Residential Homes Grand Central

Location: Kaisaniemenkatu 3b 18, Helsinki, fi

Star Rating: 7.4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Family rooms
• Lift / Elevator
• Soundproof rooms
• Non-smoking throughout
• Board games/puzzles
• Grocery deliveries
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Pub crawls
• Stand-up comedy
• Shopping on site
• Free wired internet
• Internet access
• Art gallery on site

Rooms Available

• One-Bedroom Apartment

  This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment is furnished with a desk and a seating area and offers a washing machine, soundproof walls and city views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Board games/puzzles
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm

Guest Reviews

• Smith (10/5): Excellent location - Excellent location right in the centre of helsinki. Host was very responsive. The apartment could do with a good spring clean and general maintenance. Living areas were generally clean and tidy but alot of dust and grime on skirting and doors / tired. Bathroom door handle fell off, shower head leaking, damp smell in bathroom. Kitchen had bits of food in the drawer that had been dropped from the the oven above. Was fine for us as was just a base and were hardly in the apartment but others may expect more for the price.
• Susan (8/5): - Location, secure, convenient
• Annemari (8/5): - Plussat: +Erinomainen sijainti ja kaunis tilava asunto  +Ystävällinen majoittaja, vastasi nopeasti viesteihin, ja saimme pyynnöstämme aikaisen check-inin kun varaustilanne sen mahdollisti +Yleinen siisteystaso oikein hyvä pieniä puutteita lukuunottamatta +Näiden asioiden suhteen hinta-laatusuhde oikein hyvä.  Miinukset: -Vain yksi avain, eikä ovisummeri toimi. Ei siis sovi seurueelle joka ei kulje koko ajan yhdessä -Ei mikroaaltouunia vaikka listauksessa se onkin mainittuna. Kysyin asiaa, sen sijaan on "yhdistelmäuuni jossa mikroaaltouunitoiminto", asunnossa ei ollut käyttöohjeita tms. Emme arkijärjellä löytäneet siitä mitään toimintoa joka korvaisi mikroa. Hidas kuten normaali uuni eli ei käy esim. nopeaan lapsen ruokien lämmittämiseen. -Talvella n.15 asteen pakkasella avaimen hakulaatikon lukko oli jäässä. Saimme sulatettua mutta kävi ilmi että meille annettu koodi oli väärä. Kun vartin yrittämisen jälkeen soitin majoittajalle saimme kyllä heti uuden koodin ja pahoittelut.  Kaiken kaikkiaan voisin hyvin majoittua uudestaan perheen kanssa jos avaimia saisi kaksi ja asunnosta löytyisi mikro. Plussat: +Erinomainen sijainti ja kaunis tilava asunto  +Ystävällinen majoittaja, vastasi nopeasti viesteihin, ja saimme pyynnöstämme aikaisen check-inin kun varaustilanne sen mahdollisti +Yleinen siisteystaso oikein hyvä pieniä puutteita lukuunottamatta +Näiden asioiden suhteen hinta-laatusuhde oikein hyvä.  Miinukset: -Vain yksi avain, eikä ovisummeri toimi. Ei siis sovi seurueelle joka ei kulje koko ajan yhdessä -Ei mikroaaltouunia vaikka listauksessa se onkin mainittuna. Kysyin asiaa, sen sijaan on "yhdistelmäuuni jossa mikroaaltouunitoiminto", asunnossa ei ollut käyttöohjeita tms. Emme arkijärjellä löytäneet siitä mitään toimintoa joka korvaisi mikroa. Hidas kuten normaali uuni eli ei käy esim. nopeaan lapsen ruokien lämmittämiseen. -Talvella n.15 asteen pakkasella avaimen hakulaatikon lukko oli jäässä. Saimme sulatettua mutta kävi ilmi että meille annettu koodi oli väärä. Kun vartin yrittämisen jälkeen soitin majoittajalle saimme kyllä heti uuden koodin ja pahoittelut.  Kaiken kaikkiaan voisin hyvin majoittua uudestaan perheen kanssa jos avaimia saisi kaksi ja asunnosta löytyisi mikro.
• Moosa Ibrahim Al Raisi (10/5): - The location was great, and very safe place. good for family to stay. The apartment need some minor maintenance and repairs, such as doors and windows.
• Argyro (1/5): Be careful!!!!– unsafe, unhygienic, and extortionate - Location This so-called “apartment” is a disgrace and a serious health hazard. The place is infested with mold, damp, and constant humidity. Everything smells rotten, and the environment is clearly dangerous for anyone’s health. A place like this should be immediately inspected by the health authorities, because it is absolutely unfit for hosting people. When I was accidentally locked out, instead of helping as any decent host would, they extorted me: they refused to provide assistance until I handed over 140 euros in cash upfront. No receipt, no proof, no accountability – pure blackmail. They only give you one set of keys, obviously to trap guests and then demand money like racketeers. To make matters worse: no internet, no functioning TV, and the room was freezing cold with no heating option whatsoever. When I complained about the damp and mold, the excuse was: “this is how it is in humid countries.” That is not an explanation – it is a pathetic excuse for neglect and complete disregard of guest safety. This is not hospitality, it is exploitation. Avoid this property at all costs. It is unhealthy, unsafe, and run by people who should not be in the accommodation business at all.
• Peter (8/5): - location property tired, junk in it, flooring dirty, threats of huge fines for lost keys, wearing shoes indoors, asking for help, all disclosed only after paying
• Natalia (7/5): - La ubicación es muy buena Estaba sucio, desordenado y le falta ventilación
• Saba (3/5): Don’t if you want to enjoy your stay. - Unfortunately it was unacceptable! Upon our arrival an hour after the check in time, we found that the key was not in the box. We called the manager Ms M. and informed her. She initially treated us as ignorants who do not know how to get the key. After she was convinced, she asked us to wait for “the key person” to bring a key for us. We ended up waiting for three hours outside in Helsinki weather for the key person to arrive as he had to come on a ferry boat from a certain island. Ms M. said she will compensate us for our trouble and sent us the next day a 25 Euros coupon (we paid a total of around 900 Euros for our stay) to a cafe that we could not use as the coupon was for online purchase only! Upon entering the apartment we found a dirty apartment, dirty floor (the instructions said to take our shoes off), very tiny bathroom with a missing shower door panel, no ventilating at all in the whole apartment, the windows are stuck and would not open to get some ventilation. We spent that first night in this apartment and next day checked in a hotel nearby. We informed Ms M. the moment we completely vacated the apartment that we are moving to a hotel and she did not even bother to ask why we are leaving to stay in a hotel instead. We ended up paying for both accommodations. Do not make that same mistake! In case you are wondering about the 25 euros coupon: we gave it to one of the employees in the hotel we stayed in.
• Liana (9/5): Superb - Great location, very comfortable & well equipped. Contact with owner was easy & prompt. Bathroom was a bit cramped but not a huge issue.
• Sally (8/5): Very good -
• Ilaria (6/5): Pleasant -
• Suzuki (6/5): Pleasant - Good location. The key instruction is so kind and understandable. It was a little noisy in the night because of the trams and buses. It was hard for us to open the lid of wash machine.
• Casper (10/5): Exceptional -
• Kit (7/5): Good - Lock box password change but didn’t inform me
• Por (3/5): Disappointing stay and would not recommend. - Near to central station which is abt 5 to 7 minutes walk from the apartment. I had high hopes for this hotel, but unfortunately, my experience was far from satisfactory. The room was disappointing right from the start and the overall cleanliness was subpar. It felt like the room hadn’t been properly cleaned in a long time. Another issue was the washing machine provided in the room. While it was nice to have one, it didn’t have a dryer function, which was incredibly inconvenient. I had to hang my clothes all over the room, making the space feel even more cluttered and unpleasant. The furniture was another letdown. Everything looked old,worn out and a broken table, like it hadn’t been updated in years. The couch had sagging cushions, and the table had scratches all over it. It gave the entire room a very tired and neglected vibe. Bedroom looks very dark with poor lighting. Check in was totally inconvenient which it could be simplified. For the price I paid, I expected much better. This apartment needs a serious update and attention to basic cleanliness. I wouldn’t stay here again or recommend it to others.
• Ishita (10/5): Exceptional -
• Michael (8/5): Excellent location and good value for money -
• William (8/5): Very good -
• Christine (9/5): Apart from the issues with the key, this was a comfortable and convenient place to stay. - The central location was excellent. It was very comfortable and had everything I wanted/needed. The arrangements to get the key were not straightforward, even though there was a video. Problems- 1: I arrived with an uncharged phone. 2: I had to carry heavy luggage up the stairway to the lockbox and then down again. 3: I couldn’t see easily in the dark and the numbers were difficult to align. 4: what happens when it rains? With respect, I would suggest you make a more welcoming arrangement for your guests.
• Ekrem (9/5): Superb - We really love the place.You can find all the items you need. And the location is in the center
• Yulia (10/5): can recommend - convenient location, clean apartment, 2 separate rooms, comfortable bed, warm floor in the bathroom noise isolation, but not critical, maybe one of the neighbors was listening to music loudly at 8 in the morning.
• Douglas (9/5): We loved it! - Charming, very comfortable, interesting building, well stocked kitchen.

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