Tranquil Terrace Cottages Diani

Location: Diani Beach Road, Diani Beach, ke

Star Rating: 7.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 11:00 AM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Private check-in/check-out
• Infinity pool
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• 24-hour security
• Delivered food - securely covered
• Free wired internet
• Access to nearby indoor pool
• Self parking (surcharge)
• Offsite parking discounted rates available
• Private beach nearby
• Internet access
• Housekeeping on request
• Japanese garden
• Secured parking
• Garage
• Swimming nearby
• Beach toys

Rooms Available

• Two-Bedroom Apartment

  This apartment features a pool with a view. The apartment has 2 bedrooms and 1 bathroom with a walk-in shower and free toiletries. A kitchen fitted with a refrigerator, kitchenware and a microwave is available for cooking and storing food. This apartment features a washing machine, soundproof walls, a flat-screen TV with streaming services and a balcony. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Sofa
  • Dining area
  • Private pool
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Plunge pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Hand sanitiser

Guest Reviews

• Mutegi (7/5): -
• Mercy (9/5): -
• KodiBlaine (10/5): - Nice atmosphere you feel like home
• zapla26 (10/5): - Piscina, lloc tranquil i prop del centre (10min)
• JOSEPHINE (7/5): The stay was enjoyable, and with a few improvements, the guest experience could become even better. - The location is decent, though it was a bit challenging to find since many taxi operators were not familiar with it. This may be due to the facility being new or recently renamed. To make arrivals smoother, it could be helpful if the host offered transfer services from the airport, SGR, or bus station at a standard fee, which guests would gladly cover. This would reduce the stress of locating the property. Areas for Improvement 1. Water Quality: The tap water seemed unusually salty, similar to ocean water. If possible, sourcing less salty water would greatly improve comfort. 2. Cooling System: While fans are provided, air conditioning would be a welcome upgrade, especially for guests sensitive to heat. 3. Electricity Tokens: It was unclear who is responsible for purchasing electricity tokens. I had to buy additional tokens during my stay, which felt unexpected. Clear communication on this policy would help guests plan better. 4. Furniture: A reading table and chair, or a four-seater dining table that doubles as a workspace, would be very useful. Using the couch for assignments was challenging. 5. Utensils: Providing standard kitchen utensils would benefit guests who prefer preparing their own meals.
• Momo (6/5): -
• Josey Carol (1/5): -
• Muthoni (7/5): -
• Rossy (1/5): -
• Ying-Shan (7/5): -
• John (6/5): -
• Carolyne (4/5): - Swimming pool war ok Das personal war sehr freundlich und hilfreich War leider nicht sauber und wir hatten unerwünscht "Gäste" (kakerlaken) Lage war schlecht und nicht wie beschrieben im portal.
• Joy (7/5): -
• Kiguru (9/5): -
• Guest (7/5): -
• BRUCE MARTIN (8/5): it was nice - it was perfect water for usage was salty
• kinyua (7/5): -
• Muling'a (9/5): -
• ADAM (1/5): -
• Lauryn (9/5): - Une très bonne acceuil ,le staff très disponible et agréable.
• Stacey (8/5): -
• Nzula (1/5): I would not recommend - Nothing The room was not cleaned the whole stay. There was no water and electricity on the last two days.The facilities are the bare minimum. There was no change of bed sheets and towels the whole stay. The property is not well maintained and is very far from the beach. The access road is not accessible and rough and is full of stagnating water. Book at your own risk.
• Waithaka (8/5): Very good -
• Audrey (5/5): Passable -
• Henry (8/5): Very good. - The kindness of the people, and good security. They could do better with daily change of towels and a water boiling kettle in the kitchen. The road to the apartments, road is bad full of potholes thus too slow to get in and out.
• Njenga (9/5): Superb -
• Michelle (7/5): Good - Proximity to social amenities
• Stevens (10/5): Exceptional - Your facility are good we enjoyed the swimming alot and bedrooms are spacious.And the matron there he his very welcoming and lovely. The heat in diani is too much.
• Desire (8/5): the hosts were very kind and good to us, we enjoyed our entire stay - we had all the requirements to make our own breakfast the salty water
• Joyce (5/5): Fair - The place was easy to locate. The photos on the website don't match the real place.
• Anastacia (8/5): Very good -
• Dennis (10/5): Exceptional -
• Alistar (9/5): Super - Accommodating staffs Cost friendly
• Kirimi (8/5): Very good -
• Bridget (8/5): Very good -
• Waigwa (9/5): Superb - It was very clean.
• Haitravel (5/5): Passable - There is a swimming pool No air-conditioner although it is shown on the description from booking.com
• Winnie (6/5): Pleasant - Great to have good splendid service from Joseph a great welcome. Drinking water was truly appreciated. Utensils are good with good stock. Fridge, cooker etc. Clean. TV options are good. Clean pool - well cared for. The owners and Joseph were accommodating of requests. Pool is a lil tiny. A bit of noise from children in the compound and pool (not property's fault). Only one shared bathroom cum toilet ..not ensuite as advertised which was quite inconvenient for a family. There were fans in bedrooms and sitting room but it was not quite cool especially bedrooms at night - air-conditioning would be better. Due to neighbouring buildings one bedroom and kitchen were dark during day time. It's a bit too basic but we chose to enjoy.
• Roses (9/5): Superb -
• Bett (8/5): Very good - Welcoming From the staff: Josee
• Josh (10/5): Exceptional -
• Sifuna (2/5): Very poor -
• Omolo (10/5): Exceptional - Both the owner and staff were amazing. I loved the pool. The area was safe and the compound gated. Joseph the caretaker is the best. The pictures shared were real, the house looked exactly like the photos. The beach was not visible from the place but it was close. Everything else was perfect considering it is budget friendly.
• Galyns (8/5): Very good -
• Bridget (8/5): Very good -
• Faith (10/5): Exceptional -
• Denis (10/5): Exceptional -
• Wilfred (8/5): Very good -
• Akinyi (6/5): Pleasant - The customer service. Jose was so nice to us I enjoyed the pool soo much The option where I had to buy tokens and drinking water The fun in the sitting room was making a lot of noise
• Wambua (9/5): Cozy getaway - It was clean. Well stocked with utensils. Air-conditioning would have been better but the fans were ok. Jose was fantastic. Very welcoming. Swimming pool closure at 7pm. Even for adults? When temps outside are 37°C? Not cool at all. The water filter in the room wasn't cooling the water at all, even when switched on
• Andrew (6/5): Okay option if you have transport and like heat - Nice little swimming pool, good tv and kitchen and water fountain was great Rooms were too hot with ineffective fan, Booking.com showed location much closer to the beach but back closer to main Rd to Mombasa, also needs a couple of hooks on the bathroom door
• Brian (7/5): Good -
• Gideon (8/5): Very good -
• Joep (2/5): Photos don't match the property. No AC (though advertised). Residential apartment complex. Noisy. -
• Godfrey (7/5): Good - Very friendly and attentive staff. The location was ideal for all our family activities . The rooms were very uncomfortably hot... AC investment would really do the facility a good boost.
• Datvah (8/5): An amazing family holiday - Excellent customer service from staff especially Joseph. He is so good at his job and very welcoming and friendly. The apartments are kept clean and any issues are sorted straight away . Very secure and no worrying about safety and security. Very nice and clean swimming pool. Which was need every day. The location is great within reach of places especially the markets. The kitchen is well equipped with all you need for self catering . On the bonus side they provide water for drinking which I thought was very important. Not many apartments provide this. Excellent communication with the owner, he was very good at responding to our questions and even come to see us at the apartment. The apartments were exactly as prescribed and no issues at all . I would highly recommend this apartment and I will definitely stay here again. Once construction is finished , I hope they can provide sun loungers by the pool or chairs to sit and enjoy the sunshine. Self standing fans in the room might be better than being fixed above the bed so that people can feel cool air more . It can be hot in the rooms at night on some nights.
• Delphine (8/5): Good - The place was easy to find. The apartment is well equipped with fridge, microwave and all utensils. Serene environment. The pool is great, especially at night. The outside infrastructure can be worked on for it to look more presentable.
• John (8/5): I would really recommend for people planning to visit Diani... It will be worth your expenditure - The house was spacious enough for us.. It was clean and was made ready for us in time... The staff went out of their way to see to it that we enjoyed our stay especially the guy called Joseph Biketi ... The pool was being cleaned everday which made it easier and convenient to swim. The pool was a little bit small and they didn't have a back up generator we stayed for 2 hours without lights
• Wanjiku (9/5): Excellent 👍 - Amazing staff,very courteous and helpful. The house is very spacious and very clean. The place is serene for anyone getting away from the noisy Metropolitan. Security is also really good
• Keith (10/5): Exceptional - Great staff. Good swimming pool
• Diana (8/5): Very good - The stuff was awesome, friendly n hospitable
• Gitau (8/5): Very good - I liked how the staff was so helpful
• 00901ke (9/5): Spacious, comfortable and a quite and cool surrounding environment. - The rooms were quite spacious ad comfy. Looking forward to gettinig back there. Prefer an addition of a hot water shower since travelling with a child requires a warm bath despite the weather condition there. Also add a mirror in the rooms. But the place is very comfy.
• Samson (7/5): The place lives up to its name:Tranquil. - Very helpful staff , friendly and courteous. They made the house available at a time when getting accommodation was very difficult. Access to YouTube on the TV was great; the internet connection was constant and never had downtime. The fridge and gas cooker were new and in good condition. No curtain at front door; no mirror, no coat hangers.

Photos