Serendipity Holistic Resort Spa

Name: Serendipity Holistic Resort Spa
Address: 376J+C2 Kingston, Kingston, jm

Location: 376J+C2 Kingston, Kingston, jm

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Mountain View Terraces
Certain rooms at Serendipity Holistic Resort Spa offer stunning mountain views from private terraces, providing a peaceful retreat for guests.

Luxurious Room Amenities
Enjoy the convenience of modern amenities in every room, including flat-screen TVs, safety deposit boxes, and private bathrooms stocked with complimentary toiletries and hairdryers.

Healthy Breakfast Options
Start your day right with a delicious à la carte or vegetarian breakfast served at the resort to cater to various dietary preferences.

Experience tranquility and luxury at Serendipity Holistic Resort Spa in Kingston. Book now for a rejuvenating stay!

Important Information

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking throughout
Self parking (surcharge)
Offsite parking discounted rates available

Rooms Available

Double Room with Mountain View

Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. Featuring a terrace with mountain views, this double room also offers a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Slippers
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Body soap
Deluxe Double Room

Guests will have a special experience as the double room features a spa bath. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. Boasting a terrace with river views, this double room also offers a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Slippers
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Body soap
Double Room with Mountain View

Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. Featuring a terrace with mountain views, this double room also provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Terrace
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Body soap
Double Room with Mountain View

Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. Featuring a terrace with mountain views, this double room also offers a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Body soap
Double Room with Mountain View

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. Boasting a terrace with mountain views, this double room also features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Body soap
Double Room with Mountain View

The spa bath is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. Boasting a terrace with mountain views, this double room also features a tea and coffee maker and a flat-screen TV. The unit has 3 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Body soap
Suite with River View

The spa bath is the standout feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a tea and coffee maker, a dining area, a wardrobe, a flat-screen TV, as well as river views. The unit has 2 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Slippers
- Additional toilet
- Sofa
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Wine glasses
- Shampoo
- Conditioner
- Body soap
Double Room with Private Bathroom

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Fan
- Toilet
- Microwave
- Private bathroom
- Slippers
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Body soap
Twin Room with Mountain View

Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. Boasting a terrace with mountain views, this twin room also offers a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Body soap

Guest Reviews

Jamarah (10/5): -
Donald (3/5): River deck no longer exists, no hot water in room, didnt staff booked masseuse - Monique, Marieka, and Hanif were very kind to us, as well as all the other staff supporting them. We did get time to relax and recharge, just not to the extent we wanted. Also, Hanif’s cooking was delicious and we enjoyed all our meals during our stay. The grounds look very pretty, and are well maintained. Our room was clean, and comfortable. They accommodated all of our requests during the stay. Most important: the river deck which is an absolute feature of the hotel was gone, sadly destroyed during Hurricane Melissa. This feature was the main reason we booked this hotel - we wanted to be near a pool of water in the mountains laying out in a chair. All of this was gone. While they did put two chairs on the jagged rocks where the deck used to be, you couldn’t lay out in comfort. This needs to be disclosed on the website and during booking. The couples massage we booked was also to be a main feature of our stay. 24 hours before we arrived, they emailed to ask if we could move our appointment up an hour. Sure, not a problem. But on the day of, they texted us 5 minutes before our couples massage to say our massages would be in series, not at the same time. They only had one masseuse on staff that day - who had specifically commuted in solely for us. We walked down to the spa to in our bathrobes to verify, and alas only one masseuse (also they appeared to only have one massage table…). I will say, they apologized, and when we declined massages in series since it meant lost time together, they fully refunded us quickly. The bathroom shower did not have functioning hot water, and so we had to shower in cold water. The toiletry dispensers on the wall were rusty, broken, and only the body wash had some sort of liquid (that couldn’t be dispensed). We asked in advance for airport transport, and they arranged a driver they often work with (his name was Kevin). It was $100 each way, paid by cash to Kevin. His car was beat up, with no seatbelts in back. He arrived 30 min late to airport pick up, and on the return trip to the airport, he tried to charge us an extra $20 as we loaded up at the hotel - which I simply didn’t even have, but he still took us.
Yutiee (3/5): - Breakfast should have more options and a nice menu which I didn’t see.There was limited staff and had to wait for the chef in the morning for coffee and breakfast as well which i didn’t like.The only thing i liked the most was the river. The resort was nice but there was only one guest and there wasn’t alot for dinner.Was expecting a nice hospitality but reality was different.They said that they only opened the resort for us since it was under renovation but could have told us before if they were going through renovation.
Katherine (7/5): - We like the bed and the gardens! There wasn't any hot water in the shower We didn't have many options on the menu for dinner, but what they offered was good!
Josje (10/5): The staff is so kind, thoughtful and helpful. The food is amazing. The nature is beautiful, the house I stayed at was be - The property feels like a dream. It’s surreal how beautiful everything and the nature and the views are. I loved everything.
Virginia (7/5): Molto rilassante - La struttura è bellissima e totalmente immersa nella natura sulle Blue mountains. C’è anche un piccolo blue hole vicino il ristorante. Poca scelta per i pasti e prezzi abbastanza elevati
Aaron (10/5): Blissful - Staff were amazing- facilities fantastic, location incredible
Susanne (9/5): -
Shania (10/5): Thank you for hosting us. We had an amazing time and will definitely be planning to return 🙂 - My family and I had a beautiful stay at Serendipity. The grounds are stunning, the rooms are comfortable and clean and the food was delicious. Jason, D’janae and chef Denise were all very accommodating and we had a great time chatting and getting to know them. I will definitely be returning. N/A
Paul (7/5): Nearly there - Serendipity was fantastic for the following reasons: Scenery and views were outstanding. The grounds were impeccably kept. The bed was so comfy and we had 3 nights of truly amazing sleep. Fresh towels and laundry service was perfect. The staff were great and extremely accommodating We received a new year brunch which was made up of delicious Jamaican food. We really appreciated that. The lunch and evening food was good, but expensive. The reasons why Serendipity just didn't hit the mark was because of attention to detail. On booking.com, it is advertised as 4 star/genius, but when you went you realised that the room we were staying in looked tired...needed tlc. A touch of paint, and a realistic view of what is online considering the price point. The public toilets soapwah dispenser was broken, 2hr wait for dinner, I had to ask to get a beer a few times and perhaps things which are exprcted in 4* are lacking. Serendipity could be amazing, it's just slightly not quite there.
au5tink (8/5): Enjoyed our stay despite a few quirks - Very peaceful environment, every single staff member was great, spa service was excellent, dinner was also great. The room rate itself was good value for price. Rooms and bed were very comfortable. Lots of positives overall, the "cons" below look like a much longer list only because they need more context to explain them. A few quirks with how the various room amenities were listed in booking.com. For example, things like slippers, robes, wardrobe, coffee and tea maker, mosquito nets were listed for the room we booked but not the room we ended up with. The office manager did her best to accommodate, but would suggest the property review the information they are listing to be more accurate. Also, the hotel lists free onsite parking no reservation required as an amenity, but the property only has two onsite places and had us park off property up the road. The dinners were great but extremely expensive (menu is listed on their website). Lunch was not so great (pizza, sandwich, salad) and also quite expensive. We had much higher hopes for the coffee being in the blue mountains but it was not properly prepared (I've lived in the blue mountains in the past and have a good sense of this). It also was not served both breakfasts. Spa service was excellent but the "complimentary wine" was very very low quality which didn't really match the price point.
Abigail (9/5): - I enjoyed the facilities and the peaceful environment. We stayed post Hurricane Melissa and it was truly a treat. The members of staff were exceptional and very attentive and responsive to needs.
Derricka (10/5): Hidden gem in Jamaica - Staff was willing to go above and beyond to accommodate our request, especially Jason! Perfect cabin to unwind and relax. Room was clean and bed were so comfortable You need a great driver and car to get there, roads are very narrow and bendy
Nichole (10/5): Peaceful - Beautiful and serene clean and well maintained Bad roads
Simon (6/5): -
Chris_1 George (10/5): - The staff was exceptional, Jason I think his name was . . . all the staff was good though
Daniel J. (8/5): -
Cortnie (7/5): Good - Food was delicious and it was a very relaxing environment The lighting at night could've been better, and the meal prices were pretty expensive without knowing beforehand
Khaleel (9/5): Superb -
Sabrena (9/5): Superb - The property was out of this world beautiful and the rooms beautifully appointed. Jason and Denise were spectacukar in providing the best hospitality ever. I was disappointed by the lack of transparency with the resort’s dining options. Although the online menu looked promising, there were no prices listed. On arrival, I learned that proteins and sides were sold separately, which made the meals unexpectedly expensive. Worse, there was no physical menu available, and the chef could only give rough price estimates from memory. This lack of clarity made it difficult to make informed choices and felt misleading. They did inform the menu had changed 2 days prior. While I understand that prices may vary, transparency is critical—especially in a resort setting where guests rely on clear communication to plan their spending. I sincerely hope the management considers providing a physical or digital menu with accurate, itemized pricing moving forward. It would go a long way in improving the guest experience.
Lakeeya (10/5): Where you go for Peace - Everything- location, staff, food, amenities I loved everything! Especially the staff
Kalette (10/5): Amazing the Owner was amazing, the staff amazing. It one of Kingston best kept secret. The massage by the falls was so t - The Ambiance There was no Faults
Sydney (10/5): Exceptional -
Monesia (10/5): The perfect place to stay while away. - I loved everything about the property, the staff the fresh food which you could see growing on the land... the sound of the rushing waters from the waterfall.. just everything was more than perfect ...left speechless and even cut my time somewhere else to spend my last days back at the hotel. Couldn't recommend any improvements
Shanice (9/5): Relaxing and well deserved rest - Being settled in the picturesque hills and serene environment was just what I needed. N/A
Suzette (8/5): Very good -