and peaceful place with amazing views around the resort. • Very friendly and helpful staff, especially Mr. Will. • Free airport shuttle (one-time). • They also helped me find local events and activities easily. Highly recommend this resort and will definitely come back!
- Paul (10/5): Exceptional hotel, pool and service! - We were looking for somewhere to relax after a couple of days in the park and this was perfect! Incredible service from Will and the team. They went out of their way to look after us! We enjoyed the pool and pool area all day, the restaurant and breakfast is good. The rooms are fantastic and the location and scenery just gorgeous. Great communication at all times. Wish we could have stayed longer. Would be good to have a couple more sunbeds and poolside seating, but it wasn’t very busy by the pool so we were ok
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