Rest&Relax Guesthouse

Location: 43 Saint Andrews Road, Johannesburg, za

Star Rating: 6.6 Stars

Property Type: Bed and breakfasts

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Terrace
• Family rooms
• Luggage storage
• Ironing service
• Sauna
• Packed lunches
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Grocery deliveries
• Baby safety gates
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Broadcast Live sport events
• Cooking class
• Aerobics
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Beach yoga on site
• Internet access
• Games
• Housekeeping on request
• Private picnics
• Art gallery on site
• Reception hall
• Japanese garden
• Covered parking
• Charcoal grill

Rooms Available

• Deluxe King Room

  Guests will have a special experience as this double room offers a pool with a view, a hot tub and a sauna. The double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Fireplace
  • Additional toilet
  • Private entrance
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Pool cover
  • Trash cans
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Mobile hotspot device
  • Hand sanitiser

• Deluxe Queen Room

  This double room's special features are the pool with a view and the fireplace. The double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Fireplace
  • Private entrance
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Pool cover
  • Trash cans
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Mobile hotspot device
  • Hand sanitiser

• Deluxe Double or Twin Room

  This twin/double room features a pool with a view and a fireplace. The twin/double room features air conditioning, a private entrance, a balcony with a quiet street view as well as a private bathroom boasting a bath. The unit has 6 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Fireplace
  • Private entrance
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Pool cover
  • Trash cans
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Mobile hotspot device
  • Hand sanitiser

• Apartment with Balcony

  This apartment's special features are the pool with a view and the fireplace. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The apartment's kitchen, which features kitchenware, is available for cooking and storing food. Boasting a balcony with a quiet street view, this apartment also provides a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Fireplace
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Pool cover
  • Trash cans
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Mobile hotspot device
  • Hand sanitiser

Guest Reviews

• Ntuthuko (1/5): Bad - I didn’t like the fact that I made a booking, paid for it and only to arrive and to be told it’s fully booked. The hose couldn’t find my booking, and doesn’t know how to give me a full refund. I just want a full refund.
• Hlatswayo (9/5): Superb - The Place Looked Like The Pictures On The Website. Cleanliness,The Service Was Amazing
• Segomotso (5/5): It was just okay - Huge comfortable bed and great location, very safe and the staff is friendly 1. The room had no air conditioning and was very cold despite having asked for an extra blanket. 2.The shower would get extremely hot or extremely cold making the showering up uncomfortable. 3. The room was not cleaned after our first night 4. The WIFI was not working in the room
• Deolinda (9/5): Delightful - Really good for value. Comfortable. Safe. Clean. The ad had said room with breakfast included. They do not offer breakfast or any type of meal for that matter.
• Natasha (1/5): Double booking fiasco! - The establishment was pleasant, well located and generally good value for money. The description of the room size was misleading and forced us to request another room resulting in a huge problem with the accommodation. The staff were incompetent. The owner left individuals in charge who made decisions which resulted in us having to leave within hours of arriving. We had to argue for a refund, and the owner took a very long time to take ownership for the poor service we received. There was little accountability for the double booking they made which ended up in us leaving despite being the first group of guests to check in. It was very disappointing to be treated that way.
• Ledimo (1/5): Bad -
• Lebohang (8/5): Very good -
• Byron (8/5): Very good -
• Nompilo (1/5): Nothing!! - Property refunded my money Property cancelled my booking,4 hours before check-in. Had to threaten them to refund me.The audacity was them telling me to call bookings.com to cancel
• Patrica (3/5): Poor - The area. Safe and secure. The shower and basin and mirrors. Comfortable bed. Waited for over 10 minutes outside only because the didn't hear the bell. The worst host. Didn't greet.Honesty worst attitude. Opened the gate and left us outside without telling us to come in. Was not aware of our booking. Only for him to come back again and ask why we are waiting at the gate. Refused to separate the beds for us because he was already sleeping and its night time. Honestly it was unpleasant. Felt like I asked for a favor to sleep over there, whereas I used my money to pay. Not to mention the sheets that was not changed. The white sheet was not changed. It was dirty.
• Manaka (6/5): Pleasant -
• Diverias (5/5): Passable - The facilities were clean. There was no Wi-fi in the room as advertised.
• Reabetsoe-mohapi (1/5): Bad -
• Lulama (10/5): Exceptional -
• Manthatisi (3/5): It felt like we were gate crashing in someone’s house ! The caretaker first gave us a dysfunctional remote for the gate - Location Staff, lack of communication, no answer at the gate
• Erasmus (1/5): We ended up not staying there but the little experience we had was terrible. - We did not get to the breakfast The location was fine. It was a bit of a busy area but manageable. We have booked for 1 night 2 months prior to check in date, a month before check in date we had changed the dates. Upon our arrival, no-one was aware of the change made and they told us we had to book in the previous day. We also specifically requested a room with twin beds, but when we asked for such a room again on the day of check in, we were told they do not have any rooms with twin beds. Their solution was to give us separate bedding. This was unacceptable so we decided to rather not stay.
• Carmen (10/5): Exceptional -
• Charne (7/5): Good value for money, based on location - Clean and comfortable Wi-Fi signal did not reach the room, this is important for work travel as I need to be working in the evenings too
• Alicia (9/5): Superb -
• Kagiso (1/5): Nothing - Nothing Lost in adress No tv Ddnt clean wen I went out Sell water while I want tap water Noisy of water frm bathroom Staff don't understand English Actually didn't like any thing about the place and not going back ther again
• Dineo (6/5): It’s was a great stay - It was clean on arrival No room service like changing of towels and sheets
• Page (10/5): Exceptional -
• Tiisetso (10/5): Exceptional - I loved how flexible their service was,check in was also smooth..the room was lovely and clean.. comfortable of the beds Nothing
• Robert (2/5): I felt misled by false advertising - Location It was not as advertised. There was no internet in the room, no food at all never mind breakfast, no aircons.
• Smith (4/5): Disappointing - Was comfortable enough for the the night The listing stated amenities that the premises did not have! False advertising No aircon No wireless access in room No pool facility (has been empty for months) As a guest I choose my bookings based on various amenities, I was very disappointed, definitely won't be back! False advertising
• Nyiko (9/5): Superb -
• Paballo (6/5): Pleasant - The location was great, safe and the neat. There was no Wi-Fi connection in my room and there's no option for breakfast.
• Qhinga (10/5): Exceptional -
• Nqobile (9/5): Superb -
• Munian (6/5): Pleasant stay , and overall good experience - Neat and clean room with a large bed. Undercover parking There was no remote , to enter and exit the property we had to call the caretaker . He was prompt though. The WiFi didn’t reach our room. We were told we should go to another park of the house , away from our room to use the WiFi
• Ruth (7/5): Good -
• Olempho (10/5): Exceptional -
• Christelle (8/5): Very good -
• Thandeka (4/5): What you see on the photos might not be what to expect. - Quiet place in an access controlled complex. Queen deluxe (with a pool view) is basically a small basic room with no pool view or any view for that matter. Bathroom has no ventilation/window to open at all. Drainage is bad, the shower would hold water for so long. Cupboards were dusty. Pool is not open for usage.
• Cedric (1/5): HORRIBLE - The cleaner did her best. NOTHING WAS WORKING.
• Eugene (6/5): We were impressed the cleanliness of the room taking into consideration that we were not expected... - Room was spacious and spotlessly clean. Caretaker was helpful in staying up late to open gate after we returned from our function. On arrival the staff did not know about the booking. But immediately when provided with the details, assisted us with a room. Coffee/ tea station was not usable, coffee and sugar were old and hard in their respective jars, no milk was available. Soap container in Bathroom, shower was empty, and no hand soap provided.
• Macdonald (9/5): Superb - It was excellent and every thing was perfect The wifi needs an improvement and back up power in case of load shedding
• Phirinyane (5/5): Passable - Safe location The Wi-Fi was bad,couldn’t access it unless I am by the reception. Only had one towel in the bedroom when the booking stated that it will be two adults in the room. To get in the compound we had to call the employee or hoot,we had no control of that. He was a kind man though and the room was clean.
• Detolla (9/5): Superb -
• Fhatuwani (10/5): Excellent - The staff members were friendly. The undercover parking area was great. The lawn, trees and seeming pool add some beauty to the building. The room, bedding and shower were all neat. Finally, the tea cups were of great quality. My son was writing exams at the Rosebank Union Church which is just a walking distance from Rest and Relax. We would walk to the venue. Within 5 minutes we would be at the Church. I liked everything
• Fred (1/5): Bad - Was not there.
• Khanya (8/5): Very good - The friendly staff was wonderful to deal with plus the area is a quiet area. It was an unpleasant experience for wifi to be down on the first day & the fact that the employee who opened for us seemed clueless of our booking
• Pablo (8/5): A night stay - Incredible bathroom. Really good host. Quality-Price The sound proof… I could hear the couple next to my room doing everything. The TV has no channels nor internet.
• Nkazi (8/5): It was a good stay - Staff was no where to be seen when we needed them
• Dube (10/5): Exceptional - Neat and cosy Nothing
• Mookgo (7/5): Can do better - The location was very good, hosts are willing to assist. Bed not comfortable, room was not cleaned on day 1, wifi does not reach the room I was in.
• Anton (6/5): Felt safe, and slept well. Maybe add a loadshedding schedule to the room to assist in time planning? - Venue is in a safe, quiet boom-controlled suburb, close to Sandton Mandela Square, etc. Vehicle is given under-roof parking. We weren't given towels for 2 people, and were not able to get hold of the owner/manager to arrange for one. This was complicated by the unexpected load-shedding, which made cellphone contact impossible. Although offered beforehand, we were not offered local breakfast (only offered to buy out and deliver - not acceptable) Although very friendly, maybe have the person receiving us wear slightly more decent clothing (over-worn, stained T-shirt unbecoming of such an establishment)
• Anelisa (10/5): Exceptional -
• Munzhedzi (10/5): Wonderful - Everything 😊 The place was beautiful and peaceful, the service was amazing.
• Sharon (10/5): Exceptional -
• Majozi (10/5): Sibahle 's review - I liked everything..the location is perfect, high level security. There was hot water and the room was warm, the bed was comfy. The place is very clean!. The free wifi is there as promised.The staff is very kind and welcoming. It is a relaxing place indeed!, the furniture, the swimming pool , art designs at the resting room, classic!.. I wish we could stay longer but we are definitely coming back. Rest and Relax guesthouse is our new home away from home! No comment
• Borja (6/5): Pleasant - Big and clean room. Very confortable bed. New bathroom. Access to a full equiped kitchen. Big and safe parking . Safe and quiet area : Rosebank. The guardian welcomed us but not the owner. Very cold room without heaters or electric blankets.
• Ngcobo (6/5): Pleasant - It was clean. They didn't provide extra blankets, knowing that it's winter. I was charged an extra fee for a heater.
• Simphiwe (9/5): Superb - The staff was very friendly ,assisted with everything that was of need at any given time and the place was very clean and comfortable ✌
• Sam (6/5): It’s a lovely place with some potential… - The location is great, the place is clean and quiet. Got there at 3pm our room was not ready, 30 minutes later we were still waiting in the sitting area for them to finish fixing our room. I asked for a room to just leave our bags because we had somewhere else to be and we came back to this room opened even though we had locked and left with the key. Such and invasion of one’s privacy is not something I welcome especially because after going in there to do “whatever” they didn’t even bother to lock again. The beds are without headboards we had to use pillows as shield from the cold from the walls. There are no aircons’ so the rooms are extremely cold. The DSTV was not working, we couldn’t even watch TV …
• Brecht (6/5): Value for money. - Good Neighborhood, well finished interiors. Good value for money. The place has potential. No wifi provided as promised.
• Junade (10/5): Exceptional -
• Knaang (10/5): Home Away From Home - 1.The communication was incredible and the location of the place is easy to locate. 2. The caretakers are super friendly are always there when in need. 3. The location of the place is awesome close to facilities and have very nice quiet surroundings. 4. The place itself is very beautiful and cozy with modern designs. 5. Once you're there it's painful to leave.😅😅 The fact that we had to leave.😔

Photos