BEST CHOICE - Hotel Royal

Location: 2 Simmons' Street HOTEL ROYAL, Blackburn, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Family rooms
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Food delivered to guest room
• CCTV outside property
• 24-hour security
• Security alarm
• Television in common areas
• Free wired internet
• Internet access

Rooms Available

• Double Room with Private Bathroom

  The double room offers a private entrance, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Desk
  • Toilet
  • Heating
  • Private entrance
  • Electric kettle
  • Upper floors accessible by stairs only
  • Toilet paper

• Twin Room with Private Bathroom

  The twin room features a private entrance, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Hair dryer
  • Desk
  • Toilet
  • Heating
  • Private entrance
  • Electric kettle
  • Upper floors accessible by stairs only
  • Toilet paper

• Double Room with Private External Bathroom

  The double room features a private entrance, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Desk
  • Toilet
  • Heating
  • Private entrance
  • Electric kettle
  • Upper floors accessible by stairs only
  • Toilet paper

Guest Reviews

• Zeeshan (10/5): -
• Ade (4/5): Poor Accommodation in Blackburn - Easy check in. The rooms are in poor condition with no real facilities. The fire sensors had a bag covering them and the loft hatch was open and the drains smelt. I wouldnt return and would avoid.
• Emma-Jane (1/5): Don't stay - We tried to get into the property at 4 something and did not receive a code to the door till near on 8pm. Stains and poor condition, Entrance not as as shown. Our employee was prepared to stay in his car than sleep in the room Nothing we liked. Nothing was acceptable.
• Brookes (8/5): -
• Laura (1/5): Wouldn’t let my animals stay there - Nothing . Was unclean, broken toilet and dirty bathroom, dirty bedding, no kettle , no tv airel , draw hanging off, no lamps next to bed as stated , flip flops left in bathroom off somebody, smoke alarm bleeping every 30seconds which member of staff said he couldn’t help
• Roman (10/5): -
• Emily (1/5): Avoid at all costs -
• Glenn (1/5): I did not stay I am trying to get a refund - Nothing Basically everything
• Joe (2/5): -
• James (5/5): -
• Mike (1/5): - nothing
• Kevin (10/5): - Everytbing Nothing
• John (1/5): - It was a disgrace to Royal Hotel on Booking .com,the room was flooded,there was no heating,there was no hot water to bath,l need a full refund forthwith See the above
• Suraj (1/5): Very unhygienic and uncomfortable with families and kids. - Location Cleanliness very unhygienic, no facilities of even one bottle of water, no soap or shampoo, very dirty linens, hairs and stains over the beds and blankets, opened packet of coffees over the table😔
• Andrius (2/5): -
• Vitalis (2/5): Ashamed, to have spent a night there. - Simply does not match the cost. Do want to say much. everything. The name Hotel should be removed and perhaps calla motel instead. Or completely change the name to something else. I felt ashamed to be honest.
• Jagat (1/5): Walked out - Terrible stay away Dirty
• Judy (7/5): -
• Sarah (1/5): Not an Hotel building of multiple occupation - Nothing, dirty, smelly, unsafe property that is not an hotel, reception is a ring door bell camera, lock to bedroom is flimsy, mattress dirty, carpets sticky. Access poor. Steep steps to entrance and steep stairs to rooms. Smoke alarm beeping assumed batteries have worn out No onsite presence Very surprised that it is advertised on booking .com Everything
• Najma (10/5): - Amazing
• Reeves (4/5): -
• Stephen (7/5): -
• Daniel (1/5): Absolutely not what you think! - Nothing, this hotel is misleading from the images and not what you think! The hotel advertises as a 4 star, with images that look like a decent place. This was a last minute booking I made as an emergency so I didn’t check the reviews prior to booking, first big mistake. On arrival, self check in, air bnb style, the whole place smelt of cigarettes and sweat. The room was dirty, the bedding was filthy with holes and rips, the walls had holes in them from what appeared like punch marks and there was empty condom wrappers on the floor next to the bed. We left straight away and didn’t stay and went elsewhere (thankfully we found somewhere). I contacted the management with the issues requesting a refund and I have been completely ignored even though I can see they accessed my messages and read them at 1320 today. This place is clearly a place used for ‘daytime’ work. Do your research before booking this place.
• Gary Pears (8/5): Working in Accrington or Blackburn - Easy access to Blackburn Accrington and Nelson. Great comfort and WIFI. Staff quick to help. No access to Cooking or Washing Machine
• Andrew (2/5): -
• Michael (5/5): -
• Ryan (1/5): DONT DO IT. THIS ISNT WHAT YOU THINK IT IS!!!! - Im trying to get a refund Falsely advertised
• Tiffany (8/5): - Everything it was spotless and beds was comfortable and clean and staff was friendly The Wi-Fi didn't work, and the smoke alarm was hanging from the ceiling but that's about it
• Freya (4/5): Would never go back. - The bed was broken. The room was not clean, bathroom not clean. Very little toilet roll left in the bathroom, which took a while to be resolved. The TV did not work.
• Saad (10/5): Location was good - I spent the night and it was peaceful stay
• jannah (10/5): -
• Lamontine (2/5): - Bed was uncomfortable towels were dirty.. gutted
• Subhan (10/5): -
• Louis (1/5): -
• Vicky (1/5): - Nothing I booked the room for my son. The window was broken, and the door didn't lock. The chest of drawers where broken there was marks on stuff he didn't stay more than 2 hours
• Katrina (10/5): - Good clean easy to access Nothing
• Tammy (4/5): -
• Thakur Dhakal (6/5): - Location is well connected to nearby shops and markets. Service they didn’t even provide water bottles
• Amar (10/5): -
• VAUGHAN (6/5): -
• Charlie (10/5): - Had everything that you need ensuit and aa nice warm room. I even needed an iron and the staff dropped one round to me
• Frank (9/5): -
• Adeel (10/5): -
• Malik (1/5): -
• Rorey (1/5): Honestly it needs to be closed down - Absolutely nothing it was a health hazard The facilities where disgusting and the whole place was a health hazard I felt unsafe staying there
• John (9/5): -
• Crumpton (5/5): - Central location in Blackburn. There is no reception or restaurant facilities. Radiator was off and there was no hot water (I ran water for 5 minutes)
• Nafisah (10/5): -
• Kerri-Ann (1/5): A dark corner of a car park, no heating, no hot water, and a midnight Uber to a Travelodge - Being able to check out of the hotel in the middle of the night without having to interact with a human being. I’ve travelled to 45 countries and stayed in some objectively awful places. I am not delicate. I have only checked out of a hotel early once in my life. That figure has now doubled as a direct result of my stay at Hotel Royal. The room smelled of stale smoke and the bed smelt like body odour, the walls were visibly filthy, there was literally no hot water, and a smoke alarm in the corridor beeped relentlessly with a low battery, like a metronome counting my poor life choices. There was also no heating. In the UK. At night. In a hotel...that I paid money for. I phoned the number I was given at 11:30pm, shivering, and the gent helpfully said he’d “check the thermostat and get back to me”. He did not. I booked a Travelodge in another city, called an Uber, and left just before midnight. I have slept in huts, hostels and genuine third-world accommodation without flinching. If you are currently doing what I did - skimming the bad reviews and thinking, “How bad can it really be?” - please understand: just don't do it. Bonus: there were two condoms in the drawer.
• ken (2/5): Pretty poor really adequate as it was for a football match so only really needed a bed for the night - Bed was comfortable, room was clean Stood outside for 20 minutes while awaiting remote check in via a key pad, then had to collect key from a key safe. Steps up to the entrance were made of decking boards and were slippery & didn't seem very robust. Room was freezing cold as no heating was working, despite us phoning up to ask someone to turn it on. No hot water for shower or wash basin.
• Najma (10/5): -
• Adebayo (1/5): -
• Mohammed (1/5): -
• Najma (10/5): -
• Cheema (1/5): - Nothing
• Adnan (1/5): Awful - Bathroom lights don’t work and the shower does not even have hot water
• Robert (2/5): Cheap and not very cheerful - Very little not very much i did like how this property is listed 4 star i will never know
• Aneesa (10/5): -
• Sarah (9/5): - How cheap & cozy it was. Could've done with more sugar & milk for coffees.
• Najma (10/5): -
• Shagufta (6/5): -
• afzal (10/5): -
• Lee (1/5): I never stopped here, it’s disgusting how I was treated when asked for a refund, my advice is don’t book here - Absolutely nothing, rooms disgusting, people had been smoking in them, I never stoped and they wouldn’t refund my money Everything and the way I was treated when complained to manager, and booking.com
• Imran (1/5): Should be removed and investigated - Nothing Nothing works
• Bethany (7/5): Pleasent stay - Close to the city centre so not too far from everything you need,also the staff are always friendly and always on stand by if you need them The bed is super comfy always very quiet
• Lisa (1/5): Worst place I’ve ever stayed in ! - Nothing I arrived in the dark and it wasn’t easy to find , it didn’t look like a hotel as described . It was down a back alley & I was a bit scared . No hot water - couldn’t have a shower No milk for a hot drink No towels No heating Lipstick on the drinking glass Fire alarm battery was low and kept beeping all night long , I emailed the owner . I left the place after my first night and booked in somewhere else for the following 2 nights .
• Ryan (1/5): STAY AWAY! Worst hotel experience of my life, absolutely disgusting. - I honestly cant say a good thing about this place. Literally the worst hotel experience I have ever had, we left to find alternative accommodation and didn't even spend the night here. Hotel entrance smelled of cannabis, and our room smelled like cigarette smoke. The staff had obviously noticed and had left the window wide open to try to air the room out. It didn't work, and in October meant the room was freezing cold. The bathroom light didn't work. The beds had stains on them. The walls were covered in black marks and some very questionable stains. I raised these concerns through booking.com and with the staff via whatsapp and have requested a refund as we didn't end up staying, and they have stopped responding to me. Absolutely terrible place, stay away.
• Mohammed (1/5): Smell - Location Room has a nasty smell. Really dirty
• Emilia (1/5): A complete disappointment and waste of money. I will never recommend it to anyone. - N/A The location is a bit hidden and the map stops you before the location. Calling customer service is a waste of time as the call does not get answered. The entrance to the hotel is a safety hazard due to the steep and hollow staircase. The room came with a'private toilet and bathroom' which happened to be way down the corridor. The toilet seat is broken and held at an end with cellotape. No toilet roll provided. No hanger in the bathroom for towels, Not to forget that the toilet also used as storage for ladder and cleaning stuff for equipment. The bedside locker is broken and just patched up together but comes apart once touched. There is no heating in the room. When the staff was contacted, he stated he was going to check it out and never returned nor answered his phone till we left. The bed-sheets was very dirty with stains all over and to top it all, a curtain was used in place of duvet. The walls have nasty stains on them.
• Kelly (5/5): Will not be returning !! - The location was perfect for the town centre however I had to get up both mornings to put a ticket on the car , paid parking from 8am to 6pm every day The parking was an issue, I went away and was hoping for a lie in on my days off. There was no heating or hot water for the whole weekend. It was cold and we couldn’t shower. The owner ( I presume ) came on Saturday to inform us he was trying to fix it but it wasn’t. We were up 3 flights of stairs not easy with suit cases. The fire alarm went off the whole time we were there , beeping I presume needing a new battery. The bed was actually comfortable but the mattress was filthy, I went out and bought a mattress protector. Holes in the walls , wardrobe drawer was hanging off. I’m not one to leave a bad review but it was the combination of things and the fact me and the kids errr cold and couldn’t shower was not good at all.
• Keith (5/5): -
• Odebode (9/5): -
• Dumisani (3/5): - Heating not working and no light in bathroom. Spoke with them but no help. Mould smell lingering
• Tristan (1/5): Never stay. - Nothing. It's a dump. Don't bother. It looks nothing like the pictures. I felt dirty being there. No one at the hotel to assist in anything. No hot water, bed collapsed, no mirror in the bathroom or light bulb. Totally avoid at all costs. Absolutely nothing. Even the steps leading up to the door are dangerous. Dump
• Mo (10/5): overall it is comfortable stay - Everything was fine
• a (10/5): Check-in and Stay was good - The guy was very helpful with early check-in
• Michael (10/5): location and staff was good - Peaceful place I was staying alone and its next to town center
• Willow (1/5): Stinking dirty property - Water coming out of the bathroom light , wet carpets , smelling of damp and cigarette smoke . Dirty bedding , broken window latches , dirty walls
• Shahyan Farooq (10/5): checkin was smooth and they helped with early check-in staff was good - Good Location
• Scott (10/5): -
• Alexandru (1/5): - Nothing It smells so bad in the room that you can't even sleep, not to mention the noise.
• jimmy (2/5): - Room very small and bed Plug one was broken No mirror in bathroom Too noisy next door
• Shahyan Farooq (10/5): Location was good - easy to check-in. Good Location
• Dion (1/5): I never stayed in the places has I couldn’t get inn - I couldn’t get in to the property the pin didn’t work ? I would like a refund I suit out side the property couldn’t get inn I tried the pin few times has it wouldn’t let me in had to get lift back somewhere else has i would like refund back I have a video that’s has proof that the property wouldn’t let me inn ? I would just like my money back please I even ring the ring doorbell
• Bethany (8/5): Very good - This room was miles better than the one I stayed in last time very clean I have stayed in this property twice now every time the staff have been amazing the communication is really good they do anything to help you out an are always on the other side of the phone if you need anything definitely worth the money
• Atif (3/5): -
• Shahyan (10/5): -
• Nazir (10/5): Its a quiet and peaceful stay - Check-in was smooth
• Mollie (1/5): Absolutely horrific. Avoid. Needs shutting down - Nothing Everything
• Abiodun (1/5): It was a regret to choose this hotel - Very uncomfortable, water facilities was inappropriate and staff were liars, very untruthful individual The staff
• khan (10/5): Really good location, peaceful and easy to check-in online -
• Shahyan (10/5): -
• Shahyan (10/5): -
• Bethany (5/5): Overall the stay was ok it was fine for the money but the stay was great with communication when I needed things - It was close to the town centres an the bed was very comfy It wasn’t how the pictures was seen online didn’t like the fact I had to go in a different bathroom down the hall as I was worried somebody might try to walk in
• Shaikh (1/5): - We're not Happy, No Reception, No safety, we're not used the Any room. N / A
• Shahyan (10/5): - Easy check in Everything was perfect nothing to complain about
• Moss (1/5): No receptionist was available to have a one-to-one conversation. We had to use a button and wait to talk to someone abou - Nothing. We didn’t stay there and stayed at the Best Western instead Shabby and damp. The bed was shoddy.
• Hannah (10/5): -
• Mindaugas (10/5): recommended - Check-in was smooth and good location
• Tomas (3/5): -

Photos