FLOWER TERRACE Higashi Shinjuku

Location: 新宿区新宿6-29-18 フラワーテラス東新宿, Tokyo, jp

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Television in common areas
• Express check-in
• Free wired internet
• Internet access

Rooms Available

• Standard Quadruple Room

  Guests will have a special experience as this quadruple room offers a hot tub. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned quadruple room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Deluxe Family Room

  Guests will have a special experience as this family room offers a hot tub. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned family room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit has 4 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Anna (8/5): -
• Alessio (10/5): -
• liat (10/5): חוויה נפלא במיקום מרכזי אך שקט - מיקום,ניקיון,שירות 24/7 לכל שאלה קיבלתי תשובה במהירות
• Daniel (10/5): Clean and comfortable! - Easy check in even though it was self check in. Super simple. Just follow the instructions!!! Clean room. Great AC for the hot days! Will return on my next trip back to Tokyo!!!! N/A
• Jessica (10/5): -
• Lorena (10/5): -
• Jihun (10/5): -
• Neal (10/5): - Staff was super friendly, helped us get a room quickly and efficiently because we had been having a very bad experience with a previous hotel. Saved our day!
• Maria (5/5): -
• Natasha (10/5): -
• Darya (9/5): -
• Fabio (9/5): Great spacious place in a great location close to everything -
• Ming Shang (9/5): - 適合家庭住宿 無
• Amelia (10/5): - Great self contained apartment!
• コージ (9/5): 立地よし、部屋もきれい。大きい、キッチン周りもあって、快適なホテル - 清潔で広くて良かった 基本的にすべて英語で書いてあるため、日本人には少し抵抗があった
• Isha (8/5): Practical - Location was great and self check in was smooth. Also, great value for money. Room size was also good. Wasn’t very luxurious.
• Vanessa (10/5): - Chambre très spacieuse ! Très bon équipement dans la chambre. Tout était parfait. Rien
• Miwand (8/5): -
• Jeremy Kin Seng (8/5): -
• valentin (8/5): -
• IRENE (10/5): Wonderful stay! - Excellent location and amenities. Clean and thoughtful of all things needed for a comfortable stay. Clear and precise instructions posted everywhere in the unit as well as in the lobby so there is no confusion. Only issue encountered was the lingering smell of pet odors from previous residents. Took care of it by mopping the floor and spraying alcohol provided in unit.
• Wan jen (10/5): -
• Jitender (9/5): -
• Ariya (9/5): -
• Sandy (10/5): - Hotel mit Self Check In, aber immer jemand erreichbar. Tolle Lage, ruhig, Zimmer mit Balkon. Wie erwartet nicht riesig aber genug Platz für alle. Wir haben uns wohl gefühlt, auch, weil es extrem sauber war und alles unkompliziert. Alles top!
• Necla (9/5): Goeie plek, zeer tevreden. - Schoon, modern ingericht, top locatie, makkelijk bereikbaar. En groot, conform de Japanse standaarden. Niets.
• Valerie (10/5): - Clean and quiet environment, suitable for small family n couples.
• Aaron (10/5): nice and cozy for being in the city - The aesthetic was very nice and somewhat minimalistic, the location is perfect due to shinjuku station being the main station leading you to all the other popular locations. Everything about this place is perfect especially the location:)
• SI-JIA (7/5): -
• jeroen (9/5): Fijn appartement op een gunstige plek - Uitstekende plek vlakbij metro, winkels en horeca maar toch op een rustige plek in tokio. Check-in erg eenvoudig , toegang via een code. Met 4 personen wat weinig ruimte maar was zeker wel goed te doen voor een paar nachten.
• BRUNO (9/5): -
• shay (10/5): Great location and facillity,excellent hotel to visit in Tokyo - Spacious,clean and has everything you need They even offered a complimentary Cleaning in the room because we stayed for six nights,the best Apartment hotel we’ve had in Japan and in fantastic location two minutes walk from the Metro
• Camelia (9/5): O zi minunata in tokyo - Un apartament foarte curat, bine proportionat , 4 persoane au suficient loc . Este foarte aproape de statia de metrou. Am stat o singura noapte dar se poate sta o perioada mai mare , exista toate dotarile necesare . Nu au existat aspecte negative , mai ales la un sejur asa de scurt
• Justin (9/5): - Clean. Has washing machine and dryer.
• Emmanuel (10/5): - Easy check in/check out, comfortable beds and was in a great location. Bus stop and train station nearby.
• Antonio (10/5): - Room was spacious and hotel was in a great location.
• Sandy (10/5): -
• luyen (9/5): -
• Clemens (10/5): - Perfekte Lage um von dort Tokio und Umgebung zu erkunden. U-Bahnstation Odeon Linie fast vor der Haustür (weniger als 100m) sowie ca. 15 min Fussweg zur Shinjuku Railway Station. Das Appartment liegt in einer ruhigen Seitenstrasse mit sehr schöner Umgebung, viel Grün, schöne Plätze und ansprechende Architektur man ist dennoch in wenigen Minuten im bunten Leben von Shinjuku. Das Appartment bietet jalles was man als Reisender benötigt. Das Gepäck kann am Ankunftstag und Abreisetag auf einfache Weise sicher untergestellt werden Auch der Yamote Versandservice kann bequem genutzt werden Ein- und Aus-checken problemlos per Tablet und Code
• Alexander (10/5): We had a very positive experience, and it’s a great option for a family. - The location was excellent. There was a Family Mart right next door, and we were about half a block away from a subway station and a lovely underground mall area with a variety of restaurants. Access to the building and our apartment was secure and straightforward. There was an umbrella rack downstairs where we could (and did) borrow an umbrella or two when it was rainy. The main bed in our room was the most comfortable of all the beds I used during our two weeks traveling around Korea and Japan. The room size was larger than what is typical in Japan, from what I can tell. Everything was clean and functional. We made use of the washing machine, and the shower room also functions as a drying room for laundry, which was convenient. My daughter used the single sofa bed and said it wasn’t comfortable, though my son said the double sofa bed was fine. When we had both sofas converted to beds, the room was pretty crowded. The TV was kind of in the way. We heard emergency sirens constantly, like every five to ten minutes all day long.
• Audrey (9/5): Moyen - Emplacement - propre- Check in earlier Manque d espace- décoration basique- bruyant mais boules kiess à disposition
• CHU HSUAN (10/5): -
• Adriana (10/5): Great place for the price we paid. - Great location quiet perfect for our family N/a
• Chan (10/5): Comfort and convenient - It has everything that you need Nothing!
• Ellie (10/5): - the area, space and cleanliness
• Manelki (10/5): Great location. Staff was very accommodating and communication was excellent. -
• Robinson (9/5): Spacious and comfy - Spacious apartment, compared to a few hotels we stayed at which barely had room for luggage. This was a great finish to our 2 weekly trip, giving us room to pack our bags and stretch out a bit before the flight home. The toilet room is separate than shower room and bathroom sink room. Large closet to store items. Nice sink/kitchen area with fridge, microwave, and hot water boiler. Very helpful labels on all the light switches, washer functions, and drying mechanism in the shower for clothes. Comfy bed and larger pillows than other hotels. Would definitely stay here again, bit for longer next time! I bit pricy due to spring cherry blossom season, but expected I guess. Nothing comes to mind.
• Anemona (9/5): - The location, communication was great, facilities great. I will book this accommodation again. .
• Susana (9/5): muy buena ubicacion en la zona - buena ubicacion, excelente la entrada y salida automatica buen edificio, claridad en las instrucciones, cerca al metro o facil tambien el acceso a pie un poco pequeña la habitacion para 4 personas..
• Nicola (10/5): 100% recommended family stay! - Easy check-in, clean and thought through apartment (with English labels), excellent location next to train station and Family Mart but still walkable to central Shinjuku with young children. Could hear sirens (but you can wherever you stay).
• Paul (8/5): -
• Helen (10/5): Brilliant stay - bright, clean, well equipped apartment in a great location. - Great location, clean, really well equipped. Also really helpful staff (even though we didn’t see them (remote) - they were super responsive and helped resolve a problem when our airline delayed our luggage. Nothing to say here - we had a great stay!
• Irene (9/5): -
• Daisy (10/5): -
• Wei Sheng (10/5): great hotel - it have all the basic facilities that we need during the stay.
• Sally (10/5): Lovely clean, spacious and well equipped apartment. Great location close to train but in a quiet street. - Good location, close to train. Really clean and well equipped. Large spacious apartment. All good
• Kip (10/5): - The room was in a good location near public transportation for easy travel around the city. There was plenty of space for our family of 4, and the room was very clean. The host left a lot of tips in English on the walls and around the apartment to help non-Japanese speaking guests be able to use the amenities in the room.
• Rob (8/5): -
• Amy (10/5): -
• Ashley (10/5): Great family holiday with comfy room, great technology and good location. - We were really impressed with how efficient the set up and technology were. Coming from Australia, we haven't experienced a check-in like this. Everything was clear and instructions were easy to follow. We also were impressed that our luggage was waiting for us in the closet when arrived (luggage service in Japan is fantastic for travellers!). We liked how it was close to the train station but away from the main night life district. We loved how you could store luggage on-site prior and post checkout, we used this for both occasions. I wish they had tea - not just coffee, but that is a small suggestion.
• Taylan (10/5): Incredible stay - Apartment had everything and more, location was very close to the station and a short walk to the main Shinjuku area. Highly recommend staying here There’s nothing i would change here
• Dennis (9/5): Excellent stay for a family of four. - Great location. Very clean rooms. Really nice washroom that will dry you clothes. The beds were a bit hard.
• Hasan (9/5): - Oda geniş, tesis merkezi,hemen altında market onun yanında yemek dükkanı.Her yere yürüme mesafesinde şikayet edecek hiçbir şey yoktu Sanırım hiç bir şey
• Eve (7/5): - Arrivée et départ autonome Bien placé et bien équipé Le lit est confortable mais la 3 eme personne est dans un canapé dépliant une place, ok pour un enfant mais juste pour un adulte
• TE HSUN (9/5): -
• Andrew (10/5): Great for first time Japan travelers and digital nomads - Clean, comfort, spacious and location. Stayed here with my wife for 13 days on the 11th floor. We never felt dirty when using their appliances and utilities. I drank their tap water from the kitchen sink a lot everyday and would refill up my large water bottle that I bought at Maruetsu down the street. So far, I am still fine. I loved the bed even though my wife was only "okay" with it. The comforter is nice, and I found my new favourite pillow. Everything is pretty much from IKEA, so if you have IKEA stuff, you'll recognize them. The shower pressure was perfect and would heat up pretty quick. The toilet was nice with an easy to use bidet. Comfort mattered to me the most. When looking through other places in the area, my worst fear would be stuck in a small room with little to no air flow. I have asthma and eczema, so traveling overseas near the spring for my first time was my worst nightmare. I am happy that the heater and AC worked perfectly, and you can open the balcony door and get fresh air when needed. It was cold most of the time we were there, so we didn't open it up that often. It was spacious in comparison to every other hotel in the area. I was working little bit as a digital nomad while staying here and didn't have much issues. They provided a mobile desk that can be used for people like me. It was a little lop sided and slightly leaned downwards to the right, but it wasn't a big issue to me. It was also height adjustable. You can easily fit 2 large and 2 small luggage in the closet. You can easily open 2 large luggage in the kitchen with no problem. We didn't have that much stuff, so this wasn't going to be an issue. The ceilings are kind of low. Location is perfect as it is right next to the Higashi-Shinjuku station which have direct lines to Ueno and Shibuya. So we did not need to go to Shinjuku station often. It is also less crowded. Very first time Japan traveler friendly. The following things I mention are not deal breakers. They are very minor. If you wear new socks, the floors are so clean that you slide everywhere. Even with the slippers provided, it kind of does not help. I was going to buy some cheap crocs, but I did not want to damage their floors. I would've liked maybe a rug or something to help with movement, but also dampening the sound. I was afraid to accidentally bother my downstairs neighbors when moving. The sirens can be a little annoying if you are not used to it. But this is near a hospital and in the city, so I learned overtime that if your city does not have sirens going off, maybe it is not a fun city! Anyways, there are sirens going in and out all throughout the day and night, and they provide ear plugs if needed. Fortunately I did not need them and slept like a rock every night. But I can see that being an issue for light sleepers. Small sink. It was kind of hard to use, so we would accidentally splash water out when washing dishes. We learned we had to really tone down our usual style of washing dishes. There's also an outlet within a foot from the sink, so we were afraid to create an accident. They provide a water dripping tray to dry the dishes that does help with organization. The kitchen chairs are a little noisy when moving them. This is very minor because we knew we could just get chair socks at Daiso which is what we did. It is super cheap and was worth getting. I hope maybe in the future the hotel can provide them or maybe figure out some solution to make the chairs less noisy. Being at the 11th floor, we found out we were below their largest room AKA the deluxe room. This will most likely be occupied by a family with kids running around, and you will hear them. I can see some people not liking it, but I thought it was kind of cute. It was kind of nice knowing there were people here because for a week, it was pretty much silent.
• Huang (9/5): -
• Rosa (9/5): Overall great stay! Clean amenities with everything we needed - Location was good It was a bit smaller than expected
• federica (10/5): Ottimo - Self check in e check out facili e veloci. Camera pulitissima e dotata di tutto il necessario (lavatrice compresa) Consigliatissimo
• Jennifer (10/5): - The room is very spacious, for normal japan room size standards and it was very clean. It had everything we needed for a 3 night stay. Check in and out was seamless. I loved that the accomodation had the option to allow us to store our luggage, before and after check in/out.
• Gregorio (10/5): -
• Annalisa (10/5): -
• Susan (10/5): - Had everything we needed.
• Kathleen (9/5): -
• ANNICK (10/5): Idéal pour visiter Tokyo - L emplacement était super ainsi que l équipement de l appartement. Rien ne manquait. Très calme pas de bruit la nuit. Check in et check out très simples. Superbe séjour Oreillers vraiment trop durs à mon goût
• Ning (10/5): - 位置很棒，走路就可以到新宿 為了東京馬拉松而訂的房間 去起跑點算蠻近的只要搭一站地鐵 帶未滿兩歲的小孩去玩，房間夠大，小朋友有活動空間很開心 也會提供尿布桶跟床邊牆 弄髒衣服也可以馬上洗~讚 不小心遺失了包包在電車上 線上詢問房務人員也親切回應可能的解決方法(後來有找回) 開心的旅程!
• Anh (10/5): Excellent location - Allow to early check-in when rooms available. Good to have Staff available on site. Nil
• Jack (10/5): -
• 宗翰哥聊生活 (9/5): -
• Tuna (10/5): - Genel olarak beğendik. Sadece yatak oldukça konforsuzdu. Onun dışında herşey mükemmeldi.
• Maria Melinda (10/5): -
• Julia (8/5): Super séjour à recommander - L’emplacement La facilité des modalités
• Emileen (10/5): We are so grateful for the care and attention we received during our stay. It’s rare to find a place that combines clean - Our stay at Shinjuku Flower Terrace was truly unforgettable, and we couldn’t have asked for a better experience. From the moment we arrived, the staff welcomed us with such genuine warmth and politeness that we immediately felt at home. Every interaction was handled with kindness, patience, and sincere care, which made our trip even more special. The rooms were exceptionally clean, beautifully maintained, and surprisingly spacious. It can sometimes be challenging to find accommodations in Tokyo that comfortably fit a group, but our room easily accommodated four adults without ever feeling cramped. There was plenty of space for our luggage, and we appreciated how thoughtfully everything was arranged to maximize comfort and functionality. One moment that really stood out to us was when our washing machine wasn’t working. The staff were incredibly apologetic and immediately offered to pay for the inconvenience, which we politely declined. Even so, they still went out of their way to show their care by gifting us heat patches along with a heartfelt handwritten note. That thoughtful gesture meant so much to us — it truly reflected their dedication to hospitality and the genuine kindness behind everything they do.
• Timothy (10/5): Great stay. Would highly recommend. - The location was great. Very clean and quiet. Laundry in room was great. Kitchen was handy.
• Airi (10/5): -
• Janaina (9/5): Boa opção em Tóquio. Para um casal com dois filhos fica apertado. - O melhor é a localização. No charmoso bairro de Shinjuku, perto dos principais meios de transporte, restaurantes e lojas. O espaço é menor do que se via na publicação.
• flavio (10/5): -
• Chotika (10/5): -
• Hungche (9/5): -
• Melissa (10/5): -
• Cheonlapond (10/5): Very good stay - Very big room Too noisy at night
• Ken (10/5): -
• Kylie (7/5): Fairly convenient and the main bed was comfy (sofa bed not so much) - The location was reasonably close to the train station and a convience store. The sofa bed was extremely uncomfortable and the area was quite noisy.
• John (10/5): -
• Sophia (10/5): Exactly what we needed. Thank you - It was clean and a great space!
• Lorena (9/5): -
• aaron (8/5): -
• Annemarie (9/5): Great experience. Would recommend to others! - I liked the location, amenities and ease of checkin etc.
• Roger (10/5): - Great location. Great staff. Nothing.
• SHARYN (10/5): -

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