Hyatt Place Hangzhou International Airport

Location: 2F, Ground Transport Center, Terminal 4 Arrival Hall, Hangzhou International Airport, Xiaoshan District , Hangzhou, cn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Electric bicycle charging station
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Non-smoking throughout
• Shared lounge/TV area
• Wheelchair accessible
• Lower bathroom sink
• Emergency cord in bathroom
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Garage
• Electric bicycle charging station
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Specialty Twin Room with Sofa Bed

  The spacious quadruple room features air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. This quadruple room has a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Sofa bed
  • Adapter
  • Privacy curtain

• King Room with Sofa Bed

  This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Sofa bed
  • Adapter
  • Privacy curtain

• Specialty King Room with Sofa Bed

  The spacious quadruple room features air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. This quadruple room has a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Sofa bed
  • Adapter
  • Privacy curtain

• Twin Room with Sofa Bed

  This air-conditioned quadruple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Sofa bed
  • Adapter
  • Privacy curtain

• King Suite with Sofa Bed

  The spacious suite offers air conditioning, a seating area, as well as a private bathroom featuring a shower and a hairdryer. This suite features a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Sofa bed
  • Adapter
  • Privacy curtain

• King Room with Sofa Bed and Garden View

  This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Sofa bed
  • Adapter
  • Privacy curtain

• Twin Room with Sofa Bed and Garden View

  This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Sofa bed
  • Adapter
  • Privacy curtain

• King Room with Sofa Bed and Airport View

  This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Sofa bed
  • Adapter
  • Privacy curtain

• Twin Room with Sofa Bed and Airport View

  This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Sofa bed
  • Adapter
  • Privacy curtain

Guest Reviews

• Daria (10/5): Отлично, вход прямо из терминала аэропорта, там же дальше вход в метро, если захотите посмотреть город - Великолепное расположение, вкусные завтраки, вежливый персонал
• S Mohd Harris (9/5): -
• Sam (10/5): Fantastic - Staffs very friendly and helpful . Environment and rooms are clean. The swimming pool is awesome. Price should include breakfast . Pay too much at the end for breakfast .
• jean marc (9/5): -
• Zafar (10/5): -
• 婷涵 (10/5): 房間很寬敞明亮，隔音也不錯，凌晨都沒聽到什麼聲音，櫃檯服務人員態度很好！ -
• jean marc (9/5): -
• raffaela (10/5): -
• Ada (9/5): -
• Bjorn (9/5): Perfect staat to catch an early flight from HGH - Big clean rooms, good shower, great gym, breakfast was good Smile at check in:)
• Hila (10/5): I’ll come back for sure - Couldn’t have picked a better location after a long flight. Literally inside the airport and feels very private.
• Ho (8/5): -
• HYEONSU (10/5): - 가성비 넘사벽. 다른 호텔과는 차원이 다르며 비행기가 날라가는걸 창문으로 볼 수 있고 TV 에도 비행기 시간표를 띄워줌
• Iqbal (10/5): Excellent - Excellent Excellent
• Chung Ying Benny (10/5): -
• Jennifer (10/5): - Good size and clean
• peter (8/5): Good airport hotel -
• YA CHI (10/5): - 就在機場內，地點超好，可以進機場吃東西，早餐好吃，餐點豐富，房間很大很乾靜，櫃檯服務人員跟房務人員都很友善。 第一天很晚才到，還被升等到公寓式的套房！ 無
• Martijn (9/5): -
• Keat Fong (10/5): 很愉快的住宿体验 - 地点方便，价格合理
• Eunhae (10/5): - 룸 인테리어 및 청결도가 최고였고 위치가 좋음 마사지가 최악.오일마사지였는데 오일바르고 그냥 문질문질....돈이 너무너무 아까웠어요.
• Cindy J (8/5): 方便 -
• Simon (10/5): Great value for money - Clean, modern and can’t get any closer to airport Nothing
• Hamza (10/5): - Very clean , location is perfect , food..,staff are amazing specially the kitchen staff (except reciption staff -_-), i highly recommend this hotel Nothing .
• Guest (7/5): -
• Liew (8/5): Convenient stay comes with early breakfast - Right at airport None
• sung (10/5): - 공항과 연결되어있어서 아주 편했답니다. 택시 타기도 편하고요...... 창문이 열수 없어서 좀 답답합니다.
• XINWEI (10/5): Very convenient for these who need to stay one night at the airport - Location and value for money
• Jason (10/5): Convienent location for flight and comfortable rooms - Handy location to the airport. Comfortable large rooms. Staff were extremely pleasant. Gym was solid. Breakfast items relatively cold.
• Zhou (9/5): -
• Biz MAYU KUBOTA (7/5): - 領収書の送信が、口頭で聞いた日より遅かった。
• Fabrizio (8/5): -
• Timm (10/5): Spacious, clean and luxurious. And very helpful personal! - Best luxury hotel at an airport I ever had. For 110€ per night. Nothing
• Teodora (10/5): - Всичко ми хареса, даже и бирата ми отвориха. Малко беше скъпа, но след пътуване 20 часа бях щастлива с бирата. Бях там малко време и не мога да преценя дали нещо няма да ми хареса. може би една по ясна карта, че не е нужно такси от Терминал 4 до хотела.
• Luis (10/5): Vale la pena - Perfecto, facil de encontrar, limpio, comodo, personal eficiente. Metro a 5 min andando. No se me ocurre nada
• Sanita (5/5): MEH - The room was very big and spacious. Bathroom was big as well. In my opinion if the hotel is connected to an INTERNATIONAL airport, staff should speak English. They should at least know basic communication in English. From what we understood from the check - in girl, we had breakfast only for ONE person?? (there were three of us) and then the other two should pay extra. Wifi also was basically non-existent. It only worked on one phone at a time, and even then it was so slow it was basically not possible to do any work or even watch Netflix. Considering this is a Hyatt property, I had high expectations that were not met.
• Lawsup (8/5): -
• Federica (6/5): Molto bello l'hotel, deludente il "customer service" del bar nella hall. - Posizione dell'hotel comoda per tutti i nostri spostamenti. Camere accoglienti, spaziose e pulite. Il personale del bar sotto era del tutto scortese e per nulla disponibile. In particolare la ragazza che seguiva il turno della sera.
• Amro (10/5): -
• KHANDHAR VIKASH (10/5): Best location before a flight - Superb location, in the airport. Save me so much time to go to airport.
• Елена (10/5): -
• Rosa (9/5): No le doy el 10 simplemente por algunos detalles a mejorar. - Es el lugar perfecto para descansar si haces una escala larga en el aeropuerto. El lugar está perfectamente equipado con amenities, y la habitación era cómoda y bonita. El baño especialmente, nos encantó. El desayuno Buffet muy completo. La chica de recepción muy amable. La limpieza se podia mejorar, el espejo del baño estaba lleno de salpicaduras, en el suelo había marcas de líquido secas y en el cabecero de la cama había unas manchas sospechosas. Me pareció raro que para un hotel tan lujoso, no tuvieran esto más controlado. Las almohadas eran demasiado blandas, prácticamente era como no tener almohada, y el sofá cama un poco incómodo.
• XIAOBO (8/5): -
• Shang zhi (10/5): -
• Simon (9/5): Easy commute via train, modern amenities. - Clean, good breakfast
• Alexandria (9/5): - Great for transit and staff were very accomodating for our group of 6. Location was incredible between international arrivals and the domestic airport
• Hsiao-chi (10/5): -
• luciano (9/5): -
• Ivo (9/5): Great to catch an early flight - Great to catch an early flight and close to the check in. There is a 7/11 near the hotel to get some snacks Confusing conversation during check in.
• Chan74jason (9/5): - Cleanliness was superb. Counter staff service excellent.
• ELAINE (10/5): -
• Wang Chi (6/5): - 地理位置，就在航站樓內，但其他的比較一般。 入住時遇到的員工服務，不至於沒禮貌，而是有點愛理不理，沒有熱情，沒有笑容。幸好第二天退房時那位態度較好。 除外型外，不像4星級。
• Bernard (9/5): - Location was great. Following on from Shanghai airport last year where staff encouraged me to take a luggage trolley to my room I did the same here. A short push to the airline desk went so easily. I think breakfast is a little expensive. But i may bee influenced by prices elsewhere in the city.
• JUANJUAN (5/5): -
• Kitayaporn (9/5): - The hotel is in Terminal 4 which if you have to check in early morning in this Terminal is perfect. Dinner buffet is 98RMB per person but there are not many choices of food. Not worth of money.
• BULAN (9/5): -
• jennfier (10/5): Quiet, stress free night before early flight. - The bed was comfortable and the room was quiet, despite its airport location. This is an excellent location for anyone with an early flight out of Hangzhou airport. The walk to terminal four is very short. The subway stop at the airport is very close to this hotel. You do not need to exit the airport, just follow the signs to terminal four -- an escalator ride up and then walk a very short distance. I would have appreciated a bit more choice at breakfast and much better quality mantou and baozi. The booking.com site needs to start listing its Chinese located hotels with both their English and Chinese names. This helps enormously when asking for directions and determining if one is, indeed, going to the right location.
• Heinz (8/5): -
• akira (9/5): -
• Frank (10/5): -
• Olga (10/5): -
• tsutomu (8/5): 快適 - 場所 特になし
• HAOSHAN (7/5): -
• TSUTOMU (8/5): まあまあ - 静かさ 風呂タブが無い
• CHRISTOS (9/5): -
• Peter (9/5): - Best Location close to the airport , easy to find follow signs Clean big rooms Breakfast was not the best we eat in China but ok
• Jessica (5/5): Very convenient location - Location was great, breakfast a bit basic, coffee machine needs some attention. Dinner a bit basic also. Room was really smelly, like fried food smell.
• Tulegen (10/5): -
• Stephan (10/5): - Convenient location and brand new. Good coffee shop
• PO-CHIH (9/5): - 地點絕佳
• Hatem (10/5): -
• Noor Azlida (10/5): If we transit in hangzhao again will definitly book again - In the airport no need to go out. Very convinient for early flight
• ZHE (10/5): 整体入住体验非常满意，工作人员服务贴心，尤其是 Leo 的帮助让人印象深刻 - 办理入住流程顺畅，整体环境干净整洁。 特别感谢工作人员 Leo，入住时主动帮忙拿行李，并耐心介绍酒店设施，服务专业又热情，让人第一印象非常好 本次入住时间较短，未发现明显需要改进的地方
• Norlita (10/5): It’s a strategic hotel for a transit flight. Excellent experience - Everything’s good. The room is spacious with good pillows. The hotel even wrote welcoming notes for the guests on tv. No
• Guest (8/5): -
• Cahaya (10/5): Excellent - Near with airport. Not easy to find halal food
• LIU LINGCHIA (10/5): -
• 婕妤 (10/5): -
• Jan (10/5): -
• Danijela (10/5): - Super lokacija in Super osebje
• PENG (10/5): -
• Hiroshi (9/5): -
• Alberto (9/5): - Todo grande y muy nuevo. En el mismo aeropuerto ideal para coger avión temprano . Música en vivo por la noche. La recepción lejos para llegar con mucho equipaje pues los taxis te dejan fuera del aeropuerto. El aire acondicionado hace mucho ruido
• Dorothy (7/5): The property is very convenient and the beds are comfortable. - The property is very close to the airport and the bed was very comfortable. I wasn’t impressed by the room size and the airport view is not what l was expecting.
• Malka (10/5): -
• Malka (10/5): -
• Nollet (10/5): Séjour court, accueil chaleureux avec des installations de qualité à l'aéroport de Hangzhou - Un hôtel moderne et parfaitement tenu qui a rendu mon passage à l'aéroport de Hangzhou parfaitement agréable.
• Elnara (9/5): -
• Thuwayba (8/5): - Beautiful hotel and very convinient for transit passengers Nibe of their staff speak English. Trying to communicate with them was very difficult. While u understand not everyone speaks English, for a hotel if international standard, it is an expectation
• Xiao Hui (10/5): - Great location NA
• Terence (10/5): -
• Terence (10/5): Very good hotel, good value, superb location. - Excellent location adjoining Terminal at Hangzhou airport. Very nice hotel, great rooms and very good value. Nice lounge, bar area. Helpful staff. Despite proximity to the airport, rooms are quiet. This is a very good hotel.
• Giani (9/5): -
• Wan Yok (9/5): - Convenient for those late night flight Nothing
• Sunil (7/5): -
• Yu-Shu (10/5): -
• Alan (7/5): -
• Kwang K (10/5): - Excellent location, facilities, ambience. Very considerate of hotel to pack breakfast for us as our flight was very early I the morning. Takeaway breakfast could be a little more generous - only 4 small pieces of pastries. Some hot drinks, eggs etc., or some simple customised options (asking customers to indicate choices upon check in) would definitely delight us further!
• HIROYUKI (9/5): Excellent - Clean room, big bathtub in the room. Nothing
• Piotr (10/5): perfect location, nice breakfast - perfect location, nice breakfast machine for flights self-checkin does not work with passports, only with Chinese IDs, but that is not hotel's fault

Photos