The Charity Hotel International
Location: Off Arusha - Moshi highway, Arusha, tz
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Located in Arusha, 3.9 km from Uhuru monument, The Charity Hotel International offers a retreat with a garden, free private parking, and free WiFi. Modern Amenities include air-conditioned rooms with a flat-screen TV, fridge, and private bathroom. Guests can savor African and American cuisine at the restaurant and unwind at the bar. Delicious Breakfast options range from buffet to Asian. The hotel features a children's playground and a helpful staff fluent in English and Swahili. Explore nearby attractions like Old German Boma and Njiro Complex before returning to comfort at Charity Hotel. Book now to experience hospitality in the heart of Arusha.
Important Information
A deposit may be required at the property.
Policies
Check-in: 10:30 AM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- BBQ facilities
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Car hire
- Massage services
- Packed lunches
- Currency exchange
- Karaoke
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Kid meals
- Shared kitchen
- Public transport tickets
- Outdoor furniture
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Broadcast Live sport events
- Happy hour
- Cooking class
- Aerobics
- Stand-up comedy
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Golfing on site
- Playground on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Game drive nearby
- Internet access
- Housekeeping on request
- Concerts/live shows
- Private picnics
- Art gallery on site
- Wine release events
- Reception hall
- Japanese garden
- Secured parking
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Comfort Triple Room
Guests will have a special experience as this triple room provides a hot tub. The spacious triple room offers air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Executive Suite
Guests will have a special experience as this suite provides a hot tub. This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a tea and coffee maker, executive lounge access, a seating area as well as garden views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Mosquito net
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Twin Room
This twin room's standout feature is the hot tub. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, a tea and coffee maker, a dining area, a safe deposit box as well as garden views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room
This double room has air conditioning, tea-and-coffee making facilities and a flat-screen TV.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Single Room
This single room has air conditioning, tea-and-coffee making facilities and a flat-screen TV.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Hitesh Chheda (8/5): - Breakfast was good its meet all our requirements
- Gabriela (3/5): Je ne le recommande pas. Il y a des meilleurs hôtels à Arusha et dans les environs. - Le jardin. Le petit déjeuner. Mauvaise qualité des produits, immangeable. Pas d'eau disponible pour le petit déjeuner sauf en payant. Personnel pas accueillant.
L'hôtel est assez vieux et pas trop entretenu. L'accès via une rue en très mauvais état n'est pas surprenant, vu l'état des voiries à Arusha.
La salle de bain en mauvais état. La douche tombait en morceaux, on ne pouvait pas accrocher le pommeau de douche. Carreaux cassés et troués.
- Florence (7/5): -
- Jochen (9/5): Quiet oasis at excellent price in Arusha! - We chose the Charity Hotel for our first night in Arusha as we were also staying there a few nights during our 10 days private Safari through a number of the most fascinating National Parks in Tanzania (organized by the wonderful Tanzania Pilgrimage Safaris). We had reserved one of the (huge) executive suites on the upper floor for this first night, and we got the same room free of surcharge each time we were back at the Charity during our Safari. Also, we could leave our excess baggage that wasn't needed during the safari (which, in turn, was part of a two month trip through eastern and southern Africa) - thanks again for that!
The room was nice, if a bit aged, the bed was comfortable. The breakfast was buffet plus a-la-carte, and was served in the wonderful garden, where we also had a few very nice dinners. The price-performance ratio is simply unbelievable, and their garden restaurant and pool are a beautiful quiet oasis in otherwise rather hectic Arusha. Some better coat hangers would be a plus...
Some of the furniture could use a little TLC.
- Anne Straabø (5/5): -
- Cheryl Lynn (10/5): -
- Kevin (9/5): Would have stay any where else. Quiet was a good environment to get over jet leg. - There was many options. N/A
- Vendelin (6/5): - Zelený malý park bol úžasný, dokonca domáci ho využívajú na fotenie počas svadobných dní. Raňajky boli chutné a a v cene. Banking ma dve ceny s a bez raňajok príjazdová cesta je v katastrofálnom stave, budova vedľajšie časti z vonku tiež potrebujú lepšiu starostlivosť. Raňajky sú zahrnuté v cene ubytovania no Booking robí rozdiely v cene
- Moraga Puerres (7/5): -
- Inês (9/5): -
- giuseppina (9/5): Favoloso - Tutto Tutto bene
- Viaceslav (9/5): - Очень отзывчивый персонал, помогли со всеми вопросами, хранили чемоданы 2 суток, пока мы были на сафари Отдельные комнаты нуждаются в ремонте - есть следы плесени
- Juan Carlos (8/5): Recomendable - Instalaciónes y el personal Sin nada que comentar
- Alice (9/5): -
- Claudia (6/5): -
- Yusuf (6/5): - Overall its a tranquil place and staff were friendly and tried to be helpful. Hot water issues both nights we stayed.
Mattress - old and some springs coming out.
The rooms are a bit dated and could do with some basic upliftment.
- Abdinajib Omar (8/5): I like it because its good and very welcoming the staff special lady call mwaji she very kind person - I like it because its good and very welcoming the staff special lady call mwaji she very kind person Also i like is not too fair town market i like it
- avraham (10/5): - Stayed twice. 2 swper
- Fabio (8/5): - abbiamo dormito una sola notte, arrivai verso mezzanotte in struttura ci hanno accolto benissimo, tutti gentili, tutto proto, la mattina colazione discreta e poi via peri nostri 5 giorno di safari. siamo rimasti soddisfatti lo consigliamo ci torneremmo nulla
- Haynes (3/5): - close to the road food was expensive but poor taste we did eat it we loss $60.00 US Fish dish and noodle dish
- Rocio (8/5): - Zona de jardín muy agradable
- Urska (8/5): -
- chia-mei (9/5): A comfortable place to stay for couple of days. - Good for foreign travelers
Nice staff
Breakfast is good
They moved me to another room which is much better compared to the travel agent booked for me 1. The road outside is very narrow and rugged.
2. Room is dark cause only one light there
3. Their pillows are not comfortable
- Karl (6/5): -
- frederic (6/5): -
- Jennifer (10/5): -
- Emanuela (8/5): -
- Naomi (8/5): Goed hotel op rustige plek. - Schone kamers. Warm water heerlijke douche en zalige bedden. Ik had kamer met zonnig balkon. De tuin is fijn. Rustige locatie. Veilig. Restaurant is goed. Er wordt vers gekookt door de koks.
Ik ben overdag naar de stad gewandeld. Laat waardevolle spullen in het hotel. Met Google Maps aan lukt dat. De lokale markt is dichtbij en een kleurrijke belevenis. Voor deze prijs mag ik nergens over klagen.
- Laura (7/5): -
- Tina LI (8/5): -
- Howik (7/5): Leuke hotel midden in Arusha. - Lekkere ontbijt en aardige personeel.
- Ioli (7/5): -
- Katarzyna (9/5): Beautiful garden and view - There is a beautiful garden where you can chill but also eat your breakfast, lunch or dinner. The restaurant serves delicious food, you can order typical Tanzanian dishes. My room was located at the 4th floor, it had a balcony and there was a great view on the majestic Meru Mountain from there. The staff was kind and super helpful. We needed to leave the hotel before breakfast started and they prepared for us a take away box.
- Marie-Louise (6/5): - Mooie tuin. Alles beetje vervallen/oud.
- Yvonne (6/5): -
- Simibond (6/5): -
- Erik (4/5): Matig hotel - Prachtige tuin Kamer was koud, douche was koud, kamer van 2e overnachting na een week was erg klein. Slechte service, kregen maar 2 ipv 3 extra dekbedden. Geen oplossing voor een warme douche. Geen continentaal ontbijt, beetje ongure buurt. Hotel heeft een renovatie nodig, oude badkamer
- Lee Eng Thong (9/5): -
- Isabel (10/5): Recomendable. - Tiene un jardín que está genial. El personal es muy amable. Nos guardaron la maleta durante lis días que estuvimos de safari y nos ayudaron con el transporte al aeropuerto. Nos prepararon el desayuno para poder llevárnoslo ya que salíamos muy temprano. Si vuelvo, me alojaré aquí seguramente. Todo estuvo bien, sin lujos pero bien.
- FERNANDO (7/5): - Le lit était plutôt confortable et le personnel très agréable. La situation géographique n’est pas idéale. Il n’y a pas grand chose autour de l’hôtel. Il faut prendre un taxi ou un bolt si besoin d’aller manger en dehors de l’hôtel.
- Bernhard (6/5): Good value for money, you get what you pay for. - The price. Old facility, in desperate need for repair and maintenance. Wi-Fi and electricity in room didn’t work overnight.
- Jerzy (8/5): Spokjne i wewnątrz ładne miejsce,duży dziedziniec dobry na start safari,ładny ogród,czysto,obsługa+. - W cenie dobre i obfite śniadanie (stół szwedzki). Obiad wieczorem w
dobrej cenie (na zamówienie). Bardzo ładny ogród wypoczynkowy. Jest
to spokojna i ładna enklawa otoczona wysokim murem (za murem
różnie). Obsługa bardzo miła i pomocna. Do centrum 3 do 5 km
(trochę skomplikowane dojście na piechotę). Duży dziedziniec dobry
na pakowanie i start na safari. Chcieliśmy pokój z balkonem, wybraliśmy z widokiem na góry i to był
błąd. Wprawdzie widać Mount Meru (o ile w ogóle widać), ale w
większości na slamsowate zabudowania w sąsiedztwie. Jedyna korzyść:
mogliśmy dyskretnie suszyć rzeczy po safari na dużym balkonie. O
wiele ładniejsze i przyjemniejsze są pokoje z balkonem z widokiem na
bardzo ładny ogród. Bardzo kiepska dróżka dojazdowa ale blisko głównej drogi.
- Abdullah (7/5): -
- Andreas (7/5): - Während unserer 4 Tägigen Safari konnten wir die Koffer abstellen. Der Garten war sehr schön. Das Frühstück war nicht so überzeugend. Das Personal war sehr bemüht aber hatte oft Schwierigkeiten mit Englisch.
- Mambo (7/5): - The breakfast was great The place is really good and clean... Breakfast was awesome, and the bed was very comfortable.
I personally feel, though, that the room is too good to have such a small TV (21")
Also, the shower holder in my room could not hold the showerhead in a good position to shower without having to hold it with my own hand as I shower.
- Rida antoine (8/5): -
- Christophe (10/5): Excellent séjour - Réactivité de l’hôtel lors de la réservation.
Accueil. Malgré notre arrivée tardive, le restaurant nous a attendu. Personnel professionnel et très serviable.
- Barbara (8/5): -
- Mario (9/5): -
- Leland (7/5): -
- renee (5/5): - Location to airport Old hotel, Lukewarm showers
- Hamadi (9/5): -
- Raul Eliecer (10/5): - Las instalaciones muy bonitas, el personal muy amable, me ayudaron mucho .
- Linus (8/5): -
- kayanda (10/5): -
- Sebastian C. Schneider (10/5): - The hotel manager is very flexible and arranges everything possible to make you feel comfortable and welcomed.
- Allan (8/5): -
- mohammed (9/5): -
- Estefanía (8/5): Hotel que destaca especialmente por el servicio de la recepción - El hotel ofrece una buena atención en su recepción. En nuestro caso contratamos una visita turística. La habitación no era demasiado grande pero estaba limpia y era cómoda. El desayuno me pareció bastante variado y todo lo que probé estaba bueno. El entorno del hotel daba un poco de miedo, pero no se correspondía en absoluto con las instalaciones del mismo. Al movernos en coche en todo momento no tuvimos ningún problema.
- Caroline (8/5): Worth the money - It’s budget, but you get a lot for your money here! The bed was fantastically comfy, the bathroom was a bit of a weird set-up, but everything worked and was clean which is all you can ask for really! The only thing that could be better would be slightly newer towels and bath mats.
- Andreas (8/5): -
- Paula (8/5): - Muy buena relación calidad-precio. El personal es muy servicial y amable, la conexión a Internet nos funcionó muy bien, al contrario que en otros hoteles del país, y disfrutamos de una comida deliciosa en su jardín a muy buen precio. El desayuno incluido también era muy completo. El acceso al hotel es por una calle secundaria, con baches y sin asfaltar.
- Knauff-Oliver (8/5): - Völlig in Ordnung für den Preis und für 1-2 Nächte.
- Naveen (9/5): - A very comfortable place within affordable range
- Sergei (7/5): - Грязные полотенца,решетки на окнах, в отеле пора сделать ремонт
- Yussra Said (1/5): they will never value you as a customer like how they value their workers. even if it means they are theives. - it was fine until some of our money went missing after the cleaners cleaned our room. the stuff don’t really care for their customers a cleaner took my money instead of a manger to come and try solve the issue instead I was brought the suspected to help me. 8 hours later I decided to ask speaking to the manager when I found out he didn’t even know what was going on. he then promised to help but he never did he took my number and everything but they never contacted me to inform me anything. so I wouldn’t recommend anyone going there
- Bruno (10/5): - All staff they are kind and help they welcome you to feel like home Nothing
- Ariane (8/5): -
- Konstantin (8/5): -
- 晏子 (7/5): -
- Jordina (9/5): - Tot està molt bé. Còmode, habitacions grans i netes, personal amable, exteriors i jardins bonics, bon menjar al restaurant. La dutxa no tenia gens de pressió.
- sandra winter (9/5): - The staff very helpful The restaurant was disgusting the food was very poor quality
- Micol Dina Rosa (7/5): -
- Khalid (8/5): It was enjoyable with no complaints - Small beautiful garden, safe parking, kitchen next to the garden (Breakfast to be improved) the channels on TV to be upgraded, very friendly and understandable staff (zero mosquitos and zero flies) and finally rooms are big (water and serviette to add)
- Didpetkova (7/5): -
- Gustavo Richardson (4/5): Nada recomendable. Muy bajo nivel - El jardín. Pero en ese lugar no se puede pasar todo el día. El desayuno era muy malo y básico. El comedor tenía sus manteles sucios de la noche anterior y no fueron cambiados. Para tener agua en la ducha se debía llamar a recepción para que encendieran la bomba de agua de lo contrario no se podía bañar. Todo, en general, muy desprolijo. El ingreso a la zona del hotel es deplorable.
- MK.Michele (7/5): -
- Michael (7/5): - The beds were comfy, the room was good enough, still a bit dirty, most of the staff members were really nice with helpful service. The staff on order food and drinks took way too long as in waiting times from 1.3-2 hours. No communication about it all. That was pretty much the most huge let down of the place. This happened each time I ordered either dinner or lunch.
- Benzion Sender (7/5): ok before Safari - staff
good breakfast
beautiful garden
value for money Rooms a bit tired
neighborhood seem alarming
- Lisa (6/5): - Great location if short stay and need to be near Arusha. Good was very average and took far to long to make. Breakfast was poor
- Loris (8/5): -
- Petra Molin (7/5): -
- Liny (7/5): -
- DOSSANI (8/5): -
- Joseph (6/5): - Quiet Location
- Uldis (8/5): - Excellent place for first night in Africa after long flight. 40$ for night was good price for bed, shower and breakfast for two.
Not far from airport and good place to start safari.
- R Ortega - N (10/5): -
- Niels (8/5): Arusha break - A friendly reception. Room was clean and spacious. Staff were helpful and courteous. Lovely gardens. Everything one could expect from a good, three star hotel. Sign from main road could be renewed. We had a little difficulty locating the hotel initially.
- Annemarie (8/5): Comfortabel verblijf met goede service - Zeer vriendelijke ontvangst bij late aankomst en de kok ging nog voor ons koken. Prettig verblijf in de nabijheid van de hoofdweg in rustige buurt. Comfortabele kamers in klassiek gebouw, o.m. met balkon. Prachtige tuin, waar je fijn kunt zitten. Ontbijt was relatief simpel, maar in orde inclusief eieren naar wens. Niets. Wij waren tevreden met de geleverde service.
- Christelle (8/5): Bon hôtel de passage à Arusha - Le personnel est disponible et vous aide en cas de problème. Ils nous ont aidé pour un problème de bagage avec l'aéroport. Le restaurant est pratique pour le repas du midi ou soir. Le petit déjeuner est bien complet. Le lit est confortable. Le Wi-Fi est efficace. On a pu tester deux chambres et il y a parfois un problème avec l'eau dans la salle de bain.
- David (9/5): -
- Augustine Phiri (8/5): -
- Hibiscus (7/5): Pour une seule nuit avant le safari, c'est pas mal. - La chambre était spacieuse Il manquait un peu plus de lumière et de clarté.
- Simon (7/5): - Für das Preisniveau in Ordnung. Laut Aufführung der Ausstattung sollte ein Mückennetz vorhanden sein, dies war jedoch nicht der Fall. Hatten zum Glück eines dabei..
- Giovanni (3/5): - Ci hanno tenuto le valigie durante il Safari Struttura pessima. Le camere vecchissime e mal andate. Lo staff un po’ scortese, al nostro arrivo ci hanno obbligato a pagare in contanti nonostante avessimo chiesto più e più volte di pagare con la carta, cosa che alla ragazza che faceva il turno di notte invece ci ha fatto fare. Il bagno in condizioni pessime e la colazione non era buona. La cena non era neanche male ma abbiamo aspettato quasi un’ora e mezza prima di mangiare.
- Lucas (10/5): -
- Valeria (9/5): -
- Nawal (8/5): Nous avons bien séjourné à cet hôtel ! Je recommande - L’hôtel était correct
Le personnel accueillant
- Lee (10/5): Nice for a short stay - This is an older but well kept hotel in Arusha. We had some free time our first day and they arranged an excellent guide to take us around the city.
- Renuka (8/5): Good place to start and end up with your safari. - Breakfast is very good. Value for money. They provided us packed breakfast when we left early morning to the airport. Nothing. But I am little confused with the same property listed on Booking.com as two entities- Charity Hotel International and New Charity Hotel. Later came to know that both are the same...but different from rates.
Photos