Hotel Alameda Express

Location: Teran y Seguna, 119, Matamoros, mx

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 01:00 PM - 08:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Ironing service
• Packed lunches
• Non-smoking throughout
• Shared lounge/TV area
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Key card access
• Front desk (limited hours)
• Free wired internet
• Playground on site
• Self parking (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Double Room with Two Double Beds

  This functional air-conditioned room features free Wi-Fi, flat-screen cable TV, ironing facilities and a telephone with free local phone calls. The private bathroom includes a hairdryer and free toiletries.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Smoke alarm
  • Key card access

• King Room

  This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Smoke alarm
  • Key card access

Guest Reviews

• Tonah_86 (10/5): Buen lugar - La ubicación Lugar de estacionamiento sin techo
• Rafael (10/5): Excelente y muy recomendable - todo excelente, la atencion del personal magnifica
• RODRIGO (10/5): GREAT ! - BREAKFAST WAS GREAT ,MINI BUFFET STYLE EVERYTHNG WAS GREAT
• Enrique (9/5): Friendly staff, family oriented, and peaceful. - Clean and cozy None
• Victor (8/5): -
• Alejandro (10/5): -
• Edmundo (10/5): Excelente hotel - Muy limpia y ordenada. Y el restaturante con excelente variedad y sazon. Minisplit ya descuidado
• Norma (9/5): Will definitely return. - Very clean Na
• Gemma (8/5): -
• Ana (7/5): -
• Jorge Alain (9/5): Bueno - Desayuno Toallas
• Abraham (10/5): I love the stat and I would do it again - Beautiful Safe
• Eduardo (9/5): -
• emr (10/5): Amistosa y confortable - Un muy buen desayuno. Buen café y alimentos frescos y sabrosos
• Karen deyanira (10/5): - El personal ea muy atento y cordial, es un buen lugar para pasarla rn familia Se fue la luz , pero solo fue poco tiempo y eso fue en toda el area , es adenosine a ellos
• Tadeo A (9/5): -
• Garcia (10/5): -
• Maritza (10/5): I can’t wait to go and stay there again. - Staff was amazing! Breakfast was good.
• Cristina (10/5): Recomendado - Muy cómodas instalaciones y el almuerzo delicioso
• Luis Angel (10/5): - La atención del personal
• Victor Josue (9/5): - Perfecta ubicación Para mí, la televisión debería tener más Opciones y más grande
• Jose Fernando (9/5): -
• Noemi (10/5): - I have stayed at the property and it is always good. The property was all good and the the first hostess was great and really tried to help but then the Second Lady got kind of rude and didn’t want to accommodate
• Sol (9/5): - Incluye desayuno Todo bien
• Arrona (6/5): - Las camas muy pequeñas para un cuarto doble Poco espacio en el cuarto, no refrigerador, no microondas y no máquina de hielo
• Erika (10/5): -
• Jesse (10/5): - location was good, the staff was really nice. Would stay again. Breakfast was good too.
• Miguel angel (10/5): Excelente estancia. - Toda nuestra estancia estuvo muy bien!! Todo me gusto; un hotel muy conveniente.
• FRANCISCO (9/5): -
• Ana Edith (9/5): -
• Jesus (9/5): -
• Rafael (9/5): Excelente - Muy bueno Se batalla mucho para reservar por teléfono, ya que no contestan las llamadas
• Camilo Andres (10/5): Tranquilidad - Excelente servicio e instalaciones
• Oviedo Tobias (10/5): -
• Yesica (10/5): -
• jalil (8/5): -
• Adriana (7/5): - El personal muy amable, te atienden muy bien, si vas al consulado te dan la opción de llevarte. El desayuno mal, el huevo estaba casi crudo, muy pocas opciones de comida, el plato de fruta te daban como 4 pedacitos.
• Roberto (8/5): Bien - No pudimos asistir ya que teníamos una cita a las 8 en el consulado El clima en la habitación no se sentía en el día,
• Camilo Andres (10/5): -
• JOSE ARTURO (10/5): Excelente servicio -
• Marleth (9/5): -
• Alberto (10/5): Muy satisfecho con todo - Todo muy bien. La comida es muy buena y la atención de todo el personal muy cordial y atenta. El servicio de transportación que ofrece el hotel muy útil.
• Isaias (8/5): -
• Giddalthi (5/5): - The property was beautiful and well taken care of. The room was comfortable, the amenities were convenient, and the atmosphere felt very welcoming. The location was also great, which made it easy to get around and relax during my stay. I had a pleasant stay overall. The property itself was beautiful and well maintained. However, there are a few things that could be improved. The bed was not very comfortable and felt quite hard. The Wi-Fi was very slow, which made it difficult to use at times. The food also wasn’t the best, and I think the quality could be better. With these improvements, the experience would be much more enjoyable.
• diane (10/5): - Always love staying here
• 145 (9/5): - El Internet muy lento
• Jose Fernando (9/5): -
• Pablo (8/5): Buena - El desayuno aceptable, no un manjar, pero bastante bueno. La ubicación buena, sobre todo para los que vamos a hacer el trámite de las visas americanas El precio si es un poco elevado, podrían tener mejores precios
• guadalupe (10/5): - Todo el personal muy amable
• Iris (1/5): I just hope I never have to see her again makes me not even want to book there anymore to be treated like that by people - I’ve never had a problem with the rooms or anything only thing water smelled like rotten egg. Also the front desk staff was super rude one of them started getting loud with me acting like it was my fault after she gave me a room with 1 bed instead of 2 beds how my booking had stated! She needs to get fired then every time she seen me she would say something to her coworker also talk about my daughter. She thinks she is the owner when she clearly isn’t.
• Hugo Eduardo (10/5): -
• oviedo (9/5): Comodo - Habitación, TV y desayuno
• Aliber (10/5): - Todo bien en general
• hipolito (10/5): no hubo comunicacion entre el personal - la ubicacion
• Kevin (10/5): -
• Juan (10/5): Great stay at a superb location - Space of the rooms
• Gomez (8/5): - the shower did not have hot water, only warm water.
• Victor (10/5): Excelente opción para cualquiera que sea el motivo del viaje. - Instalaciones cómodas, Sin comentarios
• Lino (8/5): -
• Indira (10/5): - La relación precio calidad Todo perfecto
• Daniela Geraldine (9/5): - La ayuda de transporte y amabilidad del personal
• Coello (8/5): Agradable - El desayuno no me gustó La ubicación está EXCELENTE Nos recibió una chica de cabello ondulado con una sonrisa que daba confianza!! Además de sugerirnos lugares cercanos para comer ya que era domingo y el restaurante estaba cerrado Una chica de recepción de cabello naranja o rojizo ella es muy ruda no me agradó su trato
• AMAIRANY (10/5): Exceptional stay - You can feel you like at home Nothing I didn’t like
• Del Angel Zaleta (10/5): Excelente - Excelente ubicacion para el CAS y Consulado de MAtamoros. Aparte el confort del hotel es unico. Su restaurante muy bien. Habitaciones muy grandes y te hacen sentir como en casa. La verdad lo recomiendo, de lo mejor de matamoros. El internet se alenta un poco, pero es comprensible.
• Martin (5/5): Malísimo, - Las instalaciones y la gentileza y armonía del personal. La cama, el colchón super duro.
• Bryony (7/5): Good -
• Al (10/5): Exceptional - Staff very friendly, clean place and great location.
• Erika (8/5): Very good -
• Jose (9/5): Superb - Very friendly staff
• Erika (9/5): Great place for a short visit! - The room was nice, the bed was comfortable and the breakfast had a lot of options The elevator was scary, it felt old, like it could get stuck at any moment
• Shannel (2/5): A Disappointing Stay - The staff was incredibly friendly, and welcoming. I recently stayed at this hotel, and unfortunately, it was one of the worst experiences I’ve had. The facilities are in desperate need of attention. Upon checking into my room, I immediately noticed that the bedding was stained, and there was hair throughout the sheets—clear signs that they had not been properly cleaned from the previous guest. I alerted the staff, who attempted to move me to another room. However, after being switched to four different rooms, I found the same issues: blood-stained sheets, visible mold, half-cleaned bathrooms, and an unpleasant odor in some rooms where mold was present. While the staff did try to assist, their solution was simply dropping off clean sheets after multiple complaints. To make matters worse, the shower water never got hotter than lukewarm. Frustrated and uncomfortable, I ultimately decided to cut my stay short. However, I was informed that the hotel does not offer refunds, which made the experience even more disappointing. I would not recommend this hotel to anyone until significant improvements are made. Cleanliness and basic comfort should never be compromised, and unfortunately, this hotel failed on both fronts.
• Gregorio (9/5): Superb -
• Paola (10/5): Exceptional - All the service was perfect! It exceeded my expectations. All the staff was very kind and helpful with everyone. The location is very close from bus station, US consulate and downtown of the city. My reservation includes a free breakfast, the staff gave me a ticket for it but in the hotel’s restaurant when I gave to the waiter the ticket he didn’t say nothing and I had to pay for the breakfast.
• Sidalia (9/5): Superb -
• Magaly (8/5): Very good -
• Gabriela (7/5): Not sure if it will be my choice hotel next time - The restaurant was clean and organized, and the service was great So you don’t arrive at the location and check in that’s when they tell you that if you book through Booking.com, you only get two twin beds not a king or queen
• Ana (10/5): Best stay - Very good the receptionist knew her information when asking for dry cleaners and a salon. Very good food and very good service in the restaurant. Everything was good the only thing was the elevator was hot
• Saavedra (5/5): Passable -
• Pamela (10/5): Exceptional -
• Torres (10/5): Exceptional -
• Joseph (10/5): A very pleasant place to stay in Matamoros. - The staff was friendly and helpful. It is clean and well maintained.
• Isidoro (10/5): Exceptional -
• Luz (10/5): Great service - Very secure Love my room
• Miguel (9/5): Superb - I stayed there for a couple of days, once a month, for three months. And the comfortableness of the beds are a gamble. And sometimes the a/c can be really noisy.
• Valdes (1/5): Bad -
• Art (9/5): Superb -
• Jose (9/5): Superb -
• Timothy (9/5): Just what we needed! - Great location. Close to Veteran’s International Bridge. AC was OK. Not quite as efficient as AC in America. Lower water pressure than in America. With all that being said, it was a great stay for Matamoros and a great value.
• Sofia (10/5): Exceptional -
• Crystal (8/5): Very good -
• Mario (10/5): I really like staying here! One of my favorite places! - Breakfast was really good More towels and for the front desk not to question why I ask for more towels!
• Crystal (9/5): Superb -
• Roman (9/5): Superb -
• Moreno (10/5): Exceptional - Clean facility and plenty of parking spots No fridges in the room but other than that everything was great
• Juan (10/5): Exceptional -
• Hector (10/5): Exceptional -
• Lourdes (10/5): Exceptional -
• Claudia (7/5): Good -
• Alma (10/5): Exceptional -
• Wilker (1/5): This hotel charged me cash at the desk for my stay, after I had already paid via booking.com Because -

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