Hotel Arenas Mahahual

Location: Carretera a Mahahual, Mahahual, mx

Star Rating: 7.3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 05:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Tour desk
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• 24-hour security
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Water park access (surcharge)
• Offsite parking discounted rates available
• Internet access
• Japanese garden
• Health or beauty spa nearby
• Bicycle-friendly property
• Beach toys
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Double Room

  The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Fan
  • Private bathroom

• Superior Twin Room with Sea View

  This air-conditioned twin room has a private bathroom, a mini-bar, a tea and coffee maker as well as a terrace.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Terrace

• King Room with Sea View

  This air-conditioned double room has a private bathroom, a mini-bar, a tea and coffee maker as well as a terrace. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Air conditioning
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Terrace
  • Linen
  • Clothes rack
  • Toilet paper

• Deluxe King Room

  The double room offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Toilet
  • Private bathroom
  • Linen
  • Toilet paper

Guest Reviews

• Yolanda (8/5): -
• Davisher9 (1/5): No regreso - Nada Tome este hotel por la alberca y al llegar estaba sin funcionar no te puedes meter, No hay quien te responda si tienes alguna petición, si necesitas algo o si tienes algún problema con la habitación.
• Zapata (10/5): -
• Nider (8/5): - Showers suck
• Virginie (6/5): Très simple - Localisation Simplicité Très rudimentaire Piscine minuscule! Un peu cher par rapport à la simplicité
• Romano (1/5): - garnichts Achtung! Diese Unterkunft ist eine absolute Enttäuschung. Die Fotos haben nichts mit der Realität zu tun. Vor Ort wurden wir komplett getäuscht. Man kann leider nur 3 Fotos zeigen , sonst würde ich gerne noch mehr zeigen .
• Marlu Santos (4/5): -
• Amada (2/5): -
• Sandra Anahi (8/5): - La ubicación y la limpieza Un poco la habitación y que no tuviera pantalla
• Rubén (1/5): Horrible. No instalarse aquí. - Nada. Estaba muy viejo y descuidado. Y el precio muy caro para lo que es. Nos fuimos un día antes porque no nos gustó nada y porque el clima en Mahahual no acompañaba y no nos devolvieron nada. Pagamos la noche sin disfrutarla. El personal y las instalaciones pésimos. Nada recomendable.
• Laura Berenice (10/5): -
• Luis Enrique (10/5): Buen lugar, sencillo pero acorde el precio-calidad - Buena ubicación lejos del malecon principal que hay mucha mucha gente y movimiento, acá está tranquilo y bonita la zona de playa Había mucha hormiga, las escaleras de madera, la neta me dieron un poco de miedo.
• Cesati Contreras (8/5): - La ubicación y la playa No funcionaba el ventilador y la atención no fue muy agradable
• Andreas (7/5): - Direkt am Strand Eine Stornierung für den zweiten Tag aufgrund der extremen Algen vor Ort wurde völlig ignoriert. Zimmer waren ok, Pool klein, aber naja ok.
• Itzell (10/5): - La vista al mar
• Tiago (1/5): it's a scam, and booking.com is part of it - Nothing to like. We did not stay there. Front desk was unpleasant and kicked us out In booking.com it says that there are no card fees for this booking. On arrival, a rather unpleasant front desk clerk told us we need to pay aditional 5% if we pay by card. We protested and called booking.com customer service. from this moment on we where treated very aggressively. The clerk pretended to be calling the police on us, and proceeded to kick us out of the property. later we still paid for the stay and booking.com won't return our money because they say the booking is non refundable. Crazy! There are similar reports online about this place. They earn money by kicking you out because they know they will get paid anyway. apparently booking.com can promise one thing and if on site they present you with different costs booking.com won't allow you to cancel and just let you pay to sleep on the steet
• Sua (10/5): Great place - The bed was super comfy, hot shower, really good breakfast for a good price. Definitely a winner! We were in unit 2 and both windows didn't open, only the patio door opens. I think that should get fixed.
• Edgar (6/5): Pleasant -
• Oleksandra (2/5): Very poor -
• Rashid (1/5): The room was terrible and we couldn’t wait to get out of there the next morning. - View It’s completely rundown and needs a lot of repairs.
• Roberto (3/5): Poor -
• Mark (6/5): Pleasant -

Photos