Zhangjiajie Hero Boutique Hotel

Location: S102, Indigo Plaza, Guanliping Community, Guanliping Office, Yongding District, Zhangjiajie, cn

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Fire extinguishers
• Smoke alarms
• CCTV outside property
• 24-hour security
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Covered parking

Rooms Available

• Deluxe Family Room

  Offering free toiletries, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This family room is air-conditioned and has a flat-screen TV with streaming services, a wardrobe, an electric kettle and a dressing room. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Air purifiers

• Deluxe King Room

  The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides an electric kettle, a dressing room, a tiled floor and a flat-screen TV with streaming services. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Air purifiers

• Twin Room with Mountain View

  The spacious twin room provides air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The twin room offers an electric kettle, a dressing room, a tiled floor and a flat-screen TV with streaming services. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Air purifiers

• Deluxe Twin Room

  The spacious twin room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Air purifiers

Guest Reviews

• Lorenzo (7/5): Normale - Posizione Non eccelle in nient’altro
• Francisco (10/5): -
• Lam (10/5): Love this hotel! - Love the location! 6 min walk to be shuttle bus to take you to Tianmen Mountain/fairy fox show. Local delicacies across the hotel. The hotel was under a different name on Amap: Xioncheng Hotel and it was a bit difficult to find from the outside. They upgraded our room as there as an ethnic minorities cultural event where they were playing music and the staff informed us that it might get noisy, but we didn't hear anything in the room. The room itself was very modern, clean and quite comfortable! Staff did not speak English but we were able to use translation. Super friendly staff though! I liked everything about the hotel, and its quite a good price ($70 CAD per night).
• Stefano (9/5): Very nice hotel - The hotel Location was great and very close to the Tianmen mountain ticket office. The room was big, clean and modern. They told us that we had to pay a 3% fee if paying with Visa card kind of forcing us to pay with Alipay. The staff did not speak English.
• Ines (10/5): -
• Marina (10/5): Muy bien - Habitación limpia y cómoda, ubicación perfecta para ir a la montaña Tianmen. Rodeado de comercios y restaurantes. Nada, todo fue perfecto
• Marta (10/5): -
• Oriol (9/5): Nos ayudaron en todo - Es perfecto para visitar las montañas de avatar.
• Alex (10/5): Easy value for money in a great location - Front counter staff were great and the location and service was excellent. Nothing. It was a little bit difficult to find, that’s all.
• Ans (9/5): - La uvicacion Medios de pago
• Miguel Angel (10/5): Para repetir - Las instalaciones la limpieza el personal todo Todo perfecto
• Eleonora (9/5): Visitando la puerta del cielo - La ubicación es excelente si vas a entrar por la Línea A a Tianmen mountain. La habitación era muy cómoda, la limpieza estuvo bien, la atención del personal fue muy amable, ya que nos ayudó a reservar el Didi para el día siguiente porque no podíamos encontrar la dirección en chino de nuestro próximo hotel. Que tiene otro nombre... alla se llama Marco Polo, no podíamos estar seguros que era el hotel de nuestra reserva. No sé si será un problema de traducción.
• Nicolás (10/5): - La ubicación es excelente y la habitación muy limpia. Super recomendable
• Daniela (10/5): -
• Lee-Anne (6/5): Good location but room smelled of smoke - Location - very close to the cable car and buses to tianmen mountain. Bed comfortable. Staff very kind Our room stank of cigarette smoke. The toilet had a mind of its own and kept opening and closing all night. Shower only stayed hot long enough for one of us to shower but not both. Very difficult to find with Didi taxi. Even showing them the name in Chinese didn’t help. In fact the name on the building is different from the name on booking.com
• Xavier (8/5): - Ubicacion, precio , amabilidad, amplitud de las habitaciones No había desayuno disponible a pesar de anunciar que si. Las fotos un poco mejoradas respecto a la realidad
• Shannon (9/5): Had a lovely stay! - Good location for the Tianmen Mountain Cablecar. Clean, spacious. Breakfast was purchased separately but was tasty. Free laundry. Helpful staff. Confusing system with two hotels operating in the same building with some floors for one hotel and other floors for another.
• Sebastian (7/5): Buscarlo como Hotel Jinjiang Metropolis - La habitación estaba bastante amplia y limpia. Por el precio me pareció bastante correcta. Solo la habitación esta bien, porque luego el ascensor, la recepción todo es bastante desordenado y viejo. Ademas, que es un edificio que se comparte como entre 4 hoteles diferentes. El nombre del hotel que aparece en Booking no es el correcto!!! Hay que buscarlo como hotel Jinjiang Metropolis en Amap.
• MIKHAIL (10/5): Супер - Отличное расположение в самом центре, в нескольких минутах ходьбы от канатной дороги Место при этом тихое Постель шикарная, белье идеальное Рядом много кафе где можно перекусить. Соотношение цена/качество отличное. Находится в здании отеля Metropolo Всё отлично, единственно вывеска отеля очень небольшая - нашли отель не сразу.
• Eliana (5/5): Great Location, value for money but poor sleep experience - The location was excellent, situated opposite many good restaurants and conveniently close to the entrance of Tianmen Mountain. The room itself was spacious and generally clean, making for a comfortable stay overall. The fridge in the room was extremely noisy—so much so that I couldn’t sleep at all during the night. I asked a staff member to unplug it, as I couldn’t access the plug behind the desk myself, but unfortunately no action was taken. This lack of sleep significantly affected my experience in Zhangjiajie, especially given the physically demanding days spent exploring the scenic areas. Additionally, despite having the “Do Not Disturb” sign on, housekeeping still entered the room. While I’m sure this was unintentional and done with good intentions, it still felt like a violation of my privacy. Finally, although the room was generally clean, there was a large white stain on the sofa that was quite noticeable and unpleasant upon entering the room.
• Nuria (10/5): Hotel perfecto para la subida a tianmen mountain. Comodidad máxima - La ubicación, a 5 min andando de la estación del teleférico. La comodidad y amplitud de la habitación. Baño completo y automático
• Maria (10/5): - El personal y la habitación por su amplitud y comodidad
• Salvador (10/5): Perfecto - Justo al lado del teleférico, excelente. Buenas habitación grande y comoda No coincide el nombre que aparece en Booking con el real. Al taxista le costó encontrar el hotel pero llaman y todo solucionado
• anamariamartins (10/5): Excelente hotel - Quarto excelente! Muito confortável e moderno, funcionários muito simpáticos. A localização é ótima 250m de um dos telefericos. Gostei de tudo
• Natalya (8/5): - в этом здании как минимум три отеля, надо найти свой :)) Отель не плохой, комнаты большие, кровать удобная, местоположение удобное, прям рядом канатная дорога до Тянмень и оттуда также уходят автобусы. То есть какой бы вид маршрута до горы вы ни выбрали, локация удобная. Но если хотите поехать в центр и погулять по городу, то придется ехать на такси. До ЖД станции надо ехать на такси, находится на другом конце города
• Marny (9/5): - Clean and modern room. Bed was comfortable and room is spacious Central location, but hard to find through Didi app
• Maria (8/5): Buena experiecia - La ubicacion
• Lee (10/5): -
• Arrate (10/5): -
• Rebeca (10/5): Comfortable, convenient and easy stay - It was amazing. Just at our arrival they offered to us an upgrade with no costs. They gave us a lot of information about places and activities in Zhangjijie. The room had all the amenities and was huge and modern. Additionally I asked for laundry and they did it for me in less than 3 hours for free. To conclude we asked the last day before our stay at 22:00 if we can stay 1 more day in the same room and they accept and was just a quick payment for the extra night, super easy to do the change. We really appreciate the work and hospitality we received from the staff. Thank you so much and great job! :)
• Esteban (9/5): Buena ubicación, buen servicio, vale la pena - La ubicación, la relación costo/beneficio El desayuno podría ser mejor
• Cesar (9/5): -
• Luis (9/5): - Ubicación excepcional
• Allison (10/5): - Increíble, la ubicación es perfecta y las instalaciones hermosas.
• Marly (10/5): - Increíble atención del personal de recepción me voy muy feliz de haber escogido este hotel maravillosa ubicación sin duda volveré alismo muchas gracias
• Abdulmajeed (9/5): Very unqi team - Location is fantastic All good
• Andres Salumae (10/5): -
• Blanco (10/5): Muy bueno! - Es muy buena la ubicación, a pocas cuadras de la estación del teleférico para subir a la Montaña de Tianmen. En la zona hay bastante oferta gastronómica y desde el hotel nos ayudaron a pedir un taxi para ir a la estación de tren por la mañana temprano.
• Jael (9/5): Good Stay at Hero Hotel - I liked the location near to the entrance for Tianmen Mountain and it is easy to get there. They help me with the instructions to go to the Park. The room was clean and the staff was kind. Nothing
• Gabriela (8/5): Very well located to go to Tianmen Mountain. - It is a hotel located beside another one. They were refurbishing it so the palier were not finished. They are changing the rooms but, for example, the sofa in one of the rooms had a stain. Breakfast was ok, mostly chinese, very noisy.
• Mario (8/5): -
• Borja (9/5): - La ubicación y la habitación. Suficientemente cómoda. Nada.
• Marcelo (8/5): A recepcionista Xiao Li foi muito solícita em tds nossos questionamentos. - Localização Secador de cabelo
• josep maria (10/5): - Muy cerca si quiwres visitar tianmen Aparte las habitaciones estan muy bien
• moni_bcn89 (9/5): - the location is perfect for the Tianmen Mountain park visit (but 45min drive from Zhangjiajie national park), 3min walk away from the cable car. We liked our room, it was spacious, renovated and had a great shower. It might be tricky to find the place, as it has a different name in amap app and in didi, but it's next door to Atour hotel, so you can just used that in the apps. Breakfast was fine, but the coffee situation was not good. If you are not a big breakfast person, I would recommend to go to the coffee place next to the Tianmen cable car station (Luckin coffee and get a nice latte there).
• Bernard (7/5): - Location is top notch! Near Tianmenshan CableWay. Super convenient 5-7minute walk. Restaurants and eating places all around the hotel. Supermarket really close by. Staff are very attentive and responsive. Customer service is excellent. It is in the same building as other hotels and private residences. There was renovation going on one night but staff responded straightaway with a room relocation so excellent service recovery
• Anthony (7/5): -
• Mireille (8/5): -
• Jose Maria (10/5): - Me gustó todo, el Hotel perfecto, la ciudad es bonita pero El parque Nacional, la Montaña de Tiananmen, el Grand Canyon y la cueva de Huanglong son maravillas del mundo.
• Marta (10/5): - La habitacion El desayuno
• APOSTOLOS (9/5): - Everything was fine. There was noise due to construction works. Not the hotel's fault, but there was noise during daytime.
• Peter (8/5): Great location, ask for the address before coming. - Location, price. With the provided address, it was difficult to find, even for our drivers, and the reservation didn't have a contact number for them to call. All tv stations were in Chinese, so wind down at night was different (we just played cards).
• Carlos Alemán Martín (10/5): - La habitación era super cómoda y práctica, excepto que el baño tiene paredes de cristal al ácido y esto puede resultar incómodo en términos de privacidad. El nombre del hotel ha cambiado, ahora se llama Metropolo, por lo que puede dar problemas añadidos a los problemas de ubicación que los occidentales tenemos en China... no es la única propiedad alojativa dentro del mismo edificio, y eso es super confuso por lo que debería estar mejor especificado. De resto, está genial, de las mejores habitaciones en este viaje a China.
• Jiaying (10/5): Highly recommend - Good location, 15 mins walk to Tianmen mountain cable car office. The room size was decent, bed was huge, very clean, bathroom was very nice. Very comfortable. Nothing
• Wilson (10/5): - La ubicacion es excelente
• Carmen María (8/5): Ubicación de 10. - A 5 minutos andando del teleférico. El personal muy amable y atento. Se podría mejorar la limpieza. Pero es algo normal en China.
• Carlos (10/5): - La ubicación excelente para ir a la montaña de Tianmen.
• Anna (10/5): Tutto perfetto - Ottimo struttura unica pecca non molto segnalato il fatto che lo stesso hotel è in realtà tre strutture insieme ma tecnicamente sono la stessa cosa con tre nomi differenti! Per il resto tutto perfetto Tutto nella norma e conforme alla proposta
• Judit (10/5): -
• Lina (9/5): - Very nice hotel
• Cristina (8/5): Buen hotel - Ubicación, al lado del teleférico para visitar la montaña tianmen Desayuno con pocas opciones occidentales. Se hacía un poco pesado el tener que comprar el ticket en recepción para poder desayunar.
• EVA (8/5): -
• Andy (10/5): -
• Lucas (9/5): - Confortável, bem localizado próximo a estação para entrada ao acesso da montanha Tianmen. Odor de esgoto no banheiro, a limpeza estava boa mas deve ser um problema de encanamento
• Cassy (7/5): Efficace - Laverie très pratique Chambre efficace pour le prix RAS
• Ana (10/5): Muy recomendable - La buena ubicación y las instalaciones. De 10 No hay nada, quizás cambiar el nombre para que no haya lios para encontrarlo
• Iker (9/5): -
• Alejandro (10/5): -
• oscar leonardo (8/5): -
• Maria Jose (9/5): Bien localizado para llegar a Tianmen mountain - Me alojé una noche en este hotel, a menos de 10 minutos caminando de la estación de cable car que te lleva en la ruta A a la montaña de Tianmen. El hotel es súper moderno, las habitaciones están domotizadas con apertura de cortinas automática, distintos ambientes de luz, asistente de voz para la TV y son enormes. Deberíamos copiar más en occidente este tipo de alojamientos tan bien dotados y a buen precio. El personal de recepción súper amable, superando la barrera del idioma con las apps de traducción, te hacen la estancia muy agradable. El nombre del hotel es distinto al que aparece en la web de booking por lo que cuesta trabajo localizarlo para pedir un taxi. El nombre actual es Metropolo Jinjiang hotels y está junto a un hotel Atour con el que comparte una agencia entre ambos. Aconsejo poner el nombre también con caracteres chinos en las indicaciones.
• Rada (10/5): -
• MONICA DEL CARMEN (10/5): - El personal Nada
• Maria Jesus (10/5): Habitaciones espaciosas - La habitación que contraté era muuuuuuy amplia. Todo súper limpio El personal del hotel muy amable. Nos ayudaron mucho con la contratación de unos taxis a las 12 de la noche porque los conductores no nos querían llevar porque era muy tarde y el destino estaba un poco lejos La ubicación excepcional porque tiene muchos restaurantes cerca, incluido el cable car para subir a a la montaña de Tianmen. También tienen a disposición de los huéspedes lavadora y secadora gratis, por si necesitas hacer la colada El complejo donde está ubicado este hotel es tan grande que alberga otros 2 hoteles más y ninguno de ellos coincide con el nombre en occidental que aparece en Booking. Por favor, incluir el nombre del hotel en occidental actualizado
• Massimo (8/5): - Posizione comodissima per raggiungere a piedi la stazione per il parco tianmen
• TERESA (9/5): -
• Jacobo (10/5): -
• Pablo (9/5): - - Localización ideal para acceder al punto de partida de la visita a Tianmen. - Disponibles lavadora y secadora gratuitos. - Late check-out hasta las 18h por 30¥/h adicionales. Confuso para encontrarlo. Buscad en en Amap o Didi 'Xiongcheng Hotel', 'Metropolo Jinjiang Hotel' o 'Atour hotel cable car'. Incluyo un par de imágenes de referencia que puedan serviros.
• Diego (9/5): - Ottima la posizione vicino la cabinovia per il monte Tienanmen, le stanze grandi e nuove, il personale è molto disponibile infine la colazione prevalentemente asiatica ma ci sono anche cose per europei.
• Giulia (9/5): -
• Chiara (10/5): Ottima posizione, ottima camera. Ottimi servizi - Ottima la posizione, anche la camera molto bella e tecnologica. La colazione è molto varia. Da non tralasciare il fatto che all’interno dell’hotel c’è la lavanderia self service! Il Wi-Fi a parere mio non funzionava bene.
• Mònica M A (6/5): - La ubicación, está al lado del telesilla para ir a la montaña de Tianmen y la habitación estaba limpia. El personal te intenta ayudar pero la comunicación no siempre es fácil porque no hablan inglés y hay que usar el traductor. Las habitaciones están renovadas pero muchas cosas no funcionan: el espejo del baño tenía una luz parpadeante muy molesta durante la noche y no funcionaba correctamente ni se podía apagar, el ruido de la nevera era horrible (tuvimos que pararla y no pudimos tener agua fría, la del grifo no es potable), el secador se recanlentaba a los dos minutos y deja de funcionar...
• Irene (7/5): -
• Eddie (10/5): Exceptional - Large room for 2 with luggage, apartment style hotel Clean Helpful and friendly staff Great breakfast Easy access by DiDi When facing from the street enter the hotel lobby on the right (Metropolo) Be aware to heat Bathroom water
• Norman (8/5): Very good - Location is very near the cable car station to Tianmen Mountain. It's kinda difficult and confusing looking for the hotel as it is in the same building with two or three other hotels or aparthotel.
• Hana (10/5): Exceptional - Perfect location for visiting Tianmen mountain. The cable car entry and shuttle bus was just a few minutes walk away. Room was very modern, clean and comfortable.
• Lysa (10/5): The hotel is very good because is within walking distance of the cable car entrance. Staff is friendly, we are served a - The hotel is within walking distance of the cable car entrance
• Elisa (9/5): Superb - The room was big and clean, water bottles were provided everyday and the stuff was kind and helpful. All in all, it was a nice and pleasant stay I didn't get why we had to ask everyday for breakfast coupons, they could have just gave all of them on the next day. Also, I would have appreciated some written information (in English) on how to reach the main attractions, since we had some troubles finding the bus to the national park on the first day and no one of the stuff spoke any English
• Fleker (10/5): Exceptional - The location is nearby of the main cableway. The room was very nice. And the staff was also nice. separately it is worth noting the english assistant. She helped with the reservation the famous attraction and helped to plan the travel route. The noize from the streets only. There was some building outside and the workers started noize work from 8:00 AM. Bring the earplugs just in case if you dont plan to wake up early.
• Amirhossein (9/5): Superb -
• Hazrin (7/5): Good - We absolutely loved the location of the hotel. It’s very close to the cable car station, making it incredibly convenient for exploring the area. Everything is within walking distance, and there are plenty of eateries nearby, including a halal restaurant, which was a great find for us. Finding the hotel was a bit tricky, as the signboard didn’t display the hotel’s name, so it was difficult to tell if we had arrived at the right place just by looking at the exterior. Even at the check-in counter, the hotel name was completely different from what we had booked through Booking.com, although our booking was correctly listed in their system. The taxi driver was very helpful and even checked with the staff inside to confirm we had arrived at the correct hotel before leaving us. The easiest way to identify the hotel is by looking for the "Atour Hotel" sign.
• Hui (9/5): Superb - Good location
• Susana (7/5): Well located - Location, bed Hairdryer didn’t had much power. Hero hotel is an accommodation inside another accommodation in a building with several different businesses. Its confusing. Staff from breakfast didn’t know how to accommodate us.
• Justin (10/5): Exceptional -
• Xiaoli (5/5): Won’t recommend it because of the smoke. We booked for 3 days and left one day earlier because of the smoke. - You can use voice to control lights and blinds. But it only works with Chinese. Smoky everywhere: In the lobby, in the lift, en en the towel is Smokey sometimes. They got to ban indoor smoking.
• Marta (8/5): Very good - Location Breakfast was not really good and expensive for what you get
• David (8/5): Good value - Front desk staff very helpful
• Hui (8/5): Near main attractions and spacious and clean rooms - The clean and comfortable spaciousness of the room
• Evelyn (7/5): Overall not too bad , clean and comfortable room . - Bfast not much choices , coffee not good Pillow was too soft . Couldn’t operate the TV , finally got it working on the last day .
• Gilles (10/5): Thanks for the staff - It is really close from the cable cars that can take you to Tiamens mountain, and if you decide to take the bus it is also next door. Perfect location, staff did the best to help us and that is also really apreciated. nothing to declare
• Inge (10/5): Exceptional -

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