Borgo Signature Rooms

Location: 11 Borgo Santa Croce, Florence, it

Star Rating: 9.6 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 02:00 PM - 07:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Air conditioning
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Soundproof rooms
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Allergy-free room
• Shared kitchen
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Face masks for guests available
• Happy hour
• Cooking class
• Television in common areas
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Covered parking
• Garage
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Guest education on local ecosystems and culture

Rooms Available

• Superior Double or Twin Room

  Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The twin/double room features air conditioning, a wardrobe, a safe deposit box as well as parquet floors.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Additional toilet
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Toilet paper
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Conditioner
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow

• Deluxe Double Room with Balcony

  The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a bidet. The double room offers a safe deposit box, parquet floors, as well as a terrace and a balcony. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Additional toilet
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Toilet paper
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Conditioner
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Concierge services

• Deluxe Room

  The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a bidet. The double room provides a safe deposit box, parquet floors and heating. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Additional toilet
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Toilet paper
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Conditioner
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Concierge services

Guest Reviews

• Nina (8/5): Lovely break and great attention to detail - Lovely rooms, great location and amazing staff Noisy street until early hours for light sleepers
• Zuzanna (10/5): -
• Craig (9/5): Clean, comfortable and convenient stay. - We loved the service provided by Carlotta and her team. Breakfasts were delightful! We felt well cared for and loved our stay.
• anne (10/5): Que du bonheur chez Carlotta… - Tout, absolument tout. A commencer par Carlotta qui veille sur nous, qui veille sur tout avec chaleur et générosité. Les chambres sont somptueuses, très spacieuses et confortables, magnifiquement décorées et les salles de douche sont parfaites. Carlotta veille également à notre santé en nous servant un délicieux petit déjeuner équilibré et copieux. Jusqu’à l’emplacement qui est parfait, central et près de tout. Bref, allez-y les yeux fermés, vous ne le regretterez pas. Encore 1000 mercis Carlotta. Rien.
• Priya (10/5): - Gorgeous rooms and excellent location. Carlotta was the most attentive host who was always there to help with anything you needed.
• Jane (9/5): -
• Joanne (9/5): -
• jose manuel (9/5): Encanto en Florencia - Habitación amplia y muy tranquila. Sin ruidos. La cocina tiene de todo. Poder tomar una copa de vino o tener toda el agua que quieras a tu disposición se agradece. La escalera para acceder, si vas con maletas es complicada .
• Florent (10/5): -
• Paul (10/5): Fantastic accommodation in a fantastic location. - Property is in a fantastic location. Close to everything, yet in a quiet street. The host, Carlotta was super friendly.
• Livio (9/5): Bien localisé et personnel fort sympathique et disponible. - Parfait, à la demande de ce que nous avions envie. Rien.
• Chambers (10/5): Most amazing guesthouse stay - We enjoyed our short stay at Borgo Rooms so so much. The room was beautiful, we stayed in the Ambre room - one of the comfiest beds I have ever stayed in!! The bed linens were superb. Room also smelt amazing, all the reed diffusers and toiletries are from the perfumery opposite the guesthouse. Carlotta was an outstanding host - so friendly and welcoming! Answered any questions we had. The breakfast prepared for you by Carlotta is such a lovely touch and well appreciated. She also brought us an aperitif when we arrived which was well received! There is a communal kitchen which has a fridge with bottled water and wine alongside teas and coffee which you can use as part of your stay. There are only 4 rooms in the guesthouse and as a result was beautifully quiet. Location is superb - just around the corner from the Santa Croce cathedral and square. Good walking distance to many other spots. Quiet enough location to enjoy some peace from the busy streets of Florence. Not a negative to Borgo rooms, but If you stay in the street facing apartments you can hear activity on the street. If you’re a light sleeper like me, nothing that earplugs won’t fix.
• Gregory (7/5): - Bon emplacement Très bon accueil et personnel sympa Chambre joliment décorée Aucune insonorisation: on entend aussi bien les gens du bar d’en bas jusqu’à 2h du matin que la télé du voisin du dessus (tard aussi…). Dommage ça gâche un peu l’expérience.
• Larpent (10/5): -
• Oxana (10/5): -
• Jaime (10/5): Warm, charming, and ideal location - The location is unbeatable. The street it's on is beautiful and quiet, yet you are steps away from everything you want to see. The staff, particularly Carlotta, are so warm and fun. I really felt like a friend! We had the Frescura room and it was so spacious and charming. The bed was a little firm for my personal taste. I slept phenomenally well and awoke without aches or pains, so I am really not complaining; obviously it's what my body needed, even if it wasn't my preference. If you like a firm bed, you will absolutely love this stay. Even if you don't, you will get over it, sleep great, and wake refreshed!
• Lynn (9/5): Amazing - Stunning rooms, lovely staff and great location in a quiet street in the city center. Really clean and it smelled lovely. Comfortable big bed. Would recommend and would book again. T2 from the airport to the city takes around 20-30 minutes, costs €1.70 and you can pay contactless on the tram (don’t queue for a ticket) and from there it‘s a 20 minute walk to the hotel (very crowded). Worth the walk but if you travel with a lot of luggage, best to take a taxi or a bus
• Gordon (9/5): -
• Elizabeth (10/5): Fantastic & Charming Stay - What a beautiful and peaceful place to stay. Breakfast was delicious and Carlotta is so kind! The bed was so comfortable and linens high quality Highly recommend! Nothing! Everything was perfecto!
• Grainne (9/5): Lovely host, beautiful room - Beautiful rooms in a great location, close to Ufizzi. Nice simple breakfast in the morning. Carlotta was very friendly and a great host. She gave us a super recommendation for dinner. Nothing really. There is a bar at the end of the street but it didn't disturb us at all.
• Lori (10/5): Parfait pour visiter Firenze 😉 - L emplacement en plein centre L’acceuil La décoration Les escaliers pour monter au premier étage
• andrew (10/5): Borgo Signature Rooms Recommended - Great location close to the historic centre. Very nice, stylish rooms. Nice bathroom too. Lovely staff. I suppose the entrance stairs were not ideal. But no big deal.
• Stuart (10/5): My wife and I had a fantastic weekend away in Florence. - The breakfast offered was superb and prepared when requested. Our hosts and the accommodation gave a homely feel which was welcoming. On our last night we could hear the residents who lived above our room, but this was mixed in with the street noise. However we were in the centre of town and we feel this was to be expected.
• gerçek (10/5): -
• Luisa (10/5): - Everything. Clean, quiet, well located. Staff were excellent. Will definitely go back.
• Ekaterina (10/5): 100% reccomended - The rooms, the service, the location , everything was spot on Theres no such thing
• Emmeline (9/5): Perfect location to discover the city over a long weekend. Room and staff were great - The room was spacious and tidy, the beddings and towels were super comfortable, the location of the property was perfect
• Federica (8/5): Weekend a Firenza, posizione fantastica - Ringraziamo per l'upgrade gratuito in camera matrimoniale con balcone. Al mattino abbiamo potuto fare colazione all'esterno e siamo stati benissimo, un bel plus. Personale gentilissimo dal check-in anticipato al consigli sui ristoranti, alla possibilità di avere il deposito bagagli. La cucina in uso comune alle stanze è stata molto apprezzata sia per quel caffè o frutto complimentary sia per l'uso del frigo. Abbiamo sfortunatamente trovato il letto molto scomodo. È morbido e non siamo proprio abituati, lo segnalo per chi preferisse materassi rigidi.
• Kirsty (10/5): Excellent stay in Florence - The room was spacious with beautiful decor and an excellent shower. It was perfectly located and Carlotta was extremely welcoming providing a lovely breakfast each morning. I would definitely recommend to anyone travelling to Florence. Nothing
• BEATRICE (10/5): Parfait - Un emplacement ideal nous pouvions tout faire à pieds. L'appartement est hyper propre et confortable. Une cuisine commune avec de l'eau du champagne et de quoi faire son petit-déjeuner. Carlotta est très agréable et très efficace. Le soir il peut y avoir du bruit mais c'est un quartier animé et les italiens vivent le soir souvent tard c'est naturel. Un appartement vraiment ou on peut aller les yeux fermés. Super
• sybille (10/5): Une Pépite - L’emplacement la décoration le raffinement
• sybille (10/5): Une havre de paix - L’emplacement, la décoration le raffinement et carlotta
• Stephanie (10/5): Carlotta was a wonderful host, it felt like a home from home and made our honeymoon incredibly special. - The room was absolutely beautiful and clean, comfiest bed ever, shower was bliss. The attention to detail and little cosy touches really made it special. Loved everything!
• alison (10/5): Perfection! - In a word - perfect. Our host was the best host I've ever had the pleasure of knowing. Travelled with my sister and by the time we left we felt like we were visiting our Italian sister. The neighbourhood was central (short stroll to all of Florence's must-sees) but incredibly quiet. The decor was inviting and the beds were very comfortable. Can't wait to return! Not a thing!
• Milton (10/5): At home in Florence - This was one of the most exceptional stays anywhere, and it felt like being at home! Carlotta gave a personal welcome tour and introduction, was happy to prepare a small snack or drink, and give local advice. She comes reach day to prepare a fresh breakfast with fruit salad and a filled croissant, but with advance notice can prepare a toastie for early starts. You can help yourself to tea, coffee, and wine. The apartment has 4 private rooms, is very quiet, beautifully decorated, spacious, cosy, and has a super comfortable bed with crisp linen. There are scents and toiletries from the affiliated home fragrance shop nearby. I wouldn't consider staying anywhere else when I return to Florence! I loved everything. It may not be suitable for those with reduced mobility as there is a very large step up into the bathroom. (Though there is a stair-chair from the street entrance for infirm people.)
• William (10/5): Hidden gem! - A hidden gem in the heart of Florence. So easy to get there and park nearby - lovely welcome by the staff too. Highly recommend, the rooms are all extremely well done!
• Marília (10/5): Um lugar incrível e especial - Foi o melhor lugar que eu fiquei na Itália. Localização incrível, apartamento impecável, extremamente limpo, cheiroso e confortável. Tudo muito organizado e sem nenhum defeito. A Carlota é maravilhosa, muito atenciosa e gentil. A experiência nessa estadia me fez amar ainda mais cidade.
• Keiko (10/5): -
• Martina (10/5): Da ritornare - Tutto curato nei minimi dettagli, ospitalità eccellente, tutto perfetto l'unica pecca se proprio dobbiamo trovarla è il pub sotto la struttura, per il resto tutto davvero estremamente perfetto
• mikhail (10/5): -
• TIZIANO (10/5): - Tutto
• Godefridus (10/5): -
• Chiara (10/5): -
• Noel (10/5): Wonderful. I'd recommend them. - Great location, close to Uffizi & lots of restaurants. Very comfortable bed in a nice room. Staff was excellent. Nothing to complain about.
• Rich (10/5): -
• Nouran (10/5): A truly memorable stay. - My stay in the Borgia Signature Room was one of the loveliest experiences of my entire trip. The room was cozy and warm, clean with a beautiful scent coming from a nearby local perfume shop. I even went there and bought the perfume because I loved the fragrance so much-although guests with allergies or asthma should be aware that the scent might be a bit strong for them, you can ask the host ( Charlotte) to remove it from the room- Other than that the smell is unforgettable. Having breakfast on the balcony served by Charlotte was absolutely delightful. It felt just like being at home. Beside, anything you need she is available on what’s up. Nothing
• Stefania De Pascale (10/5): Soggiorno davvero splendido: cosa volere di più, nella meravigliosa cornice di Firenze? - Il soggiorno è stato davvero piacevole. Carlotta è una host gentile, affabile e sempre disponibile. La colazione, preparata direttamente da lei, è varia e ottima, con grande attenzione ai dettagli. La posizione è fantastica, comodissima per muoversi e godersi la zona. Consigliatissimo! L’unica piccola cosa che manca è uno specchio grande, che renderebbe l’esperienza ancora più completa!
• Andrea (7/5): La struttura in effetti è centrale, ma manca l’insonorizzazione! Quindi o avete un buon sonno del vostro oppure rischiat - La posizione Il rumore
• Erica (10/5): - את השירות והיחס של בעלת המלון
• PAOLA (7/5): - Pulizia e posizione Non c’era il televisore e un tavolino dove appoggiare il vassoio della colazione servita in stanza
• giovanni battista (9/5): -
• Darden (10/5): -
• Luka (8/5): - Host was wonderful, employees also. Only bad part is the host recommends a garage service that are horrible, but she isnt aware of that atleast from her reaction, so cant knock off points from her only the garage
• Kim (9/5): Wonderful stay and location - Host was exceptional helpful, kind, gave great suggestions. Accommodated our arrival time, packed us a breakfast to go since we had to leave before breakfast was served. Room was clean comfortable and had everything we needed. Maybe add some fans in the room. Everything was comfy clean and great host and location. Thanks for a wonderful stay.
• Sarah (10/5): This was the perfect hotel to refresh midway through a busy trip. It felt like we were staying at family’s house. - This hotel was extremely clean, comfortable, and refreshing with incredible hospitality and an open kitchen for anything you need.
• Deanna (10/5): -
• Widmann (10/5): -
• Lorella (9/5): - La gentilezza della Signora Carlotta, persona squisita. Ambiente molto accogliente e posizione centrale.
• Wei (10/5): -
• Christopher (9/5): This is a perfect set up, can’t recommend it enough. Everything is presented in a high standard, bedding, toiletries et - Clean comfortable tasteful It was perfect
• Adrian (10/5): -
• Nikola_A (9/5): Pleasant and comfortable place in beautiful Firenze - Excellent location. Convenient space, coffee machine, wine, cups, utensils. Everything is complemented by Carlota's smile and responsiveness. Thank you C for the gift from AquaFlor
• Luca (10/5): -
• Theodosios (10/5): -
• KMoran (10/5): A lovely stay! - A gorgeous room, very cosy. An unusual concept of accomodation with the small kitchen with drinks and snacks whenever you wanted them (even prosecco) which was a lovely touch. The staff were lovely. There was nothing to dislike, it was great.
• Letizia (10/5): - tutto, a sorpresa pure la colazione abbiamo avuto in camera e le valigie le abbiamo lasciate senza problemi, top!
• Antonio (10/5): Perfect location for a short trip to Florence - Perfect location. The room and bathroom had plenty of space and very comfortable. The owner was super nice and always attentive. Great fresh breakfast. All great Nothing that I can think of
• Kaho (10/5): -
• Stephen (10/5): - Comfortable, welcoming, great location
• Didier (8/5): Séjour agréable dans un cadre typiquement florentin - Chambres charmantes, situées au premier étage d’un immeuble florentin authentique. Les photos reflètent parfaitement la réalité. L’escalier est assez raide, mais l’hôtesse, très accueillante, se propose spontanément pour aider avec les valises, ce qui est vraiment appréciable. Pour les personnes sensibles aux bruits extérieurs, il peut être préférable d’opter pour l’une des deux chambres à l’arrière. De même, si la présence d’une douche directement dans la chambre peut gêner (bruit et légère odeur d’humidité), mieux vaut éviter la chambre « Ambra » (« Chambre Double Supérieure » sur ce site). Le petit déjeuner, préparé à la minute, est très bon : toasts, croissants, banana bread, salade de fruits, jus d’orange frais, café ou thé. L’espace étant réduit, il n’y a pas vraiment de salle dédiée ; ceux qui apprécient de prendre leur petit déjeuner au lit seront ravis, les autres un peu moins. Au tarif normal (hors promotion), le prix peut sembler un peu élevé au regard de l’ensemble des prestations, même si l’emplacement et l’accueil chaleureux contribuent à un séjour globalement agréable.
• Aguilar Alarcon (10/5): - Muy bien decorado y cuidado al detalle
• Marta (10/5): - Excellent decor and location
• Kyo (9/5): -
• tommaso (10/5): -
• abdulrahman (10/5): Fabulous time - Great location, very friendly staff Carlotta and the young lady at the night shift, cozy room with an amazing bed. Fabulous
• Nerina (10/5): - Stunning rooms, excellent location, lovely staff
• Rebecca (10/5): -
• Julieta (6/5): - A lot of noise.
• Juha (9/5): Lovely stay in good location to get to know Florence. - Nice atmosphere and extremely friendly and helpful reception.
• Caroline (10/5): Perfeito - Tudo de muito bom gosto e qualidade. Bela decoração. Ambiente cheiroso. Dá a impressão que tudo foi escolhido a dedo - roupa de cama, amenities (de uma marca local) e até o secador de cabelo (que não é pequeninho como na maioria dos hoteis). A localização é excelente. Fizemos tudo andando, sem problemas. Por fim, Carlota é de uma simpatia excepcional e tudo isso que você pode ler no comentários anteriores. Amamos nossa estadia e esperamos voltar.
• Wilkie (10/5): Great hospitality in a lovely property and great location - Carlotta and Allegra looked after us really well. The Signature Rooms are beautiful, very atmospheric in an old style, but with a very modern bathroom. The location is excellent. In a relatively quiet part of the city, and central enough to be walking distance from the major sights. Very nice breakfast too. There was nothing we didn't like. It was all excellent.
• Marcela (1/5): Dezamagita! Teapa - I had the most horrible experience at this location in Florence! I made the reservation an hour before arriving at their place! When I entered and saw the conditions and the smell of the rooms because I had booked two, I changed my mind and did not want to sleep at their place! Obviously it is my right to ask for my money back because the accommodation is not what it looks like in the pictures and is not worth that much money! Every person has the right to decide where they want to sleep with their own money! The lady at the hotel was very agitated and unhappy that we did not want the accommodation! Desperate for money, she did not return a single penny (420€)! I recommend that you be careful where you book and how much money you pay! they are just waiting for some tired tourists to take their money for nothing. Booking should not promote anyone who rents their house without analyzing the conditions and price. I thought that booking means quality not quantity
• Lindsey (10/5): Amazing bed - The linens were soooo soft. The rooms were spacious and I also loved the breakfast in the morning. The location had a little bar down the street that served amazing bloody Mary’s. Thank you to Carlotta who helped arrange my taxis! Nothing to say
• Vrudhula (10/5): Great facility close to everything. - The location was fantastic. We were close to all of the great places to eat in the city. The staff were really nice too. Very comfortable. The stairs. But I brought too large of a suitcase so that’s on me.
• Bi (10/5): The owner Carlotta is the best host ever on my Europe trip. She’s passionate, loving and kind, makes you feel like you’r - The property is very Florence. As soon as you see the, you just fallen love with it. Super clean and comfy. Location is convenient to get everywhere, Florence is not a big city, walking distance get get around from the property. N/A
• Melissa (10/5): She is an excellent host and I’m glad I did not go back to the five star hotel we paid so much more for at the start of - The apartment was spacious with charming decor, snacks, and drinks available at no cost to us. Carlotta provided an excellent breakfast. The apartment felt better than a hotel because we had a kitchen and sitting room as well as our private bedroom and bathroom. The location was very good and bordered non-tourist areas.
• Geoffrey (10/5): Perfect location in a wonderful city and extremely comfortable accommodation - Carlotta was the most helpful host we have ever encountered. The room was stylish and comfortable and all the facilities were well maintained and efficient. The breakfast each day was exceptional. Absolutely nothing
• Katja (10/5): -
• Andrea (10/5): -
• Kent (9/5): - Location
• Pamela (10/5): -
• RUDY (9/5): Echte B & B met charmante en hulpvaardige gastvrouw - Prima ontbijt gemaakt door de host Stille straat
• James (9/5): - Location and nice staff. There was nothing I didn’t like.
• Zurcher (10/5): Would absolutely stay again! - Very friendly staff, clean rooms and great amenities in the shared kitchen!
• Amedeo (10/5): - Posto incantevole, titolare gentilissima e super disponibile
• Sally (10/5): Perfect!! - I loved the location. The room was large and had excellent aircon. Loved the kitchen and snacks and drinks and they were really lovely and helpful.. will def try and stay there next time, was perfect.
• Rohan (10/5): Excellent cosy stay with great service in a classy rustic style room in a great location - Very friendly staff, great service, breakfast served to the room, classic rusty old-fashioned look and style of the room, comfortable bed, great location near major sights in Florence but quiet enough being on an inner small street away from tourists and noise Bathroom is at an elevated level requiring climbing over a step
• Laura (10/5): Un alojamiento con mucho encanto para parejas. - Carlota, su anfitriona, un encanto de mujer, muy amable y cercana. La decoración del hotel es preciosa, la cama súper cómoda, y la ubicación muy buena, ideal para parejas. El desayuno muy bueno.
• Meera (10/5): This accommodation was perfect in every way. - A big thank you to Carlotta our lovely, warm and friendly host. She made us feel so comfortable and was available at the snap of a finger whenever we needed help or advice. Breakfast was simple but lovely and filling. Being vegetarians, we were looked after really well. The room was lovely and spacious with enough space to keep our huge suitcases. The location is just a short walk away from the attractions, restaurants and Arno River. We had to climb up a steep staircase which was a bit of a problem for me as I had sore knees when I visited. There is however a stair lift available for those with mobility issues. Carlotta was also so kind to carry my suitcase up and down the entire flight of stairs upon check in and check out.
• Sharon (1/5): Wonderful breakfast, hospitality and facilities. Front room isn’t recommended to stay in even though it’s beautiful - The architect is beautiful. The way this was remodeled is just gorgeous keeping with a medieval aesthetic. I am writing all this for my sister who stayed in this room. She said she didn’t sleep at all as this room faces the street. Below a few doors down is a bar that stays open til 2AM. They have their doors open and loud music pours out all night. People also pour into the street loudly talking all night. Request a back room. There is a long flight of steps up to the rooms also. If you have a heavy suitcase you will need help carrying it up.

Photos