Frazel Heritage Hotel

Name: Frazel Heritage Hotel
Address: Jalan Kanchut, Lebuhraya Darul Aman, 429, Alor Setar, Kedah, 05100, Alor Setar, MY

Location: Jalan Kanchut, Lebuhraya Darul Aman, 429, Alor Setar, Kedah, 05100, Alor Setar, MY

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Convenient Amenities:
Enjoy complimentary wireless internet, concierge services, and a banquet hall at your disposal.

On-the-Go Breakfast:
Start your day right with a complimentary breakfast served daily.

Featured Amenities:
Benefit from a 24-hour front desk, multilingual staff, and laundry facilities during your stay.

Indulge in comfort at Frazel Heritage Hotel with air-conditioned rooms, down comforters, and Smart televisions. Stay connected with free Wi-Fi and unwind with cable programming.
Book your stay at Alor Setar's Frazel Heritage Hotel for a convenient and comfortable experience!

Important Information

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

Free breakfast
Meeting rooms
Proposal/romance packages available
Free WiFi
24-hour front desk
Designated smoking area
Street parking
Concierge service
Wheelchair accessible
Conference space
Free breakfast
Multilingual staff
Meeting rooms
Parking (limited spaces)
Free self parking
Free breakfast to go
Shared microwave
Water dispenser
Housekeeping on request
Proposal/romance packages available
Banquet hall
Secured parking
Accessible shuttle
No accessible shuttle

Rooms Available

Deluxe Double or Twin Room

1 Large Twin Bed
Soundproofed room

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 53-inch Smart TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and window screens
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Height-adjustable showerhead
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Smart TV
- Soap
- Window screens
- Hand-held showerhead
- Height-adjustable showerhead
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Basic Twin Room

2 Twin Beds
Soundproofed room

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 53-inch Smart TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and window screens
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Height-adjustable showerhead
Need to Know - Housekeeping on request, no windows, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- No windows
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Smart TV
- Soap
- Window screens
- Hand-held showerhead
- Height-adjustable showerhead
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Family Triple Room, City View

1 Queen Bed and 1 Twin Bed
Overlooking the city

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 53-inch Smart TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and window screens
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Height-adjustable showerhead
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Smart TV
- Soap
- Window screens
- Hand-held showerhead
- Height-adjustable showerhead
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Executive Suite, City View

1 King Bed
Soundproofed room

Layout - Bedroom and living room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 53-inch Smart TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and window screens
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Height-adjustable showerhead
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Smart TV
- Soap
- Window screens
- Hand-held showerhead
- Height-adjustable showerhead
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Deluxe Single Room

1 Twin Bed
Soundproofed room

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 53-inch Smart TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and window screens
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Height-adjustable showerhead
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Smart TV
- Soap
- Window screens
- Hand-held showerhead
- Height-adjustable showerhead
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Basic Double Room

1 Queen Bed
Soundproofed room

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 53-inch Smart TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and window screens
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Height-adjustable showerhead
Need to Know - Housekeeping on request, no windows, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- No windows
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Smart TV
- Soap
- Window screens
- Hand-held showerhead
- Height-adjustable showerhead
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Elite Single Room, 1 Bedroom, Non Smoking

1 Twin Bed
Soundproofed room

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 53-inch Smart TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and window screens
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Height-adjustable showerhead
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Smart TV
- Soap
- Window screens
- Hand-held showerhead
- Height-adjustable showerhead
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Deluxe Double Room, City View

1 King Bed
Overlooking the city

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 53-inch Smart TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and window screens
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Height-adjustable showerhead
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Smart TV
- Soap
- Window screens
- Hand-held showerhead
- Height-adjustable showerhead
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available

Guest Reviews

Stephanie (2/5): Terrible management attitude - Not friendly environment
Stephanie (2/5): Terrible customer service provided - No flexibility on check in time , must be at 3pm even though we are so tired for the long journey
Stephanie (2/5): - Terrible service, must check in at 3pm , no allowance even though a different by 40minutes Breakfast only provide Nasik Lemak and two types local kuih
Kian Siong (10/5): - Clean and comfortable. Good for business trip.
Jacob (6/5): - I am writing to express my disappointment with my recent stay at your hotel , which I had booked and fully paid for through Expedia. Unfortunately, the experience did not meet my expectations, and I encountered multiple issues during my stay that I believe require your attention. 1. Repeated Tax Payment Request Upon my arrival after a long 10-hour drive from Phuket, the front desk employee insisted that I pay taxes again, despite my showing clear proof of confirmation and full payment, including all fees and taxes, made through Expedia. This unnecessary insistence was highly inconvenient and frustrating. Even during checkout, a different employee again asked for proof of tax payment. This lack of coordination and communication among staff is unacceptable. 2. Poor Breakfast Quality The breakfast provided was extremely disappointing, with very few options available. This fell far short of the standard I expected from your establishment and did not justify the price of the stay. These issues significantly marred my experience, and I would not recommend your hotel based on this visit. I urge you to address these concerns to ensure other guests do not face the same challenges.
Ivor (10/5): - Comfy although my room was kinda small but sufficient.
MOHD FAHAMI (8/5): - Nice place