Hillside View Bungalow Homestay

Location: Xuan Son village, Phong Nha, vn

Star Rating: 9.4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Sauna
• Currency exchange
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Kid meals
• Shared kitchen
• Public transport tickets
• Infinity pool
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Pet bowls
• Badminton equipment
• Pet basket
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Broadcast Live sport events
• Pub crawls
• Happy hour
• Cooking class
• ATM/banking
• Shopping on site
• Television in common areas
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Private picnics
• Wine release events
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Hosted evening meal (reserve)
• Charcoal grill
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• King Room with Pool View

  This double room's special features are the infinity pool and the fireplace. The spacious double room provides air conditioning, soundproof walls, a terrace with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Fireplace
  • Interconnected room(s) available
  • Tile/marble floor
  • Electric kettle
  • Mosquito net
  • Private pool
  • Wardrobe or closet
  • Barbecue
  • Bidet
  • Terrace
  • Linen
  • Dining table
  • Outdoor dining area
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Infinity pool
  • Plunge pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Family Room with Garden View

  This family room features a infinity pool and a fireplace. The family room features air conditioning, soundproof walls, a terrace with lake views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Fireplace
  • Interconnected room(s) available
  • Tile/marble floor
  • Electric kettle
  • Mosquito net
  • Private pool
  • Wardrobe or closet
  • Barbecue
  • Bidet
  • Terrace
  • Linen
  • Dining table
  • Outdoor dining area
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Infinity pool
  • Plunge pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Family Room with Terrace

  The infinity pool and fireplace are the special features of this family room. The family room provides air conditioning, soundproof walls, a terrace with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Fireplace
  • Interconnected room(s) available
  • Tile/marble floor
  • Electric kettle
  • Mosquito net
  • Private pool
  • Wardrobe or closet
  • Barbecue
  • Bidet
  • Terrace
  • Linen
  • Dining table
  • Outdoor dining area
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Infinity pool
  • Plunge pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Family Room

  The infinity pool and fireplace are the special features of this family room. The family room provides air conditioning, soundproof walls, a terrace with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Fireplace
  • Interconnected room(s) available
  • Tile/marble floor
  • Electric kettle
  • Mosquito net
  • Private pool
  • Wardrobe or closet
  • Barbecue
  • Bidet
  • Terrace
  • Linen
  • Dining table
  • Outdoor dining area
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Infinity pool
  • Plunge pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Michael (10/5): The best stayed in Vietnam - Great holiday and very friendly ower. The pool is clean and beautiful. Highly recommend for every one who want to have a perfect holiday. Not stay longer
• Jan Jutes (10/5): Great host and servives - We had a wonderful stay at this homestay in Phong Nha. The room was clean, comfortable, and well-equipped with everything we needed. The location was perfect, surrounded by beautiful nature and close to the main attractions. The hosts were incredibly friendly, welcoming, and always happy to help with local recommendations and travel arrangements. Their hospitality made us feel right at home. The peaceful atmosphere, excellent service, and warm hospitality made our trip even more memorable. We highly recommend this homestay to anyone visiting Phong Nha and would love to stay here again in the future! Nọthing
• Christophe (9/5): - Une patronne excessivement arrangeante gentille et dynamique. Location de scooter. À 2km du centre. Cela n’est pas gênant a condition d’avoir un vélo ou un scooter. Petit déjeuner un peu léger.
• Eleonore (10/5): - Très bel espace extérieur avec 2 piscines très grandes et agréables ! A l’écart de la ville donc très calme mais reste à 5 min du centre. Les lits sont très confortables. Possible de louer des scooters sur place et de réserver des tours pour voir les grottes et autres lieux à Phong Nha. Personnel adorable, qui nous a aidé à réserver une très bonne compagnie de bus pour rejoindre Hoi An.
• Annie Sarah (2/5): -
• durand (10/5): - Super cadre reposant, super piscine. L'hôte nous a aidé à réserver notre trajet en bus de hué à phong nha, elle propose aussi des excursions dans les grottes et il y a la possibilité de manger sur place, ce que nous avons fait le 1er soir à notre arrivée. Le petit déjeuner est inclus et il y a un service de laverie. C'est un peu excentré du centre mais un grab vous prendra environ 1 euros pour vous y amener
• Anja (8/5): - die ruhe, und das bungalow war gross es war ringhörig
• Géraldine (8/5): - La piscine et la tranquillité. Un peu éloigné du centre. Il est préférable d’être véhiculé.
• Fourrier (3/5): - Location Shower not working very well , pool not clean , A/c not working very well , No Breakfast Included !
• Laura Theet (9/5): -
• Simon (8/5): Helpful owner. Pool fun for kids. Food good. -
• Chantelle (9/5): A beautiful and quiet spot to retreat after exploring the caves - We had a wonderful getaway at Hillside View. It was a lovely and quiet place to retreat to after a day of exploring the beautiful Phong Nha region. The staff were incredible and made us feel so welcome. Their hospitality was top level and Ngoc and Tuan go above and beyond to ensure you have a great stay. They provided a very efficient and easy pick up from the train station, booked us on an awesome tour, organised a driver at the last minute so we could explore, and catered super well for gluten free needs. They also run a great restaurant in town, Lantern Restaurant, which serves delicious local food and the bonus is you can order some of their dishes at the home stay which is perfect after a big day of trekking to caves. The location is in a nice and quiet area and it is on the other side of the river to the main town but it’s an easy 5 min grab into town.
• Andre (9/5): -
• Paolo (8/5): -
• Emilie (10/5): - Nous avons passé un super séjour de 2 nuits ! C’était l’anniversaire de mon copain, Gem nous a préparé une très jolie table pour l’occasion et la nourriture était très bonne. Nous recommandons !
• YILMAZ (10/5): - Ormana cok yakin olmasi tesisin dogalligini artirdi. Gem cok yardimsever ve guleryuzluydu. Odalar cok rahat ve temizdi.
• Luke (10/5): - Very clean and breakfast was always fast and good
• Daan (8/5): Goede prijs en kwaliteit verhouding en een fijne plek als je wat stilte wil. - De gastvrijheid. De gastvrouw heeft ons opgehaald van de bushalte. Ze heeft de paradise cave tour en de volgende busreis voor ons geregeld en de communicatie met hen was ook heel goed geregeld. We mochten verschillende keren met haar mee rijden als we in het centrum moesten zijn. Wat ik heel prettig vond is dat we daar eten en drinken konden nuttigen buiten het ontbijt om. Zo konden we goed gevuld aan onze volgende busreis beginnen. De homestay was heerlijk stil en rustig. Dat vond ik erg fijn. Je kan er buiten goed relaxen in de hangmat en uitrusten. De kamer was prima. Lekker geslapen. We hebben een fijn verblijf gehad en het zwembad was heerlijk. Het is geen 9 of 10 omdat er geen sfeerverlichting aanwezig was (een must om niet in het felle licht te hoeven liggen als je wel tot rust wil komen en ook in slaap wil komen, maar nog niet gelijk in het donker wil liggen) geen conditioner, geen ligkussens op de ligbedden (het ligt jammer genoeg oncomfortabel) en geen minibar al stond er wel een koelkast maar deze moest je dan zelf aanzetten en vullen. De gastfamilie is al vroeg in de ochtend in de weer waarbij ze aardig wat stemvolume gebruiken, dat is wel een nadeel als je moe bent en wil kunnen uitslapen en uitrusten.
• Peter (9/5): - Schöne Anlage und freundliches Personal. Ich hatte Magenprobleme und beim Empfang hatte ich gleich ein sehr freundliches Gespräch mit der ich nehme mal an Besitzerin, und sie hat mir gleich vorgeschlagen mir eine Reissuppe zu kochen, das sei das Mittel der Wahl in Vietnam. Die Zimmer sind schön groß jeweils mit zwei großen doppelbetten einem separaten Bad mit WC. Wirklich hervorzuheben ist das sehr freundliche Personal dad uns bei allem geholfen hat unseren Aufenthalt hier zu gestalten. Wir haben auch völlig problemlos hier einen Roller mieten können. In der Stadt gibt es ein Restaurant das zu dem Hotel gehört das Laterna dort haben wir sehr gut gegessen Im Bad war keine Steckdose vorhanden so dass man Zahnbürste oder Rasierer separat außen einstecken musste, was aber nicht wirklich ein Problem darstellen.
• Coralie (10/5): - Établissement très propre, personnel souriant et agréable.
• Gina (8/5): -
• TUAN (9/5): Well treated and friendly owners. Good food from the restaurant which is not far from the property. - Location and the family restaurant. The bathroom should be separated with the toilet.
• Federica (10/5): Consigliato - Personale molto accogliente, stanza pulita e piscina meravigliosa. Offrono anche servizio ristorante prendendo il cibo da un locale in centro davvero ottimo. Noi abbiamo poi scelto di andare direttamente nel locale con utilizzo di Grab. Ottimi anche i tuoi che offrono: una gita nelle caverne limitrofi divertente e adatta anche ai bambini Ci ha anche organizzato il trasferimento ad Hue con ottimo prezzo e organizzazione. Consigliatissimo
• Massimiliano (8/5): -
• Barbaric (10/5): - The accomodation was wonderful. We enjoyed staying here and would gladly choose it for our next stay. There is a pool in front of the accomodation that you can use and the area is very clean and taken care of. The best thing about this place is the staff, the lady was there for everything we needed. She was very kind to help us with all the information about the town and even reccommended us the most amazing trekking tour. The place has motorcycles available for rent and the food on the menu was tasty. Wish we could have stayed for few more nights.
• Jacopo (10/5): -
• Stuart (10/5): - Excellent service and attentive staff. Price was reasonable and location was a 5 minute motorbike ride to Phong Nha. Host booked cave tour and bus for us. Also on site motorbike rental
• Melany (9/5): Nice place to stay - Lovely family that run it. Good food on the menu and daytrip recommendations. Assistance to book onward travel always appreciated. Nothing to dislike
• Alex (9/5): Gorgeous property with fantastic hosts - The property is beautiful and clean, and the family who own it are lovely and very helpful. Sorted our trips out for us and our overnight buses so we didn’t have to worry about a thing. Not a dislike, but it’s not that central, and we couldn’t get a taxi after 9.30pm. The walk back is along the highway which was fine for us but might not be for others.
• Aimee (10/5): -
• Claudia (10/5): -
• Reid (10/5): - Location was beautiful and the staff where lovely with lots of trips and good information on offer, the room was clean and the beds where great.
• Claudia (10/5): -
• Jess (9/5): Beautiful stay with a lovely family - We loved our stay at Hillside View Bungalow Homestay! The owners are a lovely family and were so kind and helpful during our stay. The bungalows are beautiful and clean and open onto a nice pool area. The free breakfast was a bonus and we enjoyed the banana pancakes. Excellent value for money! It is a little far to walk into town but if you have bikes then this is no problem! You can also rent bikes at the property.
• Emma (9/5): -
• Đinh (10/5): Wondeful satyed - Wondwerful stayed at Hilside View homestay. They help us with caves tour, buses to Hoi An, laudry. The roool was cmfortable and spacious, hot water working well. Foods was beautiful so eat here all thw time. TUAN and NGOC arw great host very friendly ans helpful. We will be back in the future to stay here again. Nothing
• Josephine (10/5): - Tutto . In particolare i titolari sono stati gentilissimi. Abbiamo mangiato sempre nella struttura perché la loro cucina è strepitosa . Abbiamo anche chiesto il trasferimento dall'aeroporto all'albergo , tutto perfetto . Una esperienza unica, consigliata a tutti Niente, tutto perfetto .
• Belinda (10/5): -
• Fenadel (10/5): Wonderful stayed with Gem’ family - ⭐️⭐️⭐️⭐️⭐️ Wonderful stay with warm hospitality I had a truly lovely stay at this homestay. The place was clean, cozy, and thoughtfully designed, making me feel comfortable from the moment I arrived. The room was well-equipped, peaceful, and perfect for relaxing after a long day. What really stood out was the warm hospitality of the host. They were incredibly friendly, attentive, and always willing to help. The host also shared great local tips for sightseeing and food, which made my trip even more enjoyable. I would definitely stay here again and highly recommend this homestay to anyone looking for a comfortable place with a welcoming atmosphere. ❤️ Not stay longer
• alice (10/5): - Hosts were extremely helpful booking our tour and onward travel, we arrived very late due to a slow transfer and they made sure we were still able to have dinner, they also allowed us to shower after our tour before getting a transfer despite having already checked out of the rooms. Very lovely wish we'd had more time here
• Nt (10/5): Best host I havw ever meet! - The best homesaty I have stayed so far in Vietnam! I had a wonderful stay at Hillside View Bungalow homestay. The room was clean, cozy, and exactly as show in the photos. The atmosphere was quiet and relaxing, perfect for a comfortable stay. The host Gem was extremely friendly and helpful, always ready to assist with anything you needed. The location is easy to go any where in Phong Nha. The foods they servered here is the best in my trip so far too. I truly enjoyed my time here and would definitely stay again. Highly recomended! Not stay longer
• Anh (10/5): Top of my stay - Wonderful stayed Highly recommended! I had an amazing stay at this homestay and couldn’t be happier with my experience. The place was clean, comfortable, the pool was great and beautifully decorated, there are many lowers in front of my room, making me fell so relaxing and fell at home from the moment I arrived. The host Gem was extremely friendly and helpful, always ready to assist and give useful local tips. The location was perfect- quiet, safe, and convenient for exploring nearby attractions. I especially loved the cozy atmosphere and attention to detail. Everything was well- prepared, from the comfortable bed to the fully equipped amenities. It was the perfect place to relax after the long day exploring the caves. I would definitely stay here again and highly recommended this place to anyone looking for a comfortable, warm, and memorable stay. Nothing
• arnaud (5/5): - Chambre spacieuse Nous sommes arrivé tres tot du au bus de nuit, l’hotel etais prevenu , en arrivant on nous propose avec supplement une chambre differente de celle reserver alors que l’hotel est vide . Nous refusons de payer et decidons d’attendre notre chambre . Nous sommes reste plus de 5 heures dans le froid sans qu’on nous propose ni un thé ni un café ni rien du tout ... l’hotel se trouvant loin de tous (3 km du centre sans trottoir...). Au vue de l’acceuil et de la météo nous avons ecourté notre sejour.
• Marjorie (9/5): - The lady who runs the place is very friendly and helpful. She helped us booking a sleeper bus to hue which was one of the most comfortable trip we had in Vietnam so far. We've been able to rent scooter which made it really easy to explore the beauty of Phong nha. The FOOD was amazing. Best we had in Vietnam so we decided to have every dinner there. Highly recommend their vietnamese pankakes! The pool was nice to refresh too, could be a little bit cleaner but it's understable as it's low season ( we were the only ones here). The room was very pretty with beautiful painting from a local on the walls. Bed was so comfy. Felt pressured by housekeeper to leave the room at only 10.30 am. We had only started to put our bags out in reception area that the lady was already in the room cleaning it, while my stuff were still in there and I needed the toilet.
• gustavo jj (2/5): Soggiornando da incubo. - Il cibo , La struttura in sé non è fatta male se non fosse cosi trascurata. Negativo : al nostro arrivo abbiamo pagato il soggiorno , due giorni dopo ci arriva la sorpresa di cancellazione della prenotazione , ovviamente per evitare la possibilità di recensione negativa (Sarà una sua modalità per annullare commenti negativi). Stanze e stoviglie molto sporche, pezzi mancanti, bagno otturato, anche se c'è ha cambiato stanza c'erano sempre le stesse problematiche. La absoluta mancanza di manutenzione e pulizia nelle stanze. La falta di serietà per dirigere una struttura turistica.Da anni da viaggiatore questa e la mia prima recensione negativa ( chiarisco che no sono uno che no se lamenta se ci sono le cimici dentro la stanza ect).Arrivati a Pong Nha abbiamo dovuto aspettare per due ore l'autista che la hostess ci ha voluto inviare a prendere , il brutto che al telefono c'è diceva sta arrivando, arrivati una volta dentro la stanza apro l'armadio e vedo tutto sporco di terra e nidi di formiche 🐜, dentro armadi mancava ripiano dove poggiare le cose ,perché rotto. ( Non c'era in tutta la stanza qualcosa dove poggiare le nostre cose avevamo tutto a terra , facendo la doccia quando si apriva, la stessa cadeva in testa ( mancava il pezzo di incastro) poi ci viene venduta un tour a due millone e mezzo , facendo la scurzione insieme a dei ragazzi tedeschi che soggiornavano nel stesso residence ci dicono quanto costosa c'era stata visto che alla fine per il periodo la scurzione era finita alle 14 no alle 16,30 come veniva venduta , ma la cosa assurda che loro avevano pagato due millone a persona ,invece noi mezzo millone in più a persona .
• Petra (8/5): -
• Porto (8/5): -
• Jordyn (9/5): - Staff super helpful, nice spacious rooms, lovely surroundings. I don’t know if we were doing something wrong but no/very little hot water
• Jorgie (10/5): - Beautiful property, great facilities. Such helpful staff.
• Birgit (7/5): -
• Sibylle (10/5): -
• Corentin (10/5): Very restful place in Phong Nha - Very nice bungalows and swimming pool Friendly owner and very helpful to arrange things for the stay (transportation to the airport, scooter, etc)
• Désirée (10/5): -
• Ley (10/5): - Personnel très aidant et prévenant nourriture exelente Un peu loin du centre 2km5 environ mais calme
• Tannya (Min Tong) (10/5): - Beautiful, relaxing property and very friendly family!
• Jan (10/5): Best place to stay in Phong Nha - Best place to stay in Phong Nha! Best place to stay here. The bungalows are very cute and have nice decorations. Pool is big hugs and clean, foods was fantastic and good price. Host very friendly and helpful. Highly recommend this place for everyone.
• Đinh (10/5): Best homestay and host in Viet Nam - My favour homesaty so far in Vietnam. The Bungalows are beautiful and model. The airconditional is working very well. Pool is clean and big, foods was amazing. The highlight are Tuan & Gem they were very friendly and help us with caves tour and bues. They also have great food at their restaurant in town called Lantern. I will be back im the future for sure. Not stay longer.
• Alba (6/5): Decepcionante - El alojamiento es aceptable, no tiene nada especial. Nuestra experiencia en este alojamiento fue bastante decepcionante. Al principio no nos importó que estuviera algo alejado porque teníamos moto, pero el problema fue la actitud de la anfitriona. Desde el primer momento nos preguntaba constantemente qué íbamos a hacer para intentar ofrecernos traslados o tours mucho más caros de lo habitual. Nos cobró casi tres veces más por el traslado desde la estación de tren y cuando dejamos de aceptar sus servicios, su actitud cambió por completo: pasó a tratarnos con indiferencia. Incluso una niña de unos 10 años fue quien nos hizo el check-in, nos sirvió la cena y el alcohol, lo cual nos pareció muy inapropiado. Nos sentimos más como un negocio que como huéspedes bienvenidos. No lo recomendamos.
• Tâm (10/5): -
• Hör (10/5): - Ruhige Lage, eigener Bungalow und vor allem super liebes Personal. Hat sich super um uns gekümmert und uns viel geholfen!
• Khuramshina (10/5): -
• Florian (10/5): - The owners are very kind and welcoming! It was a pleasure to stay there!
• LOREENA (10/5): Highlight of our trip, Great place, great people, great food....Love, Love, Love - We loved this Homestay. The hosts are fantastic and was a highlight of our trip. The food was delicious and nothing was a problem, they made our stay very enjoyable. Rooms were well set out clean and tidy. We will definitely be staying here on our next trip in Vietnam. Would have like to have stayed longer
• Katy (10/5): Brilliant stay, what a wonderful experience! - Everything! What a wonderful place to stay. Our host was incredible, so kind and helpful. Very comfortable beds and beautiful scenery! Nothing
• Armand (10/5): Parfait ! -
• Franka (9/5): - Erg aardige host
• Christian (9/5): Superb -
• Kristie (8/5): Very good - Lovely host who was so kind and helpful. If this rating was for her, I'd give 11/10. Nice, comfy beds in a spacious room. Nice food at the homestay and at their restaurant in town. Good value for money. Location - needed to get grabs to and from the town. Arrived late at night and there were no taxis. Had to get a private pick up at a high cost.
• Oceane (7/5): Good -
• Jack (9/5): Superb -
• Katarzyna (9/5): It’s a bit out of town but we liked the privacy! A real value for money too. - The owners were really lovely - helped us book the tour and organized the bus pick up. Nothing, it was great
• Gerry (10/5): Wonderful Experience - The rooms are lovely and very comfortable. Gem is amazing, so efficient, friendly and welcoming. Nothing is too much trouble for this delightful host . The pool is large and lovely for a swim after a hot day . Breakfast is very good and lovely meals can be purchased at night . Gem organised tours and transport. Truly a wonderful experience staying at this home stay . Tuan is also very helpful and friendly. Everything was lovely
• Jessie (10/5): Exceptional - Gem was absolutely amazing, so helpful and accommodating, the pool and dinner was great, we loved our stay here. Highly recommend
• Will (10/5): Lovely hosts and great location just out of town for easy access to all the sites. - Quiet, comfortable and such friendly hosts.
• Kylee (10/5): Beautiful! - Kind staff, beautiful location, 10/10 recommend!
• Romy (10/5): Amazing place! - Amazing place! Sweet staff and they also help to organize tours. Great food and nice place to relax after a long day of exploring the area
• Rowena (10/5): Greeted with the warmest of welcomes - We had the warmest welcome from Gem and her husband . They organised our tours whilst we were there and our transfer from Hue . Gem cooked us lovely evening meals too especially mushroom and tofu cooked in a rich sauce in a clay pot ! The bed was super comfortable and we slept really well every night . A really enjoyable stay .
• Julia (10/5): Exceptional - A lovely hotel, very friendly and sweet staff and owner. The room was very spacious and clean. We had a very nice stay
• Nicole (10/5): Perfect stay with wonderful hosts - Perfect stay with lovely host family. Bungalows were clean and beautiful. Staff run a restaurant in town which your able to order to the home stay if you don’t want to travel into town. Which was very helpful when the both of us were not feeling well. Location was great and our the way with beautiful views all around Unsure what chemicals used in pool but watch out if you have bleach in hair. Ruined parts of my hair
• Janine (8/5): Very good -
• Jillian (9/5): Superb - Very welcoming and helpful host! We stayed here after 2 days of hiking and caving and it was nice to be able to relax with everything we needed at the hotel. We were able to order food to our room which was great. The host also helped us book a bus to our next destination and transfer from the hotel to the bus which was really helpful! Limited hot water for showers.
• Emma (9/5): Superb -
• Arthur (10/5): Exceptional - The kindness and hospitality of the owner. The bed was comfortable, it was quiet and not far from the busy town. Nothing
• David (8/5): Very good -
• Marotta (10/5): Wonderful - Beds were comfy, breakfast was good. Garden was very pretty and relaxing. Gem was amazing! Super good hostess very attentive and welcoming even before we arrive she helped us a lot!! We love you gem ♥️♥️ Maybe the location wasn’t the best but it’s Gem helped us getting to town
• Abbie (6/5): Pleasant - Nice pool area, good choice for breakfast, owners very accommodating. Good value for money. Our room was very damp, the floor in the room was very wet too. We haven’t had this before but it may have just been a one off! Apart from this, everything was fine!
• Jeff (9/5): Best hospitality we had in Vietnam! - The owner of the place is extremely helpful. Probably the most helpful person we met in Vietnam. She booked our bus for the onward travel, even though we couldn’t find anything since all was booked out due to lunar new year. She also cooks and the food was amazing, I’d highly recommend having dinner at the place. After our day trip and after checking out, she gave us fresh towels and let us shower in her personal home before our onward travel. The place is a bit further from the main town.
• Thân (10/5): Exceptional -
• Maria (10/5): Absolutely recommend a stay here - We arrived at 6am and our host was so accommodating, fetching us tea and allowing us to wait in lobby until our room was ready this was around 8:30am and much earlier than our check in. Gem the host truly lives up to her name. She booked our bus tickets from Hanoi to Phong Nha and from Phong Nha to Hoi An. A wonderful home stay and highly recommended. We were looked after very well. Nothing
• Daniel (10/5): Amazing homestay with the best ever hostess! - Fantastic location, the best hostess ever, she helped us with travel to her homestay and also on the next leg of our journey. The food was very good and the room clean and we had everything we needed. I would highly recommend this place and we are hoping to return in the future. Nothing it was all lovely
• Angeliki (8/5): Simple homestay close to Phong Nha, helpful staff - Helpful staff, helped us with early check in at reduced price, getting buses and doing laundry. Dinner was also very good! The homestay is a few minutes drive to Phong Nha town centre, 15 minutes with a bike. Free bikes were available too although they could do with some maintenance. A few more plugs in the room would be great, and wifi wasn't consistently good.
• Jason (10/5): Exceptional -
• Linda (9/5): Superb -
• Siam (10/5): Gem lives up to her name. A real gem. - I don't know where to begin. We had such a rough start to our trip to Phong Nha, when the bus we had originally booked on 12go scammed us and we were stranded in a bus station in Hanoi. To our luck, Gem the homestay host messaged me ahead of time earlier that day asking to message if I needed any help, and I definitely needed her help. She was amazing, she got us bus tickets to Phong nha within 10 mins of messaging and this bus dropped us off right at her doorstep. She didn't even take payment from us until we arrived at her homestay. In the morning, we woke up to a beautiful homestay location, her beautiful family and all the puppies! Gem and Tuan took care of us, taking us to Paradise Cave and even the Duck Stop with their own vehicle, and we had the most delicious food in all of Vietnam at their restaurant during lunch and dinner. When we told them our entire bus experience, they offered us a private car to Hoi An as that was our next destination and Tuan drove us himself the whole 8 hours. To say we are thankful is an understatement. We've met a lot of people during our many adventures, but they are the kind of people that stay close to heart even when the adventure is over. We still think about Gem and Tuan's kindness and hospitality towards us and we hope our paths cross once again some day. It was the shortest leg of our trip in Vietnam but by far the most amazing day we've had. Message to the hosts: thank you for everything. We hope we'll see you and your wonderful family again someday. We are telling stories of you to all of our friends and family and we cherish everything you've done for us. This review is on behalf of our group of 4. Absolutely nothing!
• Isa (10/5): Exceptional -
• Kim (10/5): Vietnam's best kept secret - It was a great place to visit. The caves are amazing. The HIllside is excellent. The Ngoc family are great hosts and looked after us with such friendliness. Very professional with great facilities and food was superb. Best coffee I have had so far. Great options to explore caves. Thank you, Gem and family.
• Andres (10/5): Exceptional -
• Michał (8/5): Very good - English speaking host. Hot shower. Pool next to the room. Doggies :) Small breakfast a'la carte. Rat or squirrel scratching your ceiling and walls throughout the night.
• Jasmin (10/5): We would come back any time, the young owner was super welcoming and made our time there more than comfortable. A big hu - The property had a super nice vibe, it was chill and had a pool. But the moat outstanding part was the owner of the Hotel. She was very kind, caring and overall just amazing. (we’ll miss her)
• Sophie (10/5): Great place to stay if staying in Phong Nha! - This was such a great find for us for our stay in Phong Nha. We had a family room which was really spacious - the owners were so helpful and drove us to town and helped us with getting around to the places we wanted to visit. I’d highly recommend this again Nothing!

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