Hostal INTIS UTAWA Inn

Location: Jr. Cajamarca 715 , Puno, pe

Star Rating: 2 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 11:00 AM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Room service
• Terrace
• Family rooms
• Luggage storage
• Tour desk
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Security alarm
• Mobile app for room service
• Television in common areas
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Wine release events
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

• Family Room with Private Bathroom

  Featuring free toiletries and bathrobes, this family room includes a private bathroom with a shower. This family room features an electric kettle and a flat-screen TV with cable channels. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Bathrobe
  • Toilet
  • Private bathroom
  • Additional toilet
  • Electric kettle
  • Dining table
  • Toilet paper
  • Socket near the bed

• 4-Bed Mixed Dormitory Room

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

• Twin Room

  The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

• Double Room with Private Bathroom

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower. This double room provides a wardrobe, a flat-screen TV with cable channels and lake views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Bathrobe
  • Toilet
  • Private bathroom
  • Additional toilet
  • Wardrobe or closet
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Socket near the bed

• Twin Room with Private Bathroom

  Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower. This twin room provides a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Bathrobe
  • Toilet
  • Private bathroom
  • Additional toilet
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Socket near the bed

• Triple Room with Private Bathroom

  Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a shower. This triple room has a wardrobe, parquet floors and a flat-screen TV with cable channels. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Bathrobe
  • Toilet
  • Private bathroom
  • Additional toilet
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Socket near the bed

• Suite

  The suite has 2 bedrooms and 1 bathroom with a shower and free toiletries. The suite's kitchen, which features an electric kettle, is available for cooking and storing food. Boasting a balcony with lake views, this suite also offers a wardrobe and a flat-screen TV with cable channels. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Bathrobe
  • Toilet
  • Private bathroom
  • Kitchen
  • Additional toilet
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Socket near the bed
  • Smoke alarm

Guest Reviews

• Michenapo (7/5): -
• Cédric (9/5): Très bon séjour ! Seul bémol sur la quantité d’eau chaude - Très bonne chambre, très bon accueil et belle vue ! Il n’y a plus d’eau chaude à partir d’environ 20h
• Viktor (7/5): -
• Maria Alejandra (10/5): - Toda la estancia fue muy buena. El desayuno sencillo pero muy rico. Todo era muy cómodo, habitación cálida, con agua caliente.
• Estelle (8/5): - Bien situe, le petit dej était très bon !
• Katyrev (5/5): - Bon emplacement Communication difficile, pas de personnel
• Michenapo (8/5): -
• marlon (1/5): Pésima experiencia. - Nada Nunca nos atendieron estuvimos como 1 hora esperando a que nos abrieran la puerta .
• Suarez (10/5): - Todo
• Petra (9/5): Top Lage - Top Preis - Absolut zentrale Lage mit vielen Geschäften, Cafés und dennoch sehr ruhig. Sehr gute Betten, warme Decken, blitzblank sauber. Rooftop für das Frühstück mit Blick auf die Stadt und ein bisschen auf den See. Gutes, einfaches Frühstück mit leckeren Früchten. Vom Bus aus konnten wir zu Fuß zur Unterkunft gehen. Also wirklich Bestlage. Ausstattung einfach, aber völlig ausreichend. Heißes Wasser fiel einmal aus, wurde aber rasch wieder gerichtet. Etwas irritierend war, das der Name sich geändert hatte und wir zwar die korrekte Adresse hatten, aber der Name nicht passte. Hat sich aber auch schnell geklärt. Rene war vor Ort und bemerkte unsere Suche, kam auf die Straße und nahm uns mit.
• Dario Hermes (9/5): -
• Vergaray Mendoza (7/5): -
• MARIA LUISA (5/5): - A localização é próxima ao centro, apesar de não ficar do lado mais turístico do centro. A limpeza precisa ser melhorada, e o café da manhã um pouco decepcionante, já que não possui proteínas ou mesmo leite. O principal ponto na verdade é a falta de água quente.
• Agathe (7/5): -
• Amélie (8/5): Séjour correct - Hôtel bien placé, personnel agréable. Chambres correctes, en revanche il n’y avait pas d’eau chaude (l’eau était tiède voir parfois fraîche). Le petit déjeuner est correct et servi dans les étages supérieurs avec une vue sur le lac.
• Edoardo (6/5): - Posizione ottima, perfetto per passarci una notte non di più. La colazione non è male. Wifi non funziona bene, l’acqua calda non c’è
• Lorianne (7/5): Pour une nuit en transit à puno ça passe! - Le rapport qualité prix est bien! C’est propre et il y a de l eau chaude C’est bruyant et les lits sont peu confortable
• Katarina (9/5): -
• Daniel (9/5): - Sol, the receptionist was very sweet ans helpful..
• Julian (5/5): Not terrible, but cannot really recommend - The cat is very nice, staff is also very friendly, room is comfortable and breakfast is good! No properly hot water, I was slightly overcharged, cleaning staff was very noisy in the morning and entered my room at 7 in the morning, waking me up. The room is pretty cold as well.
• David (9/5): Good location and good showers! - Lovely and clean. Nice hot showers and friendly host. Secure, too. Nice rooftop breakfast place. I would go again.... Not much.
• Karen (10/5): - La amabilidad del Sr René y su esposa Que el agua caliente se acaba rápido
• Kristian (3/5): If you like to enter your room via the window book this hotel! - Good breakfast and location. The fact that some of the keys didnt work and that we had to climb through a window to get back into the room made our stay slightly inconvienent. Also card payment was not possible because his terminal didnt have battery.. Our guide then paid him in soles but the hotel manager charged more than it should be. Moreover to check-in you have to call two whatsapp numbers.
• Andy (5/5): -
• Jade (7/5): -
• Louis (7/5): - Bon séjour dans l’ensemble, chambre confortable et propre. Attention cependant, le petit déjeuner est quelconque et n’a rien à voir avec les photos affichées.
• Claudia (7/5): - El desayuno! La cisterna no funcionaba y había manchas por las paredes y en los edredones.
• Delphine (8/5): - Logement très grand, bien situé Petit déjeuner plutôt bien Pommeau mal réglé, l'eau tombe sur le mur Accès à la cuisine mais très peu équipé et présence de vaiselle sale dans l'évier
• Angybtt (9/5): - La posizione è ottima, vicinissimo alla piazza. La nostra stanza era spaziosissima, pulita e la doccia con acqua bollente. Abbiamo dormito molto bene. La colazione abbondante e con vista stupenda sulla città e il lago. Non capisco i commenti negativi a questa struttura perché è un posto perfetto per chi cerca una sistemazione semplice ed economica a Puno.
• AMT (7/5): -
• Mariela (8/5): -
• Yamilet (10/5): - Personal muy atento y amable
• Olortegui (10/5): -
• Alfredo Fernando Coelho (9/5): -
• irene (10/5): -
• Valeria Laura (10/5): -
• Alice (5/5): If booking for one night just to rest it’s fine, but I wouldn’t advise staying longer. - The bed was comfortable and the shower was mostly warm. Good location. It was a bit strange, completely empty, needs a big renovation lots of wires hanging out of the building, and generally needs money putting into it.
• Delph. (8/5): Très bien - Chambre très spacieuse et propre Bon emplacement
• Vanessa (6/5): Bien - Chambre propre et confortable Le personnel répond 1 fois sur deux quand on a besoin. Mon compagnon n’a pas pu prendre de douche car plus d’eau du tout en fin de journée.. j’ai envoyé un message à la fille de l’accueil mais pas de réponse.. pas très sérieux !
• Hoyos Restrepo (8/5): -
• Guzmánc (10/5): - La ubicación, el personal muy amables y atentos, la habitación a cama muy comoda. El desayuno básico pero completo. El comedor está en el 6to piso y tiene una vista del lago, hermoso!. Lo recomiendo.
• Etienne (1/5): - Aboslument rien, une de mes plus mauvaises expériences d'hôtelerie en 7 mois de tour du monde L'hôtel était fermé à notre arrivée à 17h00 et le contact what's app ne nous a pas répondu pendant plus d'1h30 nous laissant dehors dans la nuit et le froid. La personne s'est permise de refaire surface et d'indiquer que nous n'avons pas honoré la réservation. Lamentable, à fuir autant que possible.
• Marialuisa (8/5): - Posizione centrale della struttura. L' host gentile e disponibile, ci ha dato la possibilità di lasciare gli zaini fino alla sera. Colazione ottima, frutta fresca e prodotti buoni. La vista sulla città dalla terrazza è suggestiva e impagabile L' assenza dell' acqua calda e di asciugamani
• Marina (9/5): -
• Christian (6/5): - Gut gelegen. Freundliches Personal Kein heißes Wasser
• Aurelie (8/5): Très sympa, je recommande ! - Disponibilité de notre hôte, très bon accueil, bon emplacement, eau chaude! Chambre sympa Wifi pas toujours au top
• Ilboga (6/5): - Comodo al centro, acqua doccia tiepida
• Marco (7/5): -
• Beatrice (10/5): -
• renzo mendoza gomez (8/5): Cerca de la plaza - Está a unas cuadras de la plaza, el lugar es tranquilo y los anfitriones son amables. Incluído guardaron mi equipaje. El desayuno estaba bien de acorde a la oferta Volvería a hospedarme en mi próxima visita. Todo bien
• Andrea (10/5): -
• julie (9/5): - Très bon débit, eau très chaude. Très bon petit déjeuner et très bon emplacement.
• Ren Theflyingman (10/5): -
• Anne Sophie (9/5): - Très bien. Personnels très sympathique et arrangeant nous avons pu laisser nos bagages en garde le dernier jour. Ambiance auberge avec l'accès à la cuisine. Merci pour l'accueil Rien
• Francesca (8/5): - L'ostello è vicinissimo alla piazza centrale, quindi comodo per ogni spostamento. La camera è molto essenziale, il bagno un po' piccolo ma funzionante. Buona la colazione in terrazza. Il proprietario ci ha proposto i tour alle isole, ma è un po' più conveniente organizzarsi in autonomia.
• Guest (8/5): -
• Annamária (5/5): Simple room at a good location, close to the city center. - We arrived very early in the morning after taking a night bus from Cusco. The great thing is that we could check-in right away, they didn’t make us waiting. We paid for the room in cash to the lady who checked us in. The next day another person came to tell us that the bill we gave was an old bill and they want us to change it. This was so weird as all the money we had was from the exchange offices, and we thought that in case we handed over the old bill, the lady would have seen it right away. Anyway, we tried to change it but the central bank in Puno had opening hours not corresponding to our freetime (as we were on tours during the day) so at the end we had to give the money back to the man - which he was not happy about. This whole old bill issue was so weird. I wish they didn’t try to solve this problem with us.
• Anonymous (8/5): close to the mainsquare, quit, and clean - felt very welcome
• Miroslav (10/5): Exceptional - The host was really nice. The room itself was also quite
• Damián (7/5): Just an average accommodation to spend a night - The bed was comfortable and clean. The location was excellent. The breakfast was good with coffee and teas, fresh and soft bread, avocado, granadilla and strawberries. The owner was somehow (in some ways) attentive and provided me with some tips for my trip, which I appreciate. The toilet and bathroom was completely filthy. Cleanliness was very poor in this area. The curtain was super dirty. It looks like it’s been years they don’t clean it. The window in the bathroom was completely disgusting full of dirt. There was lots of long her in the floor. The “hot” water was just a bit warmer than the almost frozen cold water but it was still very cold. I took a shower and was shaking for 30 minutes after that trying to warm up my body. It was very bad. They don’t provide you with soap either and my towel had lots of brown stains. It was not clean, so I decided not to use it. Overall it’s ok value for the money but if they could improve cleanliness and little amenities to the guest, it would be better.
• Pierre-eric (8/5): Very good - The hotel, the location and the service are good, the hosts are very attentive. But the negative point is the breakfast between 6:30 and 7:30, which ends much too early.
• Mélanie (10/5): Exceptional - We would like to thank you, the personnel who were adorable with us, and did all their best for us to see the Llanchon community and to sleep with the local in Amantani. Many thanks for your service
• Davide (10/5): Exceptional - Super position, Renè the owner is super welcoming and open to help :)
• Peter (7/5): Good -
• Martin (9/5): Superb - Comfortable beds, sunny terrace, hot shower, reliable wifi.
• Nolwenn (10/5): Place with incredible value for money - Help for organising our trip to Llachon Good breakfast Good location Everything was good
• Monika (4/5): Disappointing - Cold water only, WiFi doesn’t work well and owner pushing to buy trips at his place. He bothered us every day asking about buying trips and we said no he was offended.. if you have a hotel and high princess don’t expect people to buy trips at your place, especially not at breakfast when we want to eat in peace..
• Jennifer (7/5): Good -
• Ioana (9/5): Superb - nice staff and we were able to check in very early not so clean and the shower wasn't hot
• Veronika (5/5): Passable -
• Riah (6/5): Pleasant - The rooms are big and it’s cheap. There weren’t any towels and when I asked for some they said no! There was no toilet seat and the hotel smelled of smoke.
• Claudia (9/5): Superb - Communication was excellent, super friendly stuff. Extremely helpfull. No common space to sit and eat or drink.
• Joao (10/5): Exceptional - The owner was very pleasant with us. We could let the bags in the hostel. The place was clean and warm .
• Niki (4/5): Bad. - It’s not too far from center, you have to walk to the pier for islands trip. The check in was very poor, I had to call phone for someone to open the door. No sight of English understanding. Requested me to pay all right away. There was no warm water in shower first night. Toilet had no seat.
• Quynhluu (8/5): Great value overall. Facilities in general are fine. The host wasn’t as available as indicated. - It was a great deal and had everything you need. The host helped us get a tour of the lake. And in general no problems. Some things aren’t exactly as stated on the info page. There wasn’t a 24 hour host. Sometimes not even during the evening. We were told breakfast would be ready an hour before our tour in the morning and then it wasn’t ready until about 10 minutes before we had to leave. Essentially, the host wasn’t as available as the info page indicated.

Photos