Bijou Suites Serenity

Location: 3 9 14 kozu Chuo-ward, Osaka, jp

Star Rating: 8.9 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Air conditioning
• Hot tub/Jacuzzi
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Access to health care professionals
• Security alarm
• Mobile app for room service
• Free wired internet
• Internet access

Rooms Available

• One-Bedroom Apartment

  The air-conditioned apartment features 1 bedroom and 1 bathroom with a bath and a shower. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides a washing machine, tatami, a tea and coffee maker, a wardrobe and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Smoke alarm
  • Fire extinguisher
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Lin (8/5): -
• 홍 (10/5): -
• Wen Chu (10/5): - 1.空間寬敞、適合家庭入住。 2.廚房器具齊全，自己下廚料理也很方便 3.自助入住方式簡易、輸入房間密碼即可。
• Yuichiro (10/5): -
• I Ching (9/5): - 住宿地點很方便,對面就是業務超市,且離黑門市場與難波車站距離不遠
• Khushal (9/5): - Great location and big comfortable room
• estefy.jof (9/5): - Decidimos reservar este departamento porque veníamos de hoteles con habitaciones muy pequeñas! Fue un gran acierto! El departamento tiene todo lo necesario, dos camas enormes, ubicación ideal y una comunicación excelente con los anfitriones. Es súper amplio, algo que se agradece para acomodar las valijas de forma correcta antes de partir. Lo recomiendo!
• catherine (9/5): - Very near places to eat and shop and the room was shockingly large especially for the price and location
• I-IN (9/5): 位置極佳，附近生活機能完美。備品也很好用和充足。（榻榻米上方的燈真的太低了😄） - 位置非常好，空間也非常足夠 浴室沒有暖氣，好像第一次在日本遇到沒有暖氣的浴室
• SHUHUI (10/5): 周邊機能太讚，便利店，心齋橋，黑門市場距離都很近 - 地點讚
• WEIHAO (10/5): - 下次會再住的地方,非常方便,鄰近市場,下樓對面就是業務超市,往前走有藥妝店跟超商
• Ya Linf (10/5): - 環境安靜，地理位置方便
• JinJie (10/5): -
• Yijia (10/5): -
• jessica (10/5): Un super séjour ! - L’emplacement était idéal pour se déplacer dans Osaka, proche du dotombori, et autres quartiers animés mais sans avoir le bruit et l’agitation. Le quartier est très calme et tout autour konbini et restaurants. L’appartement est très bien équipé très propre, et la literie confortable. Juste parfait pour un voyage en famille pour découvrir Osaka. Si un jour nous devions revenir nous saurons où aller!! Et l’hôte est très sympa et répond à vos questions très rapidement. Honnêtement tout était parfait, juste une table plus grande pour manger s’il fallait dire quelques choses.
• jihye (9/5): -
• Courtney (10/5): - Amazing location and short walk to markets and food stalls
• Ching (9/5): 很舒適的和方便的住所 - 很舒適的住宿環境，位置又方便，行路已可到達多個購物景點，房間空間夠大，基本設備齊全及安靜，樓下已是平價超市，購買食品很方便，另外洗完衣服後有露台晾衣服都很方便，很值得推薦的住所。 基本都很好，唯一是廚櫃裡的食油、鹽和調味料已過了食用期，美中不足之處，但感覺都是小問題。
• Tio (8/5): - Location is best The respond from the operator a bit slow
• Victor (10/5): Estancia 10/10 - Si te quedas en Osaka, este es tu sitio.Lo recmiendo al 100%.Todo perfecto, Repetire -
• Anna-Maria (9/5): -
• LI-YUAN (10/5): -
• CHIN HSIU (9/5): -
• NORAINI NINI AZMILA BINTI (8/5): okay - location cleanliness & the room code changed without notice
• Florence Ann (10/5): - Spacious, good location No dryer, but that’s ok as there is a balcony
• Wilfred (10/5): A great apartment with 10 min access to train stations and Kuromon market. - Large apartment with easy 10 min walk to multiple train stations and the markets. Washing machine was helpful and there is a supermarket across the street, and convenience stores down the road. A few blocks away you can explore the outdoor market (Kuromon) and have a wide selection of restaurants, street food and shops. Nothing
• Tamara (10/5): - Keurig netjes en zeer compleet
• Timur (10/5): -
• Uzair (8/5): -
• Jihye (9/5): 추천합니다. - 방이 넓고 깔끔해서 좋았습니다. 위치도 조용한 곳에 있었고, 엘리베이터가 있습니다. 무료와이파이가 있고, 사용하진 않았지만 조리할 수 있어서 가족단위 여행객들에게 좋을 것 같습니다. 3박 4일 동안 작은수건, 큰수건 1장씩 총 2장만 있어서 아쉬웠습니다. 번호 키가 터치로 눌릴 때 반응 속도가 조금 느려서 다소 답답할 수 있습니다.
• WANG (10/5): 適合家庭成員住宿並自行熱食 - 黑門市場就在附近，對面也有超級市場，周圍環境安裝，有冰箱、餐具、微波爐及洗衣機，房間也很大 浴室裡面沒有放置或掛衣物的地方，比較不方便
• Thuy Trinh (10/5): - Next to Kuromon market. Despite the central location and lots of restaurants, the surrounding areas are quite at night. The room was spacious and clean. It was easy to check in. The host was very friendly and answered immediately to our questions. A set of extra towels would have been nice.
• Craig (10/5): A spacious and clean accommodation near many great sites in Osaka - This property is spacious, clean, and centrally located. Great central place to stay in Osaka!
• Brett S (10/5): Comfortable & well equipped - Very comfortable beds (by Japanese standards) well equipped room and very quiet. Lift access was good and the large supermarket right across the road was a bonus. Short walk to Dotonbori and the Kumon food market is only a minute or two away - however the food there was overpriced and we sought out some great restaurants a 10 min walk away. I was very dissappointed that the advertised "hot tub" was nothing more that a 1m x 1m bath with no jets - I envisaged a proper spa bath
• Chan (9/5): - Pretty big space for a family of 5
• 嵐芯 (8/5): -
• Tanguy (10/5): -
• Tzu Chien (10/5): 寬敞的住宿空間與齊全的設備（包含廚房與洗衣機），地點也方便鄰近地鐵站 -
• ฺฺBussarin (8/5): Spacious & comfortable accommodation but not far from railway stations, shopping centers, restaurant - The property is located in a quiet area, but not far from the railway station and shopping placess, as well as restaurants and convenience stores. There is a grocery store opposite the property, which offers a wide variety of products at affordable prices. The fruit shop is next door. The rooms are spacious and comfortable. The kitchen corner is well equipped and the washing machine is easy to use. There is no cleaning service, and there is some dust on the refrigerator and gas stove.
• Dennis (10/5): - Ein sehr schönes großes Zimmer. Gute Lage. Ausreichend ausgestattete Küche um sich Kleinigkeiten zu kochen. Hat alles gepasst.
• Guy (9/5): - The pin input panel was not very responsive and comfortable, had to press very slowly and with a lot of pressure. Should maybe upgrade.
• Mikel (10/5): -
• peijyun (9/5): -
• 承陽 (8/5): -
• McRae (10/5): -
• Aaron (10/5): -
• Kuan Jen (8/5): -
• Bianka (10/5): Mindenkinek bátran ajánljuk! - Nagyon hangulatos szálláshely mindennel, amire szükség lehet. Nagyon közel van mindenhez. Nagyon tiszta, jól felszerelt a szoba. Csendes és sörét a szállás éjjel. -
• Emily (10/5): A perfect stay for a family, and close to all the action and amenities - The location is amazing- opposite a grocer and just a few meters down from a family mart, with great restaurants around. The apartment is well appointed and comfortable, and quiet at night. The air conditioning on arrival was so appreciated after a long day of travel and heat! We really only wish we could have stayed longer, we loved our time here
• Graciana (9/5): Optima localizaçao e espaço amplo - Quarto amplo e limpo. Foi possível lavar roupa. Bem localizado. De não ter estendal para secar a roupa.
• Pei (8/5): -
• jessica (10/5): - Perfect location, very spacious and clean. Didn't need to catch transport within the 5 nights we stayed. So close to everything amd much food and convenience stores around. Our fav place to stay every time we go to osaka :)
• Carmen (7/5): - No hay ningún lugar para colgar las toallas, no si quiera la toalla del lacabo.
• simon (7/5): - Use of kitchen, clean bathroom and comfy big beds, relatively close to station, close to kuromen market Dusty on shelves, floor a bit dusty, hairball near windows, no tv guide in English, not sure about front door of main building if it was going to ge locked, but we got into room ok, area was a bit dark at night
• Ruth (10/5): Fantastisch appartement met een goede prijs/kwaliteit verhouding - Het was makkelijk om de accomodatie in te komen. Alles aanwezig wat je nodig hebt, maar de bedden waren echt fantastisch. Bovendien is er een wasmachine aanwezig Goede/makkelijk bereikbare lokatie met de trein.
• Danlook (9/5): 適合：希望住宿空間大的人、不在意有沒有每天打掃的人、希望住在黑門市場或難波站附近的人 - 1.房間很大，應該有同價位飯店的兩~三倍大 2.地點方便，離難波站大約走路5~10分鐘，離黑門市場走路只要三分鐘 3.週遭安靜，算是在類住宅區中 4.樓下對面就是業務超市，買東西十分方便 5.附近有幾家便宜的拉麵和燒烤店 沒有打掃(但這入住前就知道)，可是建議可以提供多一點毛巾或者每天更換毛巾的服務，要加價的話也可以
• 得偉 (10/5): -
• Ruth (9/5): -
• Altaf (10/5): Exceptional -
• Hutomo (10/5): Awesome - The location is very convenient. Close to kuromon, dotonbori, and stations. The room itself is as spacious as advertised. The amenities and the basic nessecities are there (detergent, dish soap, soap, shampoo, conditioner). It is basically an apartment, so you have to do the cleaning by yourself. I spent 1 week here (me, wife, and two kids). The staffs are also quite responsive (contact them with line). Nothing.
• Hana (10/5): Perfect - The rooms were spacious and very nice It could hold number of guests quite well We were a family of 4 and our niece too Nothing! Maybe wanted clean towels Not that i would gave to wash and air dry them
• Matt (9/5): A great place to stay in Osaka. - A good location within walking distance of train stations and marketplaces, comfortable and spacious enough for two. My fiancee and I spent two weeks in Osaka and this was a great home base. The place had a washer and full kitchen, which was super convenient, and a balcony to dry clothes or see a bit of the urban area. The beds were nice, the tv was cool, and the bathroom/washroom was great. Check-in was simple and the staff were easy to contact, too. I'd recommend this place anytime! If I had to express any negatives, it would be that our wi-fi connection was pretty inconsistent. We would be streaming something on the tv and it would often cut in and out, and it got worse when trying to add any other device. This didn't damper our stay there all that much, though, and you can certainly get by.
• Yijung (8/5): Very good -
• Leah (5/5): Good accomodation and location, horrible, rank stench of old stale cigarettes. - The size of the room and location of the property was good. Upon our arrival, the room stank of cigarettes. It was a non smoking room and I contacted the property via Booking.com chat. I was told that their cleaners would have notified them if there was any cigarette/smoke smell. I was told to find an air freshener which was located in the bathroom. We are non smokers and the smell permeated EVERYTHING. We even tried opening up the balcony door to air out the room but it didn’t change the smell, even the walls stank. It was so awful that when we finally got home to Australia, we had to wash every item that was packed and leave our suitcases and bags outside for several days to remove the stench. There was also a hanging light between the bed and the bathroom that was at head height for both of us. We hit our heads many times on it.
• Codi (9/5): Solid location in Osaka, good value for the money - This room was great for my girlfriend and I to stay at for a few days. Location: It's nestled about a 10 minute walk from the massive Namba station, which besides having excellent connectivity to everywhere else we needed to go while visiting Osaka, also has a TREMENDOUS amount of amenities of its own! Namba City is huge with tons of restaurants and shopping. But even just to get to it from Bijou Suites involves walking straight through several cross-streets with hundreds of small, mostly street food-style shops, along with Family Marts and a tax-free shop again directly en route. If you take a turn just before Namba, you end up directly in Dotonbori just a few minutes away. We were only visiting a few days unfortunately, but we both said time and time again that we could've spent another week just exploring the immediate area, vs mostly transiting through Namba for other activities. Room: The room is a little smaller and older than the pictures let on. The building is older but the units have been refurbished nicely and appear to have been maintained very well. We were very impressed with how clean everything was, and we especially appreciated the "Room Manual". As anyone who has visited foreign countries for the first time can probably attest, figuring out the technology and utilities in the room can be challenging! First thing: make sure to read and follow the check-in instructions! They were very detailed and what I would appreciatively call "idiot-proof". (speaking as the guy who got lost trying to find his hotel prior to this one) One thing to note: there are a few pieces of information (such as the WiFi) which is posted on the inside of the room door. So make sure to turn around when you arrive to get logged in! Most everything was great. If I were to mention anything, it's that the bed(s) and couch are a bit firm. We ended up hijacking some pillows from the bed to make the couch more comfortable for the evening we stayed in while it was raining. Also the unit we had faced the grocery store straight across, so there was some noise from below. Lighter sleepers may find that annoying, but it didn't really bother me personally more than a couple times.
• Ben (10/5): Exceptional -
• Elizaveta (10/5): Exceptional -
• Cuchulainn (10/5): Exceptional - Spacious
• Taylah (10/5): Exceptional -
• Zuzana (8/5): Very good -
• Fariha (6/5): Meets most expectations - There are convenience stores nearby Morning it can be noisy with a local supermarket right in front of the accommodation.
• Jasmine (10/5): Exceptional -
• Sze (5/5): Convenient but not safe enough, may not consider again. - Close to the market and supermarket. Have kitchen and washing machine in the room. Not safe at all, there is no double lock in the door. So noise outside. The air conditioner is not warm enough. The door cannot lock automatically.
• Mildred (9/5): Superb - Location- near namba dotonbori and kurumon market. Lots of restaurant from namba to the accomodation. Responsive host/staff. Just fronting a supermarket. We had a great stay Enough space for the tub and shower area but a bit small toilet area, need some adjustment if you’re a claustrophobic or used to a bigger bathroom in your house
• Kok (8/5): Very good -
• Kampol (8/5): Very good -
• Ka (8/5): Very good -
• Chi (9/5): Great location good stay overall - I received the door access code from email the day before check-in so you need to have access to your email if you are travelling. Be careful that the PIN from Booking.com is not the door access code. Good size apartment and clean. Beds are comfy. Only minor issues. The door lock touch panel is very insensitive and you have to enter the code very slowly. Like 1 press every 2 seconds. If you enter the code too quickly it would not work. And the pendant light is too big and hanging too low right at the middle of the apartment. I think my head hit that light 20 times when I was there.
• Fong (8/5): Did not start off well but all ended well - Great location as this area is walkable to Namba and Dotonburi. Kuromon market is just a stone throw away. Opposite the apartment is a locally managed supermarket that offers many local products. Good stay for those with family with teenagers. Nearest station exit to this apartment is a flight of stairs. The passcode door does not work and host didn’t provide until we arrived at 1541hr and we had to message them via both Line and email then at 1602hr they provided the letterbox passcode to retrieve key in letterbox. It’s a hassle as the weather was cold. So they misled by informing that pin will be provided at 1900hr a day before arrival. Isn’t it better for host to be truthful so we can manage our expectations. Other than these, my teenagers did enjoy the location and apartment layout
• Emily (10/5): Exceptional - Incredibly spacious apartment with great amenities. The apartment is a 2 minute walk to Kuromon market and it's super easy to hop on the train at Nipponbashi to get around. I loved all of it! Best place we stayed out of our whole trip.
• Joshua (9/5): Superb -
• Soroosh (10/5): Felt like the Cyberpunk flat to me - Pretty clean apartment with a cyberpunk vibe and straightforward check-in.
• Simon (10/5): Great value for money. - Ideal location at a competitive price. Nothing.
• Jena (8/5): Very good - Convenient location right next to Nishiki market, and only a short walk to Namba station and Dotonburi. Felt very safe in this location, and it was quiet at night when we needed to sleep. Very spacious room and bathroom. Also very easy with the check in and check out. Lack of natural light. The drop ornament lighting was also a bit too low, and we kept running into it. I think a dryer would have taken the stay from very good to excellent, but there is also a coin laundry close by which costs only 100yen for 10minutes. Also, some of the cutlery had dried food on them, so as a precaution we washed everything we used beforehand.
• Jessica (10/5): Exceptional - Super spacious, really clean and comfy beds
• Emily (9/5): Spacious! - Room is spacious. Bathroom/shower are great. Very close to kuromon markets on the same street and dontonbori. Most stations are about a 10 minute walk. Check in was not organised properly. When we arrived i realized i didn’t have the room number or pin information in booking information. Luckily they responded swiftly and it was okay. TV is too low with lounge in front of it. Bed was on the firmer side.
• -cat_ (9/5): Great stay - Great location, easy communication, comfortable beds, everything was clean, quiet at night, easy check in and check out. The only thing I can think of was that 4pm is a little late for a check-in (most hotels say 2 or 3pm), especially if you arrive jetlagged on a 7am flight. Otherwise all good.
• Alejandro (10/5): Exceptional -
• Kc (9/5): kids said this is "their lovely home in Japan" - good location, which is walkable from Namba and Nihonbashi station. beds and space are comfortable, my family had a good time for our 2 nights stay. bathtub' drain pipe was stuck. When we flushed the water out it flooded. There is no clear room cleaning indication for multiple days' stay—we didn't expect to have to use those towels again.
• Alexandra (10/5): Such a beautiful, spacious apartment. We really enjoyed our stay. -
• Ahmed (10/5): Overall really big and comfortable lovely place to be in. - Really nice and big room to be in. Lovely looking place, i really liked some instructions on the wall how to do it (translated to english) unexpected stuff the gave us (slipper, toothbrush, personal care etc.) Big and nice comfortable bed. nothing negative
• Jimmy (9/5): Lovely appartment in a great location - The room was really nice with all the comfort and the experience of Japanese style household. The size is good for a family. The access ( direction and intrusction) were clear and easy to follow. The beds were so comfy amd big. I would suggest some shelves to unpack our clothes
• Xavier (10/5): Exceptional -
• Thierry (4/5): Two weeks in Japan and this is the worst place I’ve been within the same price range - The only good thing about the property is the location. First off the place smelled bad, heavy fish smell, the staff were trying their best but nothing much they could have done, it smelled the entirety of our stay. This a residential building so their is other people living in the building, the hallway stink, not clean and often time the smell of cigarettes, the kids living upstairs were loud running till 10:30 at night, the room has a poor design layout with lots of clutter, it looked in nice I pictures but not good in reality, there was an unnecessary couch blocking the way and too close to the tv wall, the room im generally could look much bigger if it wasn’t so dark, the entrance has bright exit light that lit up the whole room in the dark, the wifi router is right next the bed, I don’t think it’s a healthy things to do. There’s many things to say about this place.
• Oi (8/5): Very good -
• Aby (7/5): Bijou is a nice transit hostel for a family of 4-5 especially if you are looking to explore Namba. - The location was a little dark at night and a bit daunting to walk at night but in the morning when everyone is busy the place is very lively and just 5 minutes walk from Kuromon Market. It is fronting a Grocery Store and very near convenience stores. You will never get hungry here. I left some items and they were kind enough to send it to me immediately. That I appreciate a lot! The low droplight which I think we hit our head several times in a day. And we were sad that the extra futons were locked and as a family of 5 we were not able to fit in the double beds. It would be nice if we were also able to use the futons so we can sleep well.
• Pardoe (10/5): Wouldn’t consider staying anywhere else in Osaka! - What an amazing find. So spacious and well equipped! Thanks so much.
• Diapiporalf (10/5): It was such a great stay. My family was so impressed. I - It was perfect, the location is very near to the market and train station you can go anywhere by walk. The room itself is very clean and spacious. The accomodation is perfect! I will choose this place again! Highly recommended! -
• James (10/5): Exceptional -
• Bernadette (10/5): Great location and great room! Very clean and comfortable! -

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