Frazel Heritage Hotel

Name: Frazel Heritage Hotel
Address: 429 Lebuhraya Darulaman, Alor Setar, my

Location: 429 Lebuhraya Darulaman, Alor Setar, my

Star Rating: 8.1 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation
Indulge in our air-conditioned rooms with modern amenities such as a safety deposit box, flat-screen TV, and private bathroom with a bidet.

Convenient Facilities
Enjoy complimentary WiFi and private parking during your stay, ensuring a hassle-free experience at Frazel Heritage Hotel.

Prime Location
Explore Alor Setar with ease, located just 11 km from Sultan Abdul Halim Airport, making your travel convenient and stress-free.

Book now to experience luxury and comfort at Frazel Heritage Hotel.

Important Information

There is a tourisim fee of 10 MYR for International Guests A deposit may be required at the property.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Soundproof rooms
Facilities for disabled guests
Concierge service
Lower bathroom sink
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Property cleaned by professional cleaning companies
Physical distancing in dining areas
CCTV outside property
24-hour security
Security alarm
Key card access
Television in common areas
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Reception hall
Bulk dispenser for toiletries

Rooms Available

Deluxe King Room

Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The double room features air conditioning, soundproof walls, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 1 bed.

Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Key card access
Deluxe Single Room

Featuring free toiletries, this single room with no windows includes a private bathroom with a bath, a shower and a bidet. The single room features air conditioning, soundproof walls, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 1 bed.

Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Key card access
Superior Single Room

Featuring free toiletries, this single room with no windows includes a private bathroom with a bath, a shower and a bidet. This single room is air-conditioned and has a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box. The unit has 1 bed.

Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Key card access
Double or Twin Room

The twin/double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds. This room has no windows.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Key card access
Deluxe Double or Twin Room

Featuring free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin/double room features a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Key card access
Deluxe Family Room

Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned family room offers a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box. The unit offers 2 beds.

Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Key card access
Deluxe Queen Room

The spacious double room with no windows provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The double room offers a wardrobe, a safe deposit box, an electric kettle, a tiled floor, as well as a flat-screen TV. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Key card access
Executive Suite

The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features tiled floors, a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Key card access

Guest Reviews

Wan (9/5): - N/A N/A
shahrul_hazri (10/5): -
Hasnon Azni (7/5): -
Martin (10/5): -
Stephanie (7/5): - The location is fairly good, nearby shops and other facilities. the room is small
Nur Fazliana (9/5): A great, comfortable stay, friendly staff. Pretty and new. - It’s new and feels new. Second time staying here. I noticed the walls are quite thin. Last night, from 10pm to 2am, there was quite a bit of noise from neighbours going in and out, which kept waking me up, so my sleep wasn’t great. I’m not sure if there’s anything that can be done, but just wanted to highlight it
.Dr Puteri Shireen (10/5): Great Good stay, location central. Satisfied! - The facilities very clean and the management is very good and their breakfast is simple but nice I think for bigger rooms like deluxe it need a desk in the room to do work I Brought my husband with me and he commented no normal desk to lug in n do some work
NishaZamri (8/5): -
J (2/5): Room was bad, small with no windows. Bed was comfy and location is good. - The rooms do not have windows. Feels very closed and not comfy for a room which cost RM300. It didn't have window and the room was very small. Not worth the RM300 I paid.
Ahmad Sazwan (10/5): -
Razman Suhairi (9/5): Excellent - Everything Buffet breakfast Too little choice
Chin Kung (7/5): - The exhaust fan at the toilet is very noisy, have to turn off all the time and the toilet become very dark. Room 213
Atiqah (8/5): - Mungkin buat more space utk dining/breakfast
Michael Derek (6/5): Ok but won’t book again - The location was good This is a boutique hotel which portrays itself as a big professional setup, which it isn’t. No Resteraunt. TV not working internet too slow. Room had no widow which wasn’t adequately mentioned on the bookings page. Maybe booking.coms fault
Rubal (1/5): Extremely bad service, rooms and unhygienic - The location is good Smelly rooms, size of room is not worth the value. It feels like paying exorbitant prices for a below average property. Quality of service is bad. Bed and linen are dirty.
Izma (10/5): - Interior and spacious
Azamuddin (10/5): Great stay in a great hotel n the middle of Alor Setar town - Located at the middle of the town and very close to places of attraction. Rooms are cozy, clean and nicely decorated interior. Nothing.
Sam (9/5): -
azliza (10/5): Hotel paling selesa & bersih -
Mimi (10/5): The hotel is clean and smell so good. - Its in the heart of the city. Easy access. Nil
Erra (10/5): Exceptional ! - I love everything about this hotel. All the amenities, facilities are on a top notch. The room was super clean & smells nice. It is near to nearby attractions. I would recommend this hotel & will definitely come again.
Boey (1/5): -
Basri (10/5): - - simple breakfast before we start our day . - christmas & new year decorations vey attractive . I love it! NA
Himura (7/5): - The bed Tv
Alan (8/5): nice hotel, room is clean - Nice environment, breakfast taste like mom cook No
SKD2 (8/5): -
Nurul Nadhirah (10/5): - bed…… so comfy….. the view of the town…. breakfast is decent……. hotel is so wangi….. room is pretty large…
Saramma (5/5): Alor Star short stay - Location was good to nearby food court. Room was comfortable and breakfast was simple & nice. 1. Bathroom was extremely small and didn't have a shower screen, resulting in the toilet getting wet after a shower 2. No hanging hook for clothes in the bathroom 3. Clothes rack was catering for a 6-footer not anyone shorter !! Extremely unfriendly ... 4. No mirror in the room - only 1 mirror available in the bathroom 5. Room was very small for the price paid
Azizan (9/5): -
SHARIR (9/5): Very good hotel - Cleanness
Wan Nur Ain (1/5): -
Ahmad bin Mahmood (5/5): -
Mohd Zaid (9/5): - the décor is beautiful. The breakfast is simple, but it includes all the usual essentials such as nasi lemak, mee goreng, and sandwiches. I’m planning to book the suite next time 🤭 The TV channel, not many options for kids (or maybe we didnt know how to operate it) 😅
KU KHAIRUL NIZAM (6/5): Seriously not worth it the room size and pricing - Location was good The room too small compared the pricing charged
ELMI MALISA (8/5): -
Lim (8/5): -
Kimshaz (9/5): -
Zarina (9/5): We enjoyed our stay at the clean, spacious hotel with friendly staff, though room facilities like the toilet seat need i - We truly enjoyed our stay at the clean, spacious, and conveniently located hotel, complemented by the warm hospitality of the friendly staff. The facilities team needs to improve room amenities, particularly by repairing or replacing the toilet seat for better comfort and convenience.
YEW SHERN (9/5): -
Yew (8/5): -
ZaCk AhSulan (10/5): Great Stay. - Great stay. The hotel is in a very good location. Close to everything. The staff were friendly, helpful, and made us feel welcome.
Nur Amira (8/5): Very calm, easy access to the aman central mall and menara alor setar..if you stay here, pls get dinner at phuket restau - Very calm, easy access to the aman central mall and menara alor setar..if you stay here, pls get dinner at phuket restaurant nearby the hotel..front staff very kind and good in person.. Simple breakfast yet delicious
fatema (4/5): - Clean, location Reception staff, value money for the hotel
Najah (10/5): -
Ahmad Rizan (8/5): -
Hyp B (10/5): -
Cheong (7/5): -
Mardhiatul Aida (5/5): -
Rashidah (6/5): - The location - walking distance to Aman Central. Rooms were clean, staffs very friendly. Simple breakfast. Very peaceful although its in the town area Rooms were pricey and one of the room have no window. Room size are rather small for the price that you paid
Fadhlillah (9/5): Great place will come again - Strategic location, spacious room, new facilities Nothing
Sharida (1/5): - Walking distance to AC & Dataran Medan Bandar. Room is clean but cramped for the price they offered. Staff also not cust friendly - during check in
ROSLAN (6/5): -
Ahmad Shahrin (8/5): -
hashem (10/5): Very new, upper end boutique hotel. Next to large mall and near many landmarks. Very good location. - Everything Nothing
Khairil (7/5): -
Megat Jeffri (8/5): Good location, new renovated hotel with friendly staff - Friendly and efficient staff, simple breakfast but delicious. Good location next to a mall 1. Air conditioning unit right in front of the bed, must adjust to right temperature otherwise too cold 2. Tricky to find the tv channels, as the language selection is in Chinese
Ahmad (10/5): -
Johannes (8/5): -
Julia (10/5): Frazel hotel made my stay in Alor Setar a pleasant and happy one. - I like the location. It is central --near the Tower and Aman Mall. The room is very cosy..looks like you are in London..with it's English-like deco. The bed is comfortable and the toilet is spacious! I especially like the apple-scented towels - it brings the home comfort feeling. The satff are really nice and helpful. Will definitely recommend this hotel to my friends. The bed is situated directly opposite the aircond - thus the wind sort of blow at your face. It is kind of uncomfortable. Thus I only on the aircond for a few hours then switched it off.
Jeffrey (8/5): Very good -
Khairul (9/5): Superb -
Charles (9/5): Very comfortable and convenient hotel - especially for a short stay. - It was very comfortable and the AC was a life saver. First time I've stayed in a room with no window but it turned out not to be a problem due to the AC/Ventilation and the rooms with a window wouldn't have had a decent view in any case. The staff were also extremely nice and helpful. The breakfast was very basic - however, it was included so no complaints. This does not mean I didn't like the property.
Paul (8/5): Very good -
Paul (3/5): Poor -
Suria (10/5): Love it all - I like all the details they provided at this hotel, which include complete toiletries (like a 5-star hotel), the quality of the towels, the decorations, and the furniture.
Mohamad (10/5): Exceptional -
Aamir (10/5): Exceptional -
Nurul (7/5): Good -
Rahidah (9/5): Superb - The location, the concept. Its clean and comfy. The breakfast area is too small.
Samsiah (10/5): Exceptional - The breakfast is good and the location is nearby to shopping mall and main attraction such as menara alor setar and masjid zahir. And walkable to eatery restaurant. will repeat here with my kids.
Siti (10/5): Exceptional -
Parameswari (10/5): Exceptional -
Lee (8/5): Had a pleasant stay - Location excellent, right in city centre. room clean and quiet but rather small. Breakfast food simple, few varieties but taste quite good
Datuk (9/5): Superb -
Noor (3/5): Im ok with hotel. The staff .. (except the reception) are ok. I arrived very late 11.00pm . I alsed for a 30 - 50 mins l - Its clean. In the city 1. The rigidness.. its too much 2. Too small.. hardly enough area to pray. Its Malaysia, an Islamic country. Shud think of that
Nur (8/5): Very good -
Teh (8/5): Very good -
Lee (8/5): Very good -
Chin (8/5): Very good -
Chin (8/5): Very good -
Mohd (8/5): Very good -
Ishak (8/5): Very good -
Munirah (9/5): Superb - Cleanliness Nil
Caroline (9/5): Superb -
Zulkarnain (6/5): Boleh utk tidoq la - Loc next to mall The room structure. INside too small
Daniel (9/5): Superb - Perfect location, good breakfast and lovely hotel
Azwan (8/5): Very good -
Meng (9/5): Superb location - Siperb location, good clean rooms . Plenty of parking space. Room is small.
Muryati (9/5): nice n enjoy - bfast: to provide a fruit juice. location: excellent cleaness
Zulkifli (8/5): Pleasant & comfortable but a bit pricey - Location Lack of choice for breakfast
Georgina (7/5): Fine for one night - Clean Central Expensive for such a small room compared to d to others we have stayed in on this trip. Breakfast awful - all food cold
Tomas (5/5): Passable - Excellent location next to Aman central. Very clean hotel. Noise from the other room (bathroom wall was connected to my bedroom. I could hear everytime they switched on the water from both sink and shower). Breakfast is very weak, eggs and sausage cold.
Low (9/5): Superb -
Samlewis83 (1/5): AVOID THIS HOTEL - Nothing Very poor staff attitude, cheap room amenities, arrogant staff and entitled bookingnterms. DEFINITELY NOT A 4 STAR HOTEL... CLOSER TO A 2 STAR (AT BEST)!!! FOR THE EXTORTIONATE PRICE... BREAKFAST SHOULD BE MORE THAN COLD MEE HOON, BOILED EGGS ON A PLATE AND SOME CHEAP WHITE BREAD. AVOID AT ALL COSTS!!!! FAR BETTER OPTIONS IN THE CITY
Seong (9/5): Superb -
Sin (8/5): Very good -
Zoran (8/5): Very good -
Jia (7/5): Good -
Mario (1/5): THE WORSE - Nothing Room no window bathroom the worse I ever been Not worth staying
Ns (9/5): Superb -