Hakone Sengokuhara Prince Hotel

Location: Sengokubara1246, Hakone, jp

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Ironing service
• Massage services
• Currency exchange
• Non-smoking throughout
• Shared lounge/TV area
• Kid meals
• Public Bath
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Golfing on site
• Tennis lessons on site
• Self parking (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Japanese garden
• Fishing nearby
• Hosted evening meal (reserve)
• Electric bicycle charging station
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Twin Room with Extra Bed

  The spacious twin room offers air conditioning, a wardrobe, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Room - Non-Smoking

  This air-conditioned twin room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Shared toilet
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Premium Twin Room - Non-Smoking

  The spacious twin room features air conditioning, a wardrobe, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Modern Twim room - Non-smoking

  The spacious twin room provides air conditioning, a wardrobe, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Shared toilet
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Lena (10/5): -
• Kai Ping (10/5): - 環境清幽，工作人員親切，餐食精緻好吃
• Hiroki (10/5): -
• Nikola (9/5): -
• Kohei (10/5): -
• andrew (10/5): - Exceptional staff. They made us feel very welcome. Lovely and open
• Lea (8/5): - חדרים גדולים עם נוף מקום מרוחק מאוד ויש קושי לצאת ממנו ללא רכב
• Ruth (10/5): - מקום מקסים, נוף יפהפה ואווירה נעימה. רחוק מתחנת האוטובוס. ומכל הפעילויות ומהאטרקציות.
• Minghao (5/5): いまいち - 食事は良い 外国人客への対応はいまいち、礼儀正しいけど、優しさを感じない
• Kohji (10/5): -
• Kazuomi (9/5): -
• Sachiko (10/5): - 素晴らしい宿泊になりました。
• 梅原 (8/5): - 朝、晩の食事が、とても満足のいくものでした。ありがとうございました。 マッサージの方が、とても親切で上手で有難かったです。 スリッパは、使い捨てのものにしていただたきたかった。（他人の使用感が） ライブでベースアンプをもう少し大きいものにしていただかないと、奥の方のお客さんに聞こえませんでした。
• Gozde (8/5): - The room was spacious and the view was amazing! There is no public transport to go to the hotel. We needed to take a taxi to go there.
• Ravit (10/5): -
• Dietrich (9/5): - Sehr gute Lage des Hotels, schöne Zimmer, ein wunderbarer Onsen Das Essen im Restaurant ist eher mittelmässig. Wir haben das Hotel einige Monate vor der Reise gebucht, nach Ablauf der Stornofrist hätte es etwa die Hälfte gekostet. Das ist im Prinzip ok, es bleibt aber das Gefühl zu viel bezahlt zu haben.
• MIWA (7/5): -
• TAKAHIKO (8/5): -
• Wen-Chang (9/5): -
• Satoko (10/5): -
• Dirk Jan (8/5): Een relaxed hotel - Mooie kamers goed en vriendelijk personeel de onzen en vlak bij de golfbaan. De golfbaan hoort bij het zelfde complex maar wat een ellende om er op te komen nog afgezien van de prijs. En bij het buffet wordt er mondjesmaat bij gevuld zodat je vaak mispakt.
• Burenbayr (10/5): -
• Kojima (8/5): 老舗 - 眺め、景色がとても良かったです。 備え付けのインスタントのお茶が、美味しくなかった。お菓子があれば、良かった。
• Renate (8/5): Relaxing - The property looked amazing and the staff very helpful. The hotel room was clean and the bathroom was a little small. The shuttle bus to and from Odawara train station was convenient and worked well. The indoor/ outdoor Onsen was both excellent and relaxing. While there are a few restaurants nearby, options are limited within easy walking distance and they close early. There was nowhere to casually have a drink as the bar only opens from 9-10:30pm which was quite restrictive. Overall a nice property
• Shinnosuke (8/5): -
• Andrew (10/5): Getting to the property was difficult, but the beautiful scenery and wonderful staff made it a great time. I would love - The scenery is beautiful, I loved having breakfast and looking at the beautiful mountains. It is also pretty close to Ashi lake. So the address for the property given by booking.com was the wrong address. I think it was for the country club side of the property not the hotel side and when I put the address into maps it took us to the wrong side. So because of that we took the wrong bus and got off at the wrong stop, and got lost, long story short, we called the hotel and the staff was very helpful and we were able to get to the hotel after a 2k walk.
• George (3/5): - Room size is ridiculously tiny
• Iwasa (6/5): -
• JaiSok (8/5): -
• Chik Ying Rose (8/5): - food at the restaurant is overpriced
• Eti (8/5): - Relative old but charming These were not electric charge to the phone next to bed
• Marie (8/5): - Beautiful location Friendly staff Lack of bar facilities
• Donal (9/5): Beautiful setting with good food and service. - Very relaxing. Onsen was lovely. Dinner setting was great. N/A
• Alexander (7/5): Wer die Ruhe sucht und es einfach Gestaltet haben möchte, ist hier richtig. - Direkt am Golfplatz Ein großer Speisesaal mit Buffet und einem Essensschein mit dem man zum Koch geht. Soetwas wie eine Bar hatte ich nicht gefunden. Frühstück nur bis 9.00 Uhr.
• Kerstin (6/5): Nichts für Familien mit Kindern. - Wir waren nur eine Nacht dort, da wir keine Golfer sind ist die Lage am Golfplatz für und nicht relevant. Es gibt vom Hotel zur nächsten Bushaltestelle einen Shuttle auf Anfrage. Der Onsen war für uns schön, aber wir haben keinen Vergleich, da es unser erstes Mal war. Wir waren Abends in einem der Restaurants (The Grill). Die Mitarbeiter waren freundlich, aber nicht sehr aufmerksam. Meine Steakbestellung wurde einfach vergessen. Als das Steak auf Nachfrage kam, war es trocken und wie eine Schuhsohle. Ich habe es reklamiert und es wurde von der Rechnung genommen. Das Buffet war überschaubar und leider waren immer Dinge für längere Zeit leer. Mein Sohn musste noch nichts bezahlen, dennoch haben wir für das Buffet und 2 Bier fast 10.000 yen bezahlt. Leider gibt es im Umkreis des Hotels keine Alternative.
• HAONING (10/5): -
• Xavier Charles (8/5): -
• Angelina (10/5): établissement exceptionnel - si les equipements sanitaires , la literie etaient de tres bonne qualité , le cadre , l'environnement , les équipements de loisir , le dîner et le petit déjeuner etaient exceptionnels
• sandra (8/5): -
• Yunlin (10/5): - 環境非常安靜舒適，可以好好放鬆。食物非常有特色且美味。 房間有小小階梯，此類房型較不適合安排給年紀較大的住客，建議網站介紹應標示。
• MUTSUMI (10/5): またぜひ利用したい - 館内はどこも綺麗。大浴場も清潔でアメニティも充実していました。部屋のタオルを持たずに大浴場に行けるのは本当に良かったです。
• 佐々木 (10/5): -
• Takeshi (10/5): - お風呂 特に無し
• TATSUO (9/5): -
• Yu Chin (8/5): -
• MERYL (8/5): Très bon hôtel, bien situé - La taille de la chambre, les équipements La literie un peu dure, pas de restaurant le midi
• yang (4/5): 一般 - 有直达巴士 酒店很小，图片的大草坪是旁边高尔夫球场的。接送巴士频次太少
• Yujiro (8/5): 良かった - ゴルフコースの景色が良かったです。 特にない
• Akiko (8/5): 旅の疲れがとれ快適でした - 温泉がよかった バイキングやコースと別に、軽食や単品メニューがあれば
• Mitsuaki (8/5): -
• Hiroyuki (10/5): -
• HIROSHI (9/5): またこのホテルに泊まります！ - スタッフの温かさと抜群のロケーションと素晴らしい温泉 高齢者が利用する時には少し注意が必要(部屋の扉の重さ、室内にある段差、温泉内の手すり)ですが、決して良くなかったというわけではありません。大変満足なステイの中で敢えてこうだったらより良いなと感じた点です。
• Lourdes (10/5): Un lugar pacífico, alejado del bullicio en donde puedes disfrutar al máximo el tiempo para recuperarse del estrés de la - El lugar está hermoso, paisaje bellísimo. El personal muy amable y la comida deliciosa. No me incomodó nada
• Tzi Yu (10/5): -
• Snowpop (8/5): -
• 中川 (9/5): -
• Burenbayr (10/5): -
• salsawit (7/5): Over priced for the facility and the food - Not worth the price and the food was the same thing each day which is kind of boring with little option.
• シエラトマス (9/5): -
• 藤崎 (7/5): -
• Maria Luisa (8/5): -
• Christopher (9/5): Nice looking golf resort which is close to topengadi station for hakone ropeway or pirate ship. - Nice quiet environment. Good indoor and outdoor onsen. Very nice mountain view Transportation to the accommodation is a little bit difficult if you are not driving. No laundry facility offered to us.
• Σπανου (8/5): -
• Mai (10/5): Wonderful relaxing stay. - Beautiful location surrounded by nature. Good location close to the sightseeing attractions if Togendai. Lovely in and outdoor onsens with sauna. Hotel provided shuttle from Odawara train station 1 hour away. Also very helpful and friendly staff. A warm peaceful and welcoming haven. Some nearby restaurants also offered shuttle for dinner bookings. The in house restaurants were very expensive and possibly overpriced. The hotel was a fair distance to nearby eateries and not convenient to walk due to unlit country roads with no footpaths.
• Owen (10/5): -
• Henri (10/5): -
• Gushi (10/5): -
• SATOSHI (5/5): お風呂はサイコー、食事は美味しかったけど補充が残念 - お風呂が良かった。 ブッフェスタイルでしたが、忙しかったのか食べたい食材が空になっている物が目立ちました。
• Clarice (10/5): - Loved the onsen and the room. When I asked if tattoos are okay since its a private onsen, the staff's attitude changed and she was quite rude when she told me NO. I believe there is a nice way to say no to someone, no need for an attitude. Also it is a private onsen, so I dont understand why a hotel should ban tattoos like a public bath would :)
• ATUL RAMESH (10/5): - Location, onsen All good
• HISAE (10/5): -
• Pong (7/5): - Overall , ok Steps in the room which is not very convenient. Also, we were given a room very end at level2. We would prefered a higher level and not at the end of the building.
• Peng (5/5): - 地點偏僻，需要開車
• MIN LI (10/5): -
• Mujtaba (9/5): -
• YI SHIN (7/5): 環境舒適，可泡湯超棒！ - 服務很好，環境乾淨 房間空間太小，無法整理行李箱
• Seah Lip Hong (9/5): - Onsen in the hotel and shuttle provided by the hotel Not many choices of food in the hotel nor in the area. And hotel buffet dinner was over priced. The variety & quality of the food not match with what you pay.
• Gary (9/5): V pleased with our comfortable accom and the location but the food & bar arrangements came as a surprise - Location in the foothills which was very pleasant ‘ green Rooms were v comfortable Some shuttle bus options but limited The traffic problems of the Hakone region seriously impacted the journey times to local stations & the hotel was 20km from the rail stations. There was no ability to use the alcohol bar until 9pm at night unless a meal was being taken. We didn’t realise that the half board food arrangement was a fixed time buffet.
• Charles (1/5): Drama - De onsen Helaas dramatisch hotel . Afstand naar oa bus station is zeker 15 minuten. Ook geen taxi aanwezig. Wij waren moet naar een behoorlijk lange reis . Maar wij konden helaas niks te eten krijgen.
• Karima (8/5): Très bien - Accueil et décor Onsen
• Toru (9/5): -
• 和美 (5/5): 一人旅 - 景色が良かった 客層がイマイチでした。
• Lea (8/5): -
• YING CHOU (5/5): -
• Ayala (10/5): -
• ウバダ (7/5): - The restaurant was underwhelming and the open buffet was not good
• NAI SHIEN (8/5): -
• Lilian (10/5): -
• Orna (7/5): בפעם הבאה, אבחר מלון אחר!!! - החניה מאוד נוחה ויש בשפע. הגענו למלון בשעות הערב והמראה היה מאוד יוקרתי, המבנה היה מואר והאווירה היתה מזמינה ונעימה. הגענו לחדרים ולהפתעתנו גילינו שיש מדרגות בחדר. החדר היה נמוך מחדר הרחצה והשירותים. בבוקר ביקשנו לרכוש שתי כוסות קפה לאחר הצ׳ק אוט, וניסו לחייב אותנו במחיר של ארוחת בוקר מלאה שמראש היתה יקרה, ביחס למלונות אחרים באותה רמה. האונסן היה פחות נעים ומזמין בהשוואה למלונות אחרים. המחיר היה יקר ביחס למלונות אחרים באותה רמה.
• kyoko (8/5): -
• Ida (8/5): Heel prettig. - Shuttlebus naar de stad. Heel goede service! Mooi gelegen in de natuur en groot van opzet.
• garyoh (5/5): 夕食、朝食の空間が良くなかった。 - 大部屋みたいな食堂だったのががっかり。朝スタッフの外国人が大声で笑っていて不愉快だった。楽しそうに仕事をしているのだが、連泊で寝ている人もいるのでは？
• Taiko (8/5): -
• Frutos (2/5): - El edificio Relación calidad precio pésima
• jacques (8/5): Bel hôtel mais privé d’une vue sur le mont Fidji - Une chambre très confortable avec balcon Un petit déjeuner pas très évolué L’absence de vue sur le mont Fidji
• karen (10/5): חופשה באחוזה יפה עם אונסן - אחוזה יפה
• Guy Hidas (7/5): -
• MissBenny999 (7/5): Overall it was okay, though the price could be a bit lower. - The room, onsen, and restaurant were decent. The furniture was a bit outdated, maybe that’s just the style of the hotel. However, the lighting gave off a rather depressing vibe. We booked the half-board option (breakfast and dinner). The food was decent overall, but the dinner main courses were nothing Japanese-style and the portions were very small. For example, when ordering the seafood set, we received just ONE small prawn and ONE small bite of fish. The taste was okay, but nothing special. We were placed in Room 255, which was next to the housekeeping storage room. You can imagine the noise in the morning, around 9–10 a.m., when the staff were moving things in and out. If I were the hotel manager, I wouldn’t assign guests to that room, especially when the hotel wasn’t even busy.
• yamaoka (10/5): のんびりとリラックスできた - 予約していなかったが、朝食を注文出来た。 値段は高いと思ったが、食べてみて納得した。 とても美味しくいただきました。 大浴場が狭かった。（但し、混むのが嫌なので、 いつも平日泊まりにしており、今回は空いていた。）
• Carmen (10/5): -

Photos