OVA Apartments Cancun

Name: OVA Apartments Cancun
Address: Condominio Cancún Plaza, Km 19.5 Boulevard Kukulcan, Cancún, mx

Location: Condominio Cancún Plaza, Km 19.5 Boulevard Kukulcan, Cancún, mx

Star Rating: 7.6 Stars

Property Type: Apartments

About this Property

Sustainable Luxury in Cancún

Beachfront Bliss: Enjoy a private beach area and infinity pool with stunning sea views.

Modern Amenities: Air-conditioned units with a fully equipped kitchen, flat-screen TV, and private bathroom.

Culinary Delights: Indulge in Mexican cuisine at the on-site family-friendly restaurant.

Experience the perfect blend of luxury and sustainability at OVA Apartments Cancun by Arova Tulum. Book now for an unforgettable stay!

Important Information

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Managed by a private host

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Solarium
Non-smoking throughout
Private check-in/check-out
Concierge service
Infinity pool
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Invoice provided
Guests can opt-out any cleaning services during stay
Property cleaned by professional cleaning companies
CCTV outside property
24-hour security
Shopping on site
Television in common areas
Express check-in
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Private beach nearby
Internet access
Housekeeping on request
Exercise/lap pool
Japanese garden
Covered parking
Swimming nearby
Beach club nearby (surcharge)
Beach toys
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Studio Apartment with Sea View

The pool with a view is the standout feature of this apartment. Boasting a private entrance, this air-conditioned apartment comes with a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that features kitchenware, a microwave, a tea and coffee maker and a toaster. Featuring a terrace with sea views, this apartment also features a washing machine and a flat-screen TV. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Seating Area
- Fan
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Pool towels
- Shallow end
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Access to private pool
- Access to a private beach
- Single-room air conditioning for guest accommodation
Double Room with Balcony

This double room's standout feature is the pool with a view. In the fully equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. The spacious double room offers air conditioning, a washing machine, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Fan
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Pool towels
- Shallow end
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Access to private pool
- Access to a private beach
- Single-room air conditioning for guest accommodation
Quadruple Room with Sea View

This quadruple room features a pool with a view. The well-fitted kitchen has kitchenware, a microwave, a tea and coffee maker and a toaster. The quadruple room features air conditioning, a washing machine, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Fan
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Pool towels
- Shallow end
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Access to private pool
- Access to a private beach
- Single-room air conditioning for guest accommodation
Quadruple Room with Balcony

The pool with a view is a top feature of this quadruple room. Meals can be prepared in the well-fitted kitchen, which has kitchenware, a microwave and a tea and coffee maker. The quadruple room features air conditioning, a washing machine, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Fan
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Pool towels
- Shallow end
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Access to private pool
- Access to a private beach
- Single-room air conditioning for guest accommodation
Studio Apartment with Sea View

The pool with a view is a top feature of this apartment. Boasting a private entrance, this air-conditioned apartment comes with a kitchen, 1 bedroom and 1 bathroom with a bath and a shower. The well-fitted kitchen has kitchenware, a microwave, a tea and coffee maker and a toaster. Featuring a terrace with sea views, this apartment also features a washing machine and a flat-screen TV. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Seating Area
- Fan
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Toaster
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Pool towels
- Shallow end
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Access to private pool
- Access to a private beach
- Single-room air conditioning for guest accommodation
Studio with Sea View

This suite features a pool with a view. Boasting a private entrance, this air-conditioned suite features a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The fully equipped kitchen has kitchenware, a microwave, a tea and coffee maker and a toaster. Featuring a terrace with sea views, this suite also features a washing machine and a flat-screen TV. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Seating Area
- Fan
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Pool towels
- Shallow end
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Access to private pool
- Access to a private beach
- Single-room air conditioning for guest accommodation
Studio with Sea View

This studio's standout feature is the pool with a view. Offering free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. A kitchen fitted with kitchenware, a microwave and a tea and coffee maker is available for cooking and storing food. The air-conditioned studio offers a flat-screen TV, a washing machine, a private entrance, soundproof walls as well as sea views. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Fan
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Pool towels
- Shallow end
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Access to private pool
- Access to a private beach
- Single-room air conditioning for guest accommodation
Superior Studio

This studio's special feature is the pool with a view. Providing free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. In the well-fitted kitchen, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. The spacious air-conditioned studio provides a flat-screen TV, a washing machine, a private entrance, a mini-bar as well as sea views. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Pool towels
- Shallow end
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Access to private pool
- Access to a private beach
- Single-room air conditioning for guest accommodation
Studio Apartment with Sea View

The pool with a view is the standout feature of this apartment. Boasting a private entrance, this air-conditioned apartment comes with a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The kitchen features kitchenware, a microwave and a tea and coffee maker. Featuring a terrace with sea views, this apartment also features a washing machine and a flat-screen TV. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Seating Area
- Fan
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Pool towels
- Shallow end
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Access to private pool
- Access to a private beach
- Single-room air conditioning for guest accommodation
Double Room with Balcony and Sea View

This double room's special feature is the pool with a view. The spacious double room provides air conditioning, a washing machine, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Fan
- Microwave
- Washing machine
- Private bathroom
- Private entrance
- Tile/marble floor
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Infinity pool
- Pool towels
- Shallow end
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Access to private pool
- Access to a private beach
- Single-room air conditioning for guest accommodation
Studio with Balcony

The pool with a view is the standout feature of this studio. The fully equipped kitchen has kitchenware, a microwave and a tea and coffee maker. The studio features air conditioning, a washing machine, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Fan
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Pool towels
- Shallow end
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Access to private pool
- Access to a private beach
- Single-room air conditioning for guest accommodation
Apartment with Sea View

This apartment features a pool with a view. Featuring a private entrance, this air-conditioned apartment consists of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The apartment provides a flat-screen TV, a washing machine, soundproof walls, a mini-bar as well as sea views. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Microwave
- Washing machine
- Private bathroom
- Private entrance
- Tile/marble floor
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Toaster
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Pool towels
- Shallow end
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Access to private pool
- Access to a private beach
- Single-room air conditioning for guest accommodation

Guest Reviews

Jen3ify (8/5): -
carola (5/5): - Buena iluminación, buen personal y buenos servicios de televisión ! Y wifi excelente ! No se encontraban elementos básicos como esponja para lavar los platos y trapo de cocina (repasador y regilla), tampoco sal, aceite y entre otros. Tres focos de luz rotos (el cual uno de ellos, era de la ducha). Al bañarse, inundabas el baño. Tampoco había secador de piso!
Jose (10/5): Excelente - Ubicacion, limpieza, at3ncion, seguridad Seria un plus si tuviese un hervidor electrico
Agustina (8/5): -
Kent (6/5): - the location and staff the construction
Maria Isabella (8/5): - Dieron solo una cobija para una cama
Marco (8/5): We really enjoyed our last 2 nights in Cancun here and would highly recommend this apartment. - Loved the location of this apartment. The sea view is spectacular, the room is spacious and Miguel is extremely helpful and friendly. The low water pressure in shower
tomas (10/5): - EXCELENTE lugar en precio calidad,instalaciones,la vista de ensueño la ubicación primera línea de playa,parada del bus a 5 metros,el personal un lujo,super recomendable volvería a ir siempre a este lugar Nada todo divino
Rębowiecka (1/5): AVOID THIS PLACE BECAUSE THE OWNER IS A SCAMMER! - AVOID THIS PLACE!!! The owner is a scammer and wants to extort your money. Staying in the apartment was the worst experience ever!!!!!!!!!!!
NICOLA (8/5): Ottima posizione e relax - Aprire la finestra e vedere e sentire il suono delle onde del mare non ha prezzo. Bella la piscina, ottimo il personale della sicurezza di tutta la struttura. La lavanderia aveva 2asciugatrici su 3fuori uso, la camera che mi è stata consegnata non aveva la cucina e la sala come da descrizione ma solo un forno a microonde, le stoviglie, i piatti e un frigorifero.
HEIDY (1/5): En realidad si está bien ubicado, pero tengan cuidado con la anfitriona , les hace pagar una garantía de $ 250 por depa - En realidad si está bien ubicado, pero tengan cuidado con la anfitriona , les hace pagar una garantía de $ 250 por departamento yo pagué por dos un total de $ 500 y luego se hace la desentendida, no responde el teléfono ni realiza la devolución del dinero… Me parece muy mal de su parte, la señora anfitriona de este lugar es una alta tiene el polo rubio y crespo una edad alrededor de 50 a 60 años de edad. No se fíen en ella. En realidad si está bien ubicado, pero tengan cuidado con la anfitriona , les hace pagar una garantía de $ 250 por departamento yo pagué por dos un total de $ 500 y luego se hace la desentendida, no responde el teléfono ni realiza la devolución del dinero… Me parece muy mal de su parte, la señora anfitriona de este lugar es una alta tiene el polo rubio y crespo una edad alrededor de 50 a 60 años de edad. No se fíen en ella.
paulick (10/5): Excellent short term stay , the beach at my fingertips - It was beautiful and the view was superb Nada
Rhéaume (9/5): -
Rodriguez (10/5): - La vista al mar Un poco retirado Pero todo muy bien
paolo (9/5): -
Cute Cat Traveler (7/5): Great location, but you get what you paid for everything else. - Location It was hussle for check in. The concierge did not show up 30 min and no response to WhatsApp. Most of the pillows are smelling bad. I think it is not nicely washed. And one of the day, the cleaning did not show up. And no apology for anything for it. Curtain was too thin. You wake up when sun rises.
Papaianni (10/5): - La ubicación
Victor Gabriel (10/5): -
Mohamed (10/5): Pas terrible ! -
Mohamed (5/5): Pas terrible …. - Apart la vue sur mer, j’ai rien apprécié ! L’emplacement est loins de tout. Faudra prendre un Uber pour chaque déplacement. La sécurité a l’entrée est pénible. Faut donner le nom et le numéro de chambre à chaque entrée ou sortie (comme si on était en confinement). L’entrée des non résidents est interdites (même si c’est pour déjeuner au resto du Condo…). Les repas au restaurant sont hors de prix (un burger à 15 euros …). 3-4 transats au bords de la mer qui sont souvent prises quand il fait beau … la chambre était très standards !
Carlos (10/5): - Vista al mar
ERESUA (7/5): -
Liz Andrea (10/5): PERFECTO LUGAR PARA VIVIR - Vista al mar, con una preciosa vista al sol, vista a la laguna, el departamento PRECIOSO, en la zona hotelera que es muy seguro y con acesso a todo transporte a 9 minutos del aeropuerto, a 5 minutos del centro de la zona hotelera, hay restaurante en los departamentos, la administración es super atenta a cualquier tema, siempre responden, e departamento es equipado, muy lujoso, limpio, agua caliente, aire acondicionado, supero mis expectativas y con precios increibles. Las piscinas son espectaculares, con vistas soñadas que se difunden con el mar, por la noche la piscina principal la iluminan se ve hermosa Tener que devolver el departamento, en si un 10 de 10, perfecto lugar.
Kike (8/5): - La playa. Muy tranquilo el lugar. Muy bueno el personal del complejo,atento y hacía respetar las normas. El propietario brinda una oferta por un spa. El lugar es un condominio que se denomina Cancún Plaza. No se denomina OVA spa. La idea seria llegar a OVA spa. Pero en realidad este lugar no existe. Por otra parte, al llegar nos encontramos que no teníamos información sobre nuestro departamento. Lamentablemente la anfitriona no se puso en contacto con nosotros como hubiera correspondido. Gracias al portero y otro personal del lugar (Cancún Plaza), fué posible contactarse con ella, y después de 2 horas de espera pudimos ingresar. Si la anfitriona nos hubiera informado con anticipación nos evitamos ese mal momento.
Pamela (5/5): -
Curtis (5/5): Great view, but you are not getting a bargain. - I liked the view from the balcony and the interior gardens and fountains. The elevator stopped working and didn’t work for the last 4 days of our trip. We had to carry our luggage down the stairs. One of the staff members tried to upsell items to us in the tienda. There were ants inside the apartment. The safe didn’t operate properly, and I had to break it to get my money out. The property doesn’t allow you to play music at the pool and they don’t play any music at the pool. Also, there is no access to the beach at night time. Hidden charges.
Bribiesca (4/5): Good place, offal property management - The place was good. Location and price. The property manager, she was rude and did not checked us in until 5. We waited for 2 hours to get into the apartment...but they wanted us to leave on time 11am.
Doshi (10/5): Best place to stay . - This location is by far the best one in cancun because of both front view of calm sea and backside ocean view with that calm sunset breeze it makes the perfect Romantic vacation. The bathroom drainage was so bad that water didn't go and filled the whole other sections too and unfortunately I even fall down one day during my stay but thankfully had only little bruises in both hands and didn't hurt too bad or else it could have been end up in serious injuries if my head had touched anywhere.
Lorna (6/5): Lovely view of the sea - The view, the balcony, easy access to my room. The payment method was confusing. I thought I had paid before going to the property. I couldn't get to speak to anyone for help with this only the WhatsApp generic texts. There was no water or any complimentary items such as tea bags in the room. I also didn't like the housekeeping coming in my room before I was ready. There wasn't any to jab on the door to say I didn't need my room attended to and they came the next day to remind me to leave before the checking out time, so I rushed and left valuable items behind.
Louise (9/5): Good place - The view The hidden costs. The waiting area wasn't clean and there was nothing to cool you down.
Janos (10/5): Exceptional -
Rodger (9/5): Bright days in paradise. - Location was great. Staff responded when there was an issue. The second night, I noticed there was a pest control issue.
Latshaw (8/5): Beautiful location, comfortable accommodation, relaxing stay. - The location of the apartment and views were excellent. Our balcony overlooked the turquoise blue ocean! Unbeatable! The pool was a nice size and was never too busy. The whole complex was quiet and well run. It was a bit tricky figuring out what to eat and where to eat. The room has great facilities for self catering, but the walkable stores were convenience stores and didn't offer much choice other than snacks. So we mostly ate at the restaurant within the complex. The food was decent, but a bit pricey. Navios is a beautiful restaurant that's just a walk from the apartment complex and overlooks the water. It's worth a visit especially for a special date. The Caribbean Galleon was also nice. It's a rustic, authentic mexican seafood experience, although the menu was limited. They only take cash too, can be $s. Unfortunately my daughter's phone got stolen from by the pool when we were swimming on our last night. We had our things on a lounge chair, and the phone was covered. So that was a big disappointment. So even though the place has good security and felt safe, still be smart with valuables!
Andrea-čr (7/5): Complicated communication - The accommodation had an amazing view of the sea and a spacious balcony. The property features a beautiful pool with perfectly maintained water, and during our stay in May, there was always a sufficient number of lounge chairs available. Even though it's not a hotel, the accommodation provides basic cleaning services, and towels are changed on the fourth day of the stay. There are many drawbacks that might deter potential guests (some minor, others significant): Communication: Obtaining the access codes to enter the accommodation was very stressful. Our flight to Cancún was departing in four hours, and we still had to keep reminding the host via WhatsApp that we hadn't received the instructions. Despite the accommodation advertising the option to provide an invoice, they completely ignored our request for one after the stay. Payment Information: The information regarding payment was completely inadequate. When booking, a credit card is provided to Booking.com as a guarantee, but in reality, you have to request a payment link from the accommodation and complete the payment before arrival. Additionally, upon arrival, you must also provide a deposit of approximately $250 (which can be done via credit card). Check-in Details: The listing mentioned that check-in was only possible until 9 PM. With our arrival time close to 9 PM, we were anxious about whether this time limit was strict. It turned out it wasn’t—the accommodation has a 24/7 reception, and if you have the access code, you can check in at any time. Amenities: Unfortunately, there was not even a bottle of water provided in the room, which should be a basic courtesy given the cost of the accommodation. Additionally, the WiFi connection was completely inadequate. Recommendations for Improvement: There is nowhere to dry clothes (a small drying rack would be useful). The headboards are sweat-stained, and the pillows could use replacing. It seems that no investment is being made into the apartment, and it’s only about collecting money from guests (the actual state of the property is misrepresented in the photos).
Eli (7/5): It’s a nice apartment but i wouldn’t stay again, didn’t like the check in process and the communication the host had wit - Location over 1 hour waiting for check in, poor communication, slow process, high security deposit
Uğur (10/5): Exceptional -
Duane (8/5): Very good - The location was great for me as colleagues/friends live close by. Missing Basic cleaning utilities, sweeping brush etc.
Duane (8/5): I had business meetings in the area, the location is perfect, the sea view is stunning . - Perfect location for my requirements. Need for simple cleaning utensils, sweeping brush etc.
Michelle (9/5): Good value ! - Beautiful view. Comfortable bed. There was no one to speak to in reception other than a digital assistant and response time could be up to a day.
Christy (10/5): Stay here, great location, lovely apartments and staff are friendly. - Great location, pretty property, lovely room with loft for two separate beds. The apartment was quiet as some seemed to be party properties. It was perfect for us. Staff were friendly, helpful and super kind. From reservations to security to housekeeping, everyone was really nice. Had some trouble making payments which is done externally rather than through the app. All was fine but was wondered if it was legit. It is, they just run it differently which I hadn’t encounter using this app over many years.
Ann (3/5): Thought I was losing my mind. - beautiful room and beach. friendly ling-time tenants. No one explained the way the building:room numbers worked. a total of 2 hours walking around with a sprained foot just to find my room. I left after one night, paid for 2. A 69 year old should be taught that 4305 means the 4th building, third floor. I cried so much. NOTHING made sense to the average mind if you weren’t TOLD that! it’s a nicely updated, antiquated, institutional- like large premises.
Zenia (7/5): Good - staff not friendly... and they charged more than I agreed with booking app. I haven't received a answer for the over charge .
Jmcpin (8/5): Very good - Quiet Isolated
Caroline (6/5): nice view but bad maintenance/service - Amazing view Super humid, the air circulation is bad, humidity is everywhere in the building. Very bad check in process, all online. Nobody is there to welcome you when arriving. Also they try to present it aa an apartment but it’s just a room.
Tatsiana (8/5): Amazing view - Obviously a huge benefit is the view from the window. It's excellent. The room is not large, beds are comfortable. There is a balcony with an amazing view. The hotel has a swimming pool and sun loungers. During check-in we were greeted by a very friendly and polite lady who showed us the room. The room was clean, renovation and furniture although a little old, but neat and tidy. They kindly provided water and towels for the beach Unfortunately, there were problems with the wi-fi in the room that couldn't be fixed for a long time. The Internet on the territory of the hotel also didn't work - it was there, but it was impossible to connect to it. I don’t recommend the restaurant on site - we didn’t like the food and service
Maria (4/5): The place is nice and it’s close to the beach, the room it’s comfortable but they people that assist you with the check - The property itself it nice, and clean the furniture of the room it’s a little old, the room has a nice view. They ask for a deposit and they don’t tell you that when you make the reservation and they said they won’t charge you that amount it’s on hold, but on my end they did charged and it’s been a week and I haven’t got my deposit back, when they told me that they weren’t going to charge that amount, and I haven’t had any fallow up, I called and I don’t get any answer .
Carol (10/5): Amazing place, close to the airport and just to the beach - Friendly staff, amazing pool and beach, very clean . We recommended and will back soon .
Carol (10/5): Place like few others, personalized attention, quality of service, - Personalised service, there is always someone to help you from the moment they receive you personally to give you the key, cleaning is daily. We find here what is not found anywhere, quality and human warmth in addition to everything else, good wifi, beautiful infinity pool, towels for the beach, parking, etc. Everything is perfect, we look for places like these where we are served not only by machines or automatic responses. We rest in comfortable beds. good recommendations for restaurants, transportation, tours. Miguel always looking out for us. they are amazing . Congratulations.