NELSPRUIT MHLANGENI GUEST HOUSE

Location: 4 Steenbok Street, Nelspruit, za

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Non-smoking throughout
• Shallow end
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Japanese garden
• Swimming nearby

Rooms Available

• Standard Double Room

  This double room provides a tea and coffee maker, a TV with satellite channels and garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Refrigerator
  • Fan
  • Satellite channels

• Double Room With Private Bathroom

  This double room's special feature is the spa bath. The double room provides air conditioning and a tea and coffee maker, as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Bathrobe
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper

• Classic Twin Room

  Boasting a terrace with garden views, this twin room also features a tea and coffee maker and a TV with satellite channels. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Refrigerator
  • Fan
  • Satellite channels
  • Terrace
  • Outdoor furniture

Guest Reviews

• More (10/5): - I liked the location & my Room, not Forgetting our host the hospitality was very good. I think the maintenance of the rooms should be given more attention
• Mpumelelo (6/5): -
• Itumeleng (7/5): -
• Christopher (10/5): - A 50% discount for weekend away with you jst to stay Nothing
• Lerato (4/5): -
• Mthiyane (5/5): Our stay was quite pleasant lest the uncomfortable bed. - Location was ok. Quiet and serene. The bed i slept on had a dent in the middle. Lets have better beds plz.
• Siphesihle (8/5): -
• Thobile (5/5): The place is well located for rest just needs some self catering items, especially utensils . - Good location with good facilities that need maintenance and upgrade. The staff was kind but needs training on some skills The noise from other guests and lack of self catering items
• Goodwill Smanga (3/5): -
• eric (9/5): -
• Mathoho (7/5): -
• Malangwane (4/5): I did not like the first night - N/A I did not like the house I was allocated on the first night The linen was not clean There was a foul smell The curtains were letting in light. I did not rest well
• Letsoalo (10/5): -
• abigail (6/5): -
• Lesiba (1/5): Not a pleasant - Bedding not clean The property was not
• Bhekithemba (1/5): -
• Lepheana (3/5): Only one towel was provided, no shower door, old linen. - Nothing Coffee
• Mosima (5/5): Passable -
• Ka (1/5): Bad -
• Lozobosh (6/5): Pleasant - They were able to move me from the uncomfortable to better room The noise outside the rooms with sharing bathroom and toilet it was to much
• Swart (1/5): The owner did not honor the booking i made so we couldnt stay there - The booking was not honored by the owner. We had to find other accomodation. The staff were rude with us and very high on drugs and were not able to assist us.
• Anamaria (10/5): Exceptional - Yes
• Hilda (10/5): Exceptional service, perfect location - Everything was just perfect
• Hilda (10/5): Exceptional -
• Siphiwe (1/5): Bad - Location was easy to find Accommodation was not prepared, not given whar I booked from the pictures, the room given had no lock they wanted me to sleep place that doesn't have lock and keys to lock, the stuff were drinking and smoking while on duty
• Mochai (10/5): Exceptional - They are near the shops and the place is very much quiet with some sounds of birds in the morning. They must improve their welcoming skills to customers. Their Reception must be visible to everyone. The kitchen is so messed up. They must also make Parking clear.
• Raphadu (7/5): Good -
• Makhosi (10/5): Exceptional - Everything Room wasn't ready when we arrived
• Gift (1/5): Bad - I didn’t stay here, bookings confirmed my booking only to be called by this rude guy who told me I am not their client but the client of booking.com and it’s not their fault booking.com said there is rooms available and there isnt, that guy is as rude as hell. Thank God there was no rooms available, I can imagine the treatment the guests are subjected to, sies!!!!
• Behari (1/5): Horrible place - Nothing Terrible service No towels No soap Bathroom horrible condition Would nt stay there for free Bed was bad Different room was given from what I booked They canceled booking but did it with them
• Anonymous (1/5): I didn't stay - Nothing because I booked on line when I'm arriving I found that the is no room for me that makes me feel bed about that even now I'm not okay about that The staff because they help me about that
• Mabuye (10/5): Exceptional -
• Smuts (1/5): Don’t waste your time booking here, they always overbook - Nothing at all They overbooked , what nonsense is this
• Sarah (10/5): Exceptional - Clean
• Taljaard (4/5): Disappointing - Room was clean There was no toilet seat on the toilet
• Anonymous (4/5): Disappointing -
• Peyper (8/5): Very good -
• Vusi (2/5): Bad service - nothing Old towels , door not locking
• Thandeka (1/5): Experience was bad 👎🏾 - Nothing at all There was noise something like construction and the place was dirty I had to check in somewhere because I didn’t feel safe, only my sisters slept there
• Ndlovu (6/5): It was great - The view The beds were not comfortable
• Siyanda (3/5): Poor - Nothing at all. Booking.com needs to provide accurate ratings and reviews for the beds, including guest comments. I should not be paying to sleep on a noisy, uncomfortable mattress. Additionally, having to unlock four doors just to access my room is unacceptable. There was no service provided, and upon arrival, the staff were intoxicated, surrounded by friends, and playing extremely loud music. This experience was completely unprofessional and disappointing.
• Ntebo (5/5): Passable -
• Tshazi (1/5): Bad -
• Goodes (10/5): Exceptional -
• Gertinizer (1/5): Not at all what advertised - N/a The accommodation provided significantly deviated from the description advertised on booking.com leading to an unacceptable stay and necessitating alternative arrangements at additional cost. Upon arrival, I discovered several critical issues: Lack of In-Room Wi-Fi: Contrary to the advertised amenities, there was no functional Wi-Fi signal within the assigned room. I was advised to seek connectivity outside the room, which is impractical and defeats the purpose of in-room access. Safety Hazards: The room presented immediate safety concerns, including a missing shower door and an exposed electrical box. Substandard Service: When I politely inquired about the availability of an alternative room due to these issues, my request was initially denied. Only after I began packing my belongings was another room offered, which indicates a lack of proactive customer service and willingness to address critical issues promptly. Due to these severe discrepancies and safety concerns, I was compelled to secure alternative accommodation for the night, resulting in the cost of two bookings for a single night. The significant variance between the advertised property and the actual experience constitutes false advertising. I therefore request a full refund for the initial booking made through Booking.com. I trust you will investigate this matter thoroughly and process my refund promptly.
• Anonymous (7/5): Good -
• Eliot (2/5): Very poor - Landscaping The rooms, were dirty and plugs were not working, the shower was dirty and the ceiling was dirty
• Sifiso (2/5): Very poor - Located in the beautiful place Not taken good care of, the garden not good at all. Broken toilet seat. They placed 1 towel in the room, there's no kitchenette. The bathroom was a mess
• Sphiwe (2/5): Very poor -
• Maximilian (9/5): Superb -
• Fungai (6/5): Average - The staff was friendly.
• Louis (5/5): Passable -
• Nosipho (2/5): Very poor -
• Anonymous (5/5): Passable -
• Angel (8/5): Very good - The location was in a safe neighbourhood with very friendly staff
• Kingmashele (6/5): My overall stay was good, get exactly for The prce - Stuff was very welcoming and helpful A bit far from The city
• Sandile (6/5): Renovation must take place -
• Tee (6/5): Pleasant -
• Bontle (7/5): I enjoyed the stay , a very natural experience - It was a good experience
• Walter (6/5): A decent stay for a short visit - Lovely location and setting. Very helpful and friendly staff. Bed to hard for us, shower very mouldy.
• Nicolette (7/5): Good -
• Prisca (1/5): Worce guest house ever - The stuff member were friendly Glen was is the best he has customer service We booked and paid for 2 nights but only stayed for 1 night in the morning they moved us to another guest house .they had double booked the rooms I would never recommend this place to anyone the owner was rude no customer service the bad is worce it was a horror
• Mendlula (2/5): Very poor -
• Dumisan (10/5): Exceptional -
• Lynn (3/5): Will not see me again - Nothing really Self catering but there was not. Plate bowl knife fork drinking glass to be had. No desk. Either work on the floor or the bed. Kettle didn't fit under the tap. Hold it under the shower head. Poor night lighting. Couldn't see what I was typing room was smelly (like smoke)
• Nombulelo (5/5): Passable - There was noise at night. People chatting and laughing loudly. One of the windows did not close, we asked for assistance, the receptionist came and never did anything to help as he was also failing to close the window. We got bitten by mosquitoes.
• Twala (4/5): Disappointing -
• Thobejane (10/5): My stay at the guest house was peaceful and comfortable, offering a warm, welcoming atmosphere. - Via casa palmara guest house Nothing, everything was perfect
• Cloete (7/5): Good -
• Brandly (7/5): Good -
• Zandi (10/5): Exceptional -
• Hintsa (10/5): Exceptional -
• Johannes (10/5): Exceptional -
• Sibusiso (10/5): Exceptional -
• Thapelo (10/5): Exceptional -
• Khulekani (5/5): It was fine but the rooms must be improved repaint them - My expectation was not what I saw on google it very private
• Abande (5/5): Passable -
• Zanele (5/5): Not satisfactory - Comfortable bed only! No basic necessities like glasses, mugs, kettle! Atlist a cup of coffee offered will be great! Plates to serve our own food
• Mojalefa (6/5): Pleasant -
• Casper (5/5): Pretty decent, needed light for some paperwork, room was very dark, and I am not a fan of the walls. - The view out of my window. Swimming pool was clean. Was very silent. Ants in shower. Room right was broken. Wall color was not my favorite.
• Sister (6/5): Pleasant - Shower Noise @ night
• Dlamini (4/5): Disappointing -
• Mokoena (5/5): Passable -
• Harry (3/5): Was not good at all - The property needs upgrade, as it is at this time building on site and no proper parking, had to park between building materials and there is not parking for all the cars, The room was not properly cleaned as the rooms was smelling like smoke and the bedding as well, we had to asked the staff to replace the bedding as we could not sleep under the bedding with the smoked smell in it, I will nor recommend this B&B to any body
• Danie (4/5): Disappointing -
• Banele (2/5): Very poor - Nothing Bad
• Beukes (2/5): Very poor - There was no service when wanted to get into the property. I had to get another place to stay as the tenant whom said will be available anytime to open the gate, couldn't get hold of him as his phone was off... Not happy and wil never come there gain or recommend anyone else to stay there...
• Nhlapo (1/5): I had a bad experience with this accomodation. Their online photos are missleading. - Missleading online photos. The room I was given looked nothing like the one advertised online. I could not stay for the night, I had to look for a more comfortable accomodation. The room was dull, small and looked nothing like the ones advertised online. I couldnt stay for the duration of my booking. The staff was not helpful at all. I was told the room I booked is already taken.
• Lund (10/5): Was like traveling to a holiday destination with a bonus of having a extra holiday destination a - The Guest house was way way more amazing than the pictures. Once u entered the property it was like u left the City and enter this surreal and tranquil beautiful world of its own. I have nothing that I did not like
• Shaun (10/5): Exceptional -
• Manzini (3/5): Poor -
• Melanie (1/5): Bad -
• Shabalala (7/5): Good -
• Pulane (1/5): Bad - I booked through booking.com and got a booking confirmation, when I called in to check my booking I was then informed that prices have increase because of the metro fm awards , I asked how it was now going to be then lady I spoke said I must send her WhatsApp text then she will let me know how much was the new price , after a few minutes she texted saying place is fully booked .
• Mikateko (6/5): Stay was good particularly the care of the hostess - Left very early in the morning for the marathon and and didn't have the breakfast The renovation was not complete. If the renovation could be finished, the facility could be excellent. There were some other quests at night who were making nose and they were a disturbance to sleep as the following morning I was going for the marathon
• Patricia (9/5): Superb - Very welcoming and kind staff, the pool was very clean and so was the room .We were attending a rugby tour so we weren’t there most of the time but the moments spent there were definitely worth the comfort would definitely recommend it to anyone who needs a place to rest and reset. P.S AWESOME HOST!!! Nothing.
• Joe (9/5): Superb - Everything staff Clean It was very hot They had extra fans which helped maybe in the near future they should think about air conditioners
• Ntuli (5/5): It wasn’t as I expected but it was okay. I’ve seen better - How nice the staff members were and the swimming pool It’s too cramped It doesn’t live up to expectations

Photos