Hotel Horizon Entebbe

Location: Route aeroport, Entebbe, ug

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Kid meals
• Lower bathroom sink
• Infinity pool
• Outdoor furniture
• Fruits
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Golfing on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Swimming nearby
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Family Room

  The family room offers air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 3 beds.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Single Room with Bathroom

  The single room offers air conditioning, a private entrance, as well as a private bathroom boasting a shower and slippers. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Deluxe King Room

  The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a bath. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Executive Suite

  Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with lake views, this suite also features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Standard Double Room

  The double room offers air conditioning, a private entrance, a balcony with lake views as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

Guest Reviews

• Johannes (8/5): -
• Diva (5/5): -
• Fidel (8/5): -
• felipe (10/5): - Es cómodo y la habitación es amplia, con balcón hacia el lago. Tiene rooftop agradable y la ubicación es buena. Mucho ruido al estar en la carretera principal. No me gustó la música alta en el rooftop. En mi caso particular el control de la ducha estaba roto y no pude usarla
• Jernej (1/5): - Nothing. Made a reservation in advance, on the day of the check-in they cancelled my reservation through my colleague which had nothing to do with my reservation - I was never formally notified. Offered me a bad hotel next to the airport as the compensation. Unacceptable and disrespectful.
• Amparo (8/5): -
• Ngwangwa Ilonga (9/5): - I mostly appreciated the warm welcome, the kindness and availability as I arrived there late in the evening. Also, I ordered a taxi pick-up last minute when I landed and they provided a driver very fast. Very professional staff members.
• Jacob (10/5): - Good location, very friendly staff and comfortable rooms -
• Kathrin (1/5): Impossible to sleep, defeating the purpose of a hotel - The receptionist I had to call several times was responsive and apologetic. Kids running the hallways screaming until midnight, the bar across the street playing music later than that, people arriving and having loud conversations outside of their room, then proceeding to have a party inside of their room. And this is only 2 am, who knows what the rest of the night holds. If you’re looking for a place to sleep, don’t come here. Although the noise was caused by guests, the hotel certainly amplified it by a total lack of soundproofing and extremely echoey hallways.
• Thomas (8/5): -
• Lynn (10/5): - Good service from all the staff. Ketra was very helpful on the front desk.
• Mauro (9/5): - Posizioni strategica , pulizia , gentilezza del personale . Purtroppo in camera il WiFi e migliorabile.
• Charlie (8/5): -
• Pierre (10/5): -
• Joshua (8/5): Awesome - Easy access from Entebbe International Airport. Great room views, delicious breakfast and good value for money
• Dr. Franziska (7/5): -
• Nicole (7/5): - Zentrale Lage in Entebbe - nah am Einkaufszentrum und dem botanischen Garten. Seeblick bei unserem Zimmer, wenn es damit sich zur Straße hin lag. Nachts war die Hauptstraße jedoch relativ ruhig. Wir hatten ein Deluxe Doppelzimmer - sehr komfortabel. Das Personal war sehr freundlich! Aber das ist in Uganda generell sehr angenehm. Die Toilettenspülung ging nur einmal. Danach musste man 15 Minuten warten bis genug Wasser nachgelaufen war. Aber sonst alles TOP!
• xx (8/5): - Le personnel est très réactif, prêt à trouver des solutions. Également souriant. Ce fût très agréable. Un bravo s'impose !! L'eau de douche n'était pas assez chaude mais ça passe.
• Lidawouwè (9/5): -
• Aleš (8/5): - Ms Ketra, a brilliant receptionist!, the best of all I met in the last 50 hotels i stayed all over the world! - the rooms are not soundprooved; lot of noise from the hotel corridors; - the location of the hotel just next to the main and the only road from/to the airport is additional source of the noise; - exit from the hotel directly to the busy road; - aesthetics: too much marble and glitter in the hotel lobby.
• Athanasios (9/5): Best hotel in Entebbe - I think it is the best hotel in Entebbe. Excellent room and price. Very close to the two malls, which is very important. Wonderful and helpful staff! A very minor detail which did not affect my staying however. The door of my room wasn't cut in a straight line, which left a very small space at the bottom.
• Manjunath (7/5): -
• Dirk (5/5): -
• Lars (4/5): Slet ikke godt nok til de penge - Ligger godt og centralt. Morgen mad og aftensmad er godt. Deres kaffe er dog forfærdeligt Swimming pool blev fuldstændigt ødelagt da personalet vaskede fliser og gulv så alt snavs og støv fra fliserne blev skyllet direkte ud i poolen. Total ulækkert og uprofessionelt.Poolen var ubehagelig da den var total muddervand. Da jeg havde bestilt hotellet netop fordi de havde en pool måtte vi tage over til et andet hotel og betale for at benytte deres pool. Næste gang vil vi meget hellere benytte Imperial hotel. Samme pris og meget bedre faciliteter og mere proffesionel service. Deres manager gav intet feedback på status af poolen som var ubehagelig i 2 dage. Selv da den var åben fik vi ikke besked om at den var klar og renset til at den kunne bruges igen. De var fuldstændig ligeglade med at vi slet ikke kunne bruge poolen. Det var det mest skuffende at vi ikke fik en tilbagemelding. Jeg måtte hver dag spørge efter manageren for at få en ordentlig behandling. Han var ikke til rådighed og selv om personalet ringede til ham var han ikke til at træffe. Alt for dyrt sted i forhold til deres faciliteter og service.
• Benjamin (10/5): Great hotel, excellent facilities , nice helpful staff. - Helpful staff , great location for Entebbe and the airport , room has everything you can need. Everything was great
• Charles (7/5): - Location Room set up
• El hadji (9/5): Excellent séjour - Personnel disponible, correct et professionnel Tout était bien. Veillez à la disponibilité de toutes les variétés de mets et fruits au petit déjeuner même pour ceux qui viennent en dernier
• Iver (7/5): Ved adkomst bør en få gjennomgått hvordan tv virker - Tv virket ikke. Nattbordslampene var løse. Bedre info for å få tv til å virke.
• Miss (8/5): Relaxing, comfortable and convenient - Beautiful room with all facilities Breakfast was a bit slow and hundreds of flies on the balcony
• Karen (9/5): Worth a visit - The staff are amazing. They make the hotel worth booking. Great location to the airport. Extensive menu. Roof top bar was closed
• Katembwe (9/5): Agréable - L'acceuil Le wifi est trop sectoriel
• Mohamed (8/5): - Friendly staff and location Noise from the road outside, should invest more on noise reduction glass
• Sandra (10/5): - Everything was perfect - the food, facility, staff.
• Mohammed (8/5): -
• Travulyn (1/5): -
• Tanyaradzwa (4/5): Good location, great staff- room rate is a bit too high for what they offer. - The staff were incredibly great and did all they could within their means to ensure our stay was good. For the amount they charge it was not worth it. The hot water was limited, the toilet in our room wasn’t flushing well and the place could do with a makeover. I especially did not enjoy their breakfast and I feel they do more with the menu- perhaps more options.
• Marek (9/5): -
• faisalkhalifa (8/5): -
• Noam (8/5): -
• Aristides (1/5): terrible - nothing the hotel
• Gabriella (8/5): Good for a short and close to the airport - Perfect location, close to the airport, beaches, and within walking distance of a shopping mall. The breakfast had a lot of variety. There is hot food, ugandan food, continental breakfast, fresh fruit, tea, coffee. It is expensive for what you get. The pool is quite small, and I actually had to move rooms because there was no water in the first one they gave me.
• Gary (10/5): I really enjoyed my two night stay at Horizon Entebbe - The staff were fantastic from the front counter through to the breakfast staff. They all seem to enjoy their job and it shows they couldn’t do enough for me. Walter and Ketra were exceptional and I will have the pleasure in seeing them and the other staff when I fly to Kenya in 16 days time. The location is excellent close to the International airport the Conservation park (zoo) it’s definitely not a zoo, I don’t really enjoy zoos but this is amazing and a shopping mall with a big supermarket.
• Deepa (9/5): -
• Ruzibiza (10/5): - Good AC Noise as hell
• Charles (9/5): Nice - Breakfast A way to the room, a lift is too small
• Eddy Philemon (9/5): -
• Christine (8/5): - I had a lovely stay. The reception staff were consistently kind (notably Ketra), welcoming, and very helpful whenever I needed assistance. Breakfast was excellent and a great way to start the day. Highly recommended.
• Usman Abdulmannan (7/5): -
• Guled (10/5): Great - Great Perfect
• Ronald (9/5): -
• Mariano CINEL (8/5): - Nice hotel near to Entebbe International Airport
• PATRICK (8/5): They quickly addressed my concerns - The location Nothing
• Mark (9/5): -
• Martin (7/5): Good location if you can stand the noise. - Super friendly. Noise, noise, noise.... Even at night in my room I could hear the trafic.
• Sarah (7/5): A safe and comfortable stay close to EBB airport with wonderful staff but rooms that are in need of some updating and re - They seemed to have every amenity we would want but we didn’t get to use any because our one night stay was so short. The staff was extremely kind and accommodating when we needed something. The upgraded room we were given was definitely dated and in need of some repairs. There was a decent amount of road noise from the balcony door so if you’re sensitive to noise, that may be a consideration.
• ゴトウ (10/5): -
• ゴトウ (10/5): -
• Paul (10/5): My days were busy, but each time I returned to the hotel, it felt like home. Excellent atmosphere. - The breakfast was more than a breakfast. It was a meal with a healthy menu. I did not ask for it, but I did not see any oats or cereals, though. I looked forward to breakfast for the 4 days I was there. There were no oats or cereals. It is vital to assist people with dietary requirements. If they were available, people should be asked, or they should be displayed for people to see.
• PATRICK (6/5): Correct sans plus - Pas grand-chose honnêtement Le style un peu ancien qui n’a pas du évoluer dans le temps
• PATRICK (6/5): -
• Gloria (4/5): - The staff was very, very friendly. It was way too loud. You could hear every sound from the streets, there was a loud bar or concert outside every night. Sleep was very difficult.
• Jagdish (7/5): Business trip - Location Hot water in the bathroom was not sufficient
• Elo-Anne (7/5): - Location and room was very good. We like a lot of pool area. Smell in the bathroom was bad. The breakfast selection is poor and most of the food is gone by the time we get to eat.
• Ronald (9/5): -
• Opio (8/5): -
• Kinuthia (8/5): - Food, Staff Can improve on cleanliness especially with the bathroom mats, slippers
• Aminata (10/5): -
• Ludovic (9/5): Enjoyable - Nice location, easy access and available N/A
• Nicolas (5/5): - El personal muy amable Las instalaciones no están bien mantenidas
• Andreas (8/5): -
• Ulf_K (9/5): Bald wieder! - Sehr sauber, sehr freundliches Personal, tolle Lage. Besonders die Roof Top Terrasse besticht mit einem außergewöhnlichem Blick. Das Preis-Leistungs-Verhältnis ist unschlagbar - auch im Restaurant.
• Rohan (8/5): Nice place, good staff. Ketra was a very friendly host 😊 -
• Ajeneza (9/5): Smooth, comfortable stay with consistently good service, would happily return - Spotless rooms, comfortable beds, reliable hot water and AC, strong Wi-Fi, and a quiet environment. Professional, helpful staff, good breakfast selection, nice pool area, and convenient location near the airport Nothing to note—no issues during my stay.
• maría del mar (6/5): Good location. High price for what it offers - Very close to the craft market and shopping center “Victoria mall” Also from the Botanical Garden When we arrived we did not have a room available in our category. They accommodated us in an inferior room and we had to wait the next day with discomfort after a long trip. The toilet didn’t work and it took them 1h to fix it, leaving the bathroom soaked Towels were dirty
• Marie-France (8/5): -
• juliet (10/5): -
• juliet (10/5): Happy overall - Everything was perfect, the hotel staffs especially at the front desk were so welcoming..the hotel is well located and an ideal location to stay prior to a late departure. There were no fixed hair dryers and flat iron you get upon request
• Thierry (9/5): Great ! I will come back ! - Great breakfast ! I enjoyed the place and the quality of service; thank you for your professionalism !
• Adeline (8/5): - Good
• Amina (1/5): 太差了 - 卫生太差了，卫生间味道很重 ，一切的设施都是老旧的，床单也是脏的，门锁不能反锁，坐了一天的飞机，我还是不敢关灯睡觉。衣服也不敢换，拿着自己大衣盖着睡的
• Danielle (8/5): De slechte nachten door de muziek werden goed gemaakt door het lieve personeel - De service, klantgerichtheid en warme lieve mensen Twee nachten was er keiharde muziek te horen in mijn hotelkamer
• HengChew (9/5): Clean rooms, convenient location - Very convenient location, in walking distance to the mall, craft market (for souvenir shopping), eateries and other attractions in Entebbe. Room was clean and well-equipped. Staff at the rooftop bar are really slow.
• Ronald Sarah (10/5): Great stay - The staff was very friendly and helpful, with great service. Great location with a breathtaking view over the Lake Victoria. The pool is very clean, and we relaxed with a cool drink, what was served even at poolside. The room upgrade to the executive suite was quickly done and without any problems, the staff and management worked perfectly. Very tasty and good breakfast. They even surprised my wife at her birthday with some cake and the birthday song, it was really sweet. We enjoyed our stay to the fullest and we surely come back next time. I highly recommend this hotel to everyone who wants a perfect stay in Uganda. Thanks again to the management and the whole staff for the great service. Nothing to say, everything was perfect
• B C (8/5): Safe and versatile hotel at a good distance. - It was well located and the facility was clean and fresh The shower is the high and handwash tap was too high and no curtain without floor cleaning utensils.
• Slavomír BURAJ (10/5): -
• Antonio (8/5): -
• Harriet (4/5): We wanted to stay for x 2 nights but ended up staying for 1. The breakfast was cold and had no taste. - location Noise, not clean, breakfast not good
• Renato (10/5): Nós sentimos acolhidos - Da atenção dos funcionários, das instalações. Tive um problema ao chegar em Entebbe e contei com a ajuda do gerente do hotel para resolver. Excelente hospitalidade.
• Sarah (4/5): Beautiful property & great location - The location was perfect, and 2 of the staff members went above and beyond for us. The hotel itself was beautiful and well maintained. The housekeeping staff (Sharon) and the transportation staff (Sam) were amazing! The pool and gym are stunning, and the hotel was very clean. I was not a fan of the racism that came from reception. With the exception of one young woman, (Ketra), the rest made our stay very uncomfortable. Reception also had issues with trying to charge me numerous times for the same thing despite having receipts for everything.
• Gilbert musongela (9/5): -
• Pedro (9/5): -
• Shian (10/5): - Personalet var fantastiske! At jeg måtte forlate stedet.
• Trina (10/5): It was beautiful. - The rooms and the customer care WiFi was swift The food. Packing without serviettes and plastic folks
• Thierry (10/5): -
• helen (10/5): -
• Sagoonbhai (10/5): Comfortable and pleasant stay. - Both ladies at the reception desk were very welcoming and helpful. The staff and food was good in the Signature restaurant. The rooms were a bit crowded. In the morning the water in the shower and washbasin was just tepid warm.
• Sagoonbhai (9/5): Friendly welcoming - Bright airy rooms. Good location. Very helpful staff including dinning. Special vegetarian breakfast prepared to our order!
• ntuyo (10/5): -
• Craig (7/5): -
• Mildenstein (10/5): Short but sweet stay at a very welcoming hotel - Very welcoming staff. Room was extremely clean, tidy and comfortable. Easy communication throughout and helped to provide airport transfer.

Photos