Queen Penhouse Duplex

Location: Tòa B,Eco Dream Ngõ 288 Nguyễn Xiển, Hanoi, vn

Star Rating: 5 Stars

Property Type: Apartments

About this Property

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Express check-in/check-out
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Massage services
• Table tennis
• Public Bath
• Coffee Shop on site
• Fruits
• Beauty Services
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Food delivered to guest room
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Mobile app for room service
• Shopping on site
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Reception hall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby
• Vegetarian menu options available
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Two-Bedroom Apartment

  Guests will have a special experience as this apartment offers a private pool, a hot tub and a fireplace. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a minibar as well as lake views. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Minibar
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Heating
  • Dressing room
  • Shared toilet
  • Slippers
  • Kitchen
  • Fireplace
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Private pool
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Laptop
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Baby safety gates
  • Sofa bed
  • Adapted bath
  • Heated pool
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Amy (1/5): Bad - Turned up in Vietnam after our flight, drove to our confirmed accommodation only to be told it wasn't available. After calls I assume to the owner we were finally told the property had been sold, they were no longer offering the units and we had been advised. Which wasn't true, the booking still said confirmed on booking.com. They offered us a cheaper property elsewhere which we refused and eventually found accommodation elsewhere. This wasted time and money and was the last thing we needed after our flight. I complained on that day to booking.com and have never heard back, 3 weeks later.
• Vinoden (1/5): Bad - This was one of the worst travel experiences we've had. The property looks beautiful at first, but it’s far from any attractions, so we had to spend a lot on taxis for our group of five. The house was dirty. There were cracked tiles, cockroaches, old perished towels, dirty bedding, dirty floors, and stained couch. The beds were hard and uncomfortable. By the second day, the toilets started to smell badly and the shower drain was blocking which we were cleaning and fixing. There were barely any dishes – just two mugs and two mismatched glasses. Appliances didn’t work properly, there was no kettle, and the kitchen didn’t have hot water. We didn’t understand how housekeeping worked. A lady came on the first day, spent almost an hour at the sink washing 5 items, then stood in the kitchen until we asked her to leave for privacy. She never returned. We felt unclean the entire time. The “breakfast included” was misleading – it was a inexpensive basic Vietnamese meal (35.000 - 50.000 vnd pp) delivered in the morning with no info about where it came from or if it was safe to eat. We regretted not canceling after the first night, but we had already paid for four nights and didn't want to risk losing the payment. The property could be nice, but it badly needs cleaning and repairs, and better upkeep of the house.
• Piriya (8/5): Very good - Staff very responsive, the place was clean. We had a good stay. It was too far from city centre
• Andrew (10/5): Exceptional -
• Elliott (8/5): Very good -
• Anh (10/5): I really like this apartment.I will book it again for my next business trip -
• Lê (10/5): Exceptional -
• Chloe (1/5): We stayed for two hours and then left to move to another accommodation - The bed has no mattress protector, the sheets were dirty with someone’s hair on them and make up smudges on the pillow. There was mould in the shower grout. No shower head attached to shower. Bathroom toilet was peeling paint . There was dirt and hair on floor mats and tiles throughout house weren’t cleaned
• Panu (7/5): Good - We were kindly given the apartment next to this one by the sweet Host. And it was alot better, more comfortable, cleaner, We were very happy Queen duplex. We liked the apartment next door😊
• Yasuhiro (4/5): Disappointing -
• Shakil (10/5): Exceptional - All through modern luxury apartment,
• Dyshkant (3/5): Poor - Decorations are good We have been promised one apartment but they host me in one apartment and then in another apartment. No things like toilet paper and towels and cutlery and plates in essential quality or absent at all. I chose it partially because of breakfast included but it was not provided. I would like to have partial refund.
• Hany (10/5): The apartment is great. This is my memorable vacation when coming to Vietnam - Breakfast was great. Easy to find accommodation and friendly staff
• Oussama (10/5): Great stay in such an amazing place - Amazing stay at one of the best accommodations in Hanoi. The penthouse is crazy and the manager Thanh is very kind and helpful. She answered all our questions and suggested great places to see nearby. Definitely far better than any 5 stars hotel in Hanoi. High quality fournitures and very comfortable beds. See you next time! The fact that we had to leave! 🤣
• Jieting (7/5): Friendly staffs but location not ideal for travelers. - Property manager is very responsive and cleaning staff very helpful and friendly, despite limited English. Location very far away from everything. Beautiful interior but lacking of maintenance which is a pity for the original design and beautiful view.
• Neal (6/5): Beautiful to look at but not very comfortable. - The house itself was beautiful. Lots of attention added to details. You can tell the decorator was skilled. They bought delivered us bacon because my son didnt want to eat the buncha they provided for breakfast. No one sent us information about what to do when we arrived. We had to call the owner to find out the info. The bed was really hard. Like lmost unbearably. The tub was huge and I was so excited tot ake a bath but the water comes out EXTREMEMELY SLOW. IT would have take hours to fill the tub so we could not take a nice relaxing bath. We thoulght we would be able to swin but the pool was closed.
• Tony (10/5): The accommodation truly stands out with friendly service, modern amenities, and impressive scenery. -

Photos