Karisimbi Cave Resort

Name: Karisimbi Cave Resort
Address: Ruhengeri-Gisenyi Road, Ruhengeri, rw

Location: Ruhengeri-Gisenyi Road, Ruhengeri, rw

Star Rating: 9.1 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation and Amenities
Experience comfortable rooms with garden or mountain views, free WiFi, and a range of in-room facilities for a relaxing stay.

Exceptional Dining Options
Enjoy a delicious breakfast buffet with various options, as well as a restaurant offering a diverse menu of African, American, and Belgian cuisine.

Exciting Leisure Activities
Have fun playing table tennis or exploring the surrounding area with cycling tours. A children's playground and concierge service are also available for your convenience.

Book your stay at Karisimbi Cave Resort now and indulge in a memorable getaway!

Important Information

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Massage services
Packed lunches
Table tennis
Private check-in/check-out
Shared lounge/TV area
Board games/puzzles
Shuttle service (additional charge)
Concierge service
Grocery deliveries
Wheelchair accessible
Allergy-free room
Kid meals
Kids' outdoor play equipment
Evening entertainment
Outdoor furniture
Coffee Shop on site
Fruits
Pet bowls
Spa/wellness center services
Beauty Services
Manicure
Pedicure
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Pub crawls
Cooking class
Supervised childcare/activities
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Playground on site
Self parking (surcharge)
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Internet access
Housekeeping on request
Concerts/live shows
Private picnics
Art gallery on site
Wine release events
Reception hall
Japanese garden
Fishing nearby
Horse riding nearby
Bicycle-friendly property
Electric bicycle charging station
Charcoal grill
Guest education on local ecosystems and culture
Vegetarian menu options available
Paddle boating nearby
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Double Room with Terrace

The spacious double room provides a private entrance, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Private entrance
- Sofa
- Tile/marble floor
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Baby safety gates
- Bottle of water
- Fruits
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Fire extinguisher
- Key access
Single Room with Garden View

The single room provides a private entrance, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Max Occupancy: 2 (1 Adults)
- Shower
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Private entrance
- Sofa
- Tile/marble floor
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Baby safety gates
- Bottle of water
- Fruits
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Fire extinguisher
- Key access
Family Room with Terrace

The spacious family room offers a private entrance, soundproof walls, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Private entrance
- Tile/marble floor
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Baby safety gates
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Fire extinguisher
- Key access
Economy Double Room

The spacious double room features a private entrance, soundproof walls, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Private entrance
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Baby safety gates
- Bottle of water
- Fruits
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Fire extinguisher
- Key access

Guest Reviews

Susannah (9/5): Service excellent and a beautiful spot to rest in Musanze. - The staff were wonderful!
kees (9/5): - The location and the staff
Estelle (9/5): Super expérience ! - C’était la nuit avant notre randonnée à Mount Bisoke, nous avons passé une très bonne nuit! - Un personnel aux petits soins - Une grande chambre de qualité, très bonne literie - Un large choix de repas au restaurant
Pacifique (9/5): - Good Environment
Teresa (9/5): Välkomnande resort med bra koncept och på bra avstånds från vulkanparkens entré - Fint koncept och bra läge, med egna odlingar och stort engagemang för att erbjuda ett hem hemifrån. Fint välkomnande till stället, snabb återkoppling vid behov, god mat. Rummen är stora - vilket vissa gillar! - men för mig lite kalt.
Anastasiia (10/5): Attentive staff made the stay exceptional - We really enjoyed our stay as the staff made us feels like we are in upper-class accommodation with their attention to details and kindness. I celebrated my birthday there, and they congratulated me with the beautiful cake before the start of gorilla trekking. Excellent service and attitude.
Richard (7/5): A pleasant but fairly basic accommodation while visiting Volcanoes National Park. - The staff was super friendly and helpful. Shower water was hot and the towels were large. A mosquito net was provided. The posted welcome message for me was personal and charming. Breakfast was sufficient and included eggs. Welcome smoothie and breakfast smoothies were appreciated. Parking was easy. Room was spacious with a small couch. Light from outside is not totally blocked at night. Restaurant had limited ice cubes. Access to the property is down a short, bumpy dirt lane. There are no screens on windows.
Julie (7/5): -
Mirjam (9/5): -
shahab (10/5): - The location is great. The staff is very helpful & polite; they would go extra miles to assist you. Even the owner created a personal touch she arranged for us outdoor bonfire under the stars & forest surrounding that all of us throughly enjoyed. Also we had good breakfast in open area of the restaurant while enjoying the nature too. Nothing as such
Gerard (7/5): Handy hotel - new owners work in progress - predict continued improvement. - Good location ( but difficult to find if travelling without tour guide) and great link with gorilla tour people. Really friendly, pleasant staff. Hotel rooms are roomy but need a bit of an overhaul. Lighting in particular needs improved. Hot water was a bit hit and miss. English ( like most of Rwanda - limited)
Jeff (9/5): Very convenient to Volcanoes National Park - Outstanding customer service & very good breakfast A little cold at night
Noémi (10/5): Exceptional - We had a great time at Karisimbi Cave Resort, the staff is exceptionally kind and professional. I really recommend to stay here!
Kimberley (10/5): Stayed for one night ahead of gorilla trekking - Really peaceful and are environment. The hotel also recommended a super company for the gorilla trekking experience and pick up from Kigali.
Jacqui (10/5): Wish I could have stayed longer. Loved everything ❤️ - I absolutely loved everything about this property. Everyone is super friendly. Even got a little gift which I have been wearing every day since. The food was delicious - big portions. There was hot water and the shower was great. I can honestly not fault a single thing. It is a really peaceful environment.
Xia (10/5): It’s a cozy and beautiful resort, close to volcanoes park. The room is spacious and clean. Breakfast is very good. Will - Very convenient for gorilla trekking. The garden is beautiful and quiet.
Lucy (10/5): a relaxing, luxurious retreat with exceptional staff - The staff was outstanding. They were attentive at all times of the day. We spent the last day gorilla trekking and they provided us with early breakfast, packed lunches, and late-checkout. The breakfast was excellent. The room is huge, luxurious, and nicely decorated. This resort is a great place to relax and take in the beautiful surroundings. We particularly enjoyed spending a cozy afternoon there reading by the fireplace and drinking tea while it was raining outside. The bathroom could have been a little cleaner. But overall this place is still 10/10
Andrew (9/5): A comfortable, clean and affordable place to stay while exploring the area. - The staff were very welcoming and friendly and were always on hand to assist with a smile. The little lounge area with a fireplace is really a cozy place to rest and relax after a long day out exploring.
Jann (10/5): Exceptional - The staff is exceptionally helpful and nice! Received a small welcome gift and juices. Offered table tennis, volleyball and football to use for free. It's a nice place to stay at. The recommended guide for hikes is not necessary and not professional. You pay USD 100 for get picked up and that he buys the entrance ticket for national park for you, nothing else included. You can only pay him in USD and don't get a receipt.
Nicole (9/5): Probably the only mid-range place in Musanze where you actually get what you pay for - If you travel just as a normal person, not a tourist willing to pay thousands of dollars a night for (still only average) accommodation, it’s quite difficult to find some sort of value for money in Rwanda. It usually all looks okay in the pictures and then you arrive and nothing is as it should be for that price. Here the room was spacious, not too clean, but clean enough. You had some privacy and the noise of the town was also bearable. The staff was very friendly and the food okay (actually the whole grilled chicken was very, very good). We received a beautiful little gift at check-in and a constant follow up on our satisfaction by the lodge staff, which I highly appreciated. As other reviews have stated already, the whole challenge about hot water and water pressure, etc. can be a bit of a downside, but we could shower and wash ourselves at all times (which is already something, compared to other accommodation in that price range).
Bartlomiej (10/5): Exceptional - Nice place with superb service. Great food. Good location. Problems with hot water.
Ilka (9/5): It was a very pleasant and comfortable i in big pavillions and a superb Garden. Next Time we will try to stay again in - The big rooms and bathrooms, the view on the vocanos, the excellent breakfast, the superbe garden, the nice waiters, the places to sit in the garden, the closeness to the volcano Park, We missed a person from the management to welcome us and be available for explanations about the lodge and its history.
Norman (9/5): Aline and her team are extremely helpful people. They prepared lunch packages for our Sabyinyo hike. Very affordable rat - huge room, comfortable bed, quiet place
Markus (9/5): Superb - Very nice garden and the staff is super friendly!
Tan (8/5): Very good -
Jorge (8/5): Very good -
Chi-jen (10/5): Close to Volcanoes National Park, super friendly staffs, helping women employment - The staffs are extremely friendly and helpful. They always try their best to make us feel comfortable and help to answer all of our questions. The management team is very responsive. They even helped to recommend tour agencies and drivers when we were planning our itineraries. The resort is helping women to get quality job. The resort is very close to the headquarter of Volcanoes National Park, just a 20 minutes drive, so we get to prepare our activities in the Park with ease. The kitchen of the hotel is pretty nice too, as a vegan, they provide me a lot of options. Nothing really. We had a great time there.
Mcfaddin (10/5): Wonderful stay at an awesome eco resort with great service and lovely rooms. - I loved that it was a women owned eco resort. No plastic water bottles. The staff was wonderful. Helped me beyond belief getting the tour I really wanted with a great guide. Good food and even an espresso machine!!! Signage is a little hard to see and road is a little bumpy.
Andrew (8/5): A quiet and relaxing place to stay with a warm welcome - Our room was enormous, with loads of light. It wasn't perhaps the cosiest room we've stayed in though, with lots of tiles and hard surfaces, but the bed was comfy, with a wrap round mosquito net. The staff were always friendly and pleased to help. We felt very welcome. We had really nice dinners in the evening (including the best pizza I had in Rwanda) and we really enjoyed the breakfasts. One night a large fire was burning next to the dining room when it was a bit chilly outside. There was no problem in having a breakfast at 6am on the day we went Gorilla Trekking. As always in Rwanda it is best to order your food several hours in advance. The drive to the Volcanoes National Park headquarters is about 15 mins. The whole site is spread over a large garden area which is nicely maintained, and there were beautiful flowers in our room and on the table at breakfast and dinner. It is now possible to pay by card. You have to drive down a short (100 metre) rough road to get to the gates. This isn't unusual in Rwanda. The water for the shower is solar heated, so isn't guaranteed to be piping hot.
Emmanouil (7/5): Good -
Beat (10/5): Exceptional -
Braeckmans (9/5): Superb -
Marjolijn (9/5): Superb - It’s a really great location, the park entrance for gorilla trekking is about 20 minutes away. You’re in the town but you don’t feel that when you stay here because it’s a really quiet place in nature. Breakfast is really nice, the rooms are clean and spacious, the beds comfortable. Dinner was really nice as well, sitting either in the garden or at the fire place.
Julia (8/5): Beautiful and convenient location with amazingly welcoming staff! - Location was fabulous! Beautiful property. The staff were so welcoming and friendly. Breakfast was well prepared and prompt. Our dinner meal, not so much.
Charles (9/5): Superb -
Carolin (9/5): Great place to stay in Musanze! Only a 20 min drive to the starting point of the gorilla tours. - The staff is incredibly helpful and quick to suggest advice or connect guests to local guides. Fruits and water was available in the room and fill-ups were included. The restaurant has a very good coffee machine and offers breakfast at 5.30am to ensure that guest can eat before leaving for the gorilla tour. Lunch boxes are also available. The compound is very big, quite, and calm. The wifi was weak in the rooms.
Lycie (10/5): Exceptional - Was really nice to be there with my boyfriend,Sandra the reception was friendly and customers care is their priorities We went for hiking in volcanoes national Park but when we came back even if we were checking out they was still taking care of us We will come back Was magical to stay to your resort
Ali (10/5): Exceptional - The staff were so hospitable and welcoming. Food was delicious. Would recommend as a good place for being close to the volcanoes and getting to lake Kivu.